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The Metropolitan Inn

2.5 star property
The Metropolitan Inn delivers exceptional service near downtown Salt Lake City, making business trips and local exploration equally convenient and comfortable

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Photo gallery for The Metropolitan Inn

Front of property - The Metropolitan Inn (Salt Lake City)
Exterior - The Metropolitan Inn (Salt Lake City)
Breakfast area - The Metropolitan Inn (Salt Lake City)
Premium bedding, Tempur-Pedic beds, desk, blackout drapes - The Metropolitan Inn (Salt Lake City)
Lobby - The Metropolitan Inn (Salt Lake City)
Located near the University of Utah, The Metropolitan Inn offers a comfortable retreat with free in-room WiFi, dry cleaning, and a helpful concierge. The multilingual staff at the 24-hour front desk ensures support whenever needed.

Reviews

6.0 out of 10

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Business services
  • Laundry
  • Room service

Room options

Available filters for rooms
Showing 10 of 10 rooms

Deluxe Two Queen Room

  • Sleeps 4

View all photos for Suite

Suite | Premium bedding, Tempur-Pedic beds, desk, blackout drapes

Suite

  • 46 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Mobility Accessible

Premium bedding, Tempur-Pedic beds, desk, blackout drapes

Room, 1 King Bed, Mobility Accessible

  • 20 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, Tempur-Pedic beds, desk, blackout drapes

Deluxe Room, 1 King Bed

  • 21 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe King Room

  • Sleeps 2

Suite

  • Sleeps 2

King Handicap Room

  • Sleeps 2

King Handicap Room

  • Sleeps 2

Suite

  • Sleeps 2

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds | Premium bedding, Tempur-Pedic beds, desk, blackout drapes

Deluxe Room, 2 Queen Beds

  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

Located in Downtown Salt Lake City, a neighborhood in Salt Lake City, The Metropolitan Inn is in a shopping district and near the airport. Brigham Young Monument and Salt Lake Tabernacle are local landmarks, and travelers looking to shop may want to visit City Creek Center and Trolley Square. Looking to enjoy an event or a game? See what's going on at Delta Center or Rice-Eccles Stadium. Visit our Salt Lake City travel guide
Map
524 S West Temple, Salt Lake City, UT, 84101

What's nearby

  • Salt Palace Convention Center
    Salt Palace Convention Center
    13 min walk - 0.7 miles
  • City Creek Center which includes modern architecture and a fountain
    City Creek Center
    16 min walk - 0.9 miles
  • Temple Square which includes a fountain, heritage architecture and a garden
    Temple Square
    18 min walk - 1.0 mile
  • Eccles Theater
    13 min walk - 0.7 miles
  • Delta Center
    18 min walk - 1.0 mile

Getting around

  • Salt Lake Central Station
    3 min drive
  • Courthouse Station
    4 min walk
  • Salt Lake City International Airport (SLC)
    11 min drive

Restaurants

  • Lobby Lounge
    1 min walk
  • Pie Hole
    8 min walk
  • The Green Pig Pub
    6 min walk
  • Quarters Arcade Bar
    5 min walk
  • Sol Agave
    3 min walk

About this property

The Metropolitan Inn

Hotel near Salt Palace Convention Center
Close to Temple Square and Delta Center, The Metropolitan Inn provides dry cleaning/laundry services, a 24-hour business center, and more. Stay connected with free in-room WiFi.
Other perks at this hotel include:
  • Free self parking
  • Concierge services, a 24-hour front desk, and a TV in the lobby
  • Multilingual staff, luggage storage, and a front-desk safe
  • Guest reviews speak highly of the helpful staff
Room features
All 60 rooms include comforts such as 24-hour room service and premium bedding, as well as perks like free WiFi and air conditioning. Guest reviews give good marks for the clean rooms at the property.
More conveniences in all rooms include:
  • Tempur-Pedic beds, rollaway/extra beds (surcharge), and cribs/infant beds (surcharge)
  • Bathrooms with shower/tub combinations and free toiletries
  • TVs with premium channels
  • Refrigerators, microwaves, and coffee/tea makers

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Things to do

  • TV in common areas

Family friendly

  • Crib (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • In-room roll-in shower
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Crib (surcharge)
  • Premium bedding
  • Rollaway/extra bed (surcharge)
  • Tempur-Pedic mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 20

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per stay
Cribs (infant beds) are available for USD 10.0 per stay

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: USD 150 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: USD 10.0 per stay
  • Rollaway bed fee: USD 10.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Metropolitan Inn
Metropolitan Inn Salt Lake City
Metropolitan Salt Lake City
Metropolitan Hotel Salt Lake City
Metropolitan Inn Salt Lake City, Utah
The Metropolitan Inn Hotel
The Metropolitan Inn Salt Lake City
The Metropolitan Inn Hotel Salt Lake City

Frequently asked questions

Is The Metropolitan Inn pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at The Metropolitan Inn?

Check-in start time: 3:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at The Metropolitan Inn?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is The Metropolitan Inn located?

Located in Downtown Salt Lake City, this hotel is within a 15-minute walk of Salt Lake City and County Building and Salt Palace Convention Center. Temple Square and Conference Center are also within 1 mi (2 km). Courthouse Station is only a 4-minute walk and Gallivan Plaza Station is 8 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

The Metropolitan Inn Reviews

6.0

5.8

Cleanliness

5.2

Amenities

6.4

Staff & service

5.2

Property conditions & facilities
Rating 10 - Excellent. 224 out of 1000 reviews
Rating 8 - Good. 168 out of 1000 reviews
Rating 6 - Okay. 208 out of 1000 reviews
Rating 4 - Poor. 149 out of 1000 reviews
Rating 2 - Terrible. 251 out of 1000 reviews

Reviews

Verified

6/10 Okay

Gabriel

Disliked: Cleanliness, amenities, property conditions & facilities
The place is a S*** Hole, but, the location is great.
Stayed 3 nights in Feb 2026
Verified

6/10 Okay

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and location convenient
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Isaiah

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, clean room, nice and cheap
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Christine

Liked: Cleanliness, property conditions & facilities
Check in was fast, room was clean and comfortable. There is a microwave you can use which is convenient.
Stayed 1 night in Jan 2026
Verified

4/10 Poor

John

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The cleaning staff was very good. the desk staff was horrible, the web site does not tell you about a $100.00 deposit and the check out clerk argued about giving it back. Not an enjoyable stay.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Jorge

Liked: Cleanliness, amenities, property conditions & facilities
i love staying here. great service, great employees. comfy beds.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Doug

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent place to stay, the rooms are clean and the staff are always helpful
Stayed 1 night in Oct 2025
Verified

6/10 Okay

Rhea

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Parking is the best part of staying here.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Ray A

Liked: Cleanliness, property conditions & facilities
Easy check in.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Mr Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Free parking and perfect central location, what's not to love
Stayed 1 night in Nov 2025
Verified

6/10 Okay

Serene

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Motel exterior really needs a lot of work as it looks like a dump. But the inside of the room is fine and the bathroom looks really nice and new. Appreciate the free parking and clean room.
Stayed 1 night in Dec 2025
Verified

4/10 Poor

Carlos

Disliked: Cleanliness, amenities, property conditions & facilities
Room was dirty and lots of crazy people in there Stuff was friendly tho
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Olivia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean, staff were friendly and helpful. Thoroughly enjoyed our stay. Would recommend and stay again.
Stayed 1 night in Jul 2025
Verified

6/10 Okay

Alenae

Disliked: Amenities, property conditions & facilities
The staff was courteous and fine. The price was good. The location was good. It's an older building that needs a lot of work and remodeling but it seems they are in the process of doing that so in the future it might be better.
Stayed 3 nights in Dec 2025
Verified

6/10 Okay

Stephanie

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
great restaurant within walking distance. building is a bit run down though
Stayed 1 night in Aug 2025
Verified

8/10 Good

Jeannie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was nice and quiet. Beds were very comfortable. There were hairs on the bathroom floor,
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Nicole

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel and great service
Stayed 1 night in Jul 2025
Verified

8/10 Good

RICK

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great downtown location. A little run down but they are working on the hotel renovations. Loved the furniture in the room. Firm beds. Very friendly housekeeping staff.
Stayed 1 night in Sep 2025
Verified

6/10 Okay

Dan

Good Location

Was an ok place. Good location to get around town fast.
Stayed 4 nights in Jul 2025
Verified

2/10 Terrible

Alicia

Disliked: Cleanliness, amenities, property conditions & facilities
Staff was friendly but motel was very very run down and dirty. Did not feel safe, you could hear everything I mean everything. Only good thing was the location to downtown.
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Nicole

NICE ROOM OLD HOTEL

Room was nice and comfortable the hotel is old and elevator was scary. Employees were nice and helpful.would stay there again
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Shavkat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cozy and quiet place to relax and enjoy the time off.
Stayed 1 night in May 2025
Verified

6/10 Okay

Samuel

Liked: Cleanliness
Hotel was older little ran down the rooms are very clean.
Stayed 2 nights in May 2025
Verified

6/10 Okay

Steven

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I didn't expect much for the rate but this is by far the worst hotel I've stayed in. The property itself is in less than desirable condition. When I got into my room there was a woman's eyelash left on the floor, which led me to believe the room wasn't cleaned properly. I always keep sanitizing wipes in my pack and I immediately started wiping things down. I used several wipes and all of them had dirt/grime on them after use. Only until a wipe stayed clean did I stop cleaning. The shower was still wet, which I can assume was from them cleaning, however due to the condition of the rest of the room I did not use it. Thankfully there were no bed bugs. There's no outlets next to the bed, I used their extension cord they had for the TV. The microwave, fridge, coffee maker, and TV were plugged into the same outlet. 2 out of 3 lights in the room worked. The plugin in the bathroom worked but only if whatever was plugged in was held a certain way. Pros: friendly staff, free parking, bed/pillows were comfortable, curtains kept majority of light out from outside.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Joel

Liked: Staff & service, room comfort

Fair value

Room was clean and beds were comfortable. Room and bathroom are very dated but in good condition. No USB charging so bring your own.
Stayed 3 nights in Sep 2025