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Holiday Inn Express Hotel and Suites West Valley by IHG

Property class: 2.5

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Photo gallery for Holiday Inn Express Hotel and Suites West Valley by IHG

A modern reception area with a wooden ceiling, two desks with computers, comfortable seating, and a colorful abstract painting on the wall. - Holiday Inn Express Hotel and Suites West Valley by IHG (West Valley City)
A hotel room with two beds, a desk, a chair, and a large window offering a city view. - Holiday Inn Express Hotel and Suites West Valley by IHG (West Valley City)
A coffee station with two coffee machines and a display of coffee pods and cups. - Holiday Inn Express Hotel and Suites West Valley by IHG (West Valley City)
A hotel room with a bed, a blue sofa, a wooden coffee table, and a large window. - Holiday Inn Express Hotel and Suites West Valley by IHG (West Valley City)
A hotel lobby with round tables, orange chairs, a large clock, a TV, and a bookshelf. - Holiday Inn Express Hotel and Suites West Valley by IHG (West Valley City)
Maverik Center is located near Holiday Inn Express Hotel and Suites West Valley by IHG, which provides free to-go breakfast, free water park access, and a grocery/convenience store. For some rest and relaxation, visit the hot tub. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a 24-hour gym.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi

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Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

A hotel room with two beds, a desk, a chair, a TV, and a window with a view.

Standard Room, 2 Queen Beds, Accessible (Communications)

9.0 out of 10
Wonderful
(7 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Standard Room, 1 King Bed, Accessible (Comm, Mobility, Roll Shwr)

A hotel room with a bed, bedside table, chair, desk, lamp, and a window with blinds.

Standard Room, 1 King Bed, Accessible (Comm, Mobility, Roll Shwr)

7.0 out of 10
Good
(2 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications, Mobility, Access Tub)

A hotel room with two beds, a desk, a chair, a TV, and a window with a view.

Standard Room, 2 Queen Beds, Accessible (Communications, Mobility, Access Tub)

8.8 out of 10
Excellent
(9 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

A hotel room with a bed, bedside table, chair, desk, lamp, and a window with blinds.

Standard Room, 1 King Bed, Accessible (Communications)

9.6 out of 10
Exceptional
(5 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Suite, 1 King Bed with Sofa bed, Accessible (Communications)

A hotel room with a bed, bedside table, chair, desk, lamp, and a window with blinds.

Suite, 1 King Bed with Sofa bed, Accessible (Communications)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free wired internet

View all photos for Suite, 1 King Bed with Sofa bed, Accessible (Mobil Access Tub)

A hotel room with a bed, a blue sofa, a wooden coffee table, a desk, and a window with a view.

Suite, 1 King Bed with Sofa bed, Accessible (Mobil Access Tub)

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free wired internet

View all photos for Suite, Multiple Beds

A hotel room with a blue sofa, a wooden coffee table, a patterned rug, a desk with a chair, and a door leading to another room.

Suite, Multiple Beds

8.2 out of 10
Very good
(30 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free wired internet

View all photos for Standard Room, 1 King Bed

A hotel room with a bed, bedside table, chair, desk, lamp, and a window with blinds.

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(18 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Suite, 1 King Bed with Sofa bed

A hotel room with a blue sofa, a wooden coffee table, a patterned rug, a desk with a chair, and a door leading to another room.

Suite, 1 King Bed with Sofa bed

8.4 out of 10
Very good
(6 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free wired internet

View all photos for Standard Room, 2 Queen Beds

A hotel room with two beds, a desk, a chair, a TV, and a window with a view.

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(74 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Standard Room

A bed with white bedding and pillows against a brown headboard.

Standard Room

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed
  • Free wired internet

About the neighborhood

Located in Chesterfield, a neighborhood in West Valley City, Holiday Inn Express Hotel and Suites West Valley by IHG is near a metro station. City Creek Center is worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Utah State Fairpark and Hogle Zoo. Looking to enjoy an event or a game? See what's going on at Maverik Center or Delta Center. Visit our West Valley City travel guide
Map
3036 S Decker Lake Drive, West Valley City, UT, 84119

What's nearby

  • A cityscape at dusk with illuminated buildings and a mountain range in the background.
    Delta Center
    10 min drive - 8.5 miles
  • A circular architectural structure with a central skylight and intersecting beams.
    Salt Palace Convention Center
    10 min drive - 7.9 miles
  • Maverik Center
    5 min walk - 0.3 miles
  • West Valley Performing Arts Center
    8 min walk - 0.5 miles
  • Utah Cultural Celebration Center
    4 min drive - 1.6 miles

Getting around

  • Decker Lake Station
    3 min walk
  • Murray Central Station
    10 min drive
  • Salt Lake City International Airport (SLC)
    14 min drive

Restaurants

  • Cracker Barrel
    11 min walk
  • Olive Garden
    3 min drive
  • Jamba Juice
    3 min drive
  • Starbucks
    2 min drive
  • Cafe Silvestre
    15 min walk

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Redwood
  • Pool
  • Hot tub
  • Breakfast included
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9.2 out of 10, Wonderful, 2,147 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • 24-hour gym
  • Children's pool
  • Free water park
  • Hot tub
  • Indoor pool
  • TV in common areas
  • Waterslide

Family friendly

  • Children's pool
  • Free water park access
  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LED TV with premium cable channels

Food and drink

  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The property charges USD 100 for credit card payments
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property's pool slide is open for limited hours Friday-Sunday from 4-10 PM and Saturday-Sunday from 7-10 AM.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
3 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Credit card charges are subject to a surcharge of USD 100

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Guests under 14 years old are not allowed in the fitness facility
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Holiday Inn Express Hotel and Suites West Valley by IHG have a pool?

Yes, this property has an indoor pool and a children's pool.

Is Holiday Inn Express Hotel and Suites West Valley by IHG pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of USD 75 per accommodation, per stay. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at Holiday Inn Express Hotel and Suites West Valley by IHG?

Check-in start time: 4:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Holiday Inn Express Hotel and Suites West Valley by IHG?

Check-out is at 11 AM.

Where is Holiday Inn Express Hotel and Suites West Valley by IHG located?

Located in the center of West Valley City, this family-friendly hotel is within a 15-minute walk of Maverik Center and West Valley Performing Arts Center. U of U Health Redwood Health Center is 2.2 mi (3.6 km) away. Decker Lake Station is only a 3-minute walk and Redwood Junction Station is 18 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Holiday Inn Express Hotel and Suites West Valley by IHG Reviews

8.4

Very Good

8.6

Cleanliness

8.6

Amenities

8.8

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 582 out of 1000 reviews
Rating 8 - Good. 200 out of 1000 reviews
Rating 6 - Okay. 99 out of 1000 reviews
Rating 4 - Poor. 59 out of 1000 reviews
Rating 2 - Terrible. 60 out of 1000 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast staff was amazing and the front desk staff was very helpful the pool was fun the kids had a great time
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Room and hotel were very clean. Front desk staff was excellent. Breakfast buffet was standard.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful Staff no matter the time .. Rooms are clean and my kid loved the waterslide and pancakes:)
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is one of our favourite hotels! I absolutely love staying here, and my kids enjoy it just as much as I do. It’s comfortable, welcoming, and has everything we need for a fun and relaxing stay. It’s always nice when you find a place that the whole family loves!
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean Hotel with great breakfast & pool! The room was not fully vacuumed around the beds, but otherwise clean.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean good breakfast friendly staff
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast / clean room
Stayed 3 nights in Aug 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible room. Stained mattresses and dirty sheets. Doesn't look like anything was cleaned or changed from the previous people, looks like they just folded the beds and towels. Pool was very busy but was clean. Staff at front desk were not helpful with anything. Save your money do not come here!
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was a fabulous place to stay with our kiddos and pets as we’re moving to a new state. Gave our boys a chance to let loose from a long car trip! Bonus was an amazing breakfast! All around wonderful stay!
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and friendly staff
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoy this hotel with our kids. The swimming are is great it has a giant slide they love to go on while we sit in the hot tub. The breakfast is great and the staff keeps it constantly fresh. Everyone on the staff is very friendly and willing to help with anything you need.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness
Friendly staff & clean rooms & great breakfast.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is a small water park attached to this hotel. So great for families. I personally enjoy the jacuzzi at night.
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was good
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, good breakfast, quiet, restful.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were professional, nice and always on top of their game. The property and room was maintained very well. I always enjoy staying at this hotel l. Thank you.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an amazing time. Kids loved the water slide.
Stayed 3 nights in Apr 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The hotel was great, the staff were super friendly. Breakfast was fantastic 😋. I only had a problem when I fell in the shower 🚿 bc there was NO plastic tub MAT, super slippery had different time getting up and out. I brought it to management they sed they would get back to me I never herd from them or the "3rd" party since
Stayed 1 night in Aug 2026
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Cleanliness
The kiddie area in the pool was fun for our littles. The staff was very kind and helpful. There was blood on the wall in our room and after someone on staff allegedly came to our room to clean it, it still wasn't cleaned off. We ended up cleaning it ourselves. Our key cards kept deactivating which was quite inconvenient when you're not on the first floor and have little kids to juggle while running down to the lobby to get it sorted out.
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were very clean for a dog friendly room.the breakfast was great and the coffeee machines in the lobby were awesome. I’ll definatly use this hotel again. My grandchildren enjoyed the pool.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and exactly as expected. Breakfast was good and the pool was great for the kids.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Everything from the pool, to breakfast, and the room was fantastic!
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a terrific place for the night for our family! It was extremely clean. My kids LOVED the access to the waterpark with our stay. The breakfast was terrific- I highly recommend this location for your next stay!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and family friendly!
Stayed 2 nights in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bathroom vent fan didn't seem like it was working. Room was big enough for 4 stay. Nice have breakfast next day. Hostess first day not too happy or share any things we needed to know, but next day hostess was super happy inviting. Starts with A very friendly welcoming Price was fair for stay. Boys enjoyed swim area. You need wrist band go on slide no one told us so we had go get some before closed at 10pm. Dolly available help. Would stay again. Nice have small gym and kids friendly place. Nice have wifi too. Breakfast staff works really hard. Appreciate it.
Stayed 1 night in Jul 2026