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Indoor pool
Indoor pool
Indoor Spa Tub
Pillowtop beds, individually furnished, desk, blackout drapes

Guest reviews

4.5/5 Wonderful
1,188 reviews
Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Pet Friendly
  • Free Airport Shuttle

Map

Explore the area

Popular LocationMaverik Center8 min walk
Popular LocationGateway Mall11 min drive
AirportSalt Lake City, UT (SLC-Salt Lake City Intl.)11 min drive
Popular LocationUSANA Amphitheater12 min drive

Book online or call:

1-800-675-4318

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    About this area

    West Valley City

    Near a metro station, Crystal Inn Hotel & Suites West Valley City is in an area with great shopping. USANA Amphitheater and Eccles Theater are cultural highlights, and travelers looking to shop may want to visit The Gateway and City Creek Center. Looking to enjoy an event or a game? See what's going on at Maverik Center or Vivint Smart Home Arena. Take in the nearby slopes with cross-country skiing and downhill skiing, or check out other outdoor activities such as snowmobiling and sledding.

    Map
    Popular Location

    What's nearby

    • Maverik Center - 8 min walk
    • Gateway Mall - 11 min drive
    • Salt Lake City Public Library - 11 min drive
    • The Gateway - 11 min drive
    • USANA Amphitheater - 12 min drive

    Getting around

    • Murray Central Station - 9 min drive
    • Decker Lake Station - 9 min walk
    • Salt Lake City Intl. Airport (SLC) - 11 min drive

    About this property

    Crystal Inn Hotel & Suites West Valley City

    3-star hotel, walk to Maverik Center
    An indoor pool, a fitness center, and a spa tub are available at this hotel. Free self-serve breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Other amenities include a 24-hour business center, coffee/tea in a common area, and dry cleaning. All 122 individually furnished rooms feature free WiFi and pillowtop beds. Guests will appreciate conveniences like refrigerators and microwaves, while flat-screen TVs with satellite channels and DVD players provide a bit of entertainment. Limited housekeeping is available.
    Crystal Inn Hotel & Suites West Valley City offers 122 accommodations with iPod docking stations and DVD players. Each accommodation is individually furnished. Beds feature pillowtop mattresses. 32-inch flat-screen televisions come with premium satellite channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include bathtubs or showers, designer toiletries, complimentary toiletries, and hair dryers.

    This West Valley City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on a limited basis.

    An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

    The recreational activities listed below are available either on site or nearby; fees may apply.

    Cleaning and safety practices

    Enhanced cleanliness measures

    Follows industry sanitization guidelines of SafeStay (AHLA - USA)
    Sheets and towels are washed at 60°C/140°F or hotter
    High-touch surfaces are cleaned and disinfected
    Disinfectant is used to clean the property

    Social distancing

    Social distancing measures in place
    Guest rooms kept vacant for 24 hours between stays

    Safety measures

    Individually-wrapped food options available for breakfast
    Hand sanitizer provided
    Temperature checks given to staff
    Personal protective equipment worn by staff
    This information is provided by our partners.

    Property amenities

    Internet

    • Available in all rooms: Free WiFi
    • Available in some public areas: Free WiFi

    Parking and transportation

    • Free self parking
    • Free 24-hour roundtrip airport shuttle
    • Free area shuttle up to 3 mi

    Food and drink

    • Free self-serve breakfast available 6:00 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
    • Coffee/tea in common area(s)

    Things to do

    • Fitness center
    • Indoor pool
    • Spa tub

    Family friendly

    • Dry cleaning service
    • DVD player
    • Free area shuttle
    • Free cribs/infant beds
    • Grocery/convenience store
    • Indoor pool
    • Laundry facilities
    • Microwave
    • Refrigerator
    • Rollaway/extra beds (surcharge)

    Conveniences

    • ATM/banking services
    • Elevator
    • Free newspapers in lobby
    • Front-desk safe
    • Grocery/convenience store

    Guest services

    • 24-hour front desk
    • Dry cleaning service
    • Housekeeping (limited)
    • Laundry facilities
    • Luggage storage
    • Ski storage
    • Tour/ticket assistance

    Languages spoken

    • English

    Business services

    • 24-hour business center
    • Computer station
    • Meeting rooms
    • Conference space (1450 square feet)

    Outdoors

    • Picnic area
    • Terrace

    Accessibility

    • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    • Accessible bathroom
    • Assistive listening devices available
    • Braille signage
    • In-room accessibility
    • Roll-in shower
    • Wheelchair-accessible parking
    • Wheelchair-accessible path of travel

    More

    • Designated smoking areas (fines apply)
    • TV in lobby

    Room amenities

    Bedroom

    • Air conditioning (climate-controlled)
    • Blackout drapes/curtains
    • Free cribs/infant beds
    • Pillow-top mattress
    • Rollaway/extra beds (surcharge)

    Bathroom

    • Bathtub or shower
    • Designer toiletries
    • Hair dryer

    Entertainment

    • 32-inch flat-screen TV
    • DVD player
    • iPod dock
    • Premium channels
    • Satellite channels

    Food and drink

    • Coffee/tea maker
    • Microwave
    • Refrigerator

    More

    • Connecting rooms available
    • Desk
    • Free local calls
    • Individually furnished
    • Iron/ironing board
    • Phone

    Policies

    Check-in

    Check-in from 3 PM - midnight
    Minimum check-in age - 18

    Check-out

    Check-out before noon
    Express check-out

    Special check-in instructions

    Front desk staff will greet guests on arrival
    24-hour airport shuttle service is available
    Fees may apply; contact the property in advance to get details

    Access methods

    Staffed front desk

    Pets

    Pets allowed for an extra charge of USD 50 per pet, per stay
    Dogs only
    2 per room (up to 25 lbs)
    Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

    Children and extra beds

    Children are welcome
    Kids stay free! Children stay free when using existing bedding
    Rollaway/extra beds are available for USD 10.0 per day
    Free cribs (infant beds)

    Property payment types

    American ExpressDiscoverMastercardVisa

    Important information

    Fees

    You'll be asked to pay the following charges at the property:

    • Deposit: USD 50.00 per stay

    We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

    Optional extras

    The following fees and deposits are charged by the property at time of service, check-in, or check-out.

    • Pet fee: USD 50 per pet, per stay
    • Service animals are exempt from fees
    • Rollaway bed fee: USD 10.0 per day

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    You need to know

    Extra-person charges may apply and vary depending on property policy.
    Government-issued photo identification and a credit card may be required at check-in for incidental charges.
    Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
      Noise-free guestrooms cannot be guaranteed. Safety features at this property include a smoke detector and window guards.
    • This property advises that enhanced cleaning and guest safety measures are currently in place.
    • Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
    • Individually-wrapped food options are available for breakfast.
    • Each guestroom is kept vacant for a minimum of 24 hours between bookings.
    • The property affirms that it adheres to the SafeStay (AHLA - USA) sanitization guidelines.
    • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    We should mention

    The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
    This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section); guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation
    Alcohol is not served at this property

    Property is also known as

    Crystal Inn Hotel West Valley City
    Crystal West Valley City
    Crystal Inn Hotel Suites West Valley City
    Crystal Inn Hotel & Suites West Valley City Hotel
    Crystal Inn Hotel & Suites West Valley City West Valley City

    Guest reviews

    Overall score and ratings for Crystal Inn Hotel & Suites West Valley City

    4.5
    Wonderful
    5 - Excellent
    714
    4 - Good
    379
    3 - Okay
    67
    2 - Mediocre
    18
    1 - Poor
    10
    4.6
    Cleanliness
    4.6
    Service and Staff
    4.3
    Amenities
    4.4
    Property condition

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
    AWesome. No question

    Alwats great. Friendly service.

    Stayed 1 night in Jul 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Stayed 1 night in Jul 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    For the most part I really enjoyed my stay at this hotel. The rooms were clean and the beds and pillows were very comfy. I wish coffee had been available but I understand the virus thing. The breakfast bags were adequate. My only complaint was every time we reserved the pool it was unavailable for some reason. Out of our 5 day stay we were able to swim once. I definitely would recommend this hotel as a place to stay, great value for the price.

    Stayed 5 nights in Jul 2020

    4/5 Good

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    All staff was pleasing to interact with place was better than I expected for the price point. Clean facility throughout though,due to COVID it may have been better to take care of super high touch areas like elevator buttons and door handles more frequently.

    Stayed 5 nights in Jul 2020

    4/5 Good

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Stayed 4 nights in Jul 2020