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Crystal Inn Hotel & Suites West Valley City

3.0 star property
Travelers can recharge in the spa tub or indoor pool after a day of exploring, with amenities designed to leave them feeling refreshed and ready for more adventures

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Photo gallery for Crystal Inn Hotel & Suites West Valley City

Lobby - Crystal Inn Hotel & Suites West Valley City (West Valley City)
Standard Room, 1 King Bed with Sofa bed, Non Smoking | Pillowtop beds, individually furnished, desk, laptop workspace - Crystal Inn Hotel & Suites West Valley City (West Valley City)
Standard Room, 1 King Bed with Sofa bed, Non Smoking | Pillowtop beds, individually furnished, desk, laptop workspace - Crystal Inn Hotel & Suites West Valley City (West Valley City)
Indoor spa tub - Crystal Inn Hotel & Suites West Valley City (West Valley City)
Standard Room, 2 Queen Beds, Non Smoking | Pillowtop beds, individually furnished, desk, laptop workspace - Crystal Inn Hotel & Suites West Valley City (West Valley City)
Located near Maverik Center, Crystal Inn Hotel & Suites West Valley City offers a restorative retreat with its spa tub and indoor pool. Guests start their day with a breakfast buffet, work out in the gym, and connect with free WiFi before heading out to nearby attractions.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Pet friendly

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Executive Suite, 1 King Bed with Sofa bed, Jetted Tub, Non Smoking

Executive Suite, 1 King Bed with Sofa bed, Jetted Tub, Non Smoking | Pillowtop beds, individually furnished, desk, laptop workspace

Executive Suite, 1 King Bed with Sofa bed, Jetted Tub, Non Smoking

8.8 out of 10
Excellent
(8 reviews)
  • 49 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed with Sofa bed, Non Smoking

Pillowtop beds, individually furnished, desk, laptop workspace

Standard Room, 1 King Bed with Sofa bed, Non Smoking

9.0 out of 10
Wonderful
(46 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Pillowtop beds, individually furnished, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking

9.2 out of 10
Wonderful
(142 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds
  • Free WiFi

About the neighborhood

Located in Redwood, a neighborhood in West Valley City, Crystal Inn Hotel & Suites West Valley City is near the airport and near a metro station. Jordan Landing and Gardner Village are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Big Cottonwood Canyon and Centennial Park. Looking to enjoy an event or a game? See what's going on at Maverik Center or Utah First Credit Union Amphitheatre. Enjoy the area's slopes with cross-country skiing and downhill skiing, and don't miss out on the snowmobiling and snow tubing. Visit our West Valley City travel guide
Map
2254 West City Center Court, I-215, Exit 18, West Valley City, UT, 84119

What's nearby

  • A circular architectural structure with a central skylight and intersecting beams.
    Salt Palace Convention Center
    10 min drive - 8.7 miles
  • A modern building with a sloped roof and large windows, set against a clear blue sky and a mountainous landscape.
    University of Utah
    17 min drive - 10.4 miles
  • Hale Center Theater
    2 min walk - 0.1 miles
  • Maverik Center
    5 min walk - 0.3 miles
  • Utah Cultural Celebration Center
    4 min drive - 1.6 miles

Getting around

  • Murray Central Station
    9 min drive
  • Decker Lake Station
    9 min walk
  • Salt Lake City International Airport (SLC)
    12 min drive

Restaurants

  • Olive Garden
    20 min walk
  • Cracker Barrel
    2 min walk
  • Cafe Zupas
    19 min walk
  • Beans & Brews
    5 min walk
  • Squatters Corner Pub
    17 min walk

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  • Hot tub
  • Breakfast included
  • Pet friendly
9.0 out of 10, Wonderful, 2,991 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 9:00 AM to 11:00 PM on request
  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Ski storage
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (limited availability)
  • Tour and ticket assistance

Business services

  • 1,410 square feet of conference space
  • 24-hour business center
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Pool hoist on site
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Built in 1997
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Food and drink

  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 113.82 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 25 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 20.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 113.82 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property
A car is recommended for transportation to and from this property
Children under 17 years old are not allowed in the swimming pool or fitness facility without adult supervision

Frequently asked questions

Does Crystal Inn Hotel & Suites West Valley City have a pool?

Yes, this property has an indoor pool.

Is Crystal Inn Hotel & Suites West Valley City pet-friendly?

Yes, this property allows dogs (limit 2 total) with a maximum weight of up to 25 lbs per pet. There's a fee of USD 113.82 per accommodation, per stay. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at Crystal Inn Hotel & Suites West Valley City?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Crystal Inn Hotel & Suites West Valley City?

Check-out is at noon.

Does Crystal Inn Hotel & Suites West Valley City provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs 9:00 AM–11:00 PM on request.

Where is Crystal Inn Hotel & Suites West Valley City located?

Located in Redwood, this hotel is within a 10-minute walk of Hale Center Theater and Maverik Center. Golf In the Round and Wairhouse Trampoline Park are also within 3 mi (5 km). Decker Lake Station is 9 minutes by foot and West Valley Central Station is 23 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Crystal Inn Hotel & Suites West Valley City Reviews

9.2

Wonderful

9.4

Cleanliness

9.2

Amenities

9.2

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 1445 out of 2092 reviews
Rating 8 - Good. 413 out of 2092 reviews
Rating 6 - Okay. 139 out of 2092 reviews
Rating 4 - Poor. 48 out of 2092 reviews
Rating 2 - Terrible. 47 out of 2092 reviews

Reviews

Verified

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Crystal Inn is our favorite place to stay. Always clean and the staff are are always pleasant. The breakfast is the best! A nice variety and delicious!
Stayed 1 night in Jun 2026
Verified

10/10 Excellent

juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay nice and clean room also quiet. The area was great. Few restaurants nearby walking distance.
Stayed 3 nights in May 2026
Verified

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff was very very helpful and professional. Also there are at least 4 restaurants within walking distance from the hotel. Great area.
Stayed 9 nights in May 2026
Verified

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, well maintained, good breakfast, 2 very good restaurants in front. Convenient location.
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and spacious. Shuttle service to the airport was a plus!
Stayed 1 night in May 2026
Verified

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and comfortable. Check in was seamless.
Stayed 1 night in Jun 2026
Verified

10/10 Excellent

Xiangling

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean!
Stayed 1 night in Jun 2026
Verified

10/10 Excellent

Marva Jean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really appreciate the service they provide me and my family. We came from out of town because my dad was in the hospital and they were so kind and gave us an early check in to shower. The breakfast is great and it is clean and quiet.
Stayed 1 night in May 2026
Verified

10/10 Excellent

Elzbieta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very comfortablek. Breakfast was good
Stayed 1 night in May 2026
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Safe area and staff was friendly. Plenty of dining options available
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Makayla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had such a nice relaxing night to myself! I will doing a me night again here!
Stayed 1 night in May 2026
Verified

10/10 Excellent

Caron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff, clean rooms
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Anne

Clean rooms, good breakfast options and friendly staff. Short walk from property to Maverick Center and few restaurants right near hotel. Will definitely stay there again
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Carrie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A little older hotel but exceptionally clean and awesome breakfast
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Sue Anne

Staff excellent, proximity to several restaurants
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Richard L

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great - appreciate airport transportation
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Melissa

Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless and breakfast was good.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Anastasia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was amazing! Best place to stay with 3 kids! Super warm swimming pool, super nice breakfast with sausages, potato and omelette. We will definitely stay there next time!
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, property conditions & facilities
Clean rooms and polite staff
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean and friendly
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was excellent as usual, and the property was clean. We appreciate that they mix up the breakfast options as we stay at Crystal Inns quite often.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

james

Liked: Cleanliness, staff & service, amenities
We LOVE the crystal inn. Great hotel, very clean, good location, nice staff. We stay there very often!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, amenities, property conditions & facilities
Rooms were spacious and clean, staff was friendly. Would definitely be staying here again and would recommend.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Kamran

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a well maintained and well kept property in a busy area. Looks like the carpets and some other amenities were recently updated. There was plenty of parking and good selection of breakfast items. My room had a huge living area with double sinks and a jacuzzi tub in it. Overall a good experience - I feel it could be a little cheaper but it’s summer time.
Stayed 1 night in May 2026
Verified

6/10 Okay

Kristy

Liked: Staff & service
Room was musty. Room was very small. Breakfast buffet was terrible. Staff was nice and helpful
Stayed 3 nights in May 2026