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Crystal Inn Hotel & Suites Salt Lake City

3.0 star property
Downtown Salt Lake City's Crystal Inn Hotel & Suites offers a perfect recovery zone with its sauna, steam room and outdoor pool with sun loungers

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Photo gallery for Crystal Inn Hotel & Suites Salt Lake City

Front of property - Crystal Inn Hotel & Suites Salt Lake City (Salt Lake City)
Standard King, Jetted Tub, Non Smoking | Premium bedding, in-room safe, desk, laptop workspace - Crystal Inn Hotel & Suites Salt Lake City (Salt Lake City)
Indoor pool, open 6:00 AM to midnight, sun loungers - Crystal Inn Hotel & Suites Salt Lake City (Salt Lake City)
Jetted tub - Crystal Inn Hotel & Suites Salt Lake City (Salt Lake City)
Reception - Crystal Inn Hotel & Suites Salt Lake City (Salt Lake City)
Travelers love this hotel near Salt Palace Convention Center. Enjoy a raved-about continental breakfast, bike rentals for exploring the University of Utah, and convenient amenities like a grocery store. Its central location is perfect for city adventures.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Executive Suite, 1 King Bed, Jetted Tub, Non Smoking

Jetted tub

Executive Suite, 1 King Bed, Jetted Tub, Non Smoking

9.4 out of 10
Exceptional
(12 reviews)
  • 49 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Studio, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(74 reviews)
  • 36 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for King Bar, Non Smoking

King Bar, Non Smoking | Premium bedding, in-room safe, desk, laptop workspace

King Bar, Non Smoking

8.6 out of 10
Excellent
(33 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard King, Jetted Tub, Non Smoking

Standard King, Jetted Tub, Non Smoking | Premium bedding, in-room safe, desk, laptop workspace

Standard King, Jetted Tub, Non Smoking

9.0 out of 10
Wonderful
(32 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard King with Sofa bed, Non Smoking

Standard King with Sofa bed, Non Smoking | Premium bedding, in-room safe, desk, laptop workspace

Standard King with Sofa bed, Non Smoking

9.0 out of 10
Wonderful
(17 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Suite, 1 King Bed, Non Smoking

Executive Suite, 1 King Bed, Non Smoking | Premium bedding, in-room safe, desk, laptop workspace

Executive Suite, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(4 reviews)
  • 49 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Family Double Queen, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Family Double Queen, Non Smoking

8.6 out of 10
Excellent
(10 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Large Twin Sofa Bed

View all photos for Standard King, Non Smoking

Standard King, Non Smoking | Premium bedding, in-room safe, desk, laptop workspace

Standard King, Non Smoking

9.0 out of 10
Wonderful
(73 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Queen, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Standard Double Queen, Non Smoking

9.0 out of 10
Wonderful
(175 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

About the neighborhood

Near a metro station, Crystal Inn Hotel & Suites Salt Lake City is in Downtown Salt Lake City, a walkable area in Salt Lake City with great airport proximity. Temple Square and Conference Center are notable landmarks, and travelers looking to shop may want to visit City Creek Center. Check out an event or a game at Delta Center, and consider making time for Hogle Zoo, a top attraction not to be missed. Enjoy the area's slopes with cross-country skiing and downhill skiing, and don't miss out on the snowshoeing and snowmobiling. Guests love the hotel's central location. Visit our Salt Lake City travel guide
Map
230 W 500 S, Salt Lake City, UT, 84101

What's nearby

  • Salt Palace Convention Center
    Salt Palace Convention Center
    10 min walk - 0.6 miles
  • Temple Square which includes a fountain, heritage architecture and a garden
    Temple Square
    16 min walk - 0.9 miles
  • City Creek Center which includes modern architecture and a fountain
    City Creek Center
    16 min walk - 0.9 miles
  • Conference Center featuring music as well as an individual male
    Conference Center
    19 min walk - 1.1 miles
  • Delta Center
    15 min walk - 0.8 miles

Getting around

  • Courthouse Station
    8 min walk
  • Salt Lake Central Station
    16 min walk
  • Salt Lake City International Airport (SLC)
    11 min drive

Restaurants

  • Maverik #438
    7 min walk
  • McDonald's
    1 min walk
  • Starbucks
    4 min walk
  • Sheraton Salt Lake City Concierge Lounge
    2 min walk
  • Gracie's
    8 min walk

About this property

Crystal Inn Hotel & Suites Salt Lake City

Hotel near Salt Palace Convention Center
Located close to Delta Center and City Creek Center, Crystal Inn Hotel & Suites Salt Lake City provides free continental breakfast, a free roundtrip airport shuttle, and a grocery/convenience store. For some rest and relaxation, visit the sauna or the steam room. Stay connected with free in-room WiFi, and guests can find other amenities such as a terrace and dry cleaning/laundry services.
Other perks at this hotel include:
  • An indoor pool along with sun loungers
  • Free self parking
  • RV/bus/truck parking, access to a nearby health club, and a banquet hall
  • A TV in the lobby, luggage storage, and meeting rooms
  • Guest reviews speak highly of the breakfast, pool, and central location
Room features
All 175 rooms include comforts such as premium bedding and laptop-friendly workspaces, in addition to perks like free WiFi and air conditioning. Guest reviews highly rate the clean, comfortable rooms at the property.
Other amenities include:
  • Bathrooms with eco-friendly toiletries and shower/tub combinations
  • 32-inch HDTVs with premium channels
  • Recycling, refrigerators, and microwaves

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle
  • Ski shuttle nearby
  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Ski passes
  • Ski storage
  • Steam room
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Tour and ticket assistance

Business services

  • 2,508 square feet of conference space
  • 24-hour business center
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Doorbell and phone notification
  • Elevator
  • Handrails in stairways
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 4 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 116.32 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 55 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per day

Property payment types

Important information

Optional extras

  • Pet fee: USD 116.32 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to midnight
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property
Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

Crystal Inn Hotel Down Town
Crystal Inn Hotel Salt Lake City Down Town
Crystal Salt Lake City Down Town
Crystal Inn Hotel Salt Lake City Downtown
Crystal Inn Hotel & Suites Salt Lake City - Downtown Utah
Crystal Inn Hotel And Suites Salt Lake City - Downtown
Crystal Hotel Salt Lake City
Crystal Inn Hotel
Crystal Salt Lake City Downtown
Crystal Inn Hotel Suites Salt Lake City Down Town

Frequently asked questions

Does Crystal Inn Hotel & Suites Salt Lake City have a pool?

Yes, this property has an indoor pool. Pool access is from 6:00 AM–midnight.

Is Crystal Inn Hotel & Suites Salt Lake City pet-friendly?

Yes, this hotel allows dogs (limit 2 total) with a maximum weight of up to 55 lbs per pet. There's a fee of USD 116.32 per accommodation, per stay. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at Crystal Inn Hotel & Suites Salt Lake City?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Crystal Inn Hotel & Suites Salt Lake City?

Check-out is at noon.

Does Crystal Inn Hotel & Suites Salt Lake City provide a shuttle to the airport?

Yes, there's a free airport shuttle.

Where is Crystal Inn Hotel & Suites Salt Lake City located?

Located in Downtown Salt Lake City, this hotel is within a 15-minute walk of Salt Palace Convention Center and Delta Center. Temple Square and City Creek Center are also within 1 mi (2 km). Courthouse Station is 8 minutes by foot and Gallivan Plaza Station is 12 minutes.

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Reviews

Crystal Inn Hotel & Suites Salt Lake City Reviews

9.2

Wonderful

9.2

Cleanliness

9.2

Amenities

9.6

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 2523 out of 3544 reviews
Rating 8 - Good. 700 out of 3544 reviews
Rating 6 - Okay. 217 out of 3544 reviews
Rating 4 - Poor. 67 out of 3544 reviews
Rating 2 - Terrible. 37 out of 3544 reviews

Reviews

Verified

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great little place to stay. Clean, kind and professional staff, nice pool area, and close to a good variety of restaurants and entertainment.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Mark

Liked: Cleanliness, amenities, property conditions & facilities
Great check-in staff, and nice clean room. Will stay here again!
Stayed 1 night in Feb 2026
Verified

8/10 Good

Elias

Liked: Cleanliness, amenities, property conditions & facilities
staff is always great, clean rooms.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Linlin

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful place for our ski trip - great location to almost everything in downtown Salt Lake City. Highly recommend for families traveling
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic and friendly staff. Great hot breakfast with many options. Free airport shuttle.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Katie

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and the staff was polite and helpful.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Chad

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful staff very clean rooms and good value.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and staff was friendly.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Kay

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and comfortable. The staff were friendly and very accommodating,
Stayed 1 night in Feb 2026
Verified

8/10 Good

Alan

Liked: Cleanliness, amenities, property conditions & facilities
Staff was great, hotel was clean, the jacuzzi and pool were hot and clean!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Vernon C

Liked: Cleanliness, amenities, property conditions & facilities
The room was amazing and the staff is always a delight. Second time staying here and it never disappoints.
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Jerry

Liked: Cleanliness, amenities, property conditions & facilities
room clean, staff professional friendly, great breakfast
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Joe

Liked: Cleanliness, amenities, property conditions & facilities
Love the breakfast and the workout room, and the staff was great!!
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Joseph

Liked: Cleanliness, property conditions & facilities
The room was very clean, the staff was courteous and helpful.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Pearl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean room, affordable , nice and courteous staffs , variety options for breakfast and close to pretty much everything
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Elizabeth

Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless the staff absolutely courteous and the hotel offers parking options so you don't have to park at the airport.... Great breakfast included..
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was incredible! I am disabled and appreciated their patience and attention to detail. It was like be invited to stay with a warm, welcoming family.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Caitlin

Liked: Cleanliness, amenities, property conditions & facilities
Clean and quiet rooms, great walking distance to downtown fun, loved the indoor pool and breakfast, kind and helpful staff
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room was clean and the internet was fast. The Staff were all friendly and helpful.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Arlo

Liked: Cleanliness, amenities, property conditions & facilities
Staff was excellent, clean, convenient.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Derrick

Liked: Cleanliness, amenities, property conditions & facilities
Staff was pleasant and quick. The room was immaculate. The breakfast buffet was great!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

xue

Liked: Cleanliness, staff & service, property conditions & facilities
I’m satisfied with my stay , free shuttle ,big size room , good breakfast and so on
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Maya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, spacious room, great staff , friendly and professional.
Stayed 2 nights in Dec 2025
Verified

8/10 Good

mark

Liked: Cleanliness, amenities, property conditions & facilities
Staff was excellent, Room was wonderful, pool, hot tub and sauna were very nice
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Michelle

Liked: Cleanliness, amenities, property conditions & facilities
Always amazing Excellent breakfast Super staff
Stayed 1 night in Nov 2025