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Crystal Inn Hotel & Suites Salt Lake City

3.0 star property
Downtown Salt Lake City's Crystal Inn Hotel & Suites offers a perfect recovery zone with its sauna, steam room and outdoor pool with sun loungers

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Photo gallery for Crystal Inn Hotel & Suites Salt Lake City

Front of property - Crystal Inn Hotel & Suites Salt Lake City (Salt Lake City)
Reception - Crystal Inn Hotel & Suites Salt Lake City (Salt Lake City)
Standard King, Jetted Tub, Non Smoking | Premium bedding, in-room safe, desk, laptop workspace - Crystal Inn Hotel & Suites Salt Lake City (Salt Lake City)
Jetted tub - Crystal Inn Hotel & Suites Salt Lake City (Salt Lake City)
Indoor pool, open 6:00 AM to midnight, sun loungers - Crystal Inn Hotel & Suites Salt Lake City (Salt Lake City)
Travelers love this hotel near Salt Palace Convention Center. Enjoy a raved-about continental breakfast, bike rentals for exploring the University of Utah, and convenient amenities like a grocery store. Its central location is perfect for city adventures.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly

Room options

Available filters for rooms
Showing 12 of 12 rooms

Two Queen Room

  • Sleeps 4
  • Free WiFi

View all photos for Standard King Room

A hotel room with a sofa, two armchairs, a desk, a lamp, and a framed picture on the wall.

Standard King Room

  • Sleeps 3
  • Free WiFi

View all photos for Executive Suite, 1 King Bed, Jetted Tub, Non Smoking

Jetted tub

Executive Suite, 1 King Bed, Jetted Tub, Non Smoking

9.4 out of 10
Exceptional
(14 reviews)
  • 49 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Studio, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Studio, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(78 reviews)
  • 36 sq m
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for King Bar, Non Smoking

King Bar, Non Smoking | Premium bedding, in-room safe, desk, laptop workspace

King Bar, Non Smoking

8.6 out of 10
Excellent
(35 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Standard King, Jetted Tub, Non Smoking

Standard King, Jetted Tub, Non Smoking | Premium bedding, in-room safe, desk, laptop workspace

Standard King, Jetted Tub, Non Smoking

9.0 out of 10
Wonderful
(34 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Standard King with Sofa bed, Non Smoking

Standard King with Sofa bed, Non Smoking | Premium bedding, in-room safe, desk, laptop workspace

Standard King with Sofa bed, Non Smoking

9.0 out of 10
Wonderful
(17 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Executive Suite, 1 King Bed, Non Smoking

Executive Suite, 1 King Bed, Non Smoking | Premium bedding, in-room safe, desk, laptop workspace

Executive Suite, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(4 reviews)
  • 49 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Family Double Queen, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Family Double Queen, Non Smoking

8.4 out of 10
Very good
(15 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Large Twin Sofa Bed
  • Free WiFi

View all photos for Standard King, Non Smoking

Standard King, Non Smoking | Premium bedding, in-room safe, desk, laptop workspace

Standard King, Non Smoking

9.2 out of 10
Wonderful
(77 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Standard Double Queen, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Standard Double Queen, Non Smoking

9.0 out of 10
Wonderful
(182 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds
  • Free WiFi

King Room with Jetted Tub

  • Sleeps 3
  • Free WiFi

About the neighborhood

Near a metro station, Crystal Inn Hotel & Suites Salt Lake City is in Downtown Salt Lake City, a walkable area in Salt Lake City with great airport proximity. Temple Square and Conference Center are notable landmarks, and travelers looking to shop may want to visit City Creek Center. Check out an event or a game at Delta Center, and consider making time for Hogle Zoo, a top attraction not to be missed. Enjoy the area's slopes with cross-country skiing and downhill skiing, and don't miss out on the snowshoeing and sledding. Guests love the hotel's central location. Visit our Salt Lake City travel guide
Map
230 W 500 S, Salt Lake City, UT, 84101

What's nearby

  • A circular architectural structure with a central skylight and intersecting beams.
    Salt Palace Convention Center
    10 min walk - 0.6 miles
  • City Creek Center
    City Creek Center
    16 min walk - 0.9 miles
  • Temple Square
    Temple Square
    18 min walk - 1.0 mile
  • Conference Center
    Conference Center
    4 min drive - 1.2 miles
  • Delta Center
    15 min walk - 0.8 miles

Getting around

  • Courthouse Station
    8 min walk
  • Salt Lake Central Station
    16 min walk
  • Salt Lake City International Airport (SLC)
    11 min drive

Restaurants

  • Maverik #438
    7 min walk
  • McDonald's
    1 min walk
  • Starbucks
    4 min walk
  • Sheraton Salt Lake City Concierge Lounge
    2 min walk
  • Gracie's
    8 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle on request
  • Ski shuttle nearby
  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Ski passes
  • Ski storage
  • Steam room
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Tour and ticket assistance

Business services

  • 2,508 square feet of conference space
  • 24-hour business center
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Doorbell and phone notification
  • Elevator
  • Handrails in stairways
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 4 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 116.32 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 55 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per day

Property payment types

Important information

Optional extras

  • Pet fee: USD 116.32 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to midnight
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property
Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision

Frequently asked questions

Does Crystal Inn Hotel & Suites Salt Lake City have a pool?

Yes, this property has an indoor pool. Pool access is from 6:00 AM–midnight.

Is Crystal Inn Hotel & Suites Salt Lake City pet-friendly?

Yes, this hotel allows dogs (limit 2 total) with a maximum weight of up to 55 lbs per pet. There's a fee of USD 116.32 per accommodation, per stay. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at Crystal Inn Hotel & Suites Salt Lake City?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Crystal Inn Hotel & Suites Salt Lake City?

Check-out is at noon.

Does Crystal Inn Hotel & Suites Salt Lake City provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs on request.

Where is Crystal Inn Hotel & Suites Salt Lake City located?

Located in Downtown Salt Lake City, this hotel is within a 15-minute walk of Salt Palace Convention Center and Delta Center. Temple Square and City Creek Center are also within 1 mi (2 km). Courthouse Station is 8 minutes by foot and Gallivan Plaza Station is 12 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Crystal Inn Hotel & Suites Salt Lake City Reviews

9.2

Wonderful

9.2

Cleanliness

9.2

Amenities

9.6

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 2669 out of 3719 reviews
Rating 8 - Good. 729 out of 3719 reviews
Rating 6 - Okay. 221 out of 3719 reviews
Rating 4 - Poor. 60 out of 3719 reviews
Rating 2 - Terrible. 40 out of 3719 reviews

Reviews

Verified

10/10 Excellent

Gina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, comfortable bed, good breakfast!
Stayed 1 night in May 2026
Verified

10/10 Excellent

Lawrence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good clean environment, great pool spa, great breakfast
Stayed 1 night in Jun 2026
Verified

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities
Great breakfast and convenient location.
Stayed 1 night in May 2026
Verified

10/10 Excellent

Grace

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms and good location. Friendly staff as well!
Stayed 1 night in Jun 2026
Verified

10/10 Excellent

D GARTH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in/out was quick and easy, staff was very friendly and helpful. Room was nice, clean, beds were comfortable.
Stayed 1 night in Jun 2026
Verified

10/10 Excellent

Barry Todd

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff here were very helpful and clearly interested in making sure guests had a good experience.
Stayed 6 nights in Jun 2026
Verified

10/10 Excellent

chao

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent value for money, great service attitude, and a spacious, bright, and quiet environment—I will definitely stay here again.
Stayed 1 night in May 2026
Verified

10/10 Excellent

Liz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a restful night's sleep in a clean hotel! Staff was friendly!
Stayed 1 night in Jun 2026
Verified

2/10 Terrible

Vickie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were clean, bed was comfortable, continental hot breakfast was decent. We would stay again..
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Tara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really love the free parking, free breakfast, and free shuttle rides to and from the airport! Very helpful staff and clean property as well! I will definitely stay here again!
Stayed 3 nights in Jun 2026
Verified

10/10 Excellent

Qiongqiong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast, and convenient building access.
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Ashly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From check-in to check-out the staff was very friendly and helpful. The room, pool, and breakfast area were all very clean. My kids loved the pool area! We had a great experience!
Stayed 4 nights in Jun 2026
Verified

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hot tub and pool were so great. They close at midnight which was awesome
Stayed 1 night in Jun 2026
Verified

10/10 Excellent

Hirofumi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very helpful and nice
Stayed 1 night in Jun 2026
Verified

10/10 Excellent

Shirley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room as clean and welcoming as. The breakfast was great. Enjoyed our stay.
Stayed 1 night in May 2026
Verified

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They were super friendly and accommodating even during the middle of the night. Very pleasant stay; highly recommend
Stayed 1 night in May 2026
Verified

8/10 Good

Marion

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Conveniently located. Very friendly staff.
Stayed 3 nights in Jun 2026
Verified

10/10 Excellent

Grant

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful experience and kind staff!
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Kristen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, easy to walk downtown from there. Breakfast was pretty decent and plenty of parking. I’d absolutely stay there again. Only down side was if neighboring rooms leave their bathroom fan on overnight, you definitely hear it.
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities
We were traveling with our puppy and enjoyed having a room on the first floor beside an outside door.
Stayed 1 night in Jun 2026
Verified

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful and incredibly friendly staff
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Cowboys Rest

Liked: Cleanliness, staff & service, property conditions & facilities
Great breakfast and friendly staff
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is pretty basic but the staff made it feel like a 5 star experience. They upgraded our room which was good sized, clean, quiet and the shower was very good. For a one night stay after turning in a rental car (across the street) and leaving for the airport the next morning, it was perfect.
Stayed 1 night in Jun 2026
Verified

10/10 Excellent

Donna Sue

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is conveniently centrally located, the staff was super helpful and friendly. The bed was sooo comfortable. Outstanding water pressure - best shower I've had since I left home a couple weeks ago. They also have the best breakfast of any of the free ones I've had on this trip. This will be my go-to hotel for future trips to Salt Lake City.
Stayed 3 nights in Jun 2026
Verified

10/10 Excellent

Ezequiel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have been to Salt Lake City three times, and this is the hotel I recommend. It offers a good price, is close to downtown, and includes breakfast. It isn't the most luxurious place, but it is very good.
Stayed 2 nights in May 2026