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Crystal Inn Hotel & Suites Salt Lake City

3.0 star property
Downtown Salt Lake City's Crystal Inn Hotel & Suites offers a perfect recovery zone with its sauna, steam room and outdoor pool with sun loungers

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Photo gallery for Crystal Inn Hotel & Suites Salt Lake City

Front of property - Crystal Inn Hotel & Suites Salt Lake City (Salt Lake City)
Reception - Crystal Inn Hotel & Suites Salt Lake City (Salt Lake City)
Indoor pool, open 6:00 AM to midnight, sun loungers - Crystal Inn Hotel & Suites Salt Lake City (Salt Lake City)
Standard King, Jetted Tub, Non Smoking | Premium bedding, in-room safe, desk, laptop workspace - Crystal Inn Hotel & Suites Salt Lake City (Salt Lake City)
Jetted tub - Crystal Inn Hotel & Suites Salt Lake City (Salt Lake City)
Travelers love this hotel near Salt Palace Convention Center. Enjoy a raved-about continental breakfast, bike rentals for exploring the University of Utah, and convenient amenities like a grocery store. Its central location is perfect for city adventures.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Executive Suite, 1 King Bed, Jetted Tub, Non Smoking

Jetted tub

Executive Suite, 1 King Bed, Jetted Tub, Non Smoking

9.4 out of 10
Exceptional
(13 reviews)
  • 49 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Non Smoking

A hotel room with a wooden headboard, white bedding, two bedside lamps, and a framed floral artwork on the wall.

Studio, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(75 reviews)
  • 36 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for King Bar, Non Smoking

King Bar, Non Smoking | Premium bedding, in-room safe, desk, laptop workspace

King Bar, Non Smoking

8.6 out of 10
Excellent
(34 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard King, Jetted Tub, Non Smoking

Standard King, Jetted Tub, Non Smoking | Premium bedding, in-room safe, desk, laptop workspace

Standard King, Jetted Tub, Non Smoking

9.0 out of 10
Wonderful
(34 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard King with Sofa bed, Non Smoking

Standard King with Sofa bed, Non Smoking | Premium bedding, in-room safe, desk, laptop workspace

Standard King with Sofa bed, Non Smoking

9.0 out of 10
Wonderful
(17 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Suite, 1 King Bed, Non Smoking

Executive Suite, 1 King Bed, Non Smoking | Premium bedding, in-room safe, desk, laptop workspace

Executive Suite, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(4 reviews)
  • 49 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Family Double Queen, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Family Double Queen, Non Smoking

8.2 out of 10
Very good
(12 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Large Twin Sofa Bed

View all photos for Standard King, Non Smoking

Standard King, Non Smoking | Premium bedding, in-room safe, desk, laptop workspace

Standard King, Non Smoking

9.0 out of 10
Wonderful
(75 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Queen, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Standard Double Queen, Non Smoking

9.0 out of 10
Wonderful
(177 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

About the neighborhood

Near a metro station, Crystal Inn Hotel & Suites Salt Lake City is in Downtown Salt Lake City, a walkable area in Salt Lake City with great airport proximity. Temple Square and Conference Center are notable landmarks, and travelers looking to shop may want to visit City Creek Center. Check out an event or a game at Delta Center, and consider making time for Hogle Zoo, a top attraction not to be missed. Enjoy the area's slopes with cross-country skiing and downhill skiing, and don't miss out on the snowshoeing and sledding. Guests love the hotel's central location. Visit our Salt Lake City travel guide
Map
230 W 500 S, Salt Lake City, UT, 84101

What's nearby

  • Salt Palace Convention Center
    Salt Palace Convention Center
    10 min walk - 0.6 miles
  • Temple Square
    Temple Square
    16 min walk - 0.9 miles
  • City Creek Center
    City Creek Center
    16 min walk - 0.9 miles
  • Conference Center
    Conference Center
    19 min walk - 1.1 miles
  • Delta Center
    15 min walk - 0.8 miles

Getting around

  • Courthouse Station
    8 min walk
  • Salt Lake Central Station
    16 min walk
  • Salt Lake City International Airport (SLC)
    11 min drive

Restaurants

  • Maverik #438
    7 min walk
  • McDonald's
    1 min walk
  • Starbucks
    4 min walk
  • Sheraton Salt Lake City Concierge Lounge
    2 min walk
  • Gracie's
    8 min walk

About this property

Crystal Inn Hotel & Suites Salt Lake City

Hotel near Salt Palace Convention Center
Located close to Delta Center and City Creek Center, Crystal Inn Hotel & Suites Salt Lake City provides free continental breakfast, a free roundtrip airport shuttle, and a grocery/convenience store. For some rest and relaxation, visit the sauna or the steam room. Stay connected with free in-room WiFi, and guests can find other amenities such as a terrace and dry cleaning/laundry services.
Other perks at this hotel include:
  • An indoor pool along with sun loungers
  • Free self parking
  • RV/bus/truck parking, access to a nearby health club, and a 24-hour front desk
  • Concierge services, ATM/banking services, and a TV in the lobby
  • Guest reviews speak highly of the breakfast, pool, and central location
Room features
All 175 rooms include comforts such as premium bedding and laptop-friendly workspaces, in addition to perks like free WiFi and air conditioning. Guest reviews highly rate the clean, comfortable rooms at the property.
Other amenities include:
  • Bathrooms with eco-friendly toiletries and shower/tub combinations
  • 32-inch HDTVs with premium channels
  • Recycling, refrigerators, and microwaves

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle
  • Ski shuttle nearby
  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Ski passes
  • Ski storage
  • Steam room
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Tour and ticket assistance

Business services

  • 2,508 square feet of conference space
  • 24-hour business center
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Doorbell and phone notification
  • Elevator
  • Handrails in stairways
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 4 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 116.32 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 55 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per day

Property payment types

Important information

Optional extras

  • Pet fee: USD 116.32 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to midnight
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property
Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

Crystal Inn Hotel Down Town
Crystal Inn Hotel Salt Lake City Down Town
Crystal Salt Lake City Down Town
Crystal Inn Hotel Salt Lake City Downtown
Crystal Inn Hotel & Suites Salt Lake City - Downtown Utah
Crystal Inn Hotel And Suites Salt Lake City - Downtown
Crystal Hotel Salt Lake City
Crystal Inn Hotel
Crystal Salt Lake City Downtown
Crystal Inn Hotel Suites Salt Lake City Down Town

Frequently asked questions

Does Crystal Inn Hotel & Suites Salt Lake City have a pool?

Yes, this property has an indoor pool. Pool access is from 6:00 AM–midnight.

Is Crystal Inn Hotel & Suites Salt Lake City pet-friendly?

Yes, this hotel allows dogs (limit 2 total) with a maximum weight of up to 55 lbs per pet. There's a fee of USD 116.32 per accommodation, per stay. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at Crystal Inn Hotel & Suites Salt Lake City?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Crystal Inn Hotel & Suites Salt Lake City?

Check-out is at noon.

Does Crystal Inn Hotel & Suites Salt Lake City provide a shuttle to the airport?

Yes, there's a free airport shuttle.

Where is Crystal Inn Hotel & Suites Salt Lake City located?

Located in Downtown Salt Lake City, this hotel is within a 15-minute walk of Salt Palace Convention Center and Delta Center. Temple Square and City Creek Center are also within 1 mi (2 km). Courthouse Station is 8 minutes by foot and Gallivan Plaza Station is 12 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Crystal Inn Hotel & Suites Salt Lake City Reviews

9.2

Wonderful

9.2

Cleanliness

9.2

Amenities

9.6

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 2610 out of 3655 reviews
Rating 8 - Good. 721 out of 3655 reviews
Rating 6 - Okay. 223 out of 3655 reviews
Rating 4 - Poor. 61 out of 3655 reviews
Rating 2 - Terrible. 40 out of 3655 reviews

Reviews

Verified

10/10 Excellent

Cowboys Rest

Liked: Cleanliness, staff & service, property conditions & facilities
Great breakfast and friendly staff
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Wenge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, friendly staff, convenient breakfast.
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Rae

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay with a family. Friendly staff, nice pool, hot tub, and sauna, full continental breakfast.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

bradley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel with good service and good breakfast
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Chad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place to stay very clean nice. The staff is great and close to all the wonderful places in Salt Lake City.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kind staff, flexible with early check in.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Esteban

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, accessible staff, great breakfast variety, accessible to highway and temple aqaure
Stayed 5 nights in Apr 2026
Verified

8/10 Good

Louise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was awesome; the breakfast was small, but good. Great location.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, good customer service, excellant breakfast
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our second time staying at a Crystal Inn and we have been very impressed with the cleanliness of the rooms and helpfulness of the staff. A great place to stay in the Salt Lake area.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the staff, breakfast, cleanliness and the hot tub being open until midnight! Yay!
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful with info of the city and the shuttle service to the airport was very good 👍
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, clean room and good breakfast. It was nice and quiet. I stayed two nights and slept well.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean and the staff was so friendly. The hotel offered a wonderful breakfast in the morning with a variety of options. The hotel also provided a shuttle to and from the aiport which I found very helpful.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean room, close to delta center, safe area, ample parking
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was very good. The staff was super accommodating and friendly.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, very friendly and knowledgeable staff. Excellent breakfast and easy check in and check out. Highly recommend, A++
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great little place to stay. Clean, kind and professional staff, nice pool area, and close to a good variety of restaurants and entertainment.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and kind front desk. Great breakfast ans close to locations
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Troy

Nice clean room. Awesome breakfast. Easy check-in
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Xijing

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good service
Stayed 3 nights in Apr 2026
Verified

8/10 Good

Katie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was excellent as usual, and the property was clean. We appreciate that they mix up the breakfast options as we stay at Crystal Inns quite often.
Stayed 1 night in Mar 2026
Verified

6/10 Okay

Adrian

Liked: Cleanliness, property conditions & facilities
Late room availability (630pm) mediocre breakfast offerings, and noisy hallway chatter. Location was good and free parking.
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Ai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was professional and helpful. The room was clean but needed detailed cleaning in the bathroom. The hot tub, sauna and pool were great! Overall enjoyed our stay!
Stayed 4 nights in Mar 2026