Ratings based on 976 Verified Reviews
3.7 Room cleanliness
3.9 Service & staff
4.0 Room comfort
3.6 Hotel condition
AARP Travel Center Verified Reviews
by A verified traveler
Posted Apr 17, 2024 on Expedia
by A verified traveler
Posted Apr 14, 2024 on Expedia
The only complaint I could say is that I booked 2 queen beds and the beds we got were certainly not queens they were more like a full. Other than that everything else was great
Comment from Hotel Management
Apr 17, 2024 by General Manager, Hotel Management
Thank you for your review. We truly appreciate that.Hotel Management
by A verified traveler
Posted Apr 14, 2024 on Expedia
Comment from Hotel Management
Apr 17, 2024 by General Manager, Hotel Management
Thank you for your review. We truly appreciate that.Hotel Management
by A verified traveler
Posted Apr 13, 2024 on Expedia
Once in our room the tv was unplugged and not working, called the front desk and they came and looked at it, they upgraded us to another room, which was awesome, but the tv in that room only had one channel and the remote wouldnt work. Room was clean but very outdated with lots of ware and tear. The toilet wasnt working properly and we couldnt get anyone to come fix it, pool was freezeing and dirty, with dead bugs in the water. We had a problem with the room key working and there is a parking lot light that shines so bright through the window at night and the curtains aren't able to shut to block it. Breakfast was good but overall would not stay here again.
Comment from Hotel Management
Apr 13, 2024 by General Manager, Hotel Management
Thank you for your review. We truly appreciate it.Hotel Management
by A verified traveler
Posted Apr 11, 2024 on Expedia
Exterior landscape could have been cleaner. Last year's leaves were still there.
Comment from Hotel Management
Apr 11, 2024 by General Manager, Hotel Management
Thank you for your review. We truly appreciate it.Hotel Management
by A verified traveler
Posted Apr 8, 2024 on Expedia
The daytime staff was excellent! The food was good at breakfast. The evening time lady that was there one night, was super rude. Rolled her eyes a lot at customers, and wasn’t customer service friendly at all, she would be the only reason I don’t return. Everyone else went above and beyond to make our stay good. The rooms were clean and the hotel was quiet.
Comment from Hotel Management
Apr 9, 2024 by General Manager, Hotel Management
Thank you for your review. We truly appreciate it.Hotel Management
by A verified traveler
Posted Apr 6, 2024 on Expedia
Unclean rooms
Comment from Hotel Management
Apr 9, 2024 by General Manager, Hotel Management
Thank you for your review. We truly appreciate it.Hotel Management
by A verified traveler
Posted Apr 2, 2024 on Expedia
The rooms were comfortable and clean. The pool was cold though.
Comment from Hotel Management
Apr 3, 2024 by lv, Hotel Management
Thank you very much for you kind review. We truly appreciate it. We hope to host you again soon.Hotel Management
by A verified traveler
Posted Mar 28, 2024 on Expedia
We really liked the staff however our room was very outdated, the sprinkler system in case of a fire was covered on dust, and the room smelled musty. The pool area had one of the roof panels either gone or open throughout our stay and it was very cold. Again the staff was very friendly with us even after dealing qith two very upset customers before us.
Comment from Hotel Management
Apr 1, 2024 by lv, Hotel Management
Thank you for your review. We really appreciate it.Hotel Management!
by A verified traveler
Posted Mar 26, 2024 on Expedia
Hot tub water was brown and disgusting. Pool was not much better. We asked for a room with two double beds, got a room with two single beds. Place was dirty . Never again
Comment from Hotel Management
Apr 1, 2024 by lv, Hotel Management
Thank you for your review. We really appreciate it.Hotel Management!