Does Hotel PortAventura have a pool?

Yes, this property has a seasonal outdoor pool and a children's pool.

Is Hotel PortAventura pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel PortAventura?

Self parking is free at this property.

What time is check-in at Hotel PortAventura?

Check-in start time: 3 PM; Check-in end time: anytime.

What time is check-out at Hotel PortAventura?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Hotel PortAventura located?

This family-friendly Salou hotel is located near the beach, within 1 mi (2 km) of Tourist Office of Salou, Bosc Aventura Salou, and Llevant Beach. PortAventura World is 2.3 mi (3.6 km) away. Salou Port Aventura Station is 20 minutes by foot.

10/10 Excellent

Elliot

Sep 13, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great quality room, air conditioning effective but quite so easy to sleep with. Multiple pools where there was always space and great selection of food

Stayed 4 nights in Sep 2025

8/10 Good

nicole

Aug 29, 2025

Liked: Cleanliness, staff & service, amenities

Location is great. Staff was friendly the 1 hour of early access was great for the kids. There are not a lot of dining options later in the evening at the property, and only one restaurant in the park that accommodates later dining. Also the gym is in bad shape, a lot of the weight machines are broken and the floor had water damage bucking the floor. The sauna and steam work do not work at all and are not completed yet. The rooms were comfortable and clean and location was our main reason for the stay :)

Stayed 2 nights in Aug 2025

10/10 Excellent

Maria

Jun 5, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in May 2025

2/10 Terrible

Ryme

Aug 24, 2025

Liked: Staff & service

Disliked: Cleanliness, amenities, property conditions & facilities

The hotel is in serious need of renovation. It is dirty and there is a bad smell in the rooms and corridors. The ac did not work in our room and there were ants everywhere. In addition, there was a strong smell. We were given another room in which the ac worked but there was a strong smell of cigarette. Not a 4 star hotel. The staff at the reception was really nice and helpful and changed our room quickly.

Stayed 2 nights in Aug 2025

6/10 Okay

Helen

Aug 15, 2023

For access to the park you its amazing

Stayed 3 nights in Aug 2023

10/10 Excellent

David

Jul 21, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Had a great time, only issue we had was park opens early for hotel guests, but only a couple of rides so all you really do is join the uncharted ride line early and wait less. Hotel was lovely for us, great rooms overlooking pool, car park big but busy, full board package, breakfast and evening buffets good, meal in park lovely, so convenient to be on the parks doorstep

Stayed 2 nights in Jul 2024

4/10 Poor

Alejandro

Jul 4, 2025

Disliked: Staff & service

Water dropping from the ceiling.

The hotel is ok, the family room for 2 adults and 2 kids was spacious, and the hotel is just next to the main entrance of the park. The pools and common areas are quite small for such a big hotel. Unfortunately, we had a problem with the room: water started dropping from the ceiling (probably related to the air conditioning), and nothing was done even calling or going to the reception several times. The maintenance personnel promised never came, and at the reception, they told us that they could not change the room until the supervisor arrived. It took several hours to get new rooms, and we had to insist a lot. In my opinion, it was very unprofessional and not client friendly.

Stayed 2 nights in Jun 2025

8/10 Good

Dean

Jul 10, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Picked the park to be near the theme park. It was so easy to nip in and out. Park tickets included in price on Day of arrival and departure. Breakfast option was choose a 40min slots and ran like clockwork. Very impressed.

Stayed 5 nights in Jul 2024

6/10 Okay

Andre

Aug 25, 2022

Disliked: Property conditions & facilities, room comfort

It could have been much better...

The parks were nice, except for visible lack of staff creating huge queues that could have been better managed with more trained staff. The hotel is very convenient, the pool and buffets are quite nice. The problem I had was with the smell in the room, probably because I was very close to the restaurant (room 2109) and its exhaustion flumes were somehow invading my A/C. The A/C temperature was also very high, couldn't get it down to a comfortable level

Stayed 2 nights in Aug 2022

8/10 Good

Peter

Aug 2, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The Jolly boys holiday to PortAventura theme park.

I requested two single beds, one for myself and one for a child. We were given One double bed. The food in the allocated restaurant was very good. The drinks and food in the park was very expensive. The best thing about our holiday was the fact that we were allocated (after enquiring) A disability pass for my child. This was the making of our holiday because it meant he did not have to queue for long periods of time in the blistering heat which he would’ve found impossible. The staff on the rides around the theme park were very professional. My child, who is disabled said his holiday was very good and he would like to do it again. I agree.

Stayed 2 nights in Jul 2024

4/10 Poor

Cheryl

Aug 18, 2024

Disliked: Cleanliness, staff & service, room comfort

Hotel Portaventura stay 7 nights

I booked a room on hotels.com and made sure i booked a double room with x 2 king beds. When at the property the woman said it wasn't guaranteed? Why is that when i specifically booked for the reason of x 2 king beds. She was giving us a king bed and pop up bed for my 14 year old. Not good enough, so i spoke with manager why gave me what i booked originally. Once in the room, the air conditioning did not work as room at 28°, got moved but room was worse as there was a sewage smell. I complained again and nothing was done about it.

Stayed 7 nights in Aug 2024

8/10 Good

Gemma

Aug 23, 2022

Liked: Cleanliness, property conditions & facilities, room comfort

Hotel nice but not child friendly

The hotel is lovely, however, the pool is very strict to say it’s a child friendly theme park hotel. You are almost told ‘NO FUN’ it’s very relaxing though and tranquil so I understand why they have done this but I didn’t expect it from a child oriented place, such as a theme park hotel. The hotel also have a scheme where you collect points to stay in hotel but the pints card didn’t work for the full first day!! The theme park was great, but you need to buy fast pass, if not you have 3 hour waits for rides. Staff are rude, don’t expect the English/American customer service, the staff bark orders and are often rude for no reason! Also unfortunately the Spanish/French customers we dealt with seemed to have an issue with queuing! It’s very frustrating after 2.5 hours to have big groups push in front (happened very often). Fast track is expensive but it’s NEEDED.

Stayed 1 night in Aug 2022

10/10 Excellent

Marcel Michael

Jul 17, 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The hotel and grounds are beautifully laid out with gorgeous plants and landscaping, so if you didn't feel like doing anything else, lounging by either of the pools was a treat. The rooms were generously sized and came with a small fridge and very comfortable beds. The only thing that my wife and I felt could be an improvement would be a kettle or coffee/tea-making facility. Our breakfast wasn't until 10 am (you have to set a time slot) so waiting until then for a cuppa was sometimes frustrating. But that's a REALLY minor niggle! Our 16 year old son and his friends all made the most of the extensive 1/2 board buffets which included paella, sushi, steaks, fresh salmon and plenty of other amazing food to keep everyone well fed. Access to the park is straight past the Buffet Del Port restaurant, and you use your room key for entry – so don't forget or lose it. The park is open until 11 pm, with rides closing at 10.30 pm to allow for the evening parade and fireworks. The queues at night are much shorter and the park is beautifully illuminated, so you get more of an atmospheric experience. The walk into Salou takes 20 mins. If you go to the beach, turn right and head away from the crowds. Alternatively, turn left and find the coastal walkway. Keep a look for the big colourful Salou letters! Overall, this is a great family-friendly hotel and my wife and I would definitely return.

Stayed 7 nights in Jul 2023

8/10 Good

Charlotte

Oct 28, 2025

Liked: Cleanliness, amenities

The bath has no plugs, confirmed at reception no plug in any room so you cannot take a bath. Rooms are a little tired as are corridors but bed was comfortable enough. Proximity to the theme park entrance is good. Breakfast was good.

Stayed 1 night in Oct 2025

6/10 Okay

Sarah

Oct 26, 2025

Liked: Cleanliness, staff & service

Having stayed in many Theme Park hotels, I think PA is quite poor in comparison. The rooms are functional and boring and they are very mean with the number of towels you are given! Breakfast was annoying - I do not want to book a slot in advance and know I only have 40 minutes to eat. Comfy beds though and great access to the park.

Stayed 2 nights in Oct 2025

8/10 Good

May

Oct 14, 2025

Liked: Property conditions & facilities

Disliked: Staff & service

It is a very nice hotel with beautiful Mediterranean architecture. In a great location with direct access to the parks and shops. However, other than the room don’t expect any additional services! No room service, no water bottles, no coffee\tea maker, no help with your luggage, no pool towels… you’ll need to do everything yourself and pay for it!

Stayed 5 nights in Aug 2025

8/10 Good

Majo

Sep 14, 2025

Liked: Staff & service, amenities

Habia humedad en la habitacion

Stayed 1 night in Sep 2025

2/10 Terrible

Murylo

Aug 26, 2025

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

I would say, if you are going as a family STAY AWAY They dont have not even a kettle in the room , if you have to warm some milk for a bottle, well good luck. Be aware, they charge for everything! they create issues to sell the solution. No water? well there is a machine that sell bottles for 4 euro (300ml) Simply the ONLY place i have been that you cannot wear sunglasses on the pool, unless ofc you buy the over expensive glasses cord for 15 Euro. Full board is outright scam, you don't have any restaurant open during the afternoon for lunch. only dinner and breakfast. For 2 adults and 1 toddler, they chaged 70Euro, for poor generic food. The buffet it self i felt i was on a supermarket when covid pandemic hit. everyone just stacking up food. Pool sits, if you want to get any sits, well wake up 7am and put a towel on any sits as seem its not controlled and everyone just go there and put a towel. Your room, has a 50euro fridge that bearly cools water. so good luck buying food. Not gonna even get to the park, you guys check trust pilot instead expedia reviews.

Stayed 7 nights in Aug 2025

6/10 Okay

Darren Nigel

Aug 16, 2025

Liked: Staff & service, amenities

Was nice, building was a bit tired. Water is expensive. Staff were great though

Stayed 7 nights in Aug 2025

8/10 Good

Edwige

Aug 15, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Pas explication sur le programme de fidélité lors des achats dans le parc et restaurant Les piscines sont très froide et il n’y a pas d’animation dans hôtel sauf un spectacle pour enfant Il faudrait avoir des spectacles ou même juste de la musique le soir

Stayed 9 nights in Jul 2025

4/10 Poor

Luis Angel

Aug 14, 2025

Disliked: Cleanliness, staff & service, amenities

Nos acompañó en la habitación un olor pésimo a cañería (hab. 3041). Había solicitado una habitación de de cama king más 2 individuales. Nos dieron sólo una king y una individual y aunque reclamé, no me la dieron porque decían que no me correspondía... Les informé que soy expedia gold y no saben de qué se trata, no nos dieron upgrade ni descuento ni nada. Nada recomendable.

Stayed 1 night in Aug 2025

10/10 Excellent

Heidi

Aug 5, 2025

Liked: Amenities

Top

Stayed 6 nights in Jul 2025

10/10 Excellent

Alcides

Aug 1, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Stayed 2 nights in Jul 2025

6/10 Okay

Raphael

Jul 26, 2025

Disliked: Cleanliness, property conditions & facilities

Schimmel im Zimmer

Schimmel an der Decke und tropfendes Wasser aus dem Feuermelder. Das Zimmer war sehr schlecht gereinigt. Leider nicht mehr so empfehlenswert wie früher....

Stayed 2 nights in Jul 2025

10/10 Excellent

Verified traveler

Jul 24, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel muy bien pero la oferta falta pases Express

El hotel es perfecto, aunque es muy grande y nos costó llegar a la habitación y salir del hotel. El staff perfecto; super amables y atentos. La habitación cómodo y espaciosa, pero faltaba un punto de limpieza en el baño. Las entradas incluidas para los parques de Portaventura y Ferrari Land bien, pero es imposible sobrevivir el parque sin los pases Express en esta fechas por las colas en cada atracción. Y estas pases Express son muy caros, por no decir que son un timo. Si quieres ir bien, preparate gastar mínimo 54€ por persona y día en pases Express si quieres subir las atracciones principales. La comida en el parque tb es caro, pero es más caro aún coger las opciones de media pensión o pensión completa, si no comes mucho. Para los que quieren ponerse hasta las cejas el cena bufet cumple, para nosotros no.

Stayed 2 nights in Jul 2025

Hotel PortAventura

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Standard Room, 4 adults (Port Aventura tickets & 1 Ferrari Land ticket)

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Standard Room, 3 adults & 1 children (Port Aventura tickets & 1 Ferrari Land ticket)

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Standard Room, 1 adult (Port Aventura tickets & 1 Ferrari Land ticket)

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Standard Room, 2 adults (Port Aventura tickets & 1 Ferrari Land ticket)

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Hotel PortAventura Reviews

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