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The Hotel Salem

3.0 star property
Travelers start their day with a complimentary breakfast buffet before enjoying the indoor pool or maintaining their workout routine in the on-site gym

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Photo gallery for The Hotel Salem

Front of property - The Hotel Salem (Salem)
Free daily buffet breakfast - The Hotel Salem (Salem)
1 King Bed (Dog Friendly) | Desk, blackout drapes, iron/ironing board, free WiFi - The Hotel Salem (Salem)
Indoor pool - The Hotel Salem (Salem)
Standard Room, 1 King Bed | Desk, blackout drapes, iron/ironing board, free WiFi - The Hotel Salem (Salem)
Located near Willamette University, The Hotel Salem offers a convenient base for exploration. Enjoy a free breakfast buffet, indoor pool, and fitness center. Free self-parking and 24-hour front desk service ensure effortless coming and going.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Room, 1 King Bed

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(161 reviews)
  • 23 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(83 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for 1 King Bed (Dog Friendly)

1 King Bed (Dog Friendly) | Desk, blackout drapes, iron/ironing board, free WiFi

1 King Bed (Dog Friendly)

9.2 out of 10
Wonderful
(30 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for 2 Queen Beds (Dog Friendly)

2 Queen Beds (Dog Friendly) | Desk, blackout drapes, iron/ironing board, free WiFi

2 Queen Beds (Dog Friendly)

8.8 out of 10
Excellent
(8 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

Located in Morningside, a neighborhood in Salem, The Hotel Salem is in a rural area and near a train station. The area's natural beauty can be seen at Salem Riverfront Park and popular attractions include Salem Riverfront Carousel and Oregon State Fairgrounds Pavilion. Willamette University and Oregon State Capitol are two other places to visit that come recommended. Practice your golf swing on a nearby course, or enjoy other activities in the great outdoors, such as hiking/biking trails in the area. Visit our Salem travel guide
Map
4370 Commercial St Se, Salem, OR, 97302

What's nearby

  • Bush's Pasture Park
    Bush's Pasture Park
    5 min drive - 3.0 miles
  • Oregon State Capitol
    Oregon State Capitol
    7 min drive - 4.0 miles
  • Creekside Golf Club
    5 min drive - 2.3 miles
  • Willamette University
    6 min drive - 3.4 miles
  • Elsinore Theater
    8 min drive - 4.0 miles

Getting around

  • Salem Station
    9 min drive
  • Salem, OR (SLE-McNary Field)
    7 min drive

Restaurants

  • McDonald's
    18 min walk
  • McDonald's
    12 min walk
  • Royal Thai Kitchen
    11 min walk
  • Chipotle Mexican Grill
    14 min walk
  • Tsunami Taproom
    2 min walk

About this property

The Hotel Salem

Hotel near Salem Hospital
Located close to Willamette University, The Hotel Salem provides a free breakfast buffet, laundry facilities, and a gym. Stay connected with free in-room WiFi.
Other perks at this hotel include:
  • An indoor pool
  • Free self parking
  • A 24-hour front desk, smoke-free premises, and an elevator
  • A vending machine
  • Guest reviews speak highly of the breakfast and helpful staff
Room features
All 84 rooms feature comforts such as air conditioning, as well as amenities like free WiFi. Guest reviews highly rate the clean rooms at the property.
Other amenities include:
  • Bathrooms with shower/tub combinations and free toiletries
  • 25-inch TVs with premium channels
  • Mini fridges, microwaves, and coffee/tea makers

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar in shower
  • Handrails in stairways
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 4 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 25-inch TV with premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per stay

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 50 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 30 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 14 years old are not allowed in the swimming pool or hot tub without adult supervision

Property is also known as

Phoenix Inn Suites Hotel Salem South
Phoenix Inn Suites South Salem
Phoenix Hotel South Salem
Phoenix Inn Suites South Salem Hotel Salem
Phoenix Inn Suites South Salem Oregon
Phoenix Suites South Salem
The Hotel Salem Hotel
The Hotel Salem Salem
The Hotel Salem Hotel Salem
Phoenix Inn Suites South Salem

Frequently asked questions

Does The Hotel Salem have a pool?

Yes, this property has an indoor pool. Pool access is from 8:00 AM–9:00 PM.

Is The Hotel Salem pet-friendly?

Yes, The Hotel Salem allows dogs (limit 2 total). There's a fee of USD 30 per accommodation, per night. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at The Hotel Salem?

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM. Late check-in is available during limited hours.

What time is check-out at The Hotel Salem?

Check-out is at 11:00 AM.

Where is The Hotel Salem located?

Located in Morningside, this hotel is 3 mi (4.8 km) from Salem Hospital and within 6 mi (10 km) of Willamette University and Salem Riverfront Park. Oregon State Capitol and Elsinore Theater are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

The Hotel Salem Reviews

9.0

Wonderful

9.4

Cleanliness

8.8

Amenities

9.6

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 797 out of 1199 reviews
Rating 8 - Good. 268 out of 1199 reviews
Rating 6 - Okay. 87 out of 1199 reviews
Rating 4 - Poor. 29 out of 1199 reviews
Rating 2 - Terrible. 18 out of 1199 reviews

Reviews

Verified

10/10 Excellent

Jolene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable bed, helpful staff.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stay every time we’re passing through while visiting family. Quaint and quiet.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Carl

Stay was very comfortable and quiet
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Peter

Liked: Cleanliness, amenities, property conditions & facilities
Room is very clean, staff very nice, breakfast is good, and location is excellent.
Stayed 1 night in Jan 2026
Verified

6/10 Okay

John

Liked: Cleanliness
Room was spacious and clean. Hotel feels dated.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Lance

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was nice and clean. Everything in it
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Shelley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, safe, kind and friendly staff, etc etc etc. Stay here often, as a traveling nurse on contract nearby. No complaints. Always VERY helpful. Seriously, no concerns.
Stayed 1 night in Apr 2026
Verified

8/10 Good

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was good. Breakfast was, meh. $50.00 deposit upon check-in was not expected and confusing. Staff was very accommodating. Parking was great. Facility is clean.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Natalie

Liked: Cleanliness, property conditions & facilities
Clean rooms, friendly staff and good breakfast! Would definitely stay there again!
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Kristina

Liked: Cleanliness, staff & service, amenities
Friendly staff and enjoyed the pool!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Cynthia

Liked: Cleanliness, property conditions & facilities
Staff was great, room was clean, breakfast was usual but good.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Jon P

Liked: Cleanliness, staff & service, amenities
The staff were friendly and efficient, the rooms spotless and the complimentary breakfast very nice! This is a gem of a place to stay, with reasonable rates and prime location. We'll definitely stay here again!
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Dave

Liked: Cleanliness, amenities, property conditions & facilities
The room was great and the staff was outstanding
Stayed 5 nights in Jan 2026
Verified

8/10 Good

Allen C

Liked: Cleanliness, staff & service, amenities
Spacious rooms, great facilities, and very good service.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Alicia

Liked: Cleanliness, amenities, property conditions & facilities
Very clean, big room, friendly cheerful staff. Would stay again. Perfect location for visiting family in Salem and Dallas.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Sharon

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, courteous staff, central to our needs
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was clean and staff was nice. Breakfast had a good variety and was good. The room was bigger than expected and the bed was comfortable. The shower water pressure was really, really good. Area was safe and like the walk ability to restaurants and groceries. Enjoyed the indoor pool, but would have like a hot tub as well.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, amenities, property conditions & facilities
The room was great , very clean and the shower was great , breakfast was awesome and a good variety , the eating area was very clean too, excellent value for the $ , staff were all friendly
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities
Very friendly staff! The room was quiet and comfortable.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Paulina

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, great staff . The breakfast was good . Easy parking and lots of places near by to eat .
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Crystal

Liked: Cleanliness, amenities, property conditions & facilities
Great staff, great free hot breakfast, super clean rooms, and a very good rate.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Jeffery

Liked: Staff & service, amenities
Breakfast was fresh and well stocked throughout the hours of operation. Friendly staff at check in and any other time we needed to talk at the front desk
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

JENNIFER

Liked: Cleanliness, staff & service, amenities
Had a quick visit at the Hotel Salem. It was clean, area was safe and staff were friendly.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Haley

Liked: Cleanliness, amenities, property conditions & facilities
Clean Room. Nice pool. Great breakfast.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Asif

Liked: Cleanliness, amenities, property conditions & facilities
It was comfortable staying.
Stayed 1 night in Dec 2025