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The Natsepa Resort & Conference Center

4.0 star property
Beach location and 2 outdoor pools

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Garden
Presidential Suite | View from room
Honeymoon Suite | In-room safe, desk, blackout drapes, iron/ironing board
Reception

Reviews

8.0 out of 10
Very good

Popular amenities

  • Gym
  • Bar
  • Pool
  • Breakfast available
  • Parking included
  • Housekeeping

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Junior Suite

View from room

Junior Suite

Highlights

Balcony
Air conditioning
TV
Washer/dryer
Pillow menu
Blackout drapes/curtains
Hair dryer
Bathrobes
  • 84 sq m
  • Ocean view
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room

In-room safe, desk, blackout drapes, iron/ironing board

Deluxe Room

Highlights

Balcony
Air conditioning
Refrigerator
TV
Washer/dryer
Pillow menu
Blackout drapes/curtains
Hair dryer
  • 42 sq m
  • Ocean view
  • Sleeps 2
  • 1 Queen Bed OR 1 Double Bed

View all photos for Deluxe Room ( Deluxe Lagoon)

Deluxe Room ( Deluxe Lagoon) | In-room safe, desk, blackout drapes, iron/ironing board

Deluxe Room ( Deluxe Lagoon)

Highlights

Balcony
Private pool
Air conditioning
Refrigerator
TV
Washer/dryer
Pillow menu
Blackout drapes/curtains
  • 42 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed OR 1 Twin Bed

View all photos for Junior Suite (Junior Suite Lagoon)

In-room safe, desk, blackout drapes, iron/ironing board

Junior Suite (Junior Suite Lagoon)

Highlights

Balcony
Private pool
Air conditioning
TV
Washer/dryer
Pillow menu
Blackout drapes/curtains
Hair dryer
  • 84 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Honeymoon Suite

Honeymoon Suite | View from room

Honeymoon Suite

Highlights

Balcony
Air conditioning
TV
Washer/dryer
Pillow menu
Blackout drapes/curtains
Hair dryer
Bathrobes
  • 84 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite

Presidential Suite | In-room safe, desk, blackout drapes, iron/ironing board

Presidential Suite

Highlights

Balcony
Separate dining area
Air conditioning
Kitchenette
TV
Washer/dryer
Pillow menu
Blackout drapes/curtains
  • 126 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

Similar properties

Reception

Manise Hotel Ambon

  • Breakfast included
  • Spa
  • Parking included
  • Free WiFi
8.8 out of 10, Excellent, 3 reviews
Manise Hotel Ambon

About the neighborhood

Map
Jl. Raya Natsepa No. 36, Salahutu, Maluku, 97582

What's nearby

  • Tulehu Harbour - 10 min drive - 6.7 miles
  • Maranatha Church of Ambon - 18 min drive - 12.6 miles
  • Masjid Raya al-Fatah - 19 min drive - 13.1 miles
  • Commonwealth War Cemetery - 19 min drive - 13.1 miles
  • Pantai Liang - 21 min drive - 14.0 miles

Getting around

  • Ambon (AMQ-Pattimura) - 26 min drive

Restaurants

  • ‪KFC - ‬9 min drive
  • ‪Cuppa Coffee - ‬7 min drive
  • ‪Maxx Coffee - ‬7 min drive
  • ‪Mister Baso Ambon - ‬6 min drive
  • ‪Rice Bowl - ‬7 min drive

About this property

The Natsepa Resort & Conference Center

Upscale resort near Maranatha Cathedral
You can look forward to a poolside bar, a terrace, and a garden at The Natsepa Resort & Conference Center. The on-site restaurant, Moluccas Restaurant, features international cuisine. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a bar.
You'll also enjoy the following perks during your stay:
  • 2 outdoor pools and a children's pool, with sun loungers
  • Free self parking and valet parking
  • Buffet breakfast (surcharge), bike rentals, and a roundtrip airport shuttle (surcharge)
  • Meeting rooms, wedding services, and luggage storage
Room features
All 95 rooms include comforts such as 24-hour room service and pillow menus, as well as thoughtful touches like free WiFi and air conditioning.
More conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • Balconies, electric kettles, and daily housekeeping

Languages

English, French, German, Indonesian, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: IDR 170,000 for adults and IDR 85,000 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • Moluccas Restaurant

Things to do

  • 2 outdoor pools
  • Bicycle rentals
  • Children's pool
  • Gym

Family friendly

  • 2 outdoor pools
  • Children's pool
  • In-room washer/dryer
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business center
  • Conference center
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • On the bay
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • 8 steps to reach entrance
  • Front entrance ramp
  • Magnifying mirror
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (39 inches high)
  • Wheelchairs on site

More

  • 3 floors
  • Banquet hall
  • Built in 2008
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Washer/dryer

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property is closed between May 1 and September 30.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: IDR 350000 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately IDR 170000 for adults and IDR 85000 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Ambon Natsepa
Aston Ambon
Aston Natsepa
Aston Natsepa Ambon
The Natsepa Resort & Conference Center Resort
Aston Natsepa Resort
The Natsepa Resort & Conference Center Salahutu
Natsepa Ambon
The Natsepa Resort & Conference Center Resort Salahutu
Natsepa Resort Ambon
Aston Natsepa Ambon Hotel Ambon
Aston Natsepa Ambon Resort And Conference Center
Natsepa Resort Salahutu
Natsepa Salahutu

Frequently asked questions

Does The Natsepa Resort & Conference Center have a pool?

Yes, this property has 2 outdoor pools and a children's pool.

Is The Natsepa Resort & Conference Center pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Natsepa Resort & Conference Center?

Self parking and valet parking are free at this property.

What time is check-in at The Natsepa Resort & Conference Center?

Check-in start time: 2 PM; Check-in end time: midnight.

What time is check-out at The Natsepa Resort & Conference Center?

Check-out is at noon.

Does The Natsepa Resort & Conference Center provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is The Natsepa Resort & Conference Center located?

Situated in Salahutu, this beach resort is within 12 mi (20 km) of World Peace Gong, Maranatha Cathedral, and Maranatha Church of Ambon. Francis Xavier Cathedral and Commonwealth War Cemetery are also within 12 mi (20 km).

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The Natsepa Resort & Conference Center Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 21 out of 62 reviews
Rating 8 - Good. 22 out of 62 reviews
Rating 6 - Okay. 14 out of 62 reviews
Rating 4 - Poor. 3 out of 62 reviews
Rating 2 - Terrible. 2 out of 62 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10

Fabulous staff and good food. A lovely piece to wait for a ferry, if every there was one!
Stayed 2 nights in Nov 2024

6/10

The view is magnifficent, the hotel should have a fresh painting. The menu is rather sober. Although breakfast is until 10:00am, there is not much left for you at 09:00 am Peronel is more than friendly
Stayed 8 nights in Oct 2024

8/10

Restaurant food is not great. Limited offerings for Lunch and Dinner. Breakfast was good selection. Table surfaces should be cleaned after every use. Need better cooling. Rooms are clean and large. No elevator.
Stayed 3 nights in Mar 2024

2/10

Despite incredible reviews, the property complete disappointed. Amenities were dismal. It was certainly not a luxury property! I could hear my next door neighbours partying in their room in the early hours of the morning! I would not recommend a stay at the Natsepa to anybody that might ask!
Stayed 3 nights in Nov 2023

10/10

スタッフがすべてとても感じがよく、気持ちの良い滞在となりました。ホテル設備は多少物足りない点はありますが（お湯の出が悪いなど）、この地のホテルとしては文句はいえないと思います。景色や雰囲気はすばらしいです。
Stayed 2 nights in Feb 2025

10/10

Stayed 4 nights in Dec 2024

10/10

Heerlijk verblijf gehad in Hotel Natsepa. Erg vriendelijk personeel. Enige minpunt is dat de wachttijd van besteld eten erg lang duurt. En dat wij niet gelijktijdig ons eten kregen, zodat de 1 het eten al op had wanneer voor de ander het eten kwam. Het verliep ook best wel chaotisch want andere tafels hadden het ook. Maar voor de rest erg tevreden😃
Stayed 18 nights in Nov 2024

10/10

Stayed 1 night in Oct 2024

10/10

Stayed 7 nights in Oct 2024

10/10

Hele mooie omgeving. De service is top, alle medewerkers vriendelijk. Ontbijt was super en diner ook super. Eten werd snel gebracht. De kamer werd elke dag gedaan door Valvin, hij was super vriendelijk, niets was teveel. Als je wat vroeg stond het bij wijze van spreken de volgende seconde al klaar.
Stayed 9 nights in Oct 2024

6/10

De oprijlaan naar het hotel is erg verouderd en in slechte staat. Kamers ruim en schoon. Ontbijt niet bijzonder en diner erg karig. Wij hebben voor de lunch zeker 20 minuten op het terras gezeten voordat er iemand van de bediening kwam. Ervoor gekozen om ergens anders te lunchen. Mooie locatie maar er valt nog veel op te knappen en qua bediening nog veel te verbeteren.
Stayed 2 nights in Sep 2024

10/10

Stayed 2 nights in Nov 2023

8/10

Het was een mooi en goed hotel met vriendelijk en behulpzaam personeel. Ontbijt was zeer uitgebreid. Alleen onze key-card werkte niet goed. Overdag geen probleem, maar in de avond doet de card het niet. Moest elke avond naar beneden, waar ze bij de receptie de kaart weer activeerden. Boven deed de kaart het nog niet. Weer maar beneden, komt er iemand mee met de mastercard om de deur te openen. Het zou gerepareerd worden, maar daar merkten we niks van. Elke avond twee keer op en neer omdat de kaart niet werkt is toch wel erg vervelend. Verder hadden we geen warm water om te douchen, wat op zich niet echt vervelend was met de warmte. Maar toen we eenmaal warm water hadden, was het of koud of gloeiend heet. Het was niet mogelijk om het goed in te stellen. Maar buiten dat om, was het een zeer prettig verblijf!
Stayed 11 nights in Nov 2023

4/10

Stayed 2 nights in Oct 2023

10/10

Stayed 1 night in Jun 2023

10/10

Stayed 3 nights in Apr 2023

10/10

Een pareltje aan het strand, rustig, mooi!
Stayed 2 nights in Mar 2023

10/10

Excellent séjour après long voyage depuis la France. Le personnel est très accueillant et à l écoute , le service est de qualité. L environnement est très agréable, les chambres spacieuses et confortables. Buffet petit déjeuner formidable.
Stayed 3 nights in Feb 2023

8/10

Goed met aantekening dat het s’avond saai is, en behalve zwemmen is er niets te doen. Wasservice veel te duur in vergelijking met hotels in Ambon stad! 350000 rhp t.o.v. 50.000 rhp.

8/10

Mooi resort, maar wel met achterstallig onderhoud.

6/10

Très bel emplacement et coin piscine magnifique. Les chambres commencent à être vétuste et en particulier les salles de bain.
Stayed 2 nights in Oct 2022

8/10

View from our window - stunning!
Amazing sunset!!
Stayed 8 nights in Apr 2022

6/10

The staff were great and very keen to look after you as well as they can. The room we had was large and very pleasant. The hotel as a whole is very tired with adjoining buildings in serious disrepair. This seems to be very common in Ambon. The pool area is very nice - an old bar attached now just a sitting area for staff and again deteriorating rapidly which is a shame. We didn’t have huge expectations as this is not a high tourist area and after looking around would still be my choice of place to stay. The main irritant was the constant noise with loud poor quality music in the public areas - dining room, pool area and reception. The outlook is beautiful and peace and quiet would greatly enhance the experience - music is such a personal thing and those who want to listen have their headsets and devices to do that.
Stayed 8 nights in Jan 2020

6/10

Property overall is very tired. That said the actual rooms are OK and the staff lovely. Food was OK but overcooked or not authentic. Probably trying to achieve a balance between western taste and original spice. Music choice was terrible in all common areas and insisted on playing it too loud.. got pretty tiresome as sitting down at breakfast was far nicer when the music was off or turned down low.. the setting is actually quite tranquil.. they should let the customer enjoy the peace and quiet rather than filling it with noice. The reality is there’s not much choice in Ambon area so this is the pick of hotels unless you go with the two choices in downtown Ambon.
Stayed 7 nights in Dec 2019

8/10

Stayed 17 nights in Nov 2019