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THE MARK GRAND HOTEL

3.0 star property
Hot springs hotel with 2 restaurants connected to a shopping center in Saitama

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Photo gallery for THE MARK GRAND HOTEL

Gym
Exterior
2 indoor pools
Reception
2 restaurants, breakfast, lunch, dinner served; Japanese cuisine

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Bar
  • Hot Tub
  • Gym
  • Breakfast available
  • Pool
  • Spa

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Grand Superior Twin Room, Non Smoking (High floor, Minibar, Free flow)

Grand Superior Twin Room, Non Smoking (High floor, Minibar, Free flow) | Free minibar, in-room safe, desk, laptop workspace

Grand Superior Twin Room, Non Smoking (High floor, Minibar, Free flow)

Highlights

Air conditioning
Free rollaway/extra beds
Free minibar items
LCD TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Shower/tub combination
  • 39 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Mark Twin Room, Non Smoking (High floor, Minibar, Free flow)

Mark Twin Room, Non Smoking (High floor, Minibar, Free flow) | Free minibar, in-room safe, desk, laptop workspace

Mark Twin Room, Non Smoking (High floor, Minibar, Free flow)

Highlights

Air conditioning
Free cribs/infant beds
Free minibar items
LCD TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Shower/tub combination
  • 24 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Grand King Room, Non Smoking (High floor, Minibar, Free flow)

Grand King Room, Non Smoking (High floor, Minibar, Free flow) | Free minibar, in-room safe, desk, laptop workspace

Grand King Room, Non Smoking (High floor, Minibar, Free flow)

Highlights

Air conditioning
Free cribs/infant beds
Free minibar items
LCD TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Shower/tub combination
  • 35 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Corner Suite Twin Room, Non Smoking (High floor, Minibar, Free flow)

Corner Suite Twin Room, Non Smoking (High floor, Minibar, Free flow) | Free minibar, in-room safe, desk, laptop workspace

Corner Suite Twin Room, Non Smoking (High floor, Minibar, Free flow)

Highlights

Air conditioning
Free rollaway/extra beds
Free minibar items
LCD TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Shower/tub combination
  • 39 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Grand Twin Room, Non Smoking (High floor, Minibar, Free flow)

Grand Twin Room, Non Smoking (High floor, Minibar, Free flow) | Free minibar, in-room safe, desk, laptop workspace

Grand Twin Room, Non Smoking (High floor, Minibar, Free flow)

Highlights

Air conditioning
Free cribs/infant beds
Free minibar items
LCD TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Shower/tub combination
  • 35 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Grand Hollywood Twin Room, Non Smoking (High floor, Minibar, Free flow)

Grand Hollywood Twin Room, Non Smoking (High floor, Minibar, Free flow) | Free minibar, in-room safe, desk, laptop workspace

Grand Hollywood Twin Room, Non Smoking (High floor, Minibar, Free flow)

Highlights

Air conditioning
Free rollaway/extra beds
Free minibar items
LCD TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Shower/tub combination
  • 38 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

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About the neighborhood

Map
3-2 Shintoshin Chuoku, Saitama, Saitama, 330-0081

What's nearby

  • Saitama Super Arena - 11 min walk - 0.6 miles
  • Omiya Park - 4 min drive - 2.7 miles
  • Omiya Bonsai Art Museum - 6 min drive - 3.6 miles
  • Railway Museum - 6 min drive - 3.4 miles
  • Saitama Stadium 2002 - 12 min drive - 7.3 miles

Getting around

  • Saitama-Shintoshin Station - 8 min walk
  • Haneda Airport (HND) - 89 min drive

Restaurants

  • ‪麺家紫極 - ‬8 min walk
  • ‪炭銀本店 - ‬10 min walk
  • ‪つけ麺 どでん - ‬7 min walk
  • ‪サイゼリヤ - ‬3 min walk
  • ‪日高屋与野駅東口店 - ‬10 min walk

About this property

THE MARK GRAND HOTEL

Hotel near Saitama Super Arena
Located close to Omiya Park and Railway Museum, THE MARK GRAND HOTEL provides a coffee shop/cafe, a bar, and a health club. Treat yourself to some rest and relaxation at CENTRAL WELLNESS CLUB, the onsite spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner, and Japanese cuisine. In addition to conference space and a steam room, guests can connect to free in-room WiFi, with speed of 250+ Mbps (good for 3–5 people or up to 10 devices).
Other perks include:
  • 2 indoor pools
  • Buffet breakfast (surcharge), self parking (surcharge), and a 24-hour front desk
  • Meeting rooms
Room features
All guestrooms at THE MARK GRAND HOTEL include thoughtful touches such as laptop-friendly workspaces and air conditioning, as well as amenities like free stocked minibars and free WiFi.
More conveniences in all rooms include:
  • Bathrooms with shower/tub combinations and free toiletries
  • Housekeeping, electrical adapters/chargers, and desks

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered self parking on site (JPY 1,500 per night; includes in/out privileges)
  • Covered extended parking on site (JPY 1,500 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: JPY 4,000 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Couples/private dining
  • Hosted evening meal available daily for a fee of JPY 2; reservation required

Restaurants on site

  • sereno
  • 日本料理 秋ヶ瀬

Things to do

  • 2 indoor pools
  • 3 hot tubs
  • Full-service spa
  • Health club
  • Sauna
  • Steam room

Family friendly

  • 2 indoor pools

Conveniences

  • 24-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)
  • Proposal/romance packages

Business services

  • 4,489 square feet of conference space
  • 6 meeting rooms

Full-service spa

  • Hot/mineral springs
  • Sauna
  • Spa open select days

Accessibility

  • No elevator

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch LCD TV

Food and drink

  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Iron/ironing board on request
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child per adult, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately JPY 4000 per person
  • Covered self parking fee: JPY 1500 per night (in/out privileges)
  • Covered extended parking fee: JPY 1500 per day
  • Hosted evening meal: JPY 2

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and a security system

We should mention

This property does not have elevators
Pool access available from 10:00 AM to 7:00 PM
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

THE MARK GRAND HOTEL Hotel
THE MARK GRAND HOTEL Saitama
THE MARK GRAND HOTEL Hotel Saitama

Frequently asked questions

Does THE MARK GRAND HOTEL have a pool?

Yes, this property has 2 Indoor pools. Pool access is from 10:00 AM–7:00 PM.

Is THE MARK GRAND HOTEL pet-friendly?

No, pets are not allowed at this property.

How much is parking at THE MARK GRAND HOTEL?

Self parking is available for JPY 1500 per night. Extended parking is available for JPY 1500 per day.

What time is check-in at THE MARK GRAND HOTEL?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at THE MARK GRAND HOTEL?

Check-out is at noon.

Where is THE MARK GRAND HOTEL located?

Located in Chuo Ward, this spa hotel is 0.6 mi (0.9 km) from Saitama Super Arena and within 3 mi (5 km) of Omiya Park and Railway Museum. Omiya Bonsai Art Museum and Saitama Stadium 2002 are also within 9 mi (15 km). Saitama-Shintoshin Station is 8 minutes by foot and Yonohommachi Station is 22 minutes.

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THE MARK GRAND HOTEL Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 17 out of 21 reviews
Rating 8 - Good. 3 out of 21 reviews
Rating 6 - Okay. 0 out of 21 reviews
Rating 4 - Poor. 0 out of 21 reviews
Rating 2 - Terrible. 0 out of 21 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Pascal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super comfortable hotel with large room and for a very fair price
Stayed 1 night in Oct 2024

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10/10 Best hotel I have ever stayed at. Will stay again
Stayed 8 nights in Sep 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wow. What a beautiful hotel and spacious room. Wish we could have stayed longer than just overnight. Within walking distance to a couple of train stations.
Stayed 1 night in Oct 2024

10/10 Excellent

Derrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 2 nights in Oct 2024

8/10 Good

Federico

Liked: Cleanliness, staff & service, property conditions & facilities
A very good stay at a modern and pleasant hotel. Staff are friendly and their service is good. The main issue for me was that the gym, whose management is outsourced and caters mainly to the local population, only opens at 9 am and is closed all day on Mondays. This makes it really inconvenient for business travellers that try to stay fit by working out early before the business day begins. Furthermore the gym attracts a charge of JPY 1100 that needs to be settled at entry and cannot be charged to the room
Stayed 2 nights in Oct 2024

10/10 Excellent

Yoshika

Stayed 1 night in Apr 2025

10/10 Excellent

FAN

Stayed 2 nights in Apr 2025

10/10 Excellent

AZUSA

Stayed 1 night in Mar 2025

10/10 Excellent

YUMIKO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
眺めがよく、部屋はもちろんホテル全体とてもきれいです。今回は13階でしたので湯船とシャワーが別になっていることも嬉しいポイントです。また伺いたいです。
Stayed 1 night in Feb 2025

10/10 Excellent

Yuta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
非常に綺麗でスタッフの方も丁寧に対応してくれます。落ち着いた雰囲気でゆったり過ごせるホテルでした。
Stayed 1 night in Feb 2025

8/10 Good

SEIICHIRO

Stayed 1 night in Feb 2025

10/10 Excellent

Harumi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

SUZUKI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
部屋もサービスも良かった
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Wai Man Adeline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
房間有特色，價錢抵住。
Stayed 1 night in Oct 2024

10/10 Excellent

Kotono

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Miyuki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
とても清潔で綺麗
Stayed 1 night in Oct 2024

10/10 Excellent

Daisuke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
さすがPlan do cでした！ 空間、サービス共に最高でした！ また利用させていただきます。
Stayed 1 night in Sep 2024

10/10 Excellent

SW

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Maki

Liked: Cleanliness, staff & service, property conditions & facilities
とても静かでチェックアウトが12時だったのでのんびり出来ました従業員の方がとても丁寧な接客して貰えてよかったてす。
Stayed 1 night in Aug 2024

10/10 Excellent

TAIJIRO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024