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JR East Hotel Mets Urawa

Property class: 3

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Photo gallery for JR East Hotel Mets Urawa

An elevator with a wooden panel design, a number '5' sign, and a patterned carpet. - JR East Hotel Mets Urawa (Saitama)
A reception desk with a modern design, featuring a wooden panel wall and a dark countertop. - JR East Hotel Mets Urawa (Saitama)
A hallway with a number sign '607' on the wall, indicating a room number. - JR East Hotel Mets Urawa (Saitama)
A hotel room with a large bed, a desk with a flat-screen TV, a chair, and a small table. - JR East Hotel Mets Urawa (Saitama)
A modern hotel lobby with a reception desk, a seating area, and a hallway leading to other rooms. - JR East Hotel Mets Urawa (Saitama)
Located close to GMO Arena Saitama, JR East Hotel Mets Urawa has plenty to offer. Stay connected with free in-room WiFi.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Housekeeping
  • 24/7 front desk

Embrace the magic of Mexico

AARP members, save 30% or more on select Mexican hotels. Book between November 10 and November 16, 2026. Travel by 30 December, 2027.

Room options

Available filters for rooms
Showing 16 of 16 rooms

View all photos for Single Room, Smoking (For 1 person)

A hotel room with a bed, a desk with a television, and a purple chair.

Single Room, Smoking (For 1 person)

10.0 out of 10
Exceptional
(2 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Single Room, Non Smoking (For 1 person)

A hotel room with a bed, a desk with a television, and a purple chair.

Single Room, Non Smoking (For 1 person)

8.8 out of 10
Excellent
(5 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Single Room, Smoking (For 2 people)

A hotel room with a bed, a desk with a television, and a purple chair.

Single Room, Smoking (For 2 people)

  • 16 sq m
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Single Room, Non Smoking (For 2 people)

A hotel room with a bed, a desk with a television, and a purple chair.

Single Room, Non Smoking (For 2 people)

9.0 out of 10
Wonderful
(2 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Deluxe Single Room, Smoking (For 1 person)

A hotel room with a large bed, a desk with a television, a chair, and a mirror.

Deluxe Single Room, Smoking (For 1 person)

  • 18 sq m
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Deluxe Single Room, Non Smoking (For 1 person)

A hotel room with a large bed, a desk with a television, a chair, and a mirror.

Deluxe Single Room, Non Smoking (For 1 person)

  • 18 sq m
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Deluxe Single Room, Smoking (For 2 people)

A hotel room with a large bed, a desk with a television, a chair, and a mirror.

Deluxe Single Room, Smoking (For 2 people)

  • 18 sq m
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Deluxe Single Room, Non Smoking (For 2 people)

A hotel room with a large bed, a desk with a television, a chair, and a mirror.

Deluxe Single Room, Non Smoking (For 2 people)

  • 18 sq m
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Twin Room, Smoking (For 1 person)

A hotel room with two beds, a TV, a desk, and a chair.

Twin Room, Smoking (For 1 person)

8.0 out of 10
Very good
(1 review)
  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Twin Room, Smoking (For 2 people)

A hotel room with two beds, a TV, a desk, and a chair.

Twin Room, Smoking (For 2 people)

10.0 out of 10
Exceptional
(2 reviews)
  • 20 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Twin Room, Non Smoking (For 1 person)

A hotel room with two beds, a TV, a desk, and a chair.

Twin Room, Non Smoking (For 1 person)

  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Twin Room, Non Smoking (For 2 people)

A hotel room with two beds, a TV, a desk, and a chair.

Twin Room, Non Smoking (For 2 people)

7.6 out of 10
Good
(4 reviews)
  • 20 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Double Room, Smoking (For 1 person)

A hotel room with a large bed, a desk with a flat-screen TV, a chair, and a small table.

Double Room, Smoking (For 1 person)

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, Smoking (For 2 people)

A hotel room with a large bed, a desk with a flat-screen TV, a chair, and a small table.

Double Room, Smoking (For 2 people)

  • 18 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Double Room, Non Smoking (For 1 person)

A hotel room with a large bed, a desk with a flat-screen TV, a chair, and a small table.

Double Room, Non Smoking (For 1 person)

10.0 out of 10
Exceptional
(1 review)
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, Non Smoking (For 2 people)

A hotel room with a large bed, a desk with a flat-screen TV, a chair, and a small table.

Double Room, Non Smoking (For 2 people)

8.0 out of 10
Very good
(1 review)
  • 18 sq m
  • Sleeps 3
  • 1 Double Bed

About the neighborhood

Urawa Ward, a neighborhood in Saitama, is home to JR East Hotel Mets Urawa. Sunshine City Shopping Mall and Ameyoko Shopping District are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Ueno Zoo and Shinjuku Gyoen National Garden. Looking to enjoy an event or a game? See what's going on at GMO Arena Saitama or Tokyo Dome. Visit our Saitama travel guide
Map
1-16-7 Takasago, Urawa-ku, Saitama, Saitama, 330-0063

What's nearby

  • The Museum of Modern Art, Saitama.
    The Museum of Modern Art, Saitama
    6 min drive - 1.7 miles
  • Tsuki Shrine
    8 min walk - 0.4 miles
  • Urawa Art Museum
    9 min walk - 0.5 miles
  • Besshonuma Park
    4 min drive - 1.3 miles
  • Mizu to Ikoi no Hiroba
    5 min drive - 1.3 miles

Getting around

  • Urawa Station
    1 min walk
  • Nishi-takashimadaira Station
    9 min drive

Restaurants

  • 神戸屋キッチン デリ&カフェ
    3 min walk
  • PRONTO
    1 min walk
  • BECK'S COFFEE SHOP
    2 min walk
  • ドトールコーヒーショップ 浦和駅東口店
    3 min walk
  • 丸亀製麺
    3 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Street parking available

Food and drink

  • Daily full breakfast available 6:00 AM to 11:00 AM for a fee: JPY 860 for adults and JPY 860 for children

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Shared microwave
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bed sheets provided
  • Blackout drapes

Bathroom

  • Deep soaking bathtub
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV
  • Pay movies

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Heating
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 6 years can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for full breakfast: approximately JPY 860 for adults and JPY 860 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Frequently asked questions

Is JR East Hotel Mets Urawa pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

JR East Hotel Mets Urawa doesn't offer parking.

What time is check-in at JR East Hotel Mets Urawa?

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM. After-hours check-in is not available.

What time is check-out at JR East Hotel Mets Urawa?

Check-out is at 11 AM.

Where is JR East Hotel Mets Urawa located?

Located in Urawa Ward, this hotel is within 6 mi (10 km) of AEON MALL Kawaguchi Maekawa, GMO Arena Saitama, and Keyaki Hiroba. Omiya Park and Nack5 Stadium Omiya are also within 6 mi (10 km). Urawa Station is only a 2-minute walk and Musashiurawa station is 24 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

JR East Hotel Mets Urawa Reviews

9.0

Wonderful

9.4

Cleanliness

8.6

Location

9.0

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 68 out of 121 reviews
Rating 8 - Good. 44 out of 121 reviews
Rating 6 - Okay. 6 out of 121 reviews
Rating 4 - Poor. 1 out of 121 reviews
Rating 2 - Terrible. 2 out of 121 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and easy access to train or bus, and shopping mall. The hotel was clean and comfortable.
Stayed 10 nights in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very modern and clean. Great location right next to Uwara train station in Saitama. Nice welcome for non Japanese speakers like us. Lots of good restaurants nearby. Supermarket, cafes.
Stayed 4 nights in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and comfortable. I was concerned about the train being right there. My room looked right down on it and it was not a factor at all. Very quiet room and comfortable for a short stay.
Stayed 4 nights in Jan 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The room was very clean and was super nice there were a few varieties of amenities options we could choose by the front desk.
Stayed 2 nights in Jun 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, very convenient as the hotel is next to Urawa station but not as expensive as the other hotels in the area. Recommended.
Stayed 2 nights in May 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
想像以上に好立地な場所にあり、移動や買い物をする際に不安や不便を感じなかった。交番がすぐ近くにあり、警察官が巡回をよくして下さっており、治安の悪さもあまり感じなかった。 ＪＲ浦和駅とほぼ隣接しているにも関わらず、電車が走る音やアナウンスが殆ど聴こえず睡眠等の妨げになることがなかった。寝巻きも浴衣タイプではなく、寝冷えせずに済んだ。隣室の物音や外の騒音も殆ど聞こえなかった。 強いて言えば、寝巻のサイズが少し小さかったくらい。また、利用したいです。 全国のＪＲの駅(せめて主要駅)に隣接して設置してほしいです。
Stayed 3 nights in Nov 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities
駅チカ、スマートチェックイン、併設のデニーズでの朝食、荷物の事前受け取りや帰りの荷物配送手配など、どれも快適でした。今回は基本寝泊まりだけだったのでこちらのホテルはものすごく最適でした。また利用したいです。
Stayed 3 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

비지니스 숙박 추천

룸은 작았지만 편안하고 조용한 시간보냈습니다.
Stayed 5 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

安靜舒適，交通方便

安靜舒適，交通方便，非常值得回訪的飯店
Stayed 5 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
アメニティがいつでも取りにいけるところが良かったです
Stayed 2 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
いつも大変過ごしやすいです。テレビでのチェックアウトは便利。 ドライヤーが髪が綺麗にまとまるので、好きです。大体のホテルのドライヤーは残念なことが多いので。
Stayed 2 nights in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
総合点で完璧
Stayed 2 nights in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

とても快適な滞在！

スタッフの皆さんもとても親切で丁寧に対応して下さいました。 部屋も綺麗で、広く快適な滞在でした。
Stayed 2 nights in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

きれいです。

室内は清潔でした。 アメニティは必要な分をロビーで持って行くスタイルはエコで良いと思います。
Stayed 2 nights in Oct 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
大変便利なホテルです。
Stayed 3 nights in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
駅隣接でチェックアウト後荷物預かりをしていただけてとても助かった コンパクトで機能的、浴槽もゆったり過ごしやすかったです。
Stayed 1 night in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
（改装後？）セルフチェックインになっていたので戸惑ったが、モニター越しにサポートがあり問題なくチェックインできた。
Stayed 2 nights in Jul 2024
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
ごはん以外は良かった
Stayed 2 nights in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
駅から近く便利だった。
Stayed 2 nights in May 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
４連泊したのですが、シーツ交換が４泊目の朝でした。 出来れば３泊目の朝にして欲しい。
Stayed 4 nights in Apr 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

気が効いています

自動チェックインでしたが、電車の見える部屋をリクエストした為、ひと声かけて下さり、希望に応えようとして下さる姿勢が嬉しかったです。また、アメニティの中にフレグランススプレーを紙に吹きかける物があり、良い香りでホッと出来ました。ここ最近泊まったビジネスホテルの中では群を抜いてホスピタリティがあります。
Stayed 1 night in Apr 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Personal muy amable, lugar limpio y cómodo. Lo único que puede tener de negativo es que al encontrarse en Saitama el costo de tren hacia Tokyo es mayor. Sin embargo como hotel, uno de los buenos en los que he estado.
Stayed 1 night in Apr 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
部屋の設備がスタイリッシュ。 駅直結、コンビニが隣という立地はとても便利でした。
Stayed 2 nights in Mar 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gusto que esta muy cerca de la estacion.
Stayed 2 nights in Mar 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
息子と2人で宿泊させて頂きました。 こどものアメニティも充実していて、大変助かりました。 また利用させて頂きたいです。 ありがとうございました！
Stayed 2 nights in Jan 2024