See all properties

Hotel Metropolitan Saitama Shintoshin

3.5 star property
Hotel with a restaurant, steps from Saitama Super Arena

Choose dates to view prices

Photo gallery for Hotel Metropolitan Saitama Shintoshin

Executive Twin Room | Premium bedding, down comforters, pillowtop beds, in-room safe
Exterior
Cleanliness standards
Executive Twin Room | Living area
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking available
  • Breakfast available
  • 24/7 front desk
  • Laundry
  • Housekeeping
  • Air conditioning

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Superior Single Room

Premium bedding, down comforters, pillowtop beds, in-room safe

Superior Single Room

Highlights

Air conditioning
Refrigerator
LCD TV
Pillow menu
Pillowtop bed
Premium bedding
Blackout drapes/curtains
Down duvet
  • City view
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Superior Triple Room

Premium bedding, down comforters, pillowtop beds, in-room safe

Superior Triple Room

Highlights

Air conditioning
Refrigerator
LCD TV
Pillow menu
Pillowtop bed
Premium bedding
Blackout drapes/curtains
Down duvet
  • City view
  • Sleeps 5
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Superior Twin Room

Premium bedding, down comforters, pillowtop beds, in-room safe

Superior Twin Room

Highlights

Air conditioning
Refrigerator
LCD TV
Pillow menu
Pillowtop bed
Premium bedding
Blackout drapes/curtains
Down duvet
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Superior Double Room

Superior Double Room | Premium bedding, down comforters, pillowtop beds, in-room safe

Superior Double Room

Highlights

Air conditioning
Refrigerator
LCD TV
Pillow menu
Pillowtop bed
Premium bedding
Blackout drapes/curtains
Down duvet
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Semi Double Room

Premium bedding, down comforters, pillowtop beds, in-room safe

Superior Semi Double Room

Highlights

Air conditioning
Refrigerator
LCD TV
Pillow menu
Pillowtop bed
Premium bedding
Blackout drapes/curtains
Down duvet
  • City view
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Executive Twin Room

Executive Twin Room | Living area

Executive Twin Room

Highlights

Air conditioning
Refrigerator
LCD TV
Pillow menu
Pillowtop bed
Premium bedding
Blackout drapes/curtains
Down duvet
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Semi Double Room

Premium bedding, down comforters, pillowtop beds, in-room safe

Superior Semi Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Twin Room

Premium bedding, down comforters, pillowtop beds, in-room safe

Executive Twin Room

  • Sleeps 2
  • 2 Queen Beds

View all photos for Superior Double Room

Free toiletries, hair dryer, slippers, electronic bidet

Superior Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Triple Room

Premium bedding, down comforters, pillowtop beds, in-room safe

Superior Triple Room

  • Sleeps 3
  • 1 Twin Sofa Bed and 2 Twin Beds

View all photos for Superior Single Room

Premium bedding, down comforters, pillowtop beds, in-room safe

Superior Single Room

  • Sleeps 1
  • 1 Double Bed

View all photos for Superior Twin Room

Premium bedding, down comforters, pillowtop beds, in-room safe

Superior Twin Room

  • Sleeps 2
  • 2 Twin Beds

Similar properties

Rooftop terrace

Candeo Hotels Omiya

  • Spa
  • Free WiFi
  • Air conditioning
  • Breakfast available
8.8 out of 10, Excellent, 1,001 reviews
Candeo Hotels Omiya

About the neighborhood

Map
11-1 Shintoshin, Chuo-ku, Saitama, Saitama, 330-0081

What's nearby

  • Saitama Super Arena - 1 min walk - 0.1 miles
  • Omiya Park - 3 min drive - 1.7 miles
  • Railway Museum - 4 min drive - 2.6 miles
  • Omiya Bonsai Art Museum - 5 min drive - 3.0 miles
  • Saitama Stadium 2002 - 11 min drive - 6.2 miles

Getting around

  • Saitama-Shintoshin Station - 2 min walk
  • Haneda Airport (HND) - 79 min drive

Restaurants

  • ‪さいたまスーパーアリーナ - ‬10 min walk
  • ‪スターバックス - ‬1 min walk
  • ‪舎鈴 - ‬1 min walk
  • ‪青蓮 さいたま新都心店 - ‬8 min walk
  • ‪カレー食堂心 - ‬1 min walk

About this property

Hotel Metropolitan Saitama Shintoshin

Hotel near Saitama Super Arena
Located close to Nack5 Stadium Omiya and Omiya Park, Hotel Metropolitan Saitama Shintoshin provides a grocery/convenience store, shopping on site, and a coffee shop/cafe. The on-site restaurant, カフェ クロスヤード, offers breakfast, lunch, and light fare. Free in-room WiFi and dry cleaning/laundry services are available to all guests.
You'll also find perks like:
  • Buffet breakfast (surcharge), self parking (surcharge), and luggage storage
  • An elevator, ATM/banking services, and a 24-hour front desk
  • A vending machine
  • Guest reviews speak highly of the helpful staff and first-rate property condition
Room features
All 157 rooms feature comforts such as premium bedding and pillow menus, in addition to perks like free WiFi and air conditioning.
Extra amenities include:
  • Pillowtop mattresses and down comforters
  • Bathrooms with toilets with electronic bidets and free toiletries
  • LED light bulbs, refrigerators, and heating

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Self parking on site (JPY 3,300 per night)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: JPY 2,530 for adults and JPY 1,430 for children
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • カフェ クロスヤード

Things to do

  • Shopping

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • Elevator

More

  • At least 80% lighting from LEDs
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Toilet paper
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 5 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately JPY 2530 for adults and JPY 1430 for children
  • Self parking fee: JPY 3300 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and onsite parking
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests traveling with a service animal must contact the property prior to arrival.

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Metropolitan Saitama-Shintoshin
Metropolitan SaitamaShintoshi
Hotel Metropolitan Saitama Shintoshin
Hotel Metropolitan Saitama Shintoshin Hotel
Hotel Metropolitan Saitama Shintoshin Saitama
Hotel Metropolitan Saitama Shintoshin Hotel Saitama

Frequently asked questions

Is Hotel Metropolitan Saitama Shintoshin pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hotel Metropolitan Saitama Shintoshin?

Self parking is available for JPY 3300 per night.

What time is check-in at Hotel Metropolitan Saitama Shintoshin?

Check-in begins at 3 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Metropolitan Saitama Shintoshin?

Check-out is at 11 AM.

Where is Hotel Metropolitan Saitama Shintoshin located?

Located in Shintoshin, this hotel is within 2 mi (3 km) of Saitama Super Arena, Nack5 Stadium Omiya, and Omiya Park. Railway Museum and Omiya Bonsai Art Museum are also within 3 mi (5 km). Saitama-Shintoshin Station is only a 2-minute walk and Yonohommachi Station is 24 minutes.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Hotel Metropolitan Saitama Shintoshin Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 421 out of 629 reviews
Rating 8 - Good. 173 out of 629 reviews
Rating 6 - Okay. 24 out of 629 reviews
Rating 4 - Poor. 5 out of 629 reviews
Rating 2 - Terrible. 6 out of 629 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10

Stayed for several nights. Nice hotel room. Conveniently located near shopping and train station.
Stayed 4 nights in May 2025

10/10

Located at very convenient place. Room was clean and spacious. Buffet had great choices of Japanese/western food
Stayed 1 night in Apr 2025

10/10

I liked how quiet my stay was. Rooms were nice. It was also super convenient to be located so close to the train station and the arena.
Stayed 2 nights in Nov 2024

10/10

I like the service, very good
Stayed 2 nights in Apr 2025

10/10

Very convenient for attending events at Saitama super arena.
Stayed 1 night in Feb 2025

10/10

I attended an event at the super arena. Absolutely amazing location for train station and event.
Stayed 2 nights in Jan 2025

10/10

A new and safe hotel. Direct access from the station.　There are no steps in the bathroom. The basic makeup kit was very helpful. The staff were very kind. The breakfast was delicious and beautiful. It was served until 10am so there was no stress. I would like to stay here again if I have the opportunity. Thank you.
Stayed 2 nights in May 2025

8/10

good
Stayed 1 night in Mar 2025

6/10

Good
Stayed 2 nights in Dec 2024

10/10

10/10. Service very good! Very near to TRAIN STATION… outside of the hotel only! Very clean.. very safe.. perfect for me! Can keep our luggage after check out! Thanks a lot!! Will come again…. ❤️😁
Stayed 2 nights in Dec 2024

10/10

The hotel was at an excellent JR train station, it is just 2 minutes to the hotel. The front desk staffs were very nice and friendly, I did not expect they even help to take our luggages into our room. The buffect breakfast was provided a lot of choice, and the food was yummy. The cafe staffs provided very good service. The room price of the hotel was reasonable. We enjoyed the stay and had a good time, we would come to this hotel again, thank you for the service.
Stayed 1 night in May 2024

10/10

I got to the hotel earlier than check in time, but the staff was accommodating with holding my bag's until check in time. When I arrived to check in they already had my bags put into my room for me. So many more things the staff did, but I must say the experience was just awesome. I wish there was a six star rating because this hotel deserves it. From the room, to the breakfast, to the service, and definitely the staff.
Stayed 2 nights in Jun 2025

8/10

設備がキレイで新しく、スタッフの対応も良かったです。
Stayed 2 nights in Jun 2025

8/10

大宮駅を利用するときはまたぜひ使いたいと思える立地
Stayed 1 night in Jun 2025

10/10

ありがとうございました。
Stayed 1 night in May 2025

8/10

夜遅めの時間になると飲食店の選択肢がやや少ない。 あと、フロント階でのエレベーターの乗り換えが面倒くさい。
Stayed 2 nights in May 2025

10/10

駅に近くて便利です！ きれいで快適でした。
Stayed 1 night in May 2025

10/10

少し年月が経ちつつあるようですが部屋はとても清潔に保たれていてきれいで良かったです。 フロントの方々の対応も丁寧で気配りがあり好感が持てます。
Stayed 1 night in May 2025

8/10

Stayed 1 night in May 2025

8/10

交通の便が良いです。
Stayed 2 nights in May 2025

10/10

急遽宿泊することになり、メイク落としなどが必要になりましたが、素晴らしいキットが付いていました。 メイク落としに洗顔、化粧水に乳液というのは普通のセットですが、化粧水と乳液が各2つずつ付いているのは素晴らしいと思いました。 ボディタオルも天然素材のロングタオルで、とても気持ちよかったです。 お風呂はそこまで大きいわけではありませんが、深い浴槽のためゆっくり全身浸かることができました。 セミダブルタイプのシモンズベッドは、ちょうど良い硬さで、また広く使えて気持ちよく眠ることができました。 一番良かったのは、Chromecastで自分のスマホ画面をミラーリングして43インチのテレビで楽しむことができたことです。 細かいところに気が使われているのがわかるお部屋で、素晴らしかったです。
Stayed 1 night in May 2025

10/10

駅近で埼玉アリーナでのイベントで利用しました。接客が最高でした。朝食は品数も豊富で美味しかったです。
Stayed 1 night in Apr 2025

10/10

お部屋もとても綺麗で、接客もとても良く文句なしでした！ また泊まります
Stayed 2 nights in May 2025

10/10

Stayed 3 nights in Apr 2025

10/10

部屋が綺麗。朝食が美味しい。スタッフが親切。
Stayed 1 night in Apr 2025