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Candeo Hotels Omiya

3.0 star property
Hotel with a full-service spa, near Saitama Super Arena

Choose dates to view prices

Photo gallery for Candeo Hotels Omiya

Rooftop terrace
Lobby
Public bath
Daily buffet breakfast (JPY 2970 per person)
Lobby
Located in Omiya's center, Candeo Hotels Omiya offers a quiet retreat after busy days. Guests appreciate the convenient laundry facilities, full-service spa, and free WiFi in all rooms. The staff is consistently helpful with local information and assistance.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Housekeeping
  • Laundry
  • 24/7 front desk
  • Free WiFi

Room options

Check availability for these dates

Tonight

Sep 12 - Sep 13
Check availability for tonight Sep 12 - Sep 13

Tomorrow

Sep 13 - Sep 14
Check availability for tomorrow Sep 13 - Sep 14
Available filters for rooms
Showing 7 of 7 rooms

View all photos for Twin Room with Sofa Bed

Free WiFi, bed sheets

Twin Room with Sofa Bed

8.8 out of 10
Excellent
(16 reviews)

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Toilet with electronic bidet
Hair dryer
Shower/tub combination
Daily housekeeping
  • Sleeps 5
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for King Room

Free WiFi, bed sheets

King Room

8.6 out of 10
Excellent
(12 reviews)

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Toilet with electronic bidet
Hair dryer
Shower/tub combination
Daily housekeeping
  • Sleeps 4
  • 1 King Bed

View all photos for King Room with Sofa Bed

Free WiFi, bed sheets

King Room with Sofa Bed

7.0 out of 10
Good
(14 reviews)

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Toilet with electronic bidet
Hair dryer
Shower/tub combination
Daily housekeeping
  • Sleeps 5
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Queen Room

Free WiFi, bed sheets

Queen Room

9.8 out of 10
Exceptional
(26 reviews)

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Toilet with electronic bidet
Hair dryer
Shower/tub combination
Daily housekeeping
  • Sleeps 3
  • 1 Queen Bed

View all photos for Single Room

Free WiFi, bed sheets

Single Room

8.8 out of 10
Excellent
(16 reviews)

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Toilet with electronic bidet
Hair dryer
Shower/tub combination
Daily housekeeping
  • 17 sq m
  • Sleeps 1
  • 1 Queen Bed

View all photos for Twin Room

Free WiFi, bed sheets

Twin Room

9.2 out of 10
Wonderful
(21 reviews)

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Toilet with electronic bidet
Hair dryer
Shower/tub combination
Daily housekeeping
  • Sleeps 4
  • 2 Twin Beds

View all photos for Corner Triple Room

Corner Triple Room | Free WiFi, bed sheets

Corner Triple Room

9.4 out of 10
Exceptional
(9 reviews)

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Toilet with electronic bidet
Hair dryer
Shower/tub combination
Daily housekeeping
  • Sleeps 7
  • 2 Twin Beds and 1 Double Bed

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About the neighborhood

Omiya, a neighborhood in Saitama, is home to Candeo Hotels Omiya. Saitama Sports Center and Tokorozawa Aviation Museum are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Railway Museum and Numakage Park. Looking to enjoy an event or a game while in town? See what's happening at Saitama Super Arena or Nack5 Stadium Omiya.
Visit our Saitama travel guideOpens in a new window
Map
1-401-1 Sakuragi-cho, Omiya-ku, Saitama, Saitama, 330-0854

What's nearby

  • Saitama Super Arena - 15 min walk - 0.8 miles
  • Nack5 Stadium Omiya - 2 min drive - 1.3 miles
  • Railway Museum - 2 min drive - 1.3 miles
  • Omiya Park - 3 min drive - 1.3 miles
  • Omiya Bonsai Art Museum - 4 min drive - 2.6 miles

Getting around

  • Miyahara station - 6 min walk
  • Haneda Airport (HND) - 82 min drive

Restaurants

  • ‪バーガーキング - ‬5 min walk
  • ‪GINGER’S BEACH OMIYA - ‬1 min walk
  • ‪ease - ‬2 min walk
  • ‪BOOKS & CAFE UCC - ‬2 min walk
  • ‪ちっきん はなれ 大宮西口店 - ‬3 min walk

About this property

Candeo Hotels Omiya

Hotel near Saitama Super Arena
Candeo Hotels Omiya provides amenities like laundry facilities and a full-service spa. Guests can connect to free in-room WiFi.
Additional perks include:
  • Buffet breakfast (surcharge), an elevator, and a 24-hour front desk
  • Guest reviews speak well of the helpful staff, proximity to public transit, and overall condition
Room features
All 321 rooms boast comforts such as air conditioning, in addition to amenities like free WiFi. Guest reviews speak well of the clean rooms at the property.
Extra amenities include:
  • Toilets with electronic bidets, shower/tub combinations, and hair dryers
  • Refrigerators, heating, and daily housekeeping

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: JPY 2,970 for adults and JPY 1,650 for children

Things to do

  • Full-service spa

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Housekeeping (daily)

Full-service spa

  • Spa open daily

Accessibility

  • Elevator

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Heating

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately JPY 2970 for adults and JPY 1650 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a security system

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Candeo Hotels Omiya Hotel
Candeo Hotels Omiya Saitama
Candeo Hotels Omiya Hotel Saitama

Frequently asked questions

Is Candeo Hotels Omiya pet-friendly?

No, pets are not allowed at this property.

How much is parking at Candeo Hotels Omiya?

This hotel doesn't offer parking.

What time is check-in at Candeo Hotels Omiya?

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM.

What time is check-out at Candeo Hotels Omiya?

Check-out is at 11:00 AM.

Where is Candeo Hotels Omiya located?

Located in Omiya, this spa hotel is within 2 mi (3 km) of Keyaki Hiroba, Railway Museum, and Omiya Park. Saitama Super Arena and Hikawa Shrine are also within 2 mi (3 km). Miyahara station is 6 minutes by foot and Omiya Station is 19 minutes.

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Candeo Hotels Omiya Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 569 out of 1004 reviews
Rating 8 - Good. 297 out of 1004 reviews
Rating 6 - Okay. 81 out of 1004 reviews
Rating 4 - Poor. 33 out of 1004 reviews
Rating 2 - Terrible. 24 out of 1004 reviews

9.2/10

Cleanliness

8.6/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Elena

Liked: Cleanliness, amenities, property conditions & facilities
Candeo Hotel Omiya was a jewell: Beautiful, modern, gorgeous architecture, wonderful spa, and A+ breakfast.
Stayed 2 nights in Jul 2025

8/10 Good

Riti

Liked: Cleanliness, amenities, property conditions & facilities
Convenient and good onsen
Stayed 2 nights in May 2025

10/10 Excellent

Pierre

Liked: Cleanliness, staff & service, property conditions & facilities
nice clean hotel, elevators are a bit slow
Stayed 2 nights in Aug 2025

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is generally clean. We’re satisfied with our stay
Stayed 3 nights in May 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely Hotel

This hotel was quite lovely. The room was plenty big for our family of 4. Elevators are fast and efficient for the 14 floor hotel.
Stayed 1 night in May 2025

10/10 Excellent

Steven

Liked: Cleanliness, amenities
Great hotel in good shopping area and close to Omiya Train Station. Will definitely be back.
Stayed 16 nights in Mar 2025

10/10 Excellent

Okuzawa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This Hotel is so clean and new. I love nice roof top hot spring.
Stayed 3 nights in Jan 2025

8/10 Good

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Good value and teas
Stayed 5 nights in Mar 2025

10/10 Excellent

TAY HUI

Liked: Cleanliness, staff & service, property conditions & facilities
Great location- near enough to Omiya station but at a relatively quieter corner. There are 24h convenience stores and pharmacy. The hotel itself has a public bath - great for soaking after tiring journey.
Stayed 1 night in Jan 2025

10/10 Excellent

chong meng thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a lovely twin corner room. Staff n chamber provide good service. Bf is excellent. Being on the outskirt to tokyo, u can gi on a day trip easily. I would stay again if its not too pricey.

6/10 Okay

James

Liked: Staff & service, amenities
Disliked: Cleanliness
Room was not very clean. Found food crumbs and toenail on carpet.
Stayed 1 night in Aug 2025

8/10 Good

Loh

Liked: Cleanliness, property conditions & facilities, room comfort

Good

Overall is good. A lot of shopping and eating places.
Stayed 1 night in Mar 2025

4/10 Poor

mike

Liked: Cleanliness
This is a Japanese business hotel, made for 1 or 2 people for 1 or 2 nights. We stayed with 3 people for 4 nights. The rooms have no shelves or closets. Only hangers on a bar against the wall. There is no safe for valuables. And only a 3 foot wide walking area at the foot of the bed to the door.
Stayed 4 nights in Jul 2025

10/10 Excellent

Chun Lung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently spent four nights in a spacious, three-bed corner unit that proved incredibly affordable. The highlight was the sky spa on the top floor—so relaxing that I found myself soaking in it twice a day. Just steps from the hotel you’ll find both 7-Eleven and Lawson, plus a lively shopping district, endless dining options, and the local train station. Although it sits away from the busiest tourist spots, it still offers everything I wanted—at prices for food and shopping that beat central Tokyo—and a swift 30-minute train ride lands you at Tokyo Station. It’s a bit further from the airport, but for value, convenience, and a comfortable base to start your trip, this hotel can’t be beaten.
Stayed 4 nights in Apr 2025

8/10 Good

Emilia

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is conveniently located close to the Omiya station. The corner room we booked was perfect for 3 people. Breakfast was regular. The organization with the breakfast was chaotic, lots of people all the time so you have to sign on a list and wait until there is space available (even on Sundays when they give you 3 options: 6:30-7:30-8:30).
Stayed 3 nights in Mar 2025

10/10 Excellent

Sohail

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel room was spacious. The breakfast buffet was delicious, with a variety of options. The staff were excellent. I want to thank the staff for helping me find my lost luggage. While I was checking out, a tour group accidentally took my luggage. The hotel staff tracked it down and had it shipped to my next hotel. I had my luggage back in my hands a few hours after losing it.
Stayed 3 nights in Mar 2025

10/10 Excellent

parisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We traveled there with our young kids from Canada, and honestly, it was one of the best experiences we’ve ever had. From the moment we arrived, we were blown away by how welcoming and kind everyone was. The entire place was absolutely spotless — you could tell they take a lot of pride in keeping everything clean and comfortable. The breakfast each morning was incredible and truly worth every penny — fresh, delicious, and full of variety. And the spa… it was out of this world! So peaceful, luxurious, and the perfect way to unwind. Everything about our stay exceeded our expectations — from the atmosphere to the service to the small thoughtful touches everywhere. It’s rare to find a place that feels so special, but this one really does. We’re already looking forward to coming back!
Stayed 3 nights in Apr 2025

8/10 Good

Miho

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
大宮駅からの立地も良くてとても良かったです。大浴場も綺麗でゆっくり過ごせました。 コンビニも目の前にあり、少し歩けば飲食店なと沢山あります。大宮駅周辺で宿泊するならおすすめのホテルです。
Stayed 1 night in Sep 2025

8/10 Good

??

Liked: Cleanliness, staff & service, property conditions & facilities
特別良いわけではないですが、便利な立地で良かったです。必要な時にすぐに取りに行ける製氷機が各階にあるのも便利でした。値段の高い有名なホテルに下手に泊まるより、ストレスなく過ごせました。洗面所に髪の毛落ちてた点がマイナスです。
Stayed 2 nights in Aug 2025

8/10 Good

そのみ

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
立地的に便利。駅近であることに加えコンビニやドラストが近い。朝食がとても美味しく、連泊したが、そもそも豊富なメニューの、一部が日替わりになるので満足。スタッフの対応や挨拶が明るく感じよかった。 難点は客室の清掃。大きな鏡が数か所あるが、汚れていた。床カーペットに飲物をこぼしたのか大きなシミがあったし、ソファにも細かいゴミが残っていた。客室内のシャワーを一度使ってみたたところ、排水口が詰まっていて、なかなか水がはけなかった。部屋を変えて欲しいと申告しようか考えたが、スパ利用して寝て朝食を食べたら出かけるというスケジュールだったので、我慢することにした。 館内の、客室以外は清潔だった。
Stayed 3 nights in Aug 2025

10/10 Excellent

masumi

Liked: Cleanliness, staff & service, property conditions & facilities
大宮駅近くの立地なので、東北、上越、北陸新幹線での利用も楽です。もちろん東京にも30分ほどで行けます！ ホテルはフロントが13階で天井も高く見晴らしが良くとても素敵です。 チェックインもスムーズでノンストレスです。 子連れ利用のため、キングサイズベッド、ソファベッドのお部屋を希望し、子供用の部屋着も用意あり子供は大喜び、ベッドから落ちる心配もなく、清潔で静かなお部屋でゆっくり過ごせました。 最上階には大浴場、露天風呂がありリラックスできます。 朝食は種類もたくさんあり、美味しくいただきました 2泊利用でしたが、長期滞在したいホテルです
Stayed 2 nights in Aug 2025

10/10 Excellent

翼

Liked: Cleanliness, staff & service, property conditions & facilities
部屋が良かった
Stayed 1 night in Aug 2025

10/10 Excellent

みほ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
とてもキレイで駐車場も横にあって便利だしスタッフさんも良い接客でした！ビッフェも種類が多くてとても美味しくて大満足でした！角部屋だったので窓が大きくて広く感じ子供達は電車も見れてよかったです！
Stayed 1 night in Aug 2025

10/10 Excellent

Miyuki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
清潔感があり、快適に過ごせました
Stayed 1 night in Aug 2025

6/10 Okay

Shinya

Liked: Cleanliness, staff & service, property conditions & facilities
朝イチのスパは気持ち良く使えました 窓が大きな部屋で、冷房の調整が難しかったです 毎回エレベーター待ち時間が長かったこともあり、一階のホールやエレベータは暑くて不快でした 家族連れが多い週末だったせいか、朝食の混雑がひどく、待ち時間が長すぎるのは残念でした
Stayed 1 night in Aug 2025

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