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Sure Hotel by Best Western Saintes

Property class: 3

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Photo gallery for Sure Hotel by Best Western Saintes

A breakfast buffet with various food items and utensils. - Sure Hotel by Best Western Saintes (Saintes)
A modern kitchen with a black refrigerator, wooden shelving with plates, and a dining area with a white chair. - Sure Hotel by Best Western Saintes (Saintes)
A modern dining area with white chairs and tables, a buffet counter with food items, and a view of greenery outside. - Sure Hotel by Best Western Saintes (Saintes)
A hotel with a modern design, featuring a curved entrance and a sign indicating a parking reserve area. - Sure Hotel by Best Western Saintes (Saintes)
A hotel room with a bed, a desk with a chair, a TV, a mirror, and a drying rack. - Sure Hotel by Best Western Saintes (Saintes)
Sure Hotel by Best Western Saintes provides a bar and more. Stay connected with free WiFi in public areas.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet friendly
  • Parking included
  • Bar
  • Housekeeping

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Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Family Room, Multiple Beds, Non Smoking

A hotel room with two beds, a TV mounted on the wall, a heater, and a window with curtains.

Family Room, Multiple Beds, Non Smoking

  • 17 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Room, 2 Twin Beds, Non Smoking

A hotel room with a bed, a desk with a flat-screen TV, a mirror, and a bathroom visible through an open door.

Standard Room, 2 Twin Beds, Non Smoking

8.6 out of 10
Excellent
(4 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Comfort Room, 1 Queen Bed, Non Smoking

A hotel room with a large bed, bedside tables, a nightstand, a wall-mounted lamp, and a painting.

Comfort Room, 1 Queen Bed, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

A bedroom with a bed, two bedside tables, a nightstand, a wall-mounted air conditioner, and a painting of a flower.

Standard Room, 1 Double Bed, Non Smoking

8.2 out of 10
Very good
(10 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Standard Double Room

  • Sleeps 2
  • 1 Double Bed

1 Double 1 Single, Non-Smoking, Family Room, Courtesy Tray

  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

2 Single Beds, Non-Smoking, Standard Room, Courtesy Tray

  • Sleeps 2
  • 2 Twin Beds

About the neighborhood

Saintes is home to Sure Hotel by Best Western Saintes. Saintes Amphitheatre and Arch of Germanicus are local landmarks, and some of the area's activities can be experienced at Golf Louis Rouyer-Guillet and Saujon Thermal Baths. Begonia Conservatory and Association Hermione-La Fayette are also worth visiting. Visit our Saintes travel guide
Map
109 Cours Du Marechal Leclerc, Saintes, Charente-Maritime, 17100

What's nearby

  • A beach with sailboats, people, and buildings in the background.
    Royan Beach
    39 min drive - 26.5 miles
  • Saintes Golf
    19 min walk - 1.0 mile
  • Saint-Eutrope Church
    4 min drive - 1.5 miles
  • Saintes Amphitheatre
    4 min drive - 1.3 miles
  • Abbaye aux Dames
    6 min drive - 2.2 miles

Getting around

  • Saintes Station
    10 min drive

Restaurants

  • McDonald's
    3 min drive
  • La Mie Câline
    4 min drive
  • Garden Ice Café
    4 min drive
  • KFC
    4 min drive
  • Café Du Théâtre
    3 min drive

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Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 12 for adults and EUR 6 for children
  • A bar/lounge

Family friendly

  • In-room crib

Conveniences

  • Guidebooks
  • Limited-hour front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • No elevator (single-level property)
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk (30 inches high)

More

  • Built in 1990
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch smart TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Desk chair
  • Iron/ironing board on request
  • Laptop workspace
  • Office

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 8:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 6:30 AM - 9:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 8:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of EUR 10 per pet, per night

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.75 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 12 for adults and EUR 6 for children
  • Pet fee: EUR 10 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, ANCV Chèques-vacances, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

This property does not have elevators
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Property class

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Frequently asked questions

Is Sure Hotel by Best Western Saintes pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 10 per pet, per night.

How much is parking?

Self parking is free at this property.

What time is check-in at Sure Hotel by Best Western Saintes?

Check-in start time: 4:00 PM; Check-in end time: 8:30 PM. Late check-in is available during limited hours.

What time is check-out at Sure Hotel by Best Western Saintes?

Check-out is at 11:00 AM.

Where is Sure Hotel by Best Western Saintes located?

Situated in Saintes, this hotel is within 2 mi (3 km) of Saintes Amphitheatre, Saint-Eutrope Church, and Saintes Cathedral. Arch of Germanicus and Musée d'Archeologie are also within 3 mi (5 km).

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Reviews

Sure Hotel by Best Western Saintes Reviews

8.0

Very Good

8.6

Cleanliness

8.2

Amenities

8.8

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 27 out of 70 reviews
Rating 8 - Good. 25 out of 70 reviews
Rating 6 - Okay. 10 out of 70 reviews
Rating 4 - Poor. 6 out of 70 reviews
Rating 2 - Terrible. 2 out of 70 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
initial reception staff was not welcoming and for a transit hotel no english spoken by her nor any attempt. Other staff were pleasant na dhelpful Definatley a one nighter but good for that with a massive e leclerc hypermarket very close by with an excellent lunchtime cafe good fod and cheap. Siantes is a delightful town with interesting city centre streets, a beautiful cathedral and loads of cheap parking. recommeneded.
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really good value on every aspect you could want for an overnight stay. Super.
Stayed 1 night in May 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quick check in

Quick check in and appropriate level of comfort and facilities for the price
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Très bonne literie. Emplacement parfait proche de l'autoroute tout en étant calme. Restaurants à proximité immédiate Très bon petit déjeuner
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hôtel agréable et moderne
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Belle salle de bain Petit déjeuner copieux et suffisant Hôtel idéalement placé
Stayed 1 night in Jun 2026
Verified review

6/10 Okay

Liked: Cleanliness
Moyen mais pratique pour une nuit ok
Stayed 1 night in May 2026
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
La chambre 131 était baignée d’une odeur d’égout, de renfermé et d’intense humidité. Une aération n’y a rien changé. En regardant mieux des moisissures s’étaient développées un peu partout, sur les huisseries, dans les coins de pièce et les recoins… bref j’ai du dormir la fenêtre grande ouverte pour ne pas m’intoxiquer. Je n’ai rien dit ni réclamé, mais je ne reviendrais pas, ça c’est sûr.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Chambres propres et de standing, un peu petites...pratique pour recharger les téléphones. Petite penderie...tv Samsung neuve... Belle salle d'eau neuve. Petit déjeuner agréable et fourni, mais buffet difficile d'accès au-dessus de 3 personnes. Rapport qualité TB
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Très belle nuit pour ma première dans cet établissement.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Bon accueil, hôtel calme ras
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
chambre de bon confort, literie parfaite et bouilloire et cafe dans la.chambre superieure. bon rapport qualite prix.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Personnel ayant envie de rendre service , accueil - petit dej des pros avec un sourire naturel! bravo
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Très bon rapport qualité prix
Stayed 1 night in Feb 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities
Le petit déjeuner est très simple !
Stayed 2 nights in Feb 2026
Verified review

6/10 Okay

Disliked: Cleanliness
Correct sans plus
Stayed 2 nights in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Hôtel très bien pour son prix Seul bémol… le pommeau de douche à économie d’eau. Il ne faut pas espérer se laver les cheveux si on a les cheveux longs ! Quand on dort en dehors de chez soi, la salle de bains est importante pour son confort !
Stayed 1 night in Dec 2025
Verified review

4/10 Poor

Disliked: Cleanliness
Aucune isolation, tu entends tout ce qu’il se passe dans les chambres voisines et dans les couloirs. Literie médiocre et établissement vétuste La bouilloire pleine de calcaire et de la poussière dans les tasses.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hôtel très agréable à recommander

Nous sommes ravis par cet établissement Accueil chaleureux . Le confort est parfait .Notre chambre située au 1er étage du bâtiment arrière était très calme et dotée d'un mini balcon . L'hôtel venait d'être rénové Très bon souvenir Nous recommandons cet établissement
Stayed 3 nights in Jul 2025
Verified review

6/10 Okay

Liked: Cleanliness

Slidt og lidt kedeligt hotel

Hotellet virkede lidt slidt. Lå kedeligt i et industri industriområde ved en meget trafikeret rundkørsel.
Stayed 1 night in Jun 2025
Verified review

4/10 Poor

Disliked: Cleanliness, property conditions & facilities, room comfort
hôtel très proche de la route
Stayed 1 night in Jun 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel propre et calme , je m'attendais à avoir une chambre plus grande mais pour une nuit c'est sufisant .Le service client est correct rien a dire les personnes que j'ai u a l'accueil étaient aimable .
Stayed 1 night in Jun 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hôtel. La rénovation des chambres est excellente, toutefois la petitesse des chambres les rend très chaude la nuit. Très bon accueil.
Stayed 1 night in Apr 2025
Verified review

4/10 Poor

Disliked: Cleanliness, property conditions & facilities, room comfort

Fuyez

Lit taché de sang et avec des puces de lit. Télé coller au plafond très difficile pour regarder et de plus pas de chaînes françaises. Pour un 3 étoiles inadmissible.
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Très bien

Super séjour, accueil agréable. Personnel au top. Habitué des 3/4 étoiles, le personnel n’a rien à leur envier ! Rare de voir du personnel de qualité comme ça !
Stayed 1 night in Mar 2025