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Sure Hotel by Best Western Saintes

3.0 star property
Hotel in Saintes with free parking

Choose dates to view prices

Sure Hotel by Best Western Saintes provides a bar and more. Stay connected with free WiFi in public areas.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Air conditioning
  • Housekeeping
  • Breakfast available
  • Pet friendly
  • Parking included

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Family Room, Multiple Beds, Non Smoking

Family Room, Multiple Beds, Non Smoking | Laptop workspace, blackout drapes, iron/ironing board

Family Room, Multiple Beds, Non Smoking

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Free cribs/infant beds
Smart TV
Renovated in 2021
Blackout drapes/curtains
Private bathroom
Hair dryer
Coffee/tea maker
  • 17 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Room, 2 Twin Beds, Non Smoking

Standard Room, 2 Twin Beds, Non Smoking | Laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Twin Beds, Non Smoking

7.0 out of 10
Good
(2 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Smart TV
Renovated in 2021
Blackout drapes/curtains
Private bathroom
Hair dryer
Coffee/tea maker
  • 15 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Comfort Room, 1 Queen Bed, Non Smoking

Comfort Room, 1 Queen Bed, Non Smoking | Laptop workspace, blackout drapes, iron/ironing board

Comfort Room, 1 Queen Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Free cribs/infant beds
Smart TV
Renovated in 2021
Blackout drapes/curtains
Private bathroom
Hair dryer
Coffee/tea maker
  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking | Laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 Double Bed, Non Smoking

8.0 out of 10
Very good
(3 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Smart TV
Renovated in 2021
Blackout drapes/curtains
Private bathroom
Hair dryer
Coffee/tea maker
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

About the neighborhood

Map
109 Cours Du Marechal Leclerc, Saintes, Charente-Maritime, 17100

What's nearby

  • Saintes Golf - 17 min walk - 0.9 miles
  • Saintes Amphitheatre - 3 min drive - 1.1 miles
  • Saint-Eutrope Church - 3 min drive - 1.5 miles
  • Saintes Cathedral - 4 min drive - 1.8 miles
  • Arch of Germanicus - 5 min drive - 2.0 miles

Getting around

  • Saintes Station - 10 min drive

Restaurants

  • â€ȘScorsese - ‬4 min drive
  • â€ȘBurger King - ‬3 min drive
  • â€ȘGarden Ice CafĂ© - ‬4 min drive
  • â€ȘMcDonald's - ‬3 min drive
  • â€ȘCafĂ©tĂ©ria E.Leclerc - ‬5 min drive

About this property

Sure Hotel by Best Western Saintes

Hotel with transformed rooms, renovated in 2021
Sure Hotel by Best Western Saintes provides a bar and more. Guests can connect to free WiFi in public areas.
You'll also enjoy perks such as:
  • Free self parking
  • Buffet breakfast (surcharge) and smoke-free premises
Room features
All guestrooms at Sure Hotel by Best Western Saintes include thoughtful touches such as laptop-friendly workspaces and air conditioning, in addition to amenities like offices and desk chairs.
Extra conveniences in all rooms include:
  • Tubs or showers, hair dryers, and shampoo
  • 32-inch Smart TVs with digital channels
  • Free infant beds, electric kettles, and daily housekeeping

Similar properties

Exterior
Campanile Saintes
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  • Parking included
  • Free WiFi
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7.4 out of 10, Good, 692 reviews
Campanile Saintes

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; EUR 11 per person
  • A bar/lounge

Family friendly

  • In-room crib

Conveniences

  • Guidebooks
  • Limited-hour front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • No elevator (single-level property)
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk (30 inches high)

More

  • Built in 1990
  • Renovated guestrooms - September 2021
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch smart TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Desk chair
  • Iron/ironing board on request
  • Laptop workspace
  • Office

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 8:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 6:30 AM - 9:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 8:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of EUR 9 per pet, per night

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.50 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 11 per person
  • Pet fee: EUR 9 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, ANCV ChĂšques-vacances, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

This property does not have elevators
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Sure By Best Saintes Saintes
Sure Hotel by Best Western Saintes Hotel
Sure Hotel by Best Western Saintes Saintes
Sure Hotel by Best Western Saintes Hotel Saintes

Frequently asked questions

Is Sure Hotel by Best Western Saintes pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 9 per pet, per night.

How much is parking?

Self parking is free at this property.

What time is check-in at Sure Hotel by Best Western Saintes?

Check-in start time: 4:00 PM; Check-in end time: 8:30 PM. Late check-in is available during limited hours.

What time is check-out at Sure Hotel by Best Western Saintes?

Check-out is at 11:00 AM.

Where is Sure Hotel by Best Western Saintes located?

Situated in Saintes, this hotel is within 2 mi (3 km) of Saintes Amphitheatre, Saint-Eutrope Church, and Saintes Cathedral. Arch of Germanicus and Abbaye aux Dames are also within 3 mi (5 km).

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Sure Hotel by Best Western Saintes Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 8 out of 24 reviews
Rating 8 - Good. 9 out of 24 reviews
Rating 6 - Okay. 5 out of 24 reviews
Rating 4 - Poor. 2 out of 24 reviews
Rating 2 - Terrible. 0 out of 24 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

8.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really good value on every aspect you could want for an overnight stay. Super.
Stayed 1 night in May 2025

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quick check in

Quick check in and appropriate level of comfort and facilities for the price
Stayed 1 night in Aug 2025

10/10 Excellent

Philippe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

HÎtel trÚs agréable à recommander

Nous sommes ravis par cet Ă©tablissement Accueil chaleureux . Le confort est parfait .Notre chambre situĂ©e au 1er Ă©tage du bĂątiment arriĂšre Ă©tait trĂšs calme et dotĂ©e d'un mini balcon . L'hĂŽtel venait d'ĂȘtre rĂ©novĂ© TrĂšs bon souvenir Nous recommandons cet Ă©tablissement
Stayed 3 nights in Jul 2025

6/10 Okay

Nanna

Liked: Cleanliness

Slidt og lidt kedeligt hotel

Hotellet virkede lidt slidt. LÄ kedeligt i et industri industriomrÄde ved en meget trafikeret rundkÞrsel.
Stayed 1 night in Jun 2025

4/10 Poor

Alexandra

Disliked: Cleanliness, property conditions & facilities, room comfort
hĂŽtel trĂšs proche de la route
Stayed 1 night in Jun 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
HĂŽtel propre et calme , je m'attendais Ă  avoir une chambre plus grande mais pour une nuit c'est sufisant .Le service client est correct rien a dire les personnes que j'ai u a l'accueil Ă©taient aimable .
Stayed 1 night in Jun 2025

8/10 Good

Nicolas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hÎtel. La rénovation des chambres est excellente, toutefois la petitesse des chambres les rend trÚs chaude la nuit. TrÚs bon accueil.
Stayed 1 night in Apr 2025

4/10 Poor

Patrice

Disliked: Cleanliness, property conditions & facilities, room comfort

Fuyez

Lit taché de sang et avec des puces de lit. Télé coller au plafond trÚs difficile pour regarder et de plus pas de chaßnes françaises. Pour un 3 étoiles inadmissible.
Stayed 1 night in Apr 2025

10/10 Excellent

Lenny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

TrĂšs bien

Super sĂ©jour, accueil agrĂ©able. Personnel au top. HabituĂ© des 3/4 Ă©toiles, le personnel n’a rien Ă  leur envier ! Rare de voir du personnel de qualitĂ© comme ça !
Stayed 1 night in Mar 2025

6/10 Okay

Verified traveler

Liked: Room comfort

Ça n'est pas ce à quoi on s'attendait

Lors de la rĂ©servation, tout nickel, chouettes photos. Mais... C'est notĂ© sur hĂŽtel.com que l'arrivĂ©e pouvait se faire Ă  partir de 14h et Ă  notre arrivĂ©e, grosse dĂ©ception, un papier disant ouvert Ă  partir de 16h avec un numĂ©ro de tĂ©lĂ©phone, j'appelle et la dame me dit qu'elle va faire passer notre chambre avant pour qu'elle soit prĂȘte Ă  15h et elle me tĂ©lĂ©phone dĂšs qu'elle est prĂȘte. Elle ne m'a jamais appelĂ©, et me dit ensuite qu'on s'est mal compris. ArrivĂ©e Ă  la rĂ©ception, la dame me dit que c'est bien notĂ© sur booking! Et??? Bref, on prend la chambre, c'est beau et mignon. On prend une douche, et c'est toute la sdd qui est inondĂ©e et la Vmc n'a pas l'air de fonctionner, y a de l'eau jusqu' au bord de l'Ă©vier quand on se douche, cool pour le tĂ©lĂ©phone juste Ă  cĂŽtĂ© ! Bref, on dort sur une bonne literie, et pour le p'tit dĂ©j, du pain de mie, on a du demander un morceau de baguette qu'elles allaient mettre au four aprĂšs notre demande. Pas beaucoup de choix dans ce mini buffet, heureusement que le cafĂ© Ă©tait bon. Au moment de rendre la clĂ©, je leur apporte des morceaux de plastique durs qui se trouvaient prĂšs du lit et la dame me demande ce que c'est. J'explique que j'ai trouvĂ© ça au bord du lit et que ça doit probablement provenir du pied du lit. Elle me rĂ©pond : ah ok, merci! Et quoi! Pas me demander si tout s'est bien passĂ© ? Vous avez passĂ© un agrĂ©able sĂ©jour ? Non, non, c'est normal de ne rien demander aux clients. En rĂ©sumĂ©, ça nous a dĂ©pannĂ©.
Stayed 1 night in Mar 2025

10/10 Excellent

anthony

Liked: Cleanliness
Stayed 1 night in Aug 2025

8/10 Good

Thibault

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

nathalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Verified traveler

Stayed 1 night in Jul 2025

8/10 Good

Stefano

Stayed 1 night in Jul 2025

10/10 Excellent

Richard

Stayed 1 night in Jun 2025

6/10 Okay

Philippe

Stayed 1 night in Mar 2025

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