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Citotel des Messageries

3.0 star property
Citotel des Messageries places travelers in the city center with a friendly staff ready to share local insights for exploring the surrounding area on foot

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Photo gallery for Citotel des Messageries

A courtyard with cobblestone flooring, a covered seating area with chairs and tables, and a building with multiple windows and doors. - Citotel des Messageries (Saintes)
A bedroom with a bed, a desk, and a chair near a window. - Citotel des Messageries (Saintes)
A dining area with tables and chairs, a pineapple on a table, and a bowl of fruit. - Citotel des Messageries (Saintes)
A building facade with a modern design, featuring a wooden panel and metal railing. - Citotel des Messageries (Saintes)
A hotel entrance with a sign reading "HÔTELES DE BASSAGERIES" and a palm plant in the foreground. - Citotel des Messageries (Saintes)
Located in the heart of the city, Citotel des Messageries offers a peaceful garden and library for relaxation. Guests enjoy WiFi throughout, a buffet breakfast, and conference space for meetings. Previous visitors consistently praise the exceptionally helpful staff.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Business services
  • Room service

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Design Double Room

A hotel room with a bed, two bedside tables with lamps, a chair, and a wall-mounted picture.

Design Double Room

9.0 out of 10
Wonderful
(20 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Junior Room

A hotel room with a sofa, a wooden table, a desk with a lamp, a bookshelf, and a bed with striped pillows.

Junior Room

10.0 out of 10
Exceptional
(1 review)
  • 24 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite

A hotel room with a bed, a desk, a chair, a television, and wall-mounted lamps.

Suite

  • City view
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Chambre Twin Tendance

Chambre Twin Tendance | Minibar, desk, soundproofing, WiFi (free)

Chambre Twin Tendance

  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Double classic

Minibar, desk, soundproofing, WiFi (free)

Double classic

  • 18 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

DOUBLE STANDARD

  • Sleeps 4
  • Free WiFi

DOUBLE STANDARD

  • Sleeps 4
  • Free WiFi

About the neighborhood

Saintes is home to Citotel des Messageries. Abbaye aux Dames and Arch of Germanicus are local landmarks, and some of the area's activities can be experienced at Golf Louis Rouyer-Guillet and La Pierre de Crazannes. Discover the area's water adventures with fishing nearby, or enjoy the great outdoors with hiking/biking trails. Visit our Saintes travel guide
Map
Rue des Messageries, Saintes, Charente-Maritime, 17100

What's nearby

  • Saintes Cathedral
    3 min walk - 0.2 miles
  • Arch of Germanicus
    5 min walk - 0.3 miles
  • Musée d'Archeologie
    5 min walk - 0.3 miles
  • Abbaye aux Dames
    11 min walk - 0.6 miles
  • Saintes Golf
    14 min walk - 0.8 miles

Getting around

  • Saintes Station
    16 min walk
  • Merignac Airport (BOD)
    77 min drive

Restaurants

  • Au Bistrot des Halles
    3 min walk
  • Garden Ice Café
    3 min walk
  • Les Remparts
    2 min walk
  • La Musadière
    3 min walk
  • La Mie Câline
    1 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Onsite parking available only on request
  • Self parking on site (EUR 14 per day)
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 9:30 AM for a fee: EUR 14 for adults and EUR 7 for children

Things to do

  • Library

Family friendly

  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Limited-hour front desk
  • Luggage storage

Guest services

  • No housekeeping service
  • Tour and ticket assistance

Business services

  • 269 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Stair-free path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • TV with premium satellite channels

Food and drink

  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 9:00 PM
Late check-in subject to availability

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 7 AM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 16.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.75 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 14.00 for adults and EUR 7.00 for children
  • Self parking fee: EUR 14.00 per day
  • Rollaway bed fee: EUR 16.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Property class

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Frequently asked questions

Is Citotel des Messageries pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is available for EUR 14.00 per day. Limited spots are available.

What time is check-in at Citotel des Messageries?

Check-in start time: 3 PM; Check-in end time: 9:00 PM. Late check-in is available during limited hours.

What time is check-out at Citotel des Messageries?

Check-out is at 11 AM.

Where is Citotel des Messageries located?

Situated in Saintes, this hotel is within a 5-minute walk of Arch of Germanicus, Saintes Cathedral, and Musée d'Archeologie. Abbaye aux Dames and Saint-Eutrope Church are also within 15 minutes. Saintes Station is 16 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Citotel des Messageries Reviews

9.0

Wonderful

9.2

Cleanliness

9.2

Location

9.0

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 225 out of 393 reviews
Rating 8 - Good. 135 out of 393 reviews
Rating 6 - Okay. 20 out of 393 reviews
Rating 4 - Poor. 8 out of 393 reviews
Rating 2 - Terrible. 5 out of 393 reviews

Reviews

Verified review

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large, clean, comfortable rooms. Wonderful staff
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Bianca

Liked: Staff & service
The hotel is in a great location close to all the shops and restaurants. We appreciated being able to store our bags at the hotel prior to check in and having the bags delivered to our room was a nice touch. The mini bar fridge is useful.
Stayed 4 nights in Feb 2026
Verified review

8/10 Good

Hein Willem

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very friendly hotel in the centre of town. The staff was entousiastic and fluent in english. We recommend this cosy hotel.
Stayed 1 night in May 2024
Verified review

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly and helpful and the hotel was really well located. Would recommend
Stayed 2 nights in Aug 2024
Verified review

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in a. Great town. Nice area. La Terrace restaurant close by I would highly recommend. Really nice room in the hotel. Staff were great.
Stayed 1 night in Aug 2023
Verified review

8/10 Good

CLARE

Liked: Property conditions & facilities
Staff was very nice. Room was also nicely appointed but had a dank, musty smell even though all the furnishings appeared new.
Stayed 1 night in May 2025
Verified review

6/10 Okay

Penelope

Liked: Cleanliness, staff & service
The hotel was clean and quite comfortable. However, the bathroom had poor ventilation and insufficient coffee was provided. The air conditioning unit had no remote control. In its favour the hotel was in an excellent location and very central.
Stayed 4 nights in Oct 2024
Verified review

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel in the heart of Saintes.
Stayed 1 night in Apr 2024
Verified review

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Saintes centre hotel

Very central to Saintes
Stayed 1 night in Aug 2024
Verified review

10/10 Excellent

Ernest

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Newly renovated hotel in the heart ❤️ of downtown. Great staff clean large modern rooms great price
Stayed 1 night in Jul 2022
Verified review

10/10 Excellent

patrice

Liked: Cleanliness, staff & service, property conditions & facilities
Cccccvvvvvvvvvvbbvvvvvbvbbbv
Stayed 2 nights in Nov 2024
Verified review

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good comfortable and well-located

Very well located. Only disappointment was that the hotel car park was full. If the website had made clear that this needed to be booked, I would have done so. As it was I had to lug heavy bags quite a distance with no offer of help. On the plus side, breakfast was excellent
Stayed 1 night in Sep 2022
Verified review

6/10 Okay

David

Arrived Sunday afternoon, all lights in reception were off and felt very unwelcoming. No heating in room was very cold. Was told would turn thermostat up but made no difference. Radiators cool, room cold. Unpleasant damp smell in bathroom.
Stayed 1 night in Mar 2025
Verified review

8/10 Good

Christophe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Chambre propre, personnel sympathique.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Marie Ketty

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent emplacement en olein dans le centre de Saintes. 5 minutes en voiture de la gare et de la place pour se garer aux alentours gratuitement le weekend. Accueil plus que top, personnel souriant et à l'écoute. Chambre très calme et literie de très bonne qualité. Petit dej très bien. Nous avons passé un très agréable sejour entre sœurs. Je recommande !
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Laurence

Liked: Cleanliness, staff & service, amenities
Parfait.
Stayed 4 nights in Jan 2026
Verified review

10/10 Excellent

Sebastien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Chambre spacieuse
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

frederic

Liked: Cleanliness, amenities, property conditions & facilities
Tout était parfait
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parfait
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
La chambre etait propre et tranquille et les dames a la reception nous avons donne un bon acceuil. Les Messageries est toujours notre hotel de choix quand nous sommes a Saintes en route pour le sud-ouest de la France apres avoir quitte Roscoff. Le petit dejeuner offre des choix varies. Le vieux batiment est a la fois tres interessant et tres beau.
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Arnaud

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel central et bien placé propre et accueillant mais un peu ancien.
Stayed 1 night in Oct 2025
Verified review

4/10 Poor

Pentti

Liked: Staff & service
Hotelli melko vaatimaton, mutta yhden yön pysäkiksi ok
Stayed 1 night in Oct 2025
Verified review

8/10 Good

michel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pas testé kz petit déjeuner
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Anne

Hôtel charmant, très propres
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

CHRISTIAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Situation idéale pour profiter et visiter Saintes

Accueil agréable, séjour confortable, idéal pour visiter Saintes car situé en plein centre près de la cathédrale mais prenez soin de réserver votre place de parking car le nombre de places est limité
Stayed 1 night in Aug 2025