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La Bertelière, The Originals Relais Rouen

4.0 star property
Hotel in Saint-Martin-du-Vivier with a 24-hour front desk and a restaurant

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Photo gallery for La Bertelière, The Originals Relais Rouen

Exterior
In-room safe, desk, soundproofing, iron/ironing board
Reception
Exterior
Garden

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Parking included
  • Room service
  • Laundry
  • Breakfast available

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Superior Room

Superior Room | In-room safe, desk, soundproofing, iron/ironing board

Superior Room

Highlights

Soundproofed
Heating
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Private bathroom
Hair dryer
Bathrobes
  • 18 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Junior Suite

In-room safe, desk, soundproofing, iron/ironing board

Junior Suite

Highlights

Soundproofed
Heating
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Private bathroom
Hair dryer
Bathrobes
  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Traditional Room

Traditional Room | In-room safe, desk, soundproofing, iron/ironing board

Traditional Room

Highlights

Soundproofed
Heating
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Shower/tub combination
Bathrobes
Private bathroom
  • 18 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

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Reception

Best Western Plus Le Conquerant Rouen Nord

  • Hot Tub
  • Spa
  • Pet friendly
  • Parking included
9.4 out of 10, Exceptional, 194 reviews
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About the neighborhood

Map
1641 Avenue De Mesnil Gremichon, Saint-Martin-du-Vivier, Seine-Maritime, 76160

What's nearby

  • Charles Nicolle Hospital - 7 min drive - 3.7 miles
  • Tour Jeanne d'Arc - 7 min drive - 3.5 miles
  • Rouen Cathedral - 9 min drive - 3.9 miles
  • Gros Horloge - 9 min drive - 3.9 miles
  • Place du Vieux-Marche - 9 min drive - 3.9 miles

Getting around

  • Palais de Justice Tram Station - 9 min drive
  • St-Martin-du-Vivier Station - 13 min walk
  • Rouen (URO-Rouen - Seine Valley) - 29 min drive

Restaurants

  • ‪La Strada - ‬4 min drive
  • ‪Centre d'entrainement golfique de BOIS-GUILLAUME - ‬6 min drive
  • ‪Le Comptoir du Malt - ‬5 min drive
  • ‪Villa Léonard - ‬3 min drive
  • ‪Hippopotamus Steakhouse - ‬5 min drive

About this property

La Bertelière, The Originals Relais Rouen

Upscale hotel near a train station
Take advantage of a terrace, a garden, and dry cleaning/laundry services at La Bertelière, The Originals Relais Rouen. The on-site French cuisine restaurant, Le Jardin D Hiver, offers lunch and dinner. In addition to a bar and a business center, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Free self parking
  • Buffet breakfast (surcharge), RV/bus/truck parking, and an electric car charging station
  • Express check-in, a 24-hour front desk, and a front-desk safe
Room features
All guestrooms at La Bertelière, The Originals Relais Rouen have thoughtful touches such as bathrobes, as well as amenities like free WiFi and safes.
Other conveniences in all rooms include:
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Free toiletries and hair dryers
  • Flat-screen TVs with satellite channels
  • LED light bulbs, electric kettles, and heating

Languages

English, French, German, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 17 for adults and EUR 8 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Le Jardin D Hiver

Things to do

  • Bicycle storage
  • Billiards/pool table
  • TV in common areas

Family friendly

  • In-room crib
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 215 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Low-height counter and sink
  • No elevator
  • Raised toilet seat
  • Stair-free path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 1 building
  • 1 floor
  • At least 80% lighting from LEDs
  • Banquet hall
  • Comprehensive food waste policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 18 per pet, per night
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 25.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.90 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 17 for adults and EUR 8 for children
  • Pet fee: EUR 18 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

This property does not have elevators
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Berteliere
Quality Berteliere
Quality Berteliere Saint-Martin-du-Vivier
Quality Hotel Berteliere
Quality Hotel Berteliere Saint-Martin-du-Vivier
Qualys-Hotel Rouen Hotel
Qualys-Hotel Rouen
QUALYS-HOTEL Rouen Nord Hotel Saint-Martin-du-Vivier
QUALYS-HOTEL Rouen Nord Hotel
QUALYS-HOTEL Rouen Nord Saint-Martin-du-Vivier
La Bertelière The Originals Relais Rouen
La Bertelière, The Originals Relais Rouen Hotel
La Berteliere The Originals Relais (Qualys Hotel)
La Bertelière, The Originals Relais Rouen Saint-Martin-du-Vivier

Frequently asked questions

Is La Bertelière, The Originals Relais Rouen pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 18 per pet, per night. Service animals are exempt from fees.

How much is parking at La Bertelière, The Originals Relais Rouen?

Self parking is free at this property.

What time is check-in at La Bertelière, The Originals Relais Rouen?

Check-in start time: 3 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at La Bertelière, The Originals Relais Rouen?

Check-out is at 11 AM.

Where is La Bertelière, The Originals Relais Rouen located?

Situated in Saint-Martin-du-Vivier, this hotel is 2.8 mi (4.5 km) from Rouen Cemetery and 2.8 mi (4.6 km) from Centre d'Histoire Sociale. Hotel de Ville and Tour Jeanne d'Arc are also within 6 mi (10 km). St-Martin-du-Vivier Station is 13 minutes by foot.

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La Bertelière, The Originals Relais Rouen Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 167 out of 417 reviews
Rating 8 - Good. 176 out of 417 reviews
Rating 6 - Okay. 53 out of 417 reviews
Rating 4 - Poor. 15 out of 417 reviews
Rating 2 - Terrible. 6 out of 417 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Lesley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel and staff, very friendly, would definitely go back for another stay.
Stayed 1 night in Feb 2024

8/10 Good

Bill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stop over driving south.

Check in great, room great, dog friendly as promised, car parking great, breakfast was good but cooked breakfast food could have been better. Dining experience amazing!
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay just outside Rouen

Lovely hotel in quiet area very close to Rouen. Car parking on site. Restaurant very good and not expensive for the food and service provided.
Stayed 1 night in Oct 2024

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities
Very pet friendly. Had a lovely meal in the beautiful dining room with my dog.
Stayed 1 night in Oct 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A great place to stay.

We had a very happy stay at this beautiful hotel. The staff, the service, the food and the room were all excellent. A great place with a convenient location for access to the A28 motorway.
Stayed 1 night in Nov 2023

8/10 Good

Carsten

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, good food, Nice service , charging possible for Electric car
Stayed 1 night in Jul 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in was quick and simple. The service in the restaurant was very good and the meal good value.
Stayed 1 night in Mar 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

overnight stop

Have stayed here several times as a stopover. It is very consistent in every way. Service,food, cleanliness and staff all very good
Stayed 1 night in Mar 2024

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing dog friendly hotel

We stopped here on the way back to the UK with our dog. Cannot fault anything. Room was amazing, great restaurant with our dog allowed to join us, no problem catering for vegetarian options, good food and wine, great location, friendly staff......5 stars
Stayed 1 night in Jul 2024

10/10 Excellent

Jayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, very friendly staff and efficient service. Fabulous Dining experience and also a great hotel for our dog. Will definitely return here later in the year.
Stayed 1 night in May 2023

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great to have French cuisine in a lovely restaurant.... it was my final night treat!
Stayed 1 night in Oct 2023

10/10 Excellent

patricia

Liked: Cleanliness, staff & service
Excellent to find a kettle in the room for making a hot drink. Water gift was good too.
Stayed 1 night in Oct 2024

10/10 Excellent

Steven John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Couple and 2 doggies

Lovely stop over on our trip to Ireland. Cosy rooms and we really appreciate how dog friendly the hotel is which our 2 little doggies really enjoyed and they even joined us for dinner in the restaurant. The food was good for dinner. We will be back not just because I left clothing behind but it is a lovely friendly hotel.
Stayed 1 night in Dec 2023

10/10 Excellent

annette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed here passing through to Calais. Ideal stop off as near to the motorway. Dog friendly. The restaurant was lovely French cuisine. The room had a second door separating the bedroom from the entry door which cut down on hearing anyone in corridors which was a bonus to help my dog settle a lot easier. Would definitely stay here again.
Stayed 1 night in Nov 2023

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was no air conditioning in our room. The toilet room was a bit close. The beds and linen were very good. The restaurant was good a lovely tasting menu. Our dog was welcome and plenty of outside space to run. The best bit was location for the motorway to Calais.
Stayed 1 night in Aug 2022

10/10 Excellent

Laurent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Kia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Patrice

Stayed 1 night in Feb 2025

10/10 Excellent

Karine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Myra Ruffler

Stayed 1 night in Dec 2024

10/10 Excellent

Jean-Claude

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Nils

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Het is een prima hotel, erg fijne bedden, geluiddichte kamers, redelijk besloten, dus veilige parkeerplaatsen, alles prima maar ontbijt is in verhouding erg duur maar wel uitgebreid. Een nieuw koffie apparaat zou geen luxe zijn.
Stayed 1 night in Oct 2024

10/10 Excellent

Garry

Stayed 1 night in Sep 2024