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La Bertelière, The Originals Relais Rouen

4.0 star property
Hotel in Saint-Martin-du-Vivier with a 24-hour front desk and a restaurant

Choose dates to view prices

Photo gallery for La Bertelière, The Originals Relais Rouen

Exterior
Bar (on property)
Garden
Exterior
Reception
La Bertelière offers an upscale retreat near Rouen with a beautiful garden. Enjoy French cuisine at the on-site restaurant Le Jardin D'Hiver for lunch or dinner, relax with drinks at the bar, and stay connected with free in-room WiFi. Dry cleaning services add convenience.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Parking included
  • Room service
  • Pet friendly

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Traditional Room

Traditional Room | In-room safe, desk, soundproofing, iron/ironing board

Traditional Room

9.2 out of 10
Wonderful
(7 reviews)

Highlights

Soundproofed
Heating
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hair dryer
Shower/tub combination
Private bathroom
  • 18 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Superior Room

Superior Room | In-room safe, desk, soundproofing, iron/ironing board

Superior Room

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Heating
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Bathrobes
Private bathroom
Hair dryer
  • 18 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Junior Suite

In-room safe, desk, soundproofing, iron/ironing board

Junior Suite

Highlights

Soundproofed
Heating
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Bathrobes
Private bathroom
Hair dryer
  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

About the neighborhood

Map
1641 Avenue De Mesnil Gremichon, Saint-Martin-du-Vivier, Seine-Maritime, 76160

What's nearby

  • Charles Nicolle Hospital - 7 min drive - 3.1 miles
  • Tour Jeanne d'Arc - 7 min drive - 3.5 miles
  • Musée des Beaux-Arts - 8 min drive - 3.7 miles
  • Rouen Cathedral - 9 min drive - 3.9 miles
  • Place du Vieux-Marche - 9 min drive - 3.9 miles

Getting around

  • Palais de Justice Tram Station - 9 min drive
  • St-Martin-du-Vivier Station - 13 min walk
  • Rouen (URO-Rouen - Seine Valley) - 29 min drive

Restaurants

  • ‪Restaurant Le P’tit Veau D’or - ‬4 min drive
  • ‪La Sangria - ‬6 min drive
  • ‪Le Comptoir du Malt - ‬5 min drive
  • ‪La Strada - ‬5 min drive
  • ‪L'addition - ‬5 min drive

About this property

La Bertelière, The Originals Relais Rouen

Upscale hotel near a train station
Take advantage of a terrace, a garden, and dry cleaning/laundry services at La Bertelière, The Originals Relais Rouen. The on-site French cuisine restaurant, Le Jardin D Hiver, offers lunch and dinner. In addition to a bar and a business center, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Free self parking
  • Buffet breakfast (surcharge), RV/bus/truck parking, and an electric car charging station
  • Express check-in, secured bicycle storage, and free newspapers
Room features
All guestrooms at La Bertelière, The Originals Relais Rouen have thoughtful touches such as bathrobes, as well as amenities like free WiFi and safes.
Other conveniences in all rooms include:
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Free toiletries and hair dryers
  • Flat-screen TVs with satellite channels
  • LED light bulbs, electric kettles, and heating

Similar properties

Reception

Best Western Plus Le Conquerant Rouen Nord

  • Hot Tub
  • Spa
  • Pet friendly
  • Parking included
9.4 out of 10, Exceptional, 233 reviews
Best Western Plus Le Conquerant Rouen Nord

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 17 for adults and EUR 8 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Le Jardin D Hiver

Things to do

  • Bicycle storage
  • Billiards/pool table
  • TV in common areas

Family friendly

  • In-room crib
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 215 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Low-height counter and sink
  • No elevator
  • Raised toilet seat
  • Stair-free path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 1 building
  • 1 floor
  • At least 80% lighting from LEDs
  • Banquet hall
  • Comprehensive food waste policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 18 per pet, per night
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 25.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.90 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 17 for adults and EUR 8 for children
  • Pet fee: EUR 18 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

This property does not have elevators
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Berteliere
Quality Berteliere
Quality Berteliere Saint-Martin-du-Vivier
Quality Hotel Berteliere
Quality Hotel Berteliere Saint-Martin-du-Vivier
Qualys-Hotel Rouen Hotel
Qualys-Hotel Rouen
QUALYS-HOTEL Rouen Nord Hotel Saint-Martin-du-Vivier
QUALYS-HOTEL Rouen Nord Hotel
QUALYS-HOTEL Rouen Nord Saint-Martin-du-Vivier
La Bertelière The Originals Relais Rouen
La Bertelière, The Originals Relais Rouen Hotel
La Berteliere The Originals Relais (Qualys Hotel)
La Bertelière, The Originals Relais Rouen Saint-Martin-du-Vivier

Frequently asked questions

Is La Bertelière, The Originals Relais Rouen pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 18 per pet, per night. Service animals are exempt from fees.

How much is parking at La Bertelière, The Originals Relais Rouen?

Self parking is free at this property.

What time is check-in at La Bertelière, The Originals Relais Rouen?

Check-in start time: 3 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at La Bertelière, The Originals Relais Rouen?

Check-out is at 11 AM.

Where is La Bertelière, The Originals Relais Rouen located?

Situated in Saint-Martin-du-Vivier, this hotel is 2.8 mi (4.5 km) from Rouen Cemetery and 2.8 mi (4.6 km) from Centre d'Histoire Sociale. Hotel de Ville and Tour Jeanne d'Arc are also within 6 mi (10 km). St-Martin-du-Vivier Station is 13 minutes by foot.

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La Bertelière, The Originals Relais Rouen Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 174 out of 428 reviews
Rating 8 - Good. 180 out of 428 reviews
Rating 6 - Okay. 53 out of 428 reviews
Rating 4 - Poor. 15 out of 428 reviews
Rating 2 - Terrible. 6 out of 428 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Restaurant was very good for an evening meal with local produce and breakfast was a good selection too.
Stayed 1 night in Jul 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A great place to stay.

We had a very happy stay at this beautiful hotel. The staff, the service, the food and the room were all excellent. A great place with a convenient location for access to the A28 motorway.
Stayed 1 night in Nov 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay just outside Rouen

Lovely hotel in quiet area very close to Rouen. Car parking on site. Restaurant very good and not expensive for the food and service provided.
Stayed 1 night in Oct 2024

8/10 Good

Bill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stop over driving south.

Check in great, room great, dog friendly as promised, car parking great, breakfast was good but cooked breakfast food could have been better. Dining experience amazing!
Stayed 1 night in Mar 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in was quick and simple. The service in the restaurant was very good and the meal good value.
Stayed 1 night in Mar 2024

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing dog friendly hotel

We stopped here on the way back to the UK with our dog. Cannot fault anything. Room was amazing, great restaurant with our dog allowed to join us, no problem catering for vegetarian options, good food and wine, great location, friendly staff......5 stars
Stayed 1 night in Jul 2024

10/10 Excellent

Steven John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Couple and 2 doggies

Lovely stop over on our trip to Ireland. Cosy rooms and we really appreciate how dog friendly the hotel is which our 2 little doggies really enjoyed and they even joined us for dinner in the restaurant. The food was good for dinner. We will be back not just because I left clothing behind but it is a lovely friendly hotel.
Stayed 1 night in Dec 2023

10/10 Excellent

patricia

Liked: Cleanliness, staff & service
Excellent to find a kettle in the room for making a hot drink. Water gift was good too.
Stayed 1 night in Oct 2024

10/10 Excellent

HEATHER

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nicely presented, quiet location. Food delicious
Stayed 1 night in Aug 2025

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location just of Autoroute, friendly staff and well maintained hotel in very pretty grounds.
Stayed 1 night in Jun 2025

10/10 Excellent

Mads

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
overnatning på vej til le mans supper mad
Stayed 1 night in Jun 2025

10/10 Excellent

Eric W.

Liked: Cleanliness, staff & service, property conditions & facilities

Convenient , clean, good food, regular stop for us

High quality as usual, I asked for an extra firm mattress and didn’t get it but it’s not a major issue.
Stayed 1 night in May 2025

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities
Very pet friendly. Had a lovely meal in the beautiful dining room with my dog.
Stayed 1 night in Oct 2024

8/10 Good

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Het is een prima hotel, erg fijne bedden, geluiddichte kamers, redelijk besloten, dus veilige parkeerplaatsen, alles prima maar ontbijt is in verhouding erg duur maar wel uitgebreid. Een nieuw koffie apparaat zou geen luxe zijn.
Stayed 1 night in Oct 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lugnt och tyst område. Vacker trädgård omger hotellet. Restaurang av mycket hög klass. Vänlig personal
Stayed 1 night in Jul 2024

8/10 Good

Carsten

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, good food, Nice service , charging possible for Electric car
Stayed 1 night in Jul 2024

8/10 Good

jerome

Liked: Cleanliness, staff & service, room comfort
Bel établissement mais qui commence a accuser serieusement le poids des ages. Le personnel est agréable et le restaurant bon mais la décoration est hors d age
Stayed 1 night in Jul 2024

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Heerlijke bedden, geluidsarm en prima gelegen redelijk dicht bij de snelweg, veilig voor bv fietsen achter op de auto.
Stayed 1 night in Jun 2024

6/10 Okay

Jean Philippe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Moyen

Très mal dormi car un car de touristes et les radiateurs sont à purger en chambre 19
Stayed 1 night in May 2024

6/10 Okay

Mathilde

Sejour agréable mais un petit dejeuner assez onereux pour un buffet selon moi un peu trop simple
Stayed 1 night in Apr 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

overnight stop

Have stayed here several times as a stopover. It is very consistent in every way. Service,food, cleanliness and staff all very good
Stayed 1 night in Mar 2024

10/10 Excellent

Lesley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel and staff, very friendly, would definitely go back for another stay.
Stayed 1 night in Feb 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Hotel très bruyant. Mobilier défraîchi
Stayed 2 nights in Dec 2023

10/10 Excellent

ALEXANDRA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One night stopover

En route au tunnel sous la manche, passait la nuit a Rouen, hotel tres confortable, tres aimable.
Stayed 1 night in Dec 2023

10/10 Excellent

Alexandre

Propre, chambre spacieuse et personnel accueillant.
Stayed 1 night in Nov 2023

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