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Holiday Inn Express Saint John Harbour Side by IHG

4.0 star property
Hotel in Saint John with free breakfast and a fitness center

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Photo gallery for Holiday Inn Express Saint John Harbour Side by IHG

Indoor pool
Suite, 1 King Bed | 1 bedroom, premium bedding, down comforters, desk
Reception
Exterior
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Gym

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Room, 1 Queen Bed with Sofa bed

Room, 1 Queen Bed with Sofa bed | 1 bedroom, premium bedding, down comforters, desk

Room, 1 Queen Bed with Sofa bed

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Pillow menu
Separate bedroom
Sofa bed - double
  • 37 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds

1 bedroom, premium bedding, down comforters, desk

Standard Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Pillow menu
Separate bedroom
Premium bedding
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | 1 bedroom, premium bedding, down comforters, desk

Suite, 1 King Bed

Highlights

Separate dining area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Pillow menu
Separate bedroom
  • 37 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, Non Smoking

1 bedroom, premium bedding, down comforters, desk

Standard Room, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Pillow menu
Separate bedroom
Premium bedding
  • Sleeps 2
  • 1 Queen Bed OR 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Mobility Accessible (Mobility, Roll In Shower)

1 bedroom, premium bedding, down comforters, desk

Standard Room, 1 Queen Bed, Mobility Accessible (Mobility, Roll In Shower)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Pillow menu
Separate bedroom
Premium bedding
  • 37 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed

1 bedroom, premium bedding, down comforters, desk

Standard Room, 1 Queen Bed

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Pillow menu
Separate bedroom
Premium bedding
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

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Crowne Plaza Saint John Harbour View by IHG

  • Pool
  • Hot Tub
  • Pet friendly
  • Parking included
8.8 out of 10, Excellent, 278 reviews
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About the neighborhood

Map
400 Main Street, Saint John, NB, E2K4N5

What's nearby

  • Market Square - 12 min walk - 0.6 miles
  • Harbour Station - 15 min walk - 0.8 miles
  • Saint John City Market - 20 min walk - 1.1 miles
  • Marco Polo Cruise Terminal - 3 min drive - 1.4 miles
  • Bay Ferries - 3 min drive - 2.0 miles

Getting around

  • Saint John, NB (YSJ) - 20 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪Tim Hortons - ‬4 min walk
  • ‪Tim Hortons - ‬9 min walk
  • ‪Peppers Pub - ‬19 min walk
  • ‪Vito's Dining Room & Lounge - ‬16 min walk

About this property

Holiday Inn Express Saint John Harbour Side by IHG

Upscale hotel located in North End
Take advantage of a free breakfast buffet, dry cleaning/laundry services, and a gym at Holiday Inn Express Saint John Harbour Side by IHG. For some rest and relaxation, visit the hot tub. In addition to a business center, guests can connect to free in-room WiFi.
You'll also find perks like:
  • An indoor pool
  • Free self parking
  • A banquet hall, smoke-free premises, and a TV in the lobby
  • An elevator, luggage storage, and a water dispenser
  • Guest reviews say great things the breakfast, helpful staff, and location
Room features
All 94 rooms offer comforts such as premium bedding and pillow menus, in addition to thoughtful touches like free WiFi and air conditioning. Guest reviews highly rate the clean rooms at the property.
Extra amenities include:
  • Down comforters, rollaway/extra beds (surcharge), and free cribs/infant beds
  • Bathrooms with free toiletries and hair dryers
  • 32-inch TVs with premium channels
  • Refrigerators, microwaves, and coffee/tea makers

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Free crib
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 20.00 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 10.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: CAD 20.00 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has received its official star rating from Canada Select.

Property is also known as

Holiday Inn Express Harbour Side
Holiday Inn Express Harbour Side Hotel
Holiday Inn Express Harbour Side Hotel Saint John
Holiday Inn Express Saint John Harbour Side
Holiday Inn Express Saint John Harbour Side Hotel
Inn Express Harbour Side

Frequently asked questions

Does Holiday Inn Express Saint John Harbour Side by IHG have a pool?

Yes, this property has an indoor pool.

Is Holiday Inn Express Saint John Harbour Side by IHG pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of CAD 20.00 per accommodation, per night. Service animals are exempt from fees.

How much is parking at Holiday Inn Express Saint John Harbour Side by IHG?

Self parking is free at this property.

What time is check-in at Holiday Inn Express Saint John Harbour Side by IHG?

Check-in start time: 3 PM; Check-in end time: 5 AM. After-hours check-in is not available.

What time is check-out at Holiday Inn Express Saint John Harbour Side by IHG?

Check-out is at noon.

Where is Holiday Inn Express Saint John Harbour Side by IHG located?

Located in North End, this hotel is within a 10-minute walk of Lord Beaverbrook Rink and Fort Howe. New Brunswick Museum and Harbour Station are also within 1 mi (2 km).

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Holiday Inn Express Saint John Harbour Side by IHG Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 719 out of 1001 reviews
Rating 8 - Good. 219 out of 1001 reviews
Rating 6 - Okay. 37 out of 1001 reviews
Rating 4 - Poor. 16 out of 1001 reviews
Rating 2 - Terrible. 10 out of 1001 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

ric

Liked: Cleanliness, amenities, property conditions & facilities
Nice stay
Stayed 1 night in May 2025

10/10 Excellent

Candace

Liked: Cleanliness, amenities, property conditions & facilities
Enjoyed a relaxing stay.
Stayed 2 nights in Apr 2025

10/10 Excellent

corinne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really appreciated the free parking, the included breakfast and especially the easy way to control the room temperature as it was very warm.
Stayed 1 night in May 2025

10/10 Excellent

William

Liked: Cleanliness, amenities, property conditions & facilities
Buffet breakfast was great to have and many options to choose from. Room was clean and comfortable. The kitchenette was a great addition for our stay.
Stayed 5 nights in May 2025

10/10 Excellent

Eliane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean and warm pool, comfy and spacious rooms.
Stayed 1 night in Apr 2025

6/10 Okay

Jack

Not so much a preferred location
Stayed 1 night in Jun 2025

10/10 Excellent

Janet

Liked: Staff & service, amenities, property conditions & facilities
The staff from front desk to housekeeping were awesome!
Stayed 3 nights in Apr 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely clean and quiet. Bed and pillows were amazingly comfortable.
Stayed 1 night in May 2025

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities
Perfect!
Stayed 1 night in May 2025

10/10 Excellent

Rachelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay and it was a pleasant surprise the pool facilities were top notch. Staff were extremely friendly and the room was exactly what we needed for our one night stay. Parking was also plentiful and hassle free. We would absolutely stay at this location again.
Stayed 1 night in Apr 2025

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff was awesome! Very nice and helpful for any needs we had.
Stayed 1 night in Apr 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet comfortable stay. Great breakfast options.
Stayed 1 night in Mar 2025

10/10 Excellent

Joan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Clean rooms. Free buffet breakfast. You feel at home there.
Stayed 6 nights in Apr 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean. Like new.
Stayed 1 night in May 2025

10/10 Excellent

Shawn

Liked: Cleanliness, staff & service, property conditions & facilities
The front desk associate was excellent.
Stayed 1 night in Apr 2025

10/10 Excellent

Mark

Liked: Cleanliness, property conditions & facilities
Friendly helpful staff
Stayed 1 night in Apr 2025

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, amenities
Enjoyed hot tub, and breakfast. Service from everyone. Beautiful room. Prompt service to requests.
Stayed 2 nights in May 2025

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay. Clean beautiful room.
Stayed 1 night in Mar 2025

10/10 Excellent

Tamara

Liked: Amenities
Fast service
Stayed 1 night in Apr 2025

10/10 Excellent

Clifton

Liked: Cleanliness, staff & service, property conditions & facilities
Very good staff
Stayed 1 night in Mar 2025

8/10 Good

Jack

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location ,friendly staff
Stayed 1 night in Dec 2024

8/10 Good

Dwight

Liked: Cleanliness, staff & service, property conditions & facilities
Worth it
Stayed 1 night in Apr 2025

10/10 Excellent

Douglas

Liked: Staff & service, amenities, property conditions & facilities
Small issue when I first checked in, the reservation was not showing that I booked through and paid through Expedia. The check in clerk told me I had to deal with Expedia and wouldn't/couldn't help us and almost had to pay twice for a hotel room. However went to the front desk a third time after hotel shift change and Brandon was the check in clerk. Brandon was exceptional and corrected the problem instantly. Thank you Brandon.
Stayed 1 night in Jun 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay, staff were amazing, breakfast was good.
Stayed 1 night in Oct 2024

10/10 Excellent

gerard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
People were very kind and helpful. I would certainly go back and certainly recommend it.
Stayed 2 nights in Mar 2025