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Hôtel et Résidence La Réserve

4.0 star property
Hotel with free parking, a quick walk to Bay of Biscay

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Photo gallery for Hôtel et Résidence La Réserve

Seasonal outdoor pool, pool umbrellas, sun loungers
Reception
Traditional Double or Twin Room | In-room safe, desk, free WiFi, bed sheets
Comfort Apartment (for 4 people) | View from room
Family Apartment (for 4 people) | In-room safe, desk, free WiFi, bed sheets

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking available
  • 24/7 front desk
  • Bar
  • Pool
  • Air conditioning
  • Room service

Room options

Available filters for rooms
Showing 16 of 16 rooms

View all photos for Family Apartment (for 5 people)

Family Apartment (for 5 people) | In-room safe, desk, free WiFi, bed sheets

Family Apartment (for 5 people)

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Free cribs/infant beds
Kitchenette
Full-sized refrigerator/freezer
Dishwasher
  • 60 sq m
  • Sleeps 5
  • 1 King Bed, 1 Twin Bed and 1 Double Sofa Bed

View all photos for Privilege Room, partial Ocean View

Privilege Room, partial Ocean View | In-room safe, desk, free WiFi, bed sheets

Privilege Room, partial Ocean View

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Flat-screen TV
Rainfall showerhead
Private bathroom
Bathrobes
Shower/tub combination
  • 22 sq m
  • Partial sea view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Club Double or Twin Room

Club Double or Twin Room | In-room safe, desk, free WiFi, bed sheets

Club Double or Twin Room

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Rainfall showerhead
Private bathroom
Bathrobes
Shower/tub combination
Hair dryer
  • 22 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Traditional Double or Twin Room

Traditional Double or Twin Room | In-room safe, desk, free WiFi, bed sheets

Traditional Double or Twin Room

Highlights

Balcony
Air conditioning
Flat-screen TV
Rainfall showerhead
Private bathroom
Bathrobes
Shower/tub combination
Hair dryer
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Double Room

Standard Double Room | In-room safe, desk, free WiFi, bed sheets

Standard Double Room

Highlights

Air conditioning
Flat-screen TV
Rainfall showerhead
Private bathroom
Bathrobes
Shower/tub combination
Hair dryer
Electric kettle
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Apartment (for 4 people)

Family Apartment (for 4 people) | In-room safe, desk, free WiFi, bed sheets

Family Apartment (for 4 people)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Kitchenette
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
Separate bedroom
  • 50 sq m
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed and 1 King Sofa Bed

View all photos for Suite, Partial Sea View

Suite, Partial Sea View | In-room safe, desk, free WiFi, bed sheets

Suite, Partial Sea View

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Rainfall showerhead
2 bathrooms
Bathrobes
Shower/tub combination
  • 43 sq m
  • Partial sea view
  • Sleeps 4
  • 1 King Bed and 1 King Sofa Bed

View all photos for Privilege room Garden view

Privilege room Garden view | In-room safe, desk, free WiFi, bed sheets

Privilege room Garden view

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Rainfall showerhead
Private bathroom
Bathrobes
Shower/tub combination
Hair dryer
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Studio (for 2 people)

Studio (for 2 people) | Living room | 22-inch flat-screen TV with digital channels, TV

Studio (for 2 people)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Kitchenette
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
Shower/tub combination
  • 25 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 Double Bed

View all photos for Family Studio (for 3 people)

Family Studio (for 3 people) | Living room | 22-inch flat-screen TV with digital channels, TV

Family Studio (for 3 people)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Kitchenette
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
Shower/tub combination
  • 36 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Prestige Apartment (for 6 people)

Prestige Apartment (for 6 people) | Living room | 22-inch flat-screen TV with digital channels, TV

Prestige Apartment (for 6 people)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Kitchenette
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
2 bedrooms
  • 73 sq m
  • Ocean view
  • Sleeps 6
  • 2 King Beds and 1 King Sofa Bed

View all photos for Comfort Apartment (for 4 people)

Comfort Apartment (for 4 people) | Bathroom | Combined shower/tub, rainfall showerhead, bathrobes, towels

Comfort Apartment (for 4 people)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Kitchenette
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
Separate bedroom
  • 60 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Family Apartment (for 6 people)

Family Apartment (for 6 people) | Living room | 22-inch flat-screen TV with digital channels, TV

Family Apartment (for 6 people)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Kitchenette
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
2 bedrooms
  • 66 sq m
  • Partial ocean view
  • Sleeps 6
  • 2 King Beds and 1 Queen Sofa Bed

View all photos for Family Studio Suite (for 4 people)

Family Studio Suite (for 4 people) | Living room | 22-inch flat-screen TV with digital channels, TV

Family Studio Suite (for 4 people)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Kitchenette
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
Shower/tub combination
  • 49 sq m
  • Partial ocean view
  • Sleeps 4
  • 1 Large Twin Bed and 1 King Sofa Bed

View all photos for Prestige Room

Prestige Room | In-room safe, desk, free WiFi, bed sheets

Prestige Room

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Flat-screen TV
Shower/tub combination
Hair dryer
Bathrobes
Rainfall showerhead
  • 27 sq m
  • Ocean view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Room

Family Room | In-room safe, desk, free WiFi, bed sheets

Family Room

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Rainfall showerhead
2 bathrooms
Bathrobes
Shower/tub combination
  • Sleeps 4
  • 1 King Bed and 1 King Sofa Bed

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About the neighborhood

Map
Pointe Sainte Barbe, 1 Avenue Gaëtan Bernoville, Saint-Jean-de-Luz, Pyrenees-Atlantiques, 64500

What's nearby

  • Les Flots Bleus - 5 min walk - 0.3 miles
  • St-Jean-de-Luz Beach - 13 min walk - 0.7 miles
  • Church of St-Jean-Baptiste - 3 min drive - 1.1 miles
  • Port de Saint-Jean-de-Luz - 4 min drive - 1.8 miles
  • Maison de l'Infante - 4 min drive - 1.8 miles

Getting around

  • Guethary Station - 8 min drive
  • Biarritz (BIQ-Pays Basque) - 20 min drive

Restaurants

  • ‪Café le Vauban - ‬18 min walk
  • ‪Brasserie le Sud - ‬18 min walk
  • ‪Le Bar Basque - ‬17 min walk
  • ‪Restaurant Ilura - ‬2 min walk
  • ‪Le Bistrot Luzien - ‬18 min walk

About this property

Hôtel et Résidence La Réserve

Upscale hotel near Bay of Biscay
Located close to Church of St-Jean-Baptiste and Maison Louis XIV, Hôtel et Résidence La Réserve provides a terrace, a coffee shop/cafe, and a garden. Treat yourself to spa services, such as a body treatment or a facial. The on-site French cuisine restaurant, Ilura, offers breakfast, lunch, dinner, light fare, and ocean views. Free in-room WiFi is available to all guests, along with a library and dry cleaning/laundry services.
You'll also enjoy perks such as:
  • A seasonal outdoor pool and a children's pool, with sun loungers and pool umbrellas
  • Free self parking, plus extended parking (surcharge)
  • Buffet breakfast (surcharge), an outdoor tennis court, and babysitting (surcharge)
  • Concierge services, luggage storage, and meeting rooms
Room features
All 85 rooms boast comforts such as air conditioning and bathrobes, in addition to thoughtful touches like free WiFi and safes.
More amenities include:
  • Rainfall showers and shower/tub combinations
  • 22-inch flat-screen TVs with digital channels
  • Electric kettles, daily housekeeping, and desks

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Extended parking on site (EUR 15 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 23 for adults and EUR 12 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Ilura

Things to do

  • Children's pool
  • Library
  • Outdoor tennis court
  • Piano
  • Seasonal outdoor pool
  • Tennis lessons
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 646 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Facials

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Stair-free path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 1 floor
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 22-inch flat-screen TV with digital channels

Food and drink

  • Electric kettle
  • Limited room service

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:30 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from November 3 to March 14:
  • Bar/Lounge
  • Dining venue(s)
  • Laundry facilities
  • Meeting facilities
  • Parking area
  • Swimming pool
  • Tennis courts

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: EUR 65 per stay
  • A tax is imposed by the city: EUR 3.74 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 23 for adults and EUR 12 for children
  • Extended parking fee: EUR 15 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 349327262

We should mention

This property does not have elevators
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from April to November

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Hôtel La Réserve Saint-Jean-de-Luz
La Réserve Saint-Jean-de-Luz
Hôtel Résidence Réserve Saint-Jean-de-Luz
Hôtel et Résidence La Réserve Saint-Jean-de-Luz
Hôtel Résidence Réserve Saint-Jean-de-Luz
Hôtel Résidence Réserve
Résidence Réserve Saint-Jean-de-Luz
Hotel Hôtel et Résidence La Réserve Saint-Jean-de-Luz
Saint-Jean-de-Luz Hôtel et Résidence La Réserve Hotel
Hotel Hôtel et Résidence La Réserve
Résidence Réserve
Hôtel La Réserve
Et La Reserve Saint Jean Luz
Et La Reserve Saint Jean Luz
Hôtel et Résidence La Réserve Hotel
Hôtel et Résidence La Réserve Saint-Jean-de-Luz
Hôtel et Résidence La Réserve Hotel Saint-Jean-de-Luz

Frequently asked questions

Does Hôtel et Résidence La Réserve have a pool?

Yes, this property has a seasonal outdoor pool and a children's pool. The pool is closed seasonally each year from November 3 to March 14.

Is Hôtel et Résidence La Réserve pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hôtel et Résidence La Réserve?

Self parking is free at this property.

What time is check-in at Hôtel et Résidence La Réserve?

Check-in start time: 4:30 PM; Check-in end time: anytime.

What time is check-out at Hôtel et Résidence La Réserve?

Check-out is at 11 AM.

Where is Hôtel et Résidence La Réserve located?

Situated near the beach, this hotel is within 1 mi (2 km) of Bay of Biscay and Church of St-Jean-Baptiste. Maison de l'Infante and Maison Louis XIV are also within 2 mi (3 km). Saint-Jean-de-Luz (XJZ-Saint-Jean-de-Luz Train Station) is 25 minutes by foot and Saint-Jean-de-Luz Ciboure Station is 25 minutes.

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Hôtel et Résidence La Réserve Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 84 out of 133 reviews
Rating 8 - Good. 38 out of 133 reviews
Rating 6 - Okay. 6 out of 133 reviews
Rating 4 - Poor. 5 out of 133 reviews
Rating 2 - Terrible. 0 out of 133 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Shaun

Excellent location, friendly and helpful staff and food was first class in bar and in restaurant.
Stayed 2 nights in Sep 2024

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was such a great experience and hotel staff was awesome!
Stayed 2 nights in Jun 2024

10/10 Excellent

Lence

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent place to relax
Stayed 3 nights in Jun 2023

10/10 Excellent

Randall

Liked: Cleanliness, staff & service, property conditions & facilities
A lovely setting for a memorable vacation. Beautiful views, comfortable rooms and a quaint town just steps away. We will definitely be back.
Stayed 1 night in May 2023

10/10 Excellent

Kimie

Liked: Cleanliness, staff & service, property conditions & facilities
The location of the property overlooking the ocean is breathtaking. We enjoyed having our meals in the terrace while admiring the garden and the sea. Parking within the property was very convenient. The rooms are spacious, very clean, and comfortable. The food at the Illira restaurant is exquisite and I highly recommend it.
Stayed 2 nights in Jul 2023

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort with very nice staff. We slept soundly due to the quiet area and the comfortable bed. The shower is excellent and the bathroom looks like it’s updated as all the fixtures are of a high quality and nice design. We chose the breakfast option and it was delicious with a lot of choices. All the food was very fresh. You can even boil your own egg if you don’t want the scrambled eggs. My only regret is that we couldn't stay longer.
Stayed 1 night in Oct 2023

4/10 Poor

Robert

Disliked: Property conditions & facilities
The rooms smelled of mildew. They were remodeled recently, but still felt cheap and old inside.
Stayed 1 night in Jul 2023

4/10 Poor

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Room comfort

Tiniest room ever

The room was barely bigger than the bed. No place to open a suitcase. We had to put the suitcases on the bed, get out what we needed and then close them up again.
Stayed 1 night in Sep 2023

10/10 Excellent

Oyidiya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The green outdoor space in and out of the hotel is amazing. Perfect place to have long walks while admiring the coast and the sea. Totally recommend 👌
Stayed 2 nights in Apr 2025

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super endroit au calm

Silencieux, confortable, belle vue, super bien equipe (cuisine). Je suis restée une nuit avec une amie et deux nuits seules. J’ai prolonge sur le moment, avec l’aide de la reception, qui a gentiment garde le tarif que j’avais avant. Parking juste a cote. Il n’y a pas d’ascenseur (a savoir pour ceux qui en ont besoin). Un tout petit detail, quand j’ai prolonge on ne m’a pas dit que je devais repasser a la reception pour mettre a jour mes clefs. Ma chambre etait a l’oppose de la reception. Un peu pénible lorsque je suis rentrée le soir avec mes course et mon diner….
Morning run apres le jardin botanique
Morning run vers St. Jean de Luz
Vue depuis la terrace de ma chambre
Stayed 2 nights in Oct 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities
Sejour tres agreable. Tres bon accueil. Superbe terrasse avec vue sur mer. Parc magifique. Ameublement et equipement un peu vieillot et entree de gamme.
Stayed 6 nights in Sep 2024

8/10 Good

Birgit Hiltrud

Liked: Cleanliness, property conditions & facilities
die Suite war fantastisch das Restaurant sehr teuer keine Fitnessräume
Stayed 3 nights in Sep 2024

10/10 Excellent

yves

Liked: Cleanliness, staff & service, property conditions & facilities
Tout le complexe s'y prête pour passer un bon séjour avec superbe vue et piscine
Stayed 6 nights in Aug 2024

6/10 Okay

Krysti & Dave

Disliked: Staff & service, amenities, property conditions & facilities
Property could be cleaner. Bad service. No coffee pods or water available. Staff wasn’t much help at check in.
Stayed 1 night in Jul 2024

10/10 Excellent

Benoit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Emplacement idyllique et tranquille surplombant la mer. Une vue magnifique, personnel courtois et professionnel. Le restaurant a une excellente table.
Stayed 3 nights in Jul 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities

Stunning view

The view is amazing! The pool was heated so we could use it even by cloudy 20 degrees outside. The apartments are nice with a nice inside and outside table. To improve: They need to exchange the knifes to cut. They weren’t sharp at all. And the hygienic plastic bed sheet is a bad solution. It makes so sweat the whole night even the kids were complaining.
Stayed 3 nights in Jun 2024

10/10 Excellent

TAKAFUMI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
今回で3回目の利用ですが、いつもスタッフが親切で気持ちの良いサービスを提供してくれます。 また、ホテルのレストランIluraの料理も大変おいしく、また海辺沿いにある場所もとても素敵です。 またぜひ行きたいホテルの一つです。
Stayed 3 nights in Jun 2024

10/10 Excellent

Hannes

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wunderschöne Lage der Unterkunft, Sauberkeit und Freundlichkeit der Mitarbeiter.
Stayed 3 nights in Jun 2024

10/10 Excellent

jerome

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Benoit

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Guylyn

Stayed 3 nights in Jun 2024

10/10 Excellent

AREZO

Liked: Cleanliness
Stayed 1 night in May 2024

6/10 Okay

philippe

Liked: Cleanliness, staff & service
Nous pension réservée dans l’hôtel et nous avons était logé côté résidence Réservé aux familles Escalier sans ascenseur Et un équipement plus que simpliste Un frigo chaud Et un restaurant très éloigné de la chambre
Stayed 2 nights in May 2024

10/10 Excellent

kathy

Liked: Property conditions & facilities, room comfort
Stayed 5 nights in May 2024

6/10 Okay

Stéphane

Liked: Property conditions & facilities
Stayed 3 nights in May 2024