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Saint-Gervais Hotel and Spa

4.0 star property
Slopeside fun with full-service spa and indoor pool

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Photo gallery for Saint-Gervais Hotel and Spa

Exterior
Point of interest
Lobby lounge
Reception
Chambre Classique, 2 lits simples et fauteuil convertible (1 personne) | In-room safe, blackout drapes, soundproofing, iron/ironing board

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Air conditioning
  • 24/7 front desk
  • Parking available
  • Bar
  • Hot Tub

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Chambre Classique, 2 lits simples et fauteuil convertible (1 personne)

In-room safe, blackout drapes, soundproofing, iron/ironing board

Chambre Classique, 2 lits simples et fauteuil convertible (1 personne)

Highlights

Balcony
Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Designer toiletries
Hair dryer
  • 20 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Chambre Classique, 1 lit double

In-room safe, blackout drapes, soundproofing, iron/ironing board

Chambre Classique, 1 lit double

Highlights

Balcony
Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Designer toiletries
Hair dryer
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Junior Room, 1 Double Bed with Sofa bed

In-room safe, blackout drapes, soundproofing, iron/ironing board

Junior Room, 1 Double Bed with Sofa bed

Highlights

Balcony
Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Bathrobes
  • 42 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 Double Bed with Sofa bed

In-room safe, blackout drapes, soundproofing, iron/ironing board

Superior Room, 1 Double Bed with Sofa bed

Highlights

Balcony
Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Bathrobes
  • 28 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Classic Room, 1 Double Bed

In-room safe, blackout drapes, soundproofing, iron/ironing board

Classic Room, 1 Double Bed

Highlights

Balcony
Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Designer toiletries
Hair dryer
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, Multiple Beds

In-room safe, blackout drapes, soundproofing, iron/ironing board

Room, Multiple Beds

Highlights

Balcony
Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Bathrobes
  • 45 sq m
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

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About the neighborhood

Map
680 RUE DU MONT LACHAT, Saint-Gervais-les-Bains, 74170

What's nearby

  • St. Gervais Gondola - 11 min walk - 0.6 miles
  • Saint-Gervais Ski Resort - 11 min walk - 0.6 miles
  • Les Thermes de Saint-Gervais - 13 min walk - 0.6 miles
  • Saint Gervais Bettex Ski Lift - 7 min drive - 2.8 miles
  • Chamonix - Planpraz Ski Lift - 21 min drive - 15.0 miles

Getting around

  • Chedde Station - 8 min drive
  • Saint-Gervais Tramway Station - 10 min walk
  • Geneva International Airport (GVA) - 61 min drive

Restaurants

  • ‪L'Affiche - ‬4 min walk
  • ‪Bar de la Cha - ‬21 min drive
  • ‪Brasserie du Mont Blanc - ‬3 min walk
  • ‪Le Royal - ‬4 min walk
  • ‪Le Mirliflore - ‬1 min walk

About this property

Saint-Gervais Hotel and Spa

Upscale hotel near Saint-Gervais Ski Resort
Located close to Les Thermes de Saint-Gervais, Saint-Gervais Hotel and Spa provides a terrace, a coffee shop/cafe, and a library. Hit the slopes at this hotel offering ski-in/ski-out access, a ski shuttle, and ski passes. Treat yourself to a manicure/pedicure, a body treatment, or a massage at Spa du Saint Gervais Hôtel, the onsite spa. Stay connected with free in-room WiFi, with speed of 25+ Mbps, and guests can find other amenities such as a bar and conference space.
Other perks include:
  • A seasonal outdoor pool and an indoor pool, with sun loungers
  • Buffet breakfast (surcharge), self parking (surcharge), and an electric car charging station
  • An elevator, coworking spaces, and a 24-hour front desk
  • Secured bicycle storage, concierge services, and a banquet hall
  • Guest reviews say great things about the helpful staff
Room features
All 75 rooms boast comforts such as air conditioning, as well as thoughtful touches like free WiFi and safes.
Other conveniences in all rooms include:
  • Free tea bags/instant coffee and electric kettles
  • Designer toiletries, tubs or showers, and hair dryers
  • 50-inch flat-screen TVs with digital channels
  • Wardrobes/closets, balconies, and free infant beds

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Ski shuttle nearby
  • Secured, covered self parking on site (EUR 20 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 23.50 to 25.50 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Bicycle storage
  • Full-service spa
  • Hot tub
  • Indoor pool
  • Library
  • Sauna
  • Seasonal outdoor pool
  • Ski passes
  • Ski storage
  • Ski-in/ski-out access
  • TV in common areas

Family friendly

  • In-room crib
  • Indoor pool
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 1,324 square feet of conference space
  • 4 meeting rooms
  • Coworking space

Outdoors

  • In the mountains
  • Outdoor furniture
  • Pool loungers
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 3 floors
  • Art Deco architecture
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2020
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 4:00 PM
Late check-in subject to availability

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 22 lbs per pet)

Children and extra beds

Children are welcome
2 children, per adult, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Children aged 11 and younger eat free breakfast
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.60 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 23.50 to 25.50 per person
  • Covered self parking fee: EUR 20 per night (in/out privileges)
  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Spa hours are 8 AM-8 PM.
Children under 14 years old are allowed in the spa from 10 AM to 3 PM.

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from June 30 to September 25
Pool access available from 9:00 AM to 7:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Parking height restrictions apply

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Frequently asked questions

Does Saint-Gervais Hotel and Spa have a pool?

Yes, this property has an indoor pool and a seasonal outdoor pool. Pool access is from 9:00 AM–7:00 PM.

Is Saint-Gervais Hotel and Spa pet-friendly?

Yes, this hotel allows cats and dogs (limit 1 total) with a maximum weight of up to 22 lbs per pet. There's a fee of EUR 15 per pet, per day. Service animals are exempt from fees.

How much is parking at Saint-Gervais Hotel and Spa?

Self parking is available for EUR 20 per night.

What time is check-in at Saint-Gervais Hotel and Spa?

Check-in begins at 4:00 PM. Late check-in is available during limited hours.

What time is check-out at Saint-Gervais Hotel and Spa?

Check-out is at noon.

Where is Saint-Gervais Hotel and Spa located?

Located in the mountains, this ski-in/ski-out hotel in Saint-Gervais-les-Bains is within 1 mi (2 km) of Saint-Gervais Ski Resort and Les Thermes de Saint-Gervais and close to winter sports such as cross-country skiing and snowshoeing. Megeve Ski Resort and Aiguille du Midi Cable Car are also within 16 mi (25 km). Saint-Gervais Tramway Station is 10 minutes by foot and Le Fayet Tramway Station is 30 minutes.

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Saint-Gervais Hotel and Spa Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 70 out of 103 reviews
Rating 8 - Good. 24 out of 103 reviews
Rating 6 - Okay. 4 out of 103 reviews
Rating 4 - Poor. 5 out of 103 reviews
Rating 2 - Terrible. 0 out of 103 reviews

9.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10

We loved it being close to the town centre with their shops and restaurants. The hotel itself has a good restaurant too. The rooms have a lovely little balcony with a great view of the mountains.
Stayed 3 nights in May 2025

10/10

Ski trip with my family. Stayed for 5 nights and found it very convenient for Saint Gervais ski and eateries. Hotel is in a quiet location too so slept well. Only real issue was that the bar wasn’t open We’d and Thurs during our stay. Reception staff were very good.
Stayed 6 nights in Feb 2025

10/10

Lovely hotel, in a lovely town, highly recommend staying here!
Stayed 1 night in Aug 2024

10/10

A very nice hotel with quality in most parts in a lovely town with beautiful surroundings.
Stayed 2 nights in Jul 2024

10/10

Great place.
Stayed 5 nights in Jun 2024

10/10

Great property, we had a lovely stay!
Stayed 2 nights in Apr 2024

10/10

Great place to stay. Walking distance to thermal spa and restaurants. Also had a place to park our cars.
Stayed 6 nights in Sep 2024

10/10

Beautiful view, right at end of town but easy walk to restaurants and shops. Lovely Hotel and super clean.
Stayed 3 nights in Jun 2024

10/10

Amazing stay in a beautiful hotel. Great location, super friendly and helpful stay.
Stayed 9 nights in Feb 2024

10/10

A gem of a hotel, well placed with good facilities intelligently managed. Will go back.
Stayed 2 nights in Aug 2024

10/10

Excellent day, very friendly helpful stuff delicious food lovely spa
Stayed 1 night in Aug 2024

10/10

Stunning views, brilliant service and a room that was spacious, stylish and very clean. The sauna, plunge pool and jacuzzi made for a really relaxing stay.
Stayed 2 nights in Apr 2024

10/10

Excellent location, great staff.
Stayed 1 night in Aug 2022

10/10

Loved this property, our room and the staff. They have a reservable spa, with hot tub, outdoor pool, sauna. Also, its and elevator ride away for Parc Therme, which is a reservable day spa, go early afternoon for a great themed and unique water healing experience. The restaurant and food was very tasty, we just ate there. Quiet non-touristy mountain town. Quaint.
Stayed 2 nights in Sep 2024

10/10

Location, mountain view, very nice room, very modern!
Stayed 2 nights in Jun 2022

8/10

Large family room in attic. Free underground parking was a bonus.
Stayed 1 night in Apr 2024

10/10

Modern hotel with close parking. Easy walk to the village center. We were fortunate to have a Mountain View room. Check in gentleman was helpful and friendly. Unfortunately did not have enough time to experience the spa.
Stayed 1 night in Jun 2024

10/10

walkable to everything we needed
Stayed 2 nights in Aug 2023

10/10

We had a wonderful stay, staff all very friendly (reception and bar) and helpful. Room was clean and comfortable and provided a great base for the two of us on a short snow trip. Spa lovely too - but make sure you book to use it. We didn’t eat breakfast at the hotel as felt it was expensive so can’t comment on food but as a room only stay it was fantastic.
Stayed 4 nights in Feb 2024

10/10

Beautiful, quiet, trendy, clean and brand new hotel. Great buffet breakfast. Nice staff. I highly recommend it.
Stayed 1 night in Jun 2023

10/10

Hotel was immaculate! Very clean and modern with friendly accommodating staff...made our trip to Saint Gervais perfect. Shuttle stop directly outside the hotel which takes you directly to the Gondola (skiing) in less than 5 minutes. Perfect hotel with a lovely spa area. Restaurants and ski rental shops just a short walk away.
Stayed 4 nights in Mar 2023

8/10

Great staff on the whole, very helpful. Just a few tweaks would make this a great hotel; sauna that is actually hot, hot tub that is not tepid. Hot food at the breakfast buffet just about warm (it will go cold even when in Le Cruset saucepans - you need heat lamps or burners underneath. But staff were happy to zap it in the microwave! Overall a nice, stylish v new hotel. Thank you
Stayed 6 nights in Feb 2023

6/10

I honestly don’t understand how this hotel has received such high ratings, who is writing these reviews, or where other hotel guests have stayed at before. Our experience was anything but wonderful. A basic training in customer service would be enough to resolve most of the issues we encountered. Our four-day stay was absolutely average, with poor customer service from the reception team. Check-in was quick but completely uninformative. We had booked two Superior rooms, received two sets of keys, and were simply pointed toward the lifts. The receptionist showed no interest in telling us anything about the hotel unless we specifically asked questions. The first morning, I woke up looking forward to a cup of coffee with a view of the mountains—only to find that my coffee machine didn’t work. It was plugged in but completely unresponsive. Having spent the last 15 years frequently staying in hotels, I know how to operate a coffee machine. After some investigation, it seemed that the fuse had blown, as nothing worked when plugged into that particular outlet. I tested the kettle in a different plug, and it worked fine, confirming that the issue was with the outlet, not the machine itself. I called reception, and a staff member came quickly but was unable to fix the issue. She said she would send a technician and asked if I would like a replacement machine. I told her I was heading to breakfast and would appreciate it if the issue could be r
Stayed 3 nights in Feb 2025

4/10

Room was tiny. Spa was a little disappointing. But the biggest issue is we were served breakfast each day of our stay but not told we would be charged 42 euros per day for it until we were checking out and the hotel refused to budge on the additional expense even though we were never made aware ther breakfast was not included / an additional quite high fee. Very cheap and underhanded move by a supposed four star hotel.
Stayed 3 nights in Dec 2023

8/10

We used this hotel for a family ski break for February half term on a B&B basis. The hotel is very nice and stylish throughout. Our room, a junior suite (family room) was absolutely fantastic. Very spacious with two lovely beds. The bathroom was terrific too with a huge tub as well as a separate modern powerful shower just perfect for our requirements. The breakfast service each morning was fine if not a little frantic. Good varied options but things were always running out and the staff just seemed run off their feet just trying to cope each day. We didn’t eat in the restaurant on evening due to a bad experience on night one where out kids (9 & 11) were just so tired after travel and a day skiing that we just wanted takeaway pizza to take upstairs to our room. This was an absolute farce, we were made to feel like a complete inconvenience for requesting this and the subsequent wait was an hour and a quarter. We eventually got back to the room, kids had fallen asleep hungry and the pizza’s we had were just terrible. We actually commented between us as to how on Earth can you make a bad pizza?!! We also chose this hotel because it had a pool. After a day on the slopes it’s lovely to stretch out for us and the children. That didn’t happen. The pool is closed to children after 16.00 so basically unless you cut your day very short skiing you kids are unable to use the pool area. We question this to the staff and they were apologetic but unwilling to do anything about it.
Stayed 6 nights in Feb 2024