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Citotel L'etape

3.0 star property
Hotel in Saint-Flour with a restaurant and a bar

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Photo gallery for Citotel L'etape

Bar (on property)
Terrace/patio
Comfort Triple Room | Desk, soundproofing, free cribs/infant beds, free WiFi
Front of property
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Pet friendly
  • Housekeeping
  • Breakfast available
  • Free WiFi

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Comfort Triple Room

Comfort Triple Room | Desk, soundproofing, free cribs/infant beds, free WiFi

Comfort Triple Room

Highlights

Soundproofed
Heating
Free cribs/infant beds
TV
Private bathroom
Hair dryer
Satellite channels
Mobile key entry
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Family Room

Family Room | Desk, soundproofing, free cribs/infant beds, free WiFi

Family Room

Highlights

Soundproofed
Heating
Free cribs/infant beds
TV
Private bathroom
Hair dryer
Satellite channels
Mobile key entry
  • Sleeps 5
  • 1 Double Bed and 3 Twin Beds

View all photos for Comfort Twin Room

Comfort Twin Room | Desk, soundproofing, free cribs/infant beds, free WiFi

Comfort Twin Room

Highlights

Soundproofed
Heating
Free cribs/infant beds
TV
Private bathroom
Hair dryer
Satellite channels
Mobile key entry
  • Sleeps 3
  • 2 Twin Beds

View all photos for Classic Double Room

Classic Double Room | Desk, soundproofing, free cribs/infant beds, free WiFi

Classic Double Room

Highlights

Soundproofed
Heating
Free cribs/infant beds
TV
Private bathroom
Hair dryer
Satellite channels
Mobile key entry
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Double Room

Comfort Double Room | Desk, soundproofing, free cribs/infant beds, free WiFi

Comfort Double Room

Highlights

Soundproofed
Heating
Free cribs/infant beds
TV
Private bathroom
Hair dryer
Satellite channels
Mobile key entry
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Double Room, Terrace

Superior Double Room, Terrace | Desk, soundproofing, free cribs/infant beds, free WiFi

Superior Double Room, Terrace

Highlights

Terrace
Soundproofed
Heating
Free cribs/infant beds
TV
Shower/tub combination
Private bathroom
Hair dryer
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed

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About the neighborhood

Map
18 Avenue de la Republique, Saint-Flour, Cantal, 15100

What's nearby

  • Saint-Flour Cathedral - 9 min walk - 0.5 miles
  • Musée de la Haute Auvergne - 9 min walk - 0.5 miles
  • Garabit Viaduct - 10 min drive - 7.7 miles
  • Château d'Alleuze - 16 min drive - 10.4 miles
  • Le Lioran - 36 min drive - 20.9 miles

Getting around

  • Saint-Flour Station - 6 min walk
  • Clermont-Ferrand (CFE-Clermont-Ferrand - Auvergne Intl.) - 60 min drive

Restaurants

  • ‪Viking Pub - ‬16 min walk
  • ‪Le 108 - ‬4 min drive
  • ‪La Mangoune - ‬5 min drive
  • ‪Les Iles du Cantal - ‬16 min walk
  • ‪Restaurant le Nautilus - ‬4 min walk

About this property

Citotel L'etape

Hotel near a train station
A terrace, a garden, and a bar are just a few of the amenities provided at Citotel L'etape. The on-site restaurant offers lunch and dinner. Guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Buffet breakfast (surcharge), smoke-free premises, and free newspapers
  • Tour/ticket assistance, luggage storage, and 1 meeting room
Room features
All guestrooms at Citotel L'etape boast comforts such as free WiFi and sound-insulated walls.
Other conveniences in all rooms include:
  • Free toiletries and hair dryers
  • TVs with cable channels
  • Free infant beds, heating, and daily housekeeping

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 10:00 AM on weekends; EUR 14.50 for adults and EUR 7.50 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Ski passes
  • Ski storage

Family friendly

  • In-room crib
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • No elevator

More

  • 1 building
  • 5 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • TV with cable/satellite channels

Food and drink

  • Limited room service

More

  • Desk
  • Heating
  • Mobile key entry
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Contactless check-in available
Late check-in subject to availability

Check-out

Check-out before 11:30 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 6:30 AM - 9:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 7:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of EUR 20 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 20 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.09 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 14.5 for adults and EUR 7.5 for children
  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 20 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting

We should mention

This property does not have elevators
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Grand Hôtel l'Etape
Grand Hôtel l'Etape Saint-Flour
Grand l'Etape
Grand l'Etape Saint-Flour
Citotel L'etape Hotel Saint-Flour
Citotel L'etape Hotel
Citotel L'etape Saint-Flour
Citotel L'etape
Citotel L'etape Hotel
Citotel L'etape Saint-Flour
Citotel L'etape Hotel Saint-Flour

Frequently asked questions

Is Citotel L'etape pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 20 per pet, per night. Service animals are exempt from fees.

How much is parking at Citotel L'etape?

This hotel doesn't offer parking.

What time is check-in at Citotel L'etape?

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM. Late check-in is available during limited hours.

What time is check-out at Citotel L'etape?

Check-out is at 11:30 AM.

Where is Citotel L'etape located?

Situated in Saint-Flour, this hotel is within a 15-minute walk of Saint-Flour Cathedral and Musée de la Haute Auvergne. Gorges of Truyère and Garabit Viaduct are also within 9 mi (15 km). Saint-Flour Station is 6 minutes by foot.

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Citotel L'etape Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 69 out of 143 reviews
Rating 8 - Good. 61 out of 143 reviews
Rating 6 - Okay. 10 out of 143 reviews
Rating 4 - Poor. 3 out of 143 reviews
Rating 2 - Terrible. 0 out of 143 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Alejandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The area is great. The hotel is very clean and comfortable and the staff is very friendly. The restaurant for breakfast or dinner is wonderful.
Stayed 1 night in Dec 2022

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed in this hotel for two nights. The staff were wonderful, patient and helpful. The jazz music night for dinner was a lovely evening. Overall, I'd recommend this place for a short stay.
Stayed 2 nights in Jul 2024

6/10 Okay

Berge

Liked: Room comfort
RAS
Stayed 1 night in Dec 2024

10/10 Excellent

Redouane

Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Chambre impeccable, spacieuse. Le restaurant est excellent, les produits sont de très bonne qualité. Et le petit dejeuner etait royal avec beaucoup de choix mais egalement très qualitatif.
Stayed 1 night in Oct 2024

10/10 Excellent

Jean Paul

Liked: Cleanliness, staff & service, property conditions & facilities

Excellent séjour

Stayed 2 nights in Aug 2024

10/10 Excellent

SERGE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent séjours

Stayed 1 night in Jul 2024

8/10 Good

benito

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Jean Louis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Philippe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Gaëlle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Séjour extraordinaire

Un séjour une fois de plus exceptionnel !! De l’accueil à la chambre c’est un 0 faute ! Et la cuisine…un véritable régal pour les yeux et les papilles !!
Stayed 1 night in May 2024

10/10 Excellent

Elisabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

l'interieur des chambres bien décorée

sur le site de hotel.com la photo de l'extérieur n'est pas très réussie mais la déco des chambres est TB. lit confortable. seul bémol = très mal insonnorisé, on entend le voisin éternuer. Hotel situé "en bas" de la ville c'est à dire pas vraiment dans le centre mais facile de se garer. PDJ bien
Stayed 2 nights in May 2024

8/10 Good

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

8/10 Good

Christophe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rapport qualité prix parfait Le personnel très sympa
Stayed 1 night in Jan 2024

10/10 Excellent

Armand

Stayed 1 night in Nov 2023

10/10 Excellent

Michel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Parfait

Très bien je recommande
Stayed 4 nights in Nov 2023

6/10 Okay

Thomas

Stayed 1 night in Nov 2023

10/10 Excellent

ISABELLE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hôtel à conseiller

Hôtel bien situé dans la partie basse de lla ville. Restaurant gastronomique au sein de l hôtel, complet, nous sommes donc allés dîner tout près, dans un restaurant conseillé par l hôtel et n avons pas été déçus. Le petit-déjeuner de l hôtel était exceptionnel, copieux, avec des produits locaux de qualité. Ravis de cette soirée d étape.
Stayed 1 night in Oct 2023

10/10 Excellent

Pascal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hôtel

Excellent hotel. Chambre spacieuse, bien équipée et grande. Petit déjeuner complet et de qualité.
Stayed 1 night in Oct 2023

8/10 Good

christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Accueil chaleureux, repas élaborés et très savoureux. Nous avions notre chien durant ce séjour, et tout s'est bien passé. Il a été accepté partout (salle du restaurant y compris ) . Aucune remarque négative, même des autres clients .
Stayed 2 nights in Sep 2023

10/10 Excellent

JEAN MARIE

Stayed 1 night in Sep 2023

10/10 Excellent

Hartwig

Stayed 1 night in Sep 2023

10/10 Excellent

SERGE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

vincent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bon hotel à revisiter une prochaine fois

Stayed 1 night in Apr 2023

10/10 Excellent

Alexandre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023