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Best Western Hotel Austria & Spa

Hotel in Saint-Etienne with a full-service spa and a 24-hour front desk

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Photo gallery for Best Western Hotel Austria & Spa

Terrace/patio
Superior Room, Multiple Beds, Non Smoking | Bathroom | Towels
Standard Room, 1 King Bed, Non Smoking (Twin bed on request) | In-room safe, WiFi
Restaurant
Sauna, hot tub

Reviews

8.0 out of 10
Very good

Popular amenities

  • Spa
  • Air conditioning
  • 24/7 front desk
  • Pet friendly
  • Breakfast available
  • Business services

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Superior Room, Multiple Beds, Non Smoking

Superior Room, Multiple Beds, Non Smoking | In-room safe, WiFi

Superior Room, Multiple Beds, Non Smoking

Highlights

Air conditioning
LED TV
Free bottled water
Coffee/tea maker
Cable channels
Desk
In-room safe
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Non Smoking (Twin bed on request)

Standard Room, 1 King Bed, Non Smoking (Twin bed on request) | In-room safe, WiFi

Standard Room, 1 King Bed, Non Smoking (Twin bed on request)

Highlights

Air conditioning
LED TV
Free bottled water
Coffee/tea maker
Cable channels
In-room safe
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking | In-room safe, WiFi

Standard Room, 1 Queen Bed, Non Smoking

Highlights

Air conditioning
LED TV
Free bottled water
Coffee/tea maker
Cable channels
In-room safe
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking | In-room safe, WiFi

Standard Room, 1 Double Bed, Non Smoking

Highlights

Air conditioning
LED TV
Free bottled water
Coffee/tea maker
Cable channels
In-room safe
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Map
20 Bis Place Massenet, Saint-Etienne, 42000

What's nearby

  • Stade Geoffroy-Guichard - 14 min walk - 0.8 miles
  • Cité du Design - 2 min drive - 1.3 miles
  • Zenith Saint-Etienne Metropole - 2 min drive - 1.3 miles
  • Saint-Étienne Exhibition Park - 3 min drive - 1.7 miles
  • Jean Monnet University - 8 min drive - 5.3 miles

Getting around

  • Saint-Etienne-La Terrasse Station - 3 min walk
  • Saint-Etienne (EBU-Saint-Etienne - Loire Intl.) - 9 min drive

Restaurants

  • ‪McDonald's - ‬7 min walk
  • ‪Pizza Cosy - ‬2 min walk
  • ‪Aux Terrasses de Bacchus - ‬3 min walk
  • ‪Les Négociants - ‬15 min walk
  • ‪La Pizza Riv' - ‬4 min walk

About this property

Best Western Hotel Austria & Spa

Property highlights
Take advantage of a business center, a full-service spa, and a hot tub at Best Western Hotel Austria & Spa. For some rest and relaxation, visit the sauna. In-room WiFi and a snack bar/deli are available to all guests.
Other perks include:
  • English breakfast (surcharge), a 24-hour front desk, and multilingual staff
  • A front-desk safe, an elevator, and luggage storage
  • Smoke-free premises
Room features
All guestrooms at Best Western Hotel Austria & Spa boast thoughtful touches such as air conditioning, as well as amenities like safes and free bottled water.
Other amenities include:
  • 40-inch LED TVs with cable channels
  • Coffee/tea makers and phones

Languages

Arabic, English, French, Italian

Property amenities

Internet

  • Available in all rooms: WiFi

Parking and transportation

  • Offsite parking available (EUR 20 per day)

Food and drink

  • Daily English breakfast available 6:00 AM to 10:00 AM for a fee: EUR 15 for adults and EUR 7.50 for children
  • Snack bar/deli

Things to do

  • Full-service spa

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Multilingual staff

Business services

  • Business center

Full-service spa

  • Hot tub
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (31 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bathroom

  • Towels provided

Entertainment

  • 40-inch LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM

Check-out

Check-out before 11:00 AM

Pets

Pets allowed

Children and extra beds

Children are welcome

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.30 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for English breakfast: approximately EUR 15 for adults and EUR 7.50 for children
  • Nearby parking fee: EUR 20 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the spa

Property is also known as

Best Western Hotel Austria
Best Austria & Saint Etienne
Best Western Hotel Austria Spa
Best Western Hotel Austria & Spa Hotel
Best Western Hotel Austria & Spa Saint-Etienne
Best Western Hotel Austria & Spa Hotel Saint-Etienne

Frequently asked questions

Is Best Western Hotel Austria & Spa pet-friendly?

Yes, pets are allowed at this property.

What time is check-in at Best Western Hotel Austria & Spa?

Check-in begins at 3:00 PM.

What time is check-out at Best Western Hotel Austria & Spa?

Check-out is at 11:00 AM.

Where is Best Western Hotel Austria & Spa located?

Situated in Saint-Etienne, this spa hotel is within 1 mi (2 km) of Musée d'Art Moderne de Saint-Etienne, Stade Geoffroy-Guichard, and Musée des Verts. Cité du Design and Saint-Etienne Golf Club are also within 2 mi (3 km). Saint-Etienne-La Terrasse Station is only a 3-minute walk and Saint-Etienne-Carnot Station is 28 minutes.

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Best Western Hotel Austria & Spa Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 17 out of 41 reviews
Rating 8 - Good. 11 out of 41 reviews
Rating 6 - Okay. 7 out of 41 reviews
Rating 4 - Poor. 5 out of 41 reviews
Rating 2 - Terrible. 1 out of 41 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10

Great hotel for walking distance to the St Etienne football stadium. Basic but with excellent staff. Worth noting sauna/spa has an extra fee
Stayed 2 nights in Jan 2024

10/10

Ok
Stayed 1 night in Jan 2025

4/10

Stayed 2 nights in Mar 2025

6/10

Stayed 1 night in Mar 2025

10/10

Très bonne accueil et tout et parfait
Stayed 1 night in Feb 2025

10/10

Très accueillant, propre et accessible. Un parking juste au pied de l’hôtel. Le restaurant est à faire, ne cherchez pas ailleurs. La cuisine est excellente.
Stayed 1 night in Feb 2025

10/10

Stayed 1 night in Feb 2025

6/10

ATTENTION ARNAQUE!! Personnel très bien, une très très bonne table (super restaurant). Gros point noir: sur la réservation HOTEL.COM un spa et mis en avant comme faisant partie de l'hotel, mais en arrivant sur place on nous annonce qu'il n'est pas compris, il faut le payer a part... autrement dis communication MENSONGEREvia le site hotel.com... ca ca ne passe pas!!
Stayed 4 nights in Jan 2025

8/10

Stayed 1 night in Jan 2025

10/10

Stayed 1 night in Dec 2024

10/10

Très gentil
Stayed 1 night in Nov 2024

8/10

Stayed 1 night in Nov 2024

6/10

Stayed 1 night in Oct 2024

10/10

Stayed 1 night in Sep 2024

10/10

Stayed 1 night in Aug 2024

4/10

Stayed 1 night in Jul 2024

8/10

très confortable et propre, le restaurant pour le soir au top, tres bon. Bemol: parking sur voirie payant, spa payant,
Stayed 1 night in Apr 2024

8/10

RAS
Stayed 1 night in Jun 2024

4/10

Stayed 1 night in Apr 2024

8/10

Hôtel bien situé 50m du tram/bus « Terrasses » Bon petit déjeuner. J’ai testé le restaurant, bon aussi. TV (1 nuit sur 2 > mauvaise réception) : C+ et C+ Cinéma
Stayed 2 nights in Apr 2024

10/10

Ras
Stayed 1 night in Apr 2024

8/10

Hôtel à proximité des bus et tram. Plusieurs choix de restaurant aux pieds de l’hôtel et à 5min à pied. Personnel attentionné au petit soin. Par contre très compliqué de trouvé une place de stationnement le soir
Stayed 2 nights in Mar 2024

10/10

Très bel accueil de la part de l’équipe et notamment Naji. Bravo et merci à eux
Stayed 2 nights in Feb 2024

6/10

Très bon Acceuil, le petit déjeuner est sympa. Les chambres sont simples mais fonctionnelles. Le coin spa aussi est top. Par contre l'insonorisation des chambres laisse à désirer, surtout quand le couple à côté célèbre la Saint Valentin.
Stayed 1 night in Feb 2024

10/10

Merci pour tout.
Stayed 2 nights in Jan 2024