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Hôtel Exsel Créolia

4.0 star property
Hotel with a full-service spa, near Aquanor

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Photo gallery for Hôtel Exsel Créolia

Outdoor pool, open 7:00 AM to 9:00 PM, sun loungers
Family Room, 1 Queen Bed with Sofa bed, Balcony, Ocean View | 1 bedroom, minibar, in-room safe, desk
Lunch, dinner served; French cuisine, alfresco dining
Exterior
Family Room, 1 Queen Bed with Sofa bed, Balcony, Ocean View | 1 bedroom, minibar, in-room safe, desk

Reviews

8.0 out of 10
Very good

Popular amenities

  • Spa
  • Pool
  • Gym
  • Room service
  • Bar
  • Parking included

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Family Room, 1 Queen Bed with Sofa bed, Balcony, Ocean View

Family Room, 1 Queen Bed with Sofa bed, Balcony, Ocean View | 1 bedroom, minibar, in-room safe, desk

Family Room, 1 Queen Bed with Sofa bed, Balcony, Ocean View

Highlights

Balcony
Air conditioning
LCD TV
Separate bedroom
Blackout drapes/curtains
Eco-friendly toiletries
Hair dryer
Private bathroom
  • Ocean view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Twin Beds

Standard Room, 2 Twin Beds | 1 bedroom, minibar, in-room safe, desk

Standard Room, 2 Twin Beds

Highlights

Air conditioning
LCD TV
Separate bedroom
Blackout drapes/curtains
Eco-friendly toiletries
Hair dryer
Private bathroom
Coffee/tea maker
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 2 Twin Beds, Ocean View

Superior Room, 2 Twin Beds, Ocean View | 1 bedroom, minibar, in-room safe, desk

Superior Room, 2 Twin Beds, Ocean View

Highlights

Air conditioning
LCD TV
Separate bedroom
Blackout drapes/curtains
Eco-friendly toiletries
Hair dryer
Private bathroom
Coffee/tea maker
  • Ocean view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Comfort Room, 1 Double Bed

Comfort Room, 1 Double Bed | 1 bedroom, minibar, in-room safe, desk

Comfort Room, 1 Double Bed

Highlights

Air conditioning
LCD TV
Separate bedroom
Blackout drapes/curtains
Eco-friendly toiletries
Hair dryer
Private bathroom
Coffee/tea maker
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed | 1 bedroom, minibar, in-room safe, desk

Standard Room, 1 Double Bed

Highlights

Air conditioning
LCD TV
Separate bedroom
Blackout drapes/curtains
Eco-friendly toiletries
Hair dryer
Private bathroom
Coffee/tea maker
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 Double Bed, Ocean View

Superior Room, 1 Double Bed, Ocean View | 1 bedroom, minibar, in-room safe, desk

Superior Room, 1 Double Bed, Ocean View

Highlights

Air conditioning
LCD TV
Separate bedroom
Blackout drapes/curtains
Eco-friendly toiletries
Hair dryer
Private bathroom
Coffee/tea maker
  • Ocean view
  • Sleeps 2
  • 1 Double Bed

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Property grounds

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8.6 out of 10, Excellent, 80 reviews
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About the neighborhood

Map
14 Rue Du Stade Montgaillard, Saint-Denis, 97400

What's nearby

  • Aquanor - 18 min walk - 1.0 mile
  • Plage de Sainte Clotilde - 3 min drive - 1.4 miles
  • Petit Marche - 4 min drive - 1.8 miles
  • Jardin de l'Etat - 4 min drive - 1.8 miles
  • La Barachois - 6 min drive - 2.7 miles

Getting around

  • Denis (RUN-Roland Garros Airport (RUN) - 15 min drive

Restaurants

  • ‪Boulangerie Tradition Bourbon - ‬5 min drive
  • ‪Lé Gadiamb - ‬6 min drive
  • ‪Presto Café - ‬6 min drive
  • ‪Bourbon Fraîcheur - ‬4 min drive
  • ‪Pizza Uno - ‬4 min drive

About this property

Hôtel Exsel Créolia

Upscale hotel near La Barachois
Located close to Aquanor and Natural History Museum, Hôtel Exsel Créolia provides a terrace, a hair salon, and dry cleaning/laundry services. Treat yourself to a facial, a manicure/pedicure, or a body treatment at Créolia Bien Être, the onsite spa. The on-site French cuisine restaurant, Kaloupile, offers lunch, dinner, and al fresco dining. Free in-room WiFi is available to all guests, along with a bar and a gym.
Other perks at this hotel include:
  • An outdoor pool and a children's pool, with sun loungers
  • Free self parking
  • Buffet breakfast (surcharge), luggage storage, and a 24-hour front desk
  • 5 meeting rooms, a front-desk safe, and multilingual staff
Room features
All 108 rooms have comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches like free WiFi and desk chairs.
Extra amenities include:
  • Reusable coffee/tea filters, recycling, and LED light bulbs
  • Bathrooms with eco-friendly toiletries and showers
  • LCD TVs with cable channels
  • Eco-friendly cleaning products, electric kettles, and daily housekeeping

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available for a fee: EUR 21 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Kaloupile
  • La Varangue

Things to do

  • Children's pool
  • Full-service spa
  • Gym
  • Outdoor pool

Family friendly

  • Children's pool
  • Fenced pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • 269 square feet of conference space
  • 5 meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Full-service spa

  • Body scrubs
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Stair-free path to entrance
  • Wheelchair-accessible parking

More

  • 1 building
  • 4 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Laptop workspace
  • LED lighting
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: EUR 89
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: EUR 85

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.50 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 21 per person
  • Early check-in fee: EUR 89 (subject to availability)
  • Late check-out fee: EUR 85 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

This property does not have elevators
Pool access available from 7:00 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Créolia
Hotel Mercure Créolia
Hotel Mercure Créolia Réunion
Hotel Mercure Créolia Saint-Denis
Hotel Mercure Créolia Saint-Denis Réunion
Hotel Mercure Réunion
Hotel Mercure Saint-Denis
Mercure Créolia Réunion
Mercure Créolia Saint-Denis Réunion
Hôtel Exsel Créolia Hotel
Hôtel Exsel Créolia Saint-Denis
Hôtel Exsel Créolia Hotel Saint-Denis
Hotel Mercure Créolia Saint Denis La Réunion

Frequently asked questions

Does Hôtel Exsel Créolia have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 7:00 AM–9:00 PM.

Is Hôtel Exsel Créolia pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hôtel Exsel Créolia ?

Self parking is free at this property.

What time is check-in at Hôtel Exsel Créolia ?

Check-in start time: 2 PM; Check-in end time: anytime. Early check-in is available for a fee of EUR 89 (subject to availability).

What time is check-out at Hôtel Exsel Créolia ?

Check-out is at 11 AM. Late check-out is available for EUR 85 (subject to availability).

Where is Hôtel Exsel Créolia located?

Situated near the airport, this spa hotel is within 2 mi (3 km) of Aquanor, Plage de Sainte Clotilde, and Jardin de l'Etat. Natural History Museum and Villa Carrère are also within 3 mi (5 km).

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Hôtel Exsel Créolia Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 105 out of 339 reviews
Rating 8 - Good. 150 out of 339 reviews
Rating 6 - Okay. 56 out of 339 reviews
Rating 4 - Poor. 19 out of 339 reviews
Rating 2 - Terrible. 9 out of 339 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10

Good accommodation for business trip
Stayed 1 night in Apr 2023

10/10

There was a beautiful view over St.Denis and the ocean from the hotel that we really enjoyed. The staff was very serviceminded and friendly. The rooms had a unique interior design.
Stayed 2 nights in Jul 2024

8/10

Amazing pool and view. Bed mattress was stiff. Staff welcoming.
Stayed 2 nights in May 2023

4/10

Cet avis est du au fait du cyclone ayant occasionné beaucoup de dégâts avec une coupure totale d’eau
Stayed 1 night in Mar 2025

6/10

Bien qu avec le passage du cyclone , piscine non utilisable , pas d eau pour douche , wc … un tarif spécial aurait pu être proposé ! De même pas de bouteille d eau à dispo dans la chambre … obligé de remplir des bouteilles vides de l eau de la piscine … et pas d eau potable à boire ( fontaine à eau distributeur inop ) ….mais personnel sympa et a l écoute … chambre confortable pour se reposer … à 12 min en voiture de l aéroport
Stayed 1 night in Feb 2025

10/10

Très agréable, personnel gentil et à l’écoute
Stayed 1 night in Feb 2025

8/10

Stayed 1 night in Feb 2025

10/10

Excellent beaucoup de point fort pas de point négatif
Stayed 3 nights in Feb 2025

10/10

Stayed 5 nights in Feb 2025

8/10

Stayed 1 night in Feb 2025

10/10

Excellent hôtel très bon restaurant Petit déjeuner un peu trop juste
Stayed 1 night in Jan 2025

10/10

Très beau séjour , vue sur mer, avec cadre relaxant et apaisant !! Je recommande !
Stayed 1 night in Jan 2025

10/10

Sejour de 3 nuits sur les hauteurs de St Denis dans un calme exceptionnelle avec un confort remarquable. Personnel très souriant et sympathique, et la piscine etait relaxante...
Stayed 3 nights in Nov 2024

6/10

Stayed 1 night in Dec 2024

8/10

Stayed 3 nights in Nov 2024

10/10

Stayed 1 night in Nov 2024

8/10

Stayed 1 night in Nov 2024

10/10

Très bien..
Stayed 14 nights in Oct 2024

10/10

Stayed 2 nights in Oct 2024

10/10

Stayed 2 nights in Oct 2024

8/10

Stayed 3 nights in Oct 2024

8/10

Chambre de très petite taille et au comfort minimal mais correct et propre
Stayed 1 night in Sep 2024

10/10

Super hôtel très beau , personnel accueillant à l’écoute et service au top, avec une vue et piscine splendide , rien à changer !!
Stayed 1 night in Sep 2024

8/10

Stayed 1 night in Sep 2024

4/10

Stayed 1 night in Sep 2024