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Grand Hôtel & Spa NUXE Serre Chevalier

Property class: 4

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Photo gallery for Grand Hôtel & Spa NUXE Serre Chevalier

A dining table with plates, glasses, and a napkin, set against a snowy landscape with trees. - Grand Hôtel & Spa NUXE Serre Chevalier (Saint-Chaffrey)
Creator video
A modern indoor swimming pool with wooden loungers and a stone-tiled floor. - Grand Hôtel & Spa NUXE Serre Chevalier (Saint-Chaffrey)
A modern living room with large windows, a round coffee table, and several upholstered chairs. - Grand Hôtel & Spa NUXE Serre Chevalier (Saint-Chaffrey)
A spiral staircase with a wooden finish and metal railings, leading to a seating area with a modern chair and a small table. - Grand Hôtel & Spa NUXE Serre Chevalier (Saint-Chaffrey)
At Grand Hôtel & Spa NUXE Serre Chevalier, you can look forward to a terrace, an arcade/game room, and laundry facilities. Skiers and snowboarders can spend time on the slopes at this hotel offering ski-in/ski-out access, downhill skiing, and cross-country skiing. Take some time to relax at the onsite spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner, kids' meals, and French cuisine. Guests can also expect to find a fireplace in the lobby, a bar and conference space.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet friendly
  • Business services

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Classic Room

A hotel room with a wooden headboard, a large bed with two pillows, a bedside table with a lamp, and a folded towel on the bed.

Classic Room

7.2 out of 10
Good
(5 reviews)
  • 13 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Superior Room

A neatly made bed with a wooden headboard, a black floor lamp, and a view of a balcony with a wooden railing.

Superior Room

9.0 out of 10
Wonderful
(2 reviews)
  • Valley view
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 1 Twin Bed

View all photos for Deluxe Room, Balcony, Mountain View

A modern hotel room with a large bed, wooden headboard, and a view of a snowy landscape through a sliding door.

Deluxe Room, Balcony, Mountain View

8.6 out of 10
Excellent
(4 reviews)
  • Mountain view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 2 Bedrooms

A bedroom with a large bed, wooden headboard, bedside lamp, and a small table with a telephone.

Suite, 2 Bedrooms

  • 70 sq m
  • Sleeps 8
  • 1 King Bed, 1 Twin Bunk Bed and 2 Twin Beds

View all photos for Family Suite

A modern bedroom with a wooden headboard, a large bed with a grey quilt, two bedside lamps, and a radiator.

Family Suite

  • 40 sq m
  • Sleeps 6
  • 1 King Bed and 1 Twin Bunk Bed

About the neighborhood

Located in Saint-Chaffrey, Grand Hôtel & Spa NUXE Serre Chevalier is in the mountains. Pontillas Lake and Lake Pontillas reflect the area's natural beauty and area attractions include Patinore Villeneuve and Grimp'in Forest. Traveling with kids? Consider Luge Monty Express and Alpine Botanical Garden of Lautaret. Enjoy the area's slopes with skiing lessons and ski runs, and don't miss out on the sledding and snowmobiling. Visit our Chantemerle travel guide
Map
Place du Téléphérique, Chantemerle, Saint-Chaffrey, Hautes Alpes, 5330

What's nearby

  • Skiers racing down a snowy slope.
    Chantemerle Serre Chevalier Ski Resort
    1 min walk - 0.0 miles
  • Serre Chevalier Villeneuve
    2 min walk - 0.1 miles
  • Ratier Gondola
    2 min walk - 0.1 miles
  • Le Bletonet Ski Lift
    2 min walk - 0.1 miles
  • Buissonniere Ski School
    2 min drive - 1.1 miles

Getting around

  • Briancon Prelles Station
    13 min drive
  • Grenoble (GNB-Grenoble - Isere)
    159 min drive

Restaurants

  • Pizza Mozza
    3 min walk
  • L'aravet
    20 min drive
  • Café Soleil
    21 min drive
  • La Grotte
    8 min drive
  • Le Jardin
    4 min drive

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Property amenities

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:00 AM for a fee: EUR 20 for adults and EUR 10 for children
  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • L'Annexe
  • Les Planches

Things to do

  • Arcade/game room
  • Cross-country skiing
  • Downhill skiing
  • Foosball table
  • Full-service spa
  • Indoor pool
  • Ski passes
  • Ski storage
  • Ski-in/ski-out access
  • Snowboarding
  • TV in common areas

Family friendly

  • Arcade/game room
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • 646 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • In the mountains
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 1955
  • Fireplace in lobby
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Connecting rooms available
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 4:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Access code, staffed front desk, private entrance

Pets

Pets allowed for an extra charge of EUR 15 per pet, per day
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 50.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.86 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 20 for adults and EUR 10 for children
  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 50.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the hot tub

Property class

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Frequently asked questions

Does Grand Hôtel & Spa NUXE Serre Chevalier have a pool?

Yes, this property has an indoor pool.

Is Grand Hôtel & Spa NUXE Serre Chevalier pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 15 per pet, per day. Service animals are exempt from fees.

What time is check-in at Grand Hôtel & Spa NUXE Serre Chevalier?

Check-in begins at 4:00 PM.

What time is check-out at Grand Hôtel & Spa NUXE Serre Chevalier?

Check-out is at 10:00 AM.

Where is Grand Hôtel & Spa NUXE Serre Chevalier located?

Located in the mountains, this Saint-Chaffrey hotel offers ski-in/ski-out access and is within a 5-minute walk of Chantemerle Serre Chevalier Ski Resort, Serre Chevalier Villeneuve, and Le Bletonet Ski Lift. Ratier Gondola and Buissonniere Ski School are also within 1 mi (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Grand Hôtel & Spa NUXE Serre Chevalier Reviews

9.0

Wonderful

9.2

Cleanliness

9.0

Location

9.0

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 85 out of 139 reviews
Rating 8 - Good. 37 out of 139 reviews
Rating 6 - Okay. 14 out of 139 reviews
Rating 4 - Poor. 1 out of 139 reviews
Rating 2 - Terrible. 2 out of 139 reviews

Reviews

Verified review

10/10 Excellent

nadia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
amazing lcoation very close to the lift. Staff were great and breakfast was lovely.
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Please note the rooms are nice but very small, they have small balconies which were very nice in the summer. Restaurant was also quite nice, however only serves until 21:30 so check your arrival time. Lots of good places to eat in the small town
Stayed 1 night in Jul 2023
Verified review

6/10 Okay

Vidar

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
We expected more from an 4 star hotel than this- beds were too short- plastic covers on the beds made it extremely moist and uncomfortable to sleep. And in general the rooms needs an upgrade- barhrooms were nice
Stayed 3 nights in Jul 2024
Verified review

6/10 Okay

Maxime

Liked: Staff & service, amenities
Chambre beaucoup trop petit et peinture à refaire
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

VIRGINIE

Liked: Cleanliness, amenities, property conditions & facilities
Personnel, infrastructures, restauration, chambre, tout était parfait.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Jean Michel

Liked: Cleanliness, staff & service, amenities
La chambre était impeccable et le personnel très agréable
Stayed 7 nights in Jan 2026
Verified review

6/10 Okay

SEVERINE

Liked: Cleanliness
Disliked: Amenities
Séjour mitigé dans cet hôtel 4 étoiles. La chambre était propre et l’accueil professionnel, mais cela ne suffit pas à compenser les nombreux dysfonctionnements. Après le dîner, nous avons dû patienter près d’une heure à l’extérieur de notre chambre, celle-ci étant inaccessible en raison d’un boîtier d’accès défectueux. Nos valises étaient à l’intérieur, donc inaccessibles. Le technicien a reconnu ne pas maîtriser le système. En attendant, il nous a été proposé d’aller au bar où nous avons consommé une tisane offerte. Aucun autre dédommagement, ce qui est regrettable pour un établissement de ce standing. Le spa, pourtant réservé, ne permet aucune détente : absence de surveillance, adolescents bruyants sautant dans la piscine, adultes parlant fort… L’expérience attendue n’était pas au rendez-vous. Le dîner a également été décevant : plats oubliés, service désorganisé, et proposition de vin sans information préalable sur les tarifs. Dans l’ensemble, pour un 4 étoiles, la prestation est très moyenne et ne correspond pas aux attentes.
Stayed 2 nights in Jan 2026
Verified review

4/10 Poor

Christophe

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel très bien situé mais la motivation du personnel et le service n’est est pas au niveau du nombre d’étoiles !
Stayed 6 nights in Aug 2025
Verified review

10/10 Excellent

patrice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super hotel

Super séjour dans cet hôtel totalement rénové Équipe très sympathique
Stayed 1 night in Aug 2025
Verified review

8/10 Good

Alexandra

Liked: Staff & service

Séjour agréable et bel emplacement

L’accès 1h au spa inclus était top ! Par contre, la chambre ne me semble pas à la hauteur d’un 4*. L’oreiller est énorme et pas confortable. Le flacon de gel douche était vide. Globalement, l’hôtel est vieillissant et mériterait une rénovation. Par contre, le buffet du petit déjeuner était excellent. Que des produits frais et gâteaux maison.
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Olivier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bel hôtel à serre Chevalier

De retour d Italie, une très bonne étape à serre Chevalier Hotel avec piscine et beau spa
Stayed 1 night in Aug 2025
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Sejour convenable mais chambre sans placard une simple barre occupée par les peignoirs et petite exiguë d'ou valise sous le lit Un seul verre Personnel des chambres débordé La place est présente dans le grand excellent support pour des marques
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Bruno

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Merveilleux, personnel au top et petit déjeuner 😋

Très bel hôtel, le personnel au top, souriant et accueillant. Petit déjeuner buffet grandissime, que de produits frais et de gâteaux faits maison, un délice, merci à tous.
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Séjour incroybale

Séjour incroyable. Réservation faite avec mon mari pour un week-end détente. Tout était parfait. Nous avons réserver une chambre supérieur, avec petit déjeuner. Hôtel propre et calme. Beaucoup de restaurant bar et petit commerce à proximité, pas besoin de prendre le véhicule. SPA propre. Nous y retournerons sans hésiter. Merci beaucoup
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Stephane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bon sejour
Stayed 3 nights in Mar 2025
Verified review

10/10 Excellent

Séverine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hôtel au top

Très bon hôtel situé aux pieds des pistes, bon accueil, chambre agréable et petit déjeuner complet. Seul bémol le spa qui, malgré la réservation était accessible à trop de monde. Aucune surveillance, des ado irrespectueux et bruyants, pas de personnel pour mettre à dispo serviette ou peignoirs
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Angelique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super

Très bel hôtel au pied des remontées mécaniques. Une belle chambre avec petit balcon, très calme, bien équipée. Le petit déjeuner est incroyable, nous nous sommes régalés, tout comme au restaurant l'Annexe avec une excellente raclette. Le spa est un gros plus très agréable. Petit plus la possibilité d'utiliser le vestiaire du spa pour se changer avant le départ. Merci pour ce beau séjour.
Stayed 2 nights in Mar 2025
Verified review

6/10 Okay

KARIM

Liked: Cleanliness, property conditions & facilities, room comfort

RAZOÁVEL

O HOTEL É RAZOÁVEL, MAS MUITO CARO PARA SER 4 ESTRELAS. MESMO EM ALTA TEMPORADA, INVERNO NA FRANÇA, O RESTAURANTE DO HOTEL TEM SERVIÇO BASTANTE PRECÁRIO. COM RELAÇÃO AO QUARTO, O TAMANHO É MINÚSCULO, MUITO PEQUENO, MESMO. O VASO É SEPARADO DO ESPAÇO PARA BANHO E É MUITO PEQUENO - UMA PESSOA GRANDE NÃO CONSEGUE USAR. A GRANDE VIRTUDE DO HOTEL É A LOCALIZAÇÃO. FICA EM FRENTE À ESTAÇÃO DE SKI. MUITO PRÁTICO. OUTRO PONTO POSITIVO É O ATENDIMENTO, OS FUNCIONÁRIOS SÃO MUITO PRESTATIVOS.
Stayed 4 nights in Jan 2025
Verified review

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Parfait

Parfait ! Une soirée privée avec DJ était organisée au bar de l’établissement On nous a très gentiment surclassé dans une autre aile pour ne pas être dérangé ! Service et personnel au top
Stayed 2 nights in Jan 2025
Verified review

6/10 Okay

Verified traveler

Liked: Cleanliness

Bien placé mais des détails à travailler

L'hotel est tres bien placé mais de nombreux détails ne sont à la hauteur des 4 étoiles. Nous avions une chambre Deluxe, balcon, vue montagne. Les points positifs : - Très belle vue sur la montagne. - Le Spa est bien - Le restaurant Les Plances a un bon rapport qualité prix - Le staff est accueillant et sympathique - Les casiers à ski Les points négatifs : - Chambre très petite, salle de bain minuscule dans laquelle on ne tient pas à deux - Moquette très tachée - Chaises sur balcon rouillées - Perte de pression et d'eau chaude pendant notre douche - Au bar de l'hotel le serveur nous indique qu'ils ne servent plus de boisson chaude après 17h... pas très cosy - Nous rentrons du ski à 14h40, le ménage n'est pas fini nous devons attendre 10 minutes dans le couloir Au final, nous avons passé un bon séjour, mais plusieurs points doivent être améliorés pour obtenir un niveau de qualité cohérent par rapport au prix de la nuit. Nous attendrons cette mise à niveau avant de revenir.
Stayed 3 nights in Dec 2024
Verified review

10/10 Excellent

jean-baptiste

Liked: Cleanliness, staff & service, property conditions & facilities
Parfait
Stayed 2 nights in Dec 2024
Verified review

10/10 Excellent

Ricol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Moment agréable

Nous y avons passé juste une nuit. profiter du spa. Les cocktails et les tapas étaient très bon et le service très agréable.
Stayed 1 night in Aug 2024
Verified review

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Parfait

Un séjour parfait, un personnel au top ils sont tous adorables et l’hôtel est magnifique. Nous reviendrions c’était génial
Stayed 3 nights in Aug 2024
Verified review

10/10 Excellent

Arthur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent de tous points de vue

Excellent hôtel de tous les points de vue: acceuil, service, restauration, propreté, spa...
Stayed 4 nights in Jul 2024
Verified review

10/10 Excellent

Christophe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Top

Fantastique
Stayed 2 nights in Jul 2024