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ACE Hôtel Troyes

Property class: 3

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Photo gallery for ACE Hôtel Troyes

A hotel room with two beds, a desk, a chair, a wardrobe, and a window with curtains. - ACE Hôtel Troyes (Saint-Andre-les-Vergers)
A modern indoor dining area with tables and chairs, large windows, and a ceiling with ventilation. - ACE Hôtel Troyes (Saint-Andre-les-Vergers)
A modern hotel with a flat facade, multiple windows, and a sign indicating it's an Ace Hotel. - ACE Hôtel Troyes (Saint-Andre-les-Vergers)
Terrace/patio - ACE Hôtel Troyes (Saint-Andre-les-Vergers)
A hotel reception area with a digital screen, a map, and a list of hotel locations. - ACE Hôtel Troyes (Saint-Andre-les-Vergers)
ACE Hôtel Troyes provides everything you need. Guests can connect to free in-room WiFi.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Housekeeping

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Double Room

A hotel room with a red wall, a framed picture of a book with a heart, two bedside lamps, and a pillow with a pattern.

Double Room

9.2 out of 10
Wonderful
(32 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

View all photos for Triple Room

A hotel room with two beds, a red accent wall, and a framed picture of colorful objects.

Triple Room

9.4 out of 10
Exceptional
(9 reviews)
  • 22 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed
  • Free WiFi

View all photos for Quadruple Room

A hotel room with two beds, a desk, a chair, a TV, and a window with a view.

Quadruple Room

8.8 out of 10
Excellent
(13 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bed
  • Free WiFi

View all photos for Double Room, Accessible

Double Room, Accessible | Desk, soundproofing, iron/ironing board, cribs (free)

Double Room, Accessible

9.0 out of 10
Wonderful
(9 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

View all photos for Twin Room

Two single beds with nightstands, each with a lamp, in a room with a red wall and a framed picture.

Twin Room

8.8 out of 10
Excellent
(8 reviews)
  • 17 sq m
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Family Room

A hotel room with two beds, a desk, a chair, a wardrobe, and a window with curtains.

Family Room

9.2 out of 10
Wonderful
(5 reviews)
  • 24 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds
  • Free WiFi

About the neighborhood

Saint-Andre-les-Vergers is home to ACE Hôtel Troyes. Maison de l'Outil et de la Pensee Ouvriere and Ruelle des Chats are local landmarks, and the area's natural beauty can be seen at Seine and Lac d'Orient. Visit our Saint-Andre-les-Vergers travel guide
Map
Rue d'Auxerre, le bas de la fourche aux Moines, Saint-Andre-les-Vergers, 10120

What's nearby

  • Marques Avenue Troyes
    5 min drive - 2.5 miles
  • Maison de l'Outil et de la Pensee Ouvriere
    10 min drive - 3.2 miles
  • Musée de la Maille, Mode et Industrie
    10 min drive - 3.2 miles
  • Hôtel de Vauluisant
    10 min drive - 3.2 miles
  • Centre de Congrès de l’Aube
    10 min drive - 3.2 miles

Getting around

  • Troyes Station
    9 min drive

Restaurants

  • Le Pan de Bois
    3 min drive
  • Grill Saint Jean
    5 min drive
  • Kaffee Paulette
    5 min drive
  • Chez Felix
    5 min drive
  • McDonald's
    5 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 10:30 AM for a fee: EUR 9.90 for adults and EUR 5.50 for children

Family friendly

  • In-room crib
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Newspapers in lobby
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 6 per pet
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.32 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately EUR 9.90 for adults and EUR 5.50 for children
  • Pet fee: EUR 6 per pet
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards; cash is not accepted

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Property class

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Frequently asked questions

Is ACE Hôtel Troyes pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 6 per pet. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is free at this property.

What time is check-in at ACE Hôtel Troyes?

Check-in start time: 4:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at ACE Hôtel Troyes?

Check-out is at 11:00 AM.

Where is ACE Hôtel Troyes located?

Situated in Saint-Andre-les-Vergers, this hotel is within 3 mi (5 km) of Marques Avenue Troyes, St-Pantaleon Church, and Musée de la Maille, Mode et Industrie. Hôtel de Vauluisant and Musée de la Renaissance en Champagne are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

ACE Hôtel Troyes Reviews

9.0

Wonderful

9.4

Cleanliness

8.2

Location

9.2

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 570 out of 1000 reviews
Rating 8 - Good. 368 out of 1000 reviews
Rating 6 - Okay. 44 out of 1000 reviews
Rating 4 - Poor. 15 out of 1000 reviews
Rating 2 - Terrible. 3 out of 1000 reviews

Reviews

Verified review

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for a stopover.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Hoi Ki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for family with 4 stay 1 day overnight.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Ernst Jan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s the perfect stop over hotel. Good shower, clean rooms. Parking included. Wish they had a proper bar in the evening but for the rest perfect!
Stayed 1 night in May 2026
Verified review

8/10 Good

Laura

Liked: Cleanliness, staff & service, amenities
Clean rooms, easy check in. Electric car charger right outside.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

James

Liked: Cleanliness, staff & service
Clean room. Nice staff. Good breakfast.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel with friendly staff
Stayed 1 night in May 2024
Verified review

10/10 Excellent

Malcolm

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel

Nice clean and tidy, breakfast good
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Ernst Jan

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel. Great staff! Lovely beds. Convenient location for the motorway.
Stayed 1 night in Feb 2025
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Literally just a bed for the night on route home, having done the same on the way down to Southern France. Clean room and freindly staff.
Stayed 1 night in Jul 2025
Verified review

8/10 Good

Malcolm

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Over night stop

Hotel was nice clean and tidy, will stay again
Stayed 1 night in Dec 2023
Verified review

8/10 Good

james

Liked: Cleanliness, staff & service, property conditions & facilities
Good stop over.
Stayed 1 night in Feb 2024
Verified review

8/10 Good

Sophie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel in a quiet area, free secured parking. Staff were friendly. Room was comfortable and good air conditioning in a heat wave.
Stayed 1 night in Aug 2023
Verified review

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

PERFECT STOPOVER!

First time staying en route to the South. Usually stay in the B&B chain, but came across Ace Hotel on Hotels.com at a really reasonable price. It exceeded our expectations and is superior to the B&B chain in actual fact. Really comfy memory foam mattress, fast free WiFi and fantastic aircon. We are staying again on our way home! Highly recommend if you haven’t tried this chain
Stayed 1 night in Jun 2025
Verified review

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overnight stay in this clean and comfortable hotel. A couple of restaurant options next door, the seafood one being surprisingly good! A little too far out of the centre if that's what you want, but easy to get to from the autoroute and absolutely ideal for an overnight stay.
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good overnight stop London-Chamonix

Very welcoming. Very convenient as overnight Sumitomo between London and Chamonix. Adjacent restaurants Marcel (last orders 9.30pm) was perfect. Very fast, friendly service, good food, made the stay enjoyable as well as functional.
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent place for a stopover on the way to the alps or south of France, comfortable & convenient. There are 2 restaurants just across the car park, as we stayed here on both legs of our trip we tried both. First was a traditional French restaurant, good food & reasonably priced. Second was a fish restaurant, excellent food & they offered a 15% discount to residents of the hotel. Both were busy with locals, always a good sign.
Stayed 1 night in Jan 2025
Verified review

8/10 Good

Sian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Generous family room, perfect for one night stay.

Generous family room for a one-night stopover on the way to the Alps. Very clean and comfortable. For us, a downside was not being able to purchase a drink (could only buy with a meal). We opted not to have breakfast, but stopped at a wonderful boulangerie just down the road.
Stayed 1 night in Feb 2025
Verified review

10/10 Excellent

Shalom

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our overnight stay at ACE. The carpark was convenient,we felt safe.The room was comfortable and we were able to put some food in freezer bags in the fridge and freezer. We enjoyed being able to take hot water for coffee and soup from the breakfast room even though it was late at night. The man at reception was very helpful and pleasant.
Stayed 1 night in Aug 2024
Verified review

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Good place for a stop-over. A bit out of the Town Centre and only a couple of restaurants, albeit next door, which were ok. Quiet, clean and comfortable. We had 2 cans of beer from the bar and then they they ran out, even though the hotel was nearly empty!
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

Donald

Liked: Cleanliness, property conditions & facilities, room comfort
Fine. Only 1 towel for 3 guests and asked at check-in but then had to ask again. Waited and was OK. Marcel restaurant opposite is terrific. Extremely quick service and good variety of well prepared and cooled classic dishes. Marcel makes ACE a hotel we will likely visit again when breaking journey from Londin to Chamonix
Stayed 1 night in Dec 2024
Verified review

8/10 Good

Michel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fair quality price hotel

ACE is an European chain of hotel with fair standards atva very reasonable price. The major trouble is to FIND the hotel as GPS will ask you to cross a cow field . The entrance come from a shopping centre. Staff was fine, room fair goid, much space, no fridge, view of the fields. Located a bit outside, so to go to centre town, you need a transport.
Stayed 1 night in May 2024
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good

Ace hotels - you know what you’re getting. No fuss but good value. Great location for one night stopover. Aldi/shops two minute drive away. Very close to small airport so had some noise from small planes flying about. Clean hotel and room. Staff helpful. Had to retrieve extra towels etc from reception as bathroom was set up for one person, not three! Couldn’t get the air con to work, was set on heat. Fortunately in April it wasn’t too hot!
Stayed 1 night in Apr 2025
Verified review

2/10 Terrible

Hilde

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Baby bed was promised in the listing, but not provided. Staff was unfriendly and unhelpfull. Breakfast was just plain bad. Room was clean though!
Stayed 1 night in Feb 2025
Verified review

8/10 Good

Alison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was perfect for our pitstop on our way back to UK from Italy. The reception was open 24 hrs, the staff were friendly. The rooms were clean, spacious and showers were also large. The reason for giving 4 stars is that the 2 rooms were not equipped with towels or glasses for a total of 5 of us. This meant we had to go down to reception, which is fine and they had no problem giving them to us, but if it is about saving money and the environment then I do not understand why they do not ask at check in, if towels and glasses will be required and if so, giving them to us at this point. especially when we checked in very late, just after midnight.
Stayed 1 night in Apr 2024
Verified review

8/10 Good

Alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stop-over point for journey further south. Clean room, air-con, good breakfast for reasonable extra cost. Would definitely stop here again.
Stayed 1 night in Aug 2026