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Hotel New Otani Saga

4.0 star property
Riverwalk hotel with 3 restaurants and a 24-hour front desk

Choose dates to view prices

Photo gallery for Hotel New Otani Saga

Exterior
Indoor wedding
Lobby
Premium bedding, down comforters, in-room safe, desk
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Breakfast available
  • 24/7 front desk
  • Housekeeping
  • Laundry

Room options

Available filters for rooms
Showing 17 of 17 rooms

View all photos for Standard Twin Room, Non Smoking

Premium bedding, down comforters, in-room safe, desk

Standard Twin Room, Non Smoking

Highlights

Air conditioning
Heating
Refrigerator
LED TV
Premium bedding
Blackout drapes/curtains
Down duvet
Private bathroom
  • 25 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Room, 1 Semi Double Bed, Non Smoking

Premium bedding, down comforters, in-room safe, desk

Executive Room, 1 Semi Double Bed, Non Smoking

Highlights

Air conditioning
Heating
Refrigerator
LED TV
Blackout drapes/curtains
Down duvet
Pillowtop bed
Premium bedding
  • 18 sq m
  • City view
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Japanese Room, Non Smoking

Japanese Room, Non Smoking | Premium bedding, down comforters, in-room safe, desk

Japanese Room, Non Smoking

Highlights

Air conditioning
Heating
Refrigerator
LED TV
Blackout drapes/curtains
Down duvet
Pillowtop bed
Premium bedding
  • 31 sq m
  • Sleeps 5
  • 1 Twin Futon

View all photos for Double Room, Non Smoking

Premium bedding, down comforters, in-room safe, desk

Double Room, Non Smoking

Highlights

Air conditioning
Heating
Refrigerator
LED TV
Blackout drapes/curtains
Down duvet
Pillowtop bed
Premium bedding
  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Executive Triple Room, Non Smoking

Executive Triple Room, Non Smoking | Premium bedding, down comforters, in-room safe, desk

Executive Triple Room, Non Smoking

Highlights

Air conditioning
Heating
Refrigerator
LED TV
Blackout drapes/curtains
Down duvet
Pillowtop bed
Premium bedding
  • 25 sq m
  • Sleeps 4
  • 3 Twin Beds

View all photos for Executive Twin Room, Non Smoking

Premium bedding, down comforters, in-room safe, desk

Executive Twin Room, Non Smoking

Highlights

Air conditioning
Heating
Refrigerator
LED TV
Blackout drapes/curtains
Down duvet
Pillowtop bed
Premium bedding
  • 25 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Triple Room, Non Smoking

Premium bedding, down comforters, in-room safe, desk

Standard Triple Room, Non Smoking

Highlights

Air conditioning
Heating
Refrigerator
LED TV
Premium bedding
Blackout drapes/curtains
Down duvet
Private bathroom
  • 25 sq m
  • Sleeps 4
  • 3 Twin Beds

View all photos for Standard Room, 1 Semi Double, Non Smoking

Premium bedding, down comforters, in-room safe, desk

Standard Room, 1 Semi Double, Non Smoking

Highlights

Air conditioning
Heating
Refrigerator
LED TV
Premium bedding
Blackout drapes/curtains
Down duvet
Private bathroom
  • 18 sq m
  • City view
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Executive Triple Room - Non-Smoking

Coffee and/or coffee maker

Executive Triple Room - Non-Smoking

  • Sleeps 3
  • 3 Twin Beds

Executive Double Room with Small Double Bed-Non-Smoking

  • Sleeps 2
  • 1 Double Bed

Single Room With Double Bed-non-smoking

  • Sleeps 1
  • 1 Double Bed

View all photos for Double Room - Non-Smoking

Coffee and/or coffee maker

Double Room - Non-Smoking

  • Sleeps 2
  • 1 Queen Bed

Standard Twin Room - Non-Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Japanese-Style Room

Property grounds

Japanese-Style Room

  • Sleeps 4
  • 2 Twin Futons

View all photos for Executive Single Room - Non-Smoking

Coffee and/or coffee maker

Executive Single Room - Non-Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Twin Room - Non-Smoking

Coffee and/or coffee maker

Executive Twin Room - Non-Smoking

  • Sleeps 2
  • 2 Twin Beds

Standard Triple Room - Non-Smoking

  • Sleeps 3
  • 3 Twin Beds

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About the neighborhood

Map
1-2 Yoga-machi, Saga, Saga-ken, 840-0047

What's nearby

  • Saga Prefectural Government Office - 6 min walk - 0.3 miles
  • Saga Balloon Museum - 7 min walk - 0.4 miles
  • Saga Prefectural Art Museum - 10 min walk - 0.5 miles
  • Saga Castle - 12 min walk - 0.7 miles
  • Saga Castle History Museum - 13 min walk - 0.7 miles

Getting around

  • Saga Station - 2 min drive
  • Ariake Saga Airport (HSG) - 24 min drive

Restaurants

  • ‪肥前うどん 翔 - ‬7 min walk
  • ‪JONAI SQUARE CAFE - ‬11 min walk
  • ‪Museum Kitchen Haru Cafe - ‬9 min walk
  • ‪スターバックス - ‬7 min walk
  • ‪ポンパドウル 佐賀店 - ‬10 min walk

About this property

Hotel New Otani Saga

Upscale hotel near Saga Castle
Located close to Yoka Shrine and Saga Balloon Museum, Hotel New Otani Saga provides a hair salon, dry cleaning/laundry services, and a bar. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, and Japanese cuisine. Guests can connect to free in-room WiFi.
You'll also find perks like:
  • Buffet breakfast (surcharge), an electric car charging station, and an elevator
  • A banquet hall, tour/ticket assistance, and concierge services
  • A 24-hour front desk, luggage storage, and a front-desk safe
  • Guest reviews give top marks for the helpful staff
Room features
All 102 rooms include comforts such as premium bedding and air conditioning, in addition to thoughtful touches like free WiFi and safes.
More conveniences in all rooms include:
  • Bathrooms with deep soaking tubs and bidets
  • LED TVs with digital channels
  • Refrigerators, heating, and daily housekeeping

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: JPY 3,107 for adults and JPY 1,553 for children
  • 3 restaurants
  • A bar/lounge

Restaurants on site

  • Green Breeze
  • Kusunoki
  • Lotus
  • Taikan-en

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • On the riverwalk

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator (39 inch wide door)
  • Front entrance ramp
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchairs on site

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LED TV with digital channels
  • Pay movies

Food and drink

  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 2 AM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately JPY 3107 for adults and JPY 1553 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector, a security system, and window guards

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Hotel New Otani Saga
New Otani Saga
Hotel New Otani Saga Saga
Hotel New Otani Saga Hotel
Hotel New Otani Saga Hotel Saga

Frequently asked questions

Is Hotel New Otani Saga pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Hotel New Otani Saga?

Check-in start time: 2 PM; Check-in end time: 2 AM.

What time is check-out at Hotel New Otani Saga?

Check-out is at 11:00 AM.

Where is Hotel New Otani Saga located?

Located in the heart of Saga, this hotel is within a 10-minute walk of Yoka Shrine and Saga Balloon Museum. Saga Prefectural Art Museum and Saga Castle are also within 15 minutes. Saga Station is 26 minutes by foot.

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Hotel New Otani Saga Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 255 out of 654 reviews
Rating 8 - Good. 261 out of 654 reviews
Rating 6 - Okay. 100 out of 654 reviews
Rating 4 - Poor. 24 out of 654 reviews
Rating 2 - Terrible. 14 out of 654 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10

Very relaxing stay for us at this hotel… beautiful view of the water…
Stayed 1 night in May 2025

10/10

good hotel!
Stayed 1 night in Oct 2024

8/10

Hotel in Saga city with good value
Stayed 2 nights in Feb 2025

10/10

The staff was very friendly and help for all information around the hotel.
Stayed 2 nights in Jul 2024

10/10

Spacious room and clean. Old design but still in good condition. Park nearby, quiet and nice view.
Stayed 1 night in Sep 2024

8/10

Nice!
Stayed 1 night in Jul 2024

6/10

The hotel is a bit old. Dust is left on top of some places in the room. The price is not very acceptable. The only reason I chose this hotel is because I do not have a better option.
Stayed 1 night in Dec 2024

10/10

Good
Stayed 1 night in Jun 2024

8/10

Great stay despite the horrendous weather. Hotel's 30min walk from the station in a nice/quiet area (10min bus ride). Spacious, clean room and very good breakfast. Bit pricy but this was GW. Good restos within a walking distance.
Stayed 2 nights in May 2023

8/10

staff service need to improve and well trained
Stayed 1 night in Jun 2024

6/10

Breakfast menu is not so good as we caccot have poor foods and services.
Stayed 1 night in May 2024

6/10

Air conditioning need to be repaired
Stayed 1 night in Jul 2024

4/10

Air conditioner is'nt go well. Very hot room.
Stayed 1 night in Jul 2023

6/10

If you book 3 person per room,don recommend,becas there are only one blanket for the extra bad.the room temperature can’t adjust ,if you want additional blanket,they will ask you why don open the heater or close the air-conditioner.First of all.my room didn’t provide any heater ,they may not well know of their facilities.Secondly,how come you suggest me close the air conditioner rather than provide me one more blanket?I believe their arrive is totally below average

6/10

静かでした。
Stayed 1 night in Jun 2025

8/10

10/10

Stayed 2 nights in Apr 2025

8/10

Stayed 2 nights in Mar 2025

8/10

良かったです
Stayed 1 night in Apr 2025

10/10

佐賀城近くでロケーションが素晴らしい
Stayed 1 night in Mar 2025

10/10

Stayed 1 night in Mar 2025

8/10

建物は古いが、清潔感と昔ながらの重厚感はある。建築家黒川紀章の設計だと言うので、これからも長く使ってほしい。
Stayed 1 night in Mar 2025

10/10

일단 전체적으로 아늑한 분위기에, 처음 들어갈 때 지배인님이 나와서 문을 열어주셔서 정말로 환대받는 기분이 느껴졌음. 우연히 캐리어 바퀴 소리를 듣고 나오신 것 같은데, 서비스를 받는다는 첫 인상으로 강하게 남게 되었다. 내가 갔었을 때는 리모델링 공사를 해서 시끄러울 수 있다고 했는데, 다행히 나는 그런 시끄러움을 느끼지 못했음. 전체적으로 조명이나 여러가지 디자인에서 서양 호텔의 양식을 채용한 것 같다는 느낌을 받았다. 예쁜 교회식 결혼식장이 구비되어있던것이 특징. 그리고 오래된 건물이라는 것도 느껴졌음. 그렇다고 해서 낡았다는 느낌이라는건 전혀 아님. 세월이 느껴진다는 느낌이지 배정받은 방은 평일에 입실해서 그런지 사가성터뷰였음. 해자를 바로 앞에 두고 있고, 나무가 바로 앞에 보여서 정말 최고의 뷰였다고 생각함. 그런데 이건 반대쪽에 묘지도 있어서 운이 안좋으면 영 찝찝한 숙박이 될 것 같다는 생각도 듦. 가장 좋았던 것은 숙박객의 편안함을 제일로 생각한 흔적이 느껴진다는 것임. 어매니티도 그렇고 상당히 여러 방면에서 고객이 편안하게 쉴 수 있도록 만반을 다 한 느낌임. 덕분에 혼자 여행을 오거나 아니면 많이 돌아다닐 사람들이라면 숙소 가격이 아까울 수 있겠음. 헤어드라이어는 머리 말리기에는 충분하나 스타일링을 엄청 신경쓰는 사람이라면 지참해도 될 것 같음.
Stayed 2 nights in Mar 2025

10/10

Stayed 1 night in Mar 2025

10/10

Stayed 1 night in Mar 2025