Ratings based on 862 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.3 Hotel condition
AARP Travel Center Verified Reviews
by A verified traveler
Posted Mar 11, 2024 on Expedia
Not a lot of dining options close to the hotel for breakfast. It would be helpful if the hotel provided a breakfast or continental breakfast. Even if they had a map of restaurants in the area and distance from the hotel would be helpful.
Comment from Hotel Management
Mar 13, 2024 by GM, Hotel Management
Hi Mona,Thank you for your feedback, We appreciate your comments. While we do not offer breakfast front desk is able to help with food options near by the hotel. I apologize if our service fell short we would address this issue. Thank you for your business and hope to see you again.
by A verified traveler
Posted Mar 10, 2024 on Expedia
In an amazing little area with great food and drink options within walking distance. Stayed with my kids and there was plenty of space for us all.
Comment from Hotel Management
Mar 13, 2024 by GM, Hotel Management
Hi Sedona,Thank you for your feedback, we take great pride in delivering exceptional service and we are thrilled that we were able to meet your expectations. Thank you again for your kind words and we look forward to welcome you again.
by A verified traveler
Posted Feb 27, 2024 on Expedia
Comment from Hotel Management
Mar 4, 2024 by GM, Hotel Management
Hi Jodi,Thank you for staying with us and we are glad to know that you had a good experience with us. We look forward to having yo back again.
by A verified traveler from Modesto
Posted Feb 26, 2024 on Expedia
Not enough parking
by A verified traveler
Posted Feb 6, 2024 on Expedia
by A verified traveler
Posted Feb 4, 2024 on Expedia
Staff was great. Parking was a challenge. The site has limited parking
Comment from Hotel Management
Feb 6, 2024 by GM, Hotel Management
Hi Barbara,Thank you for your feedback, it is great to know that your stay at the hotel was enjoyable. Thank you for your business and we look forward to having you back with us again.Best
by A verified traveler
Posted Jan 28, 2024 on Expedia
Overall good!
Comment from Hotel Management
Jan 31, 2024 by GM, Hotel Management
Hi Justina,Thank you for your feedback and we are glad to know that you had a great stay at the hotel. we strive to make every guest experience wonderful. Thank you for your business and we look forward to having you visit us again.Best Regards
by A verified traveler
Posted Jan 22, 2024 on Expedia
Nice newly refurbished property with cool atrium lounge area.
Comment from Hotel Management
Jan 22, 2024 by GM, Hotel Management
Hi Christopher,Thank you for your feedback, We are glad to know that you had a great stay at the hotel. thank for your business we look forward to having you stay with us again.Best Regards
by A verified traveler
Posted Jan 1, 2024 on Expedia
Comment from Hotel Management
Jan 3, 2024 by GM, Hotel Management
Hi Danyil,We are glad to know that you enjoyed your stay at the hotel. We value your business and look forward to having you back again.Best
by A verified traveler
Posted Dec 26, 2023 on Expedia
The initial room I was given had a lot of dried back up sewage in the bathroom sink so housekeeping was called in and I was directed to return to the front desk for a different room. I went back upstairs and tried to use one of the key cards to open the door. It did not work. This went on and on.....suffice it to say I will not book here again.
Comment from Hotel Management
Dec 29, 2023 by GM, Hotel Management
Hi Kenneth, Thank you for bringing this matter to our attention. We apologize for the inconvenience you experienced. during your stay ,This does not reflect our usual standards, and we take your feedback seriously.Your concerns will be addressed with our team to ensure that such incidents are not repeated. We hope to see you again in the future. Happy holidays to you and your family.