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City Hotel Kaiserhof

Hotel in Saarbrücken, near Saarbruecken Castle

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Breakfast area
Standard Single Room | Individually furnished, laptop workspace, blackout drapes, free WiFi
City Apartment | Individually furnished, laptop workspace, blackout drapes, free WiFi
Property entrance
City Apartment | Bathroom | Shower, hair dryer, towels, soap

Reviews

7.4 out of 10
Good

Popular amenities

  • Housekeeping
  • Pet friendly
  • Free WiFi

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Triple Room

Triple Room | Individually furnished, laptop workspace, blackout drapes, free WiFi

Triple Room

Highlights

Individually furnished
Heating
Free cribs/infant beds
Smart TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Cable channels
  • 16 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Standard Double Room

Standard Double Room | Individually furnished, laptop workspace, blackout drapes, free WiFi

Standard Double Room

Highlights

Individually furnished
Heating
Smart TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Cable channels
Daily housekeeping
  • Sleeps 2
  • 1 King Bed

View all photos for City Apartment

City Apartment | Individually furnished, laptop workspace, blackout drapes, free WiFi

City Apartment

Highlights

Separate dining area
Separate sitting area
Individually furnished
Heating
Free cribs/infant beds
Kitchen
Smart TV
Blackout drapes/curtains
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Standard Single Room

Individually furnished, laptop workspace, blackout drapes, free WiFi

Standard Single Room

Highlights

Individually furnished
Heating
Smart TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Cable channels
Daily housekeeping
  • 16 sq m
  • Sleeps 1
  • 1 Twin Bed

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About the neighborhood

Map
Mainzer Str. 78, Saarbrücken, SL, 66121

What's nearby

  • Saarbruecken Castle - 14 min walk - 0.8 miles
  • Ludwigskirche - 20 min walk - 1.1 miles
  • Schlossplatz - 3 min drive - 1.5 miles
  • Europa Galerie Saarbruecken - 3 min drive - 1.7 miles
  • Ludwigspark Stadion - 5 min drive - 2.5 miles

Getting around

  • Saarbrücken Ost Station - 14 min walk
  • Saarbruecken (SCN) - 21 min drive

Restaurants

  • ‪Ulanen Pavillon - ‬6 min walk
  • ‪Casino Restaurant Am Staden - ‬3 min walk
  • ‪Baba Shuk - ‬4 min walk
  • ‪Gotti - ‬7 min walk
  • ‪Thai Floating Market - ‬1 min walk

About this property

City Hotel Kaiserhof

Hotel near Saarbruecken Castle
Located close to Ludwigskirche and Schlossplatz, City Hotel Kaiserhof provides an art gallery on site and a shopping mall on site. Guests can connect to free in-room WiFi.
Additional perks include:
  • Express check-out, express check-in, and free newspapers
  • Luggage storage, tour/ticket assistance, and ATM/banking services
  • An elevator, multilingual staff, and concierge services
Room features
All guestrooms are individually furnished, and feature comforts such as laptop-friendly workspaces, in addition to amenities like free WiFi.
Extra amenities include:
  • Bathrooms with showers and hair dryers
  • Smart TVs with cable channels
  • Heating and daily housekeeping

Languages

English, French, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Street parking available

Things to do

  • Art gallery
  • Designer stores
  • Hiking/biking trails
  • Shopping mall

Conveniences

  • ATM
  • Free newspapers in lobby
  • Guidebooks
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • Elevator (22 inch wide door)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Smart TV with cable channels

More

  • Heating
  • Individual furnishings
  • Laptop workspace

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 7:00 PM
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

The front desk is open daily from 8:30 AM - 6:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Access code, front desk (limited hours)

Pets

Pets allowed for an extra charge of EUR 10 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 30.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: EUR 100.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: EUR 10 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 30.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a security system

Property is also known as

City Hotel Kaiserhof Hotel
City Hotel Kaiserhof Saarbrücken
City Hotel Kaiserhof Hotel Saarbrücken

Frequently asked questions

Is City Hotel Kaiserhof pet-friendly?

Yes, this hotel allows dogs (limit 2 total). There's a fee of EUR 10 per pet, per stay. Service animals are exempt from fees.

How much is parking at City Hotel Kaiserhof?

This hotel doesn't offer parking.

What time is check-in at City Hotel Kaiserhof?

Check-in start time: 2:00 PM; Check-in end time: 7:00 PM.

What time is check-out at City Hotel Kaiserhof?

Check-out is at 11:00 AM.

Where is City Hotel Kaiserhof located?

Situated near a boardwalk/promenade, this hotel is within 1 mi (2 km) of Saarbruecken Castle, Ludwigskirche, and Schlossplatz. Ludwigspark Stadion and Saarland Therme are also within 9 mi (15 km). Saarbrücken Ost Station is 14 minutes by foot and Saarbruecken (SDA-Saarbruecken Train Station) is 22 minutes.

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City Hotel Kaiserhof Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 15 out of 57 reviews
Rating 8 - Good. 20 out of 57 reviews
Rating 6 - Okay. 15 out of 57 reviews
Rating 4 - Poor. 3 out of 57 reviews
Rating 2 - Terrible. 4 out of 57 reviews

8.0/10

Cleanliness

7.8/10

Staff & service

6.4/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10

I like the environment and I will like to visit again and again
Stayed 2 nights in Aug 2024

8/10

We were invited to stay at Hotel Bruchwiese sister hotel, came with beer garden & meals were delicious,our host Claudia was fantastic so quiet amongst the trees , I thoroughly recommend this Hotel & the best so far in 2 weeks we have been in Germany I will remember!!
Stayed 5 nights in May 2024

10/10

Very comfortable and clean place to stay while visiting Saarbrucken.
Stayed 2 nights in Nov 2023

10/10

We have recently discovered this hotel. We love the rooms, location and friendly staff. This is now our "go to" hotel in Saarbrucken!
Stayed 1 night in Nov 2022

10/10

Another great stay! Thank you!
Stayed 1 night in Jan 2023

8/10

X
Stayed 2 nights in Aug 2024

4/10

I paid to stay for 2 nights. Upon arrival you have to call the hotel, and you will receive then a code to open the key-holder, so you can get in. Upon arrival in the room, it turned out there was no working wifi. The lady whom I called suggested I to stand in front of other rooms to check whether it worked there. This was not the case, so no free wifi. The TV did not work. The toilet bowl was brownish. The water that came out of the tap and the shower was brown, only to turn normal after a while. Waste baskets were not emptied. Obviously the room had not been checked before I arrived. Maybe it was cleaned a few weeks back. After dinner I decided to stay with friends rather than in this room; I informed the hotel via the Expedia message service used before to contact them. The next day the manager said she was surprised of hese issues, and said she would do her best to get the second night refunded. This was done. But the first night, which I did not use, was not reimbursed. It was my second time using this hotel, but clearly also the last time.
Stayed 2 nights in Apr 2025

8/10

I enjoyed my stay at this hotel, especially the decor of the room and the stencils. It was quaint. Be prepared you will need to have standard electrical chargers as there are no ports for USB or USC charging stations. Otherwise its a convenient and easy hotel to stay, the desk staff spoke excellent English, very helpful.

6/10

Ok
Stayed 1 night in May 2024

8/10

X
Stayed 1 night in Jul 2023

2/10

Avoid at all costs. This place is a scam. The front desk is not open at the times it says, and no one answers the phone. When I arrived in the afternoon the place was completely closed and locked. Maybe they have recently shut down. I still have not been able to receive any communication from them, one week after the date I was supposed to check in.
Stayed 3 nights in Jul 2024

10/10

Okay
Stayed 1 night in Dec 2022

8/10

Würde für das gut Preis-Leistungs-Vethältnis jeder zeit wieder einchecken. Zimmer jat mir gefallen. Hell,ruhige Lage. Sehr nah zum Stadtkern.
Stayed 3 nights in Apr 2025

2/10

Altes Gebäude, keine Klimaanlage also Schimmelgefahr
Stayed 1 night in Apr 2025

6/10

Première expérience réussie de check in avec "boîte à clés". Personne très affable jusqu'à l'obtention de la clé malgré la barrière de la langue. Chambre correcte à proximité du centre. Par contre, pas de serviette ni tapis de bain dans la salle de bain.
Stayed 1 night in Nov 2024

6/10

Die Zimmer sind für das Preis/Leistungsverhältnis gut. Das Bad war renoviert und sauber. An der Dusche muss man arg aufpassen schneller Kalt-/Brühheiß Wechsel!
Stayed 4 nights in Nov 2024

4/10

La moquette était sale, le pommeau de douche plein de calcaire, l’odeur de tabac froid insupportable, le ménage bien plus qu’approximatif sans parler des lumières qui ne fonctionnent pas…
Stayed 1 night in Oct 2024

6/10

Alte Ausstattung
Stayed 1 night in Oct 2024

8/10

Das Haus war eingerüstet und in der Nacht sind unbekannte Personen über das Gerüst gelaufen und haben im zweiten Stock ans Zimmer Fenster geklopft
Stayed 1 night in Sep 2024

6/10

Stayed 1 night in Apr 2024

8/10

Stayed 3 nights in Jul 2024

6/10

Stayed 1 night in Jun 2024

6/10

Stayed 3 nights in Mar 2024

8/10

X
Stayed 2 nights in Feb 2024

2/10

Stayed 12 nights in Jan 2024