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Sapa Relax Hotel & Spa

Property class: 3

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Photo gallery for Sapa Relax Hotel & Spa

Mountain view - Sapa Relax Hotel & Spa (Sa Pa)
View from property - Sapa Relax Hotel & Spa (Sa Pa)
Buffet - Sapa Relax Hotel & Spa (Sa Pa)
Lobby - Sapa Relax Hotel & Spa (Sa Pa)
Room - Sapa Relax Hotel & Spa (Sa Pa)
Close to Sapa Lake and Sapa Market, Sapa Relax Hotel & Spa provides a terrace, a garden, and dry cleaning/laundry services. Treat yourself to a massage or other spa services. The on-site local and international cuisine restaurant, Muong Hoa, offers breakfast, lunch, and dinner. Free in-room WiFi and a bar are available to all guests.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Parking available
  • Bar
  • Laundry

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Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Deluxe Double or Twin Room

Room

Deluxe Double or Twin Room

  • 28 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior Double or Twin Room

Room

Superior Double or Twin Room

  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Executive Room

Room

Executive Room

  • Mountain view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite

Room

Suite

  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Family Suite

Room

Family Suite

  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Executive Double Room, 1 King Bed, Bathtub, City View

Room

Executive Double Room, 1 King Bed, Bathtub, City View

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

About the neighborhood

Sa Pa is home to Sapa Relax Hotel & Spa. Hekou Customs Site and Gushan Cave Ancient Site are local landmarks, and the area's natural beauty can be seen at Sapa Lake and Ham Rong Mountain. Visit our Sa Pa travel guide
Map
19A Dong Loi Street, Sa Pa, Lao Cai

What's nearby

  • People sitting on steps in a public square with buildings and trees in the background.
    Sa Pa Square
    3 min walk - 0.2 miles
  • A town with a central lake surrounded by colorful buildings and lush greenery, with mountains in the background.
    Sapa Lake
    8 min walk - 0.5 miles
  • Cable Car Station Sapa
    2 min walk - 0.1 miles
  • Sapa Catholic Church
    4 min walk - 0.2 miles
  • Ham Rong Mountain
    9 min walk - 0.5 miles

Getting around

  • Sapa Station
    3 min walk

Restaurants

  • Little Sapa
    2 min walk
  • Delta Italian Restaurant
    3 min walk
  • Tim’s Sa Pa Kitchen
    2 min walk
  • Nature Restaurant Grill & Bar
    2 min walk
  • Nhà Hàng Tùng Loan
    3 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Self parking on site (VND 150 per day)

Food and drink

  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Muong Hoa

Things to do

  • Scooter/moped rentals
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Garden
  • Terrace

Spa

  • 2 treatment rooms
  • Massage

Accessibility

  • Elevator

More

  • 1 building
  • 8 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

  • Mastercard
  • Visa

Important information

Optional extras

  • Airport shuttle fee: VND 350000 per person
  • Self parking fee: VND 150 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards

Frequently asked questions

Is Sapa Relax Hotel & Spa pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for VND 150 per day.

What time is check-in at Sapa Relax Hotel & Spa?

Check-in begins at 2 PM. After-hours check-in is not available.

What time is check-out at Sapa Relax Hotel & Spa?

Check-out is at noon.

Does Sapa Relax Hotel & Spa provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of VND 350000 per person applies.

Where is Sapa Relax Hotel & Spa located?

Situated in Sa Pa, this hotel is within a 10-minute walk of Sa Pa Square and Sapa Lake. Cable Car Station Sapa and Sapa Catholic Church are also within 10 minutes. Sapa Station is only a 3-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Sapa Relax Hotel & Spa Reviews

9.0

Wonderful

9.4

Cleanliness

8.0

Location

9.4

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 37 out of 62 reviews
Rating 8 - Good. 18 out of 62 reviews
Rating 6 - Okay. 4 out of 62 reviews
Rating 4 - Poor. 2 out of 62 reviews
Rating 2 - Terrible. 1 out of 62 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very new hotel, good location, value for money

We stayed at the hotel in their second week of opening, in an off-peak season. Although the hotel's operations were not completely set up yet, the staff and manager made up for it with their zealousness to make sure that everything went well. Room had a nice view, and was very clean. Breakfast is simple, yet good. Hotel is nicely situated at walking distances to famous restaurants in Sapa, and is also about 2km away from Cat Cat village. Good place and value for money overall!
Stayed 1 night in Feb 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We booked the executive room. However that was not given to us, but the service and staff were friendly
Stayed 2 nights in Dec 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good located with nice view on the rice fields!
Stayed 1 night in Oct 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel, good service, and staff very helpful and mild service. if you go to Sapa this hotel is a good choice and if I come back to Sapa again I’ll book here. Thank you for your good service :) / JJ - Thailand
Stayed 1 night in Sep 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is a shower screen where you can see the bathroom from your bed
Stayed 5 nights in Aug 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked room with Mountain View, comes with a small balcony, room is comfy and quiet as the room is in a corner. However shower is tricky as water leaks out and floor outside cubicle can get quite wet. Room wasn’t ready when we arrived (from train) at 8am so we went out despite tiredness from traveling. Receptionist also did not text to let us know if room was ready earlier even tho this was promised when we left. Hotel is in a little street so need to walk 3mins (sometimes up slope) to the main area for transport/food/shopping. Overall though a good experience and trip in Sapa.
Stayed 2 nights in Jul 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Million dollar view on suite room with reachable price! Exallance Staff Mr.Trung and location is superb!
Stayed 2 nights in Jul 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Heel fijn en net hotel. We werden heel vriendelijk ontvangen na onze nacht met de nachttrein. Er werd bij aankomst goed voor ons gezorgd. De kamer met uitzicht op de bergen was super. Heerlijk bed en fijne badkamer. Ik zou dit hotel zeker aanraden!
Stayed 2 nights in May 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
The mountain view from the rooms was outstanding and so special! The staff were very gracious and welcoming. Close to all amenities
Stayed 1 night in Jun 2019
Verified review

4/10 Poor

Disliked: Property conditions & facilities

Not recommended

Bad location and not a view shows in the picture, very different
Stayed 3 nights in May 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exrlant hotel

Enjoyed our stay. Very much. Rated 9. Service rwted 9 too
Stayed 3 nights in May 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Every staff is friendly and helpful. Room is clean. Good Wifi. Decent breakfast and food.
Stayed 2 nights in May 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel in great location

Staff were so friendly and nice. Really good location to centre of Sapa. The walls to rooms are thin so noise travels but this was the only downside to what was a great hotel. Would definitely stay here again. Breakfast buffet was also good. Loved the view from our room over the mountainside. Overall, a gem of a hotel for the price.
Stayed 3 nights in Apr 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice service, caring staffs, clean rooms, attentive when guest needed
Stayed 2 nights in Apr 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service at reception plus Bell boy waited outside the other lane to carry our luggages all the way up to our room.Hotel was in a small lane but no issue.worth to pay alit more to have mountain view .good value n recommended.
Stayed 1 night in Apr 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are friendly and helpful. Good quality of bed and blanket. A variety of breakfast.
Stayed 2 nights in Apr 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Strategic location in SAPA town, secluded & quiet but not far from main road & street. Furniture set up at dinning area is acceptable but not exactly the same as indicated in pictures of websites. For the room make up, it can be better if all the cleaners use proper carts to put the towels, bed sheets, etc. instead of put stuff on floor.
Stayed 1 night in Mar 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

좋아요!

뷰가 좋습니다. 3층이었는데, 더 높은 층이었다면 더 좋았을 것 같습니다. 매우 깨끗하고 편안합니다. 직원분들도 친절합니다. 조식도 맛있습니다. 다만 지금은 호텔앞이 공사중이라 조금 불편했습니다. 공사가 끝나면 완벽할 듯 합니다.
Stayed 3 nights in Mar 2019
Verified review

10/10 Excellent

Liked: Staff & service, amenities, property conditions & facilities
Nice and clean room with a view of the mountains. Breakfast was good and tasty. Staff were helpful and polite.
Stayed 2 nights in Mar 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Nice and comfortable room with a good view.
Stayed 1 night in Mar 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

The hotel staff were brilliant. Unfortunetally, currently just about all the roads in the town are being excavated which made walking around difficult, not the hotels fault. Again not the hotels fault, but we had bad weather and so could not see the view.
Stayed 3 nights in Mar 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, went above and beyond for us. Clean, spotless, and spacious rooms. Beautiful view and in good location.
Stayed 3 nights in Mar 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
직원들의 친절도가 높습니다. 방이 넓고, 경치가 좋습니다. 저렴한 가격대비 높은 점수를 주고 싶습니다. 다만 좋지않은 냄새가 나서 청결도에 대한 불안감이 있었습니다.
Stayed 2 nights in Feb 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had mountain view rooms, which were lovely and a small balcony. The room and hotel were very comfortable but difficult to access due to the extreme road works out the front!
Stayed 3 nights in Feb 2019
Verified review

6/10 Okay

Location Location in Sapa

The Hotel is in an excellent location , the desk staff are very eager to impress and offer as much help as possible , the Bell boy goes above and beyond as there is NO vehicle access to the Hotel. Our major issue was the lack of air conditioning in the room , as it is controlled by reception. Also the constant drop outs of the wi fi. We had excellent "in house massages" at a very reasonable price. Would we go back to this hotel ? No we would prefer a little more luxury and AIR Conditioning and Wi Fi
Stayed 2 nights in Feb 2019