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Lotus Aroma Sapa Hotel

Property class: 4

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Photo gallery for Lotus Aroma Sapa Hotel

A spacious lobby with a high ceiling, a reception desk, and potted plants. - Lotus Aroma Sapa Hotel (Sa Pa)
A spacious lobby with a high ceiling, large windows, and a central seating area with a patterned carpet. - Lotus Aroma Sapa Hotel (Sa Pa)
A modern lobby with a seating area, a reception desk, and a large floral arrangement. - Lotus Aroma Sapa Hotel (Sa Pa)
A buffet area with various food items and a seating area with tables and chairs. - Lotus Aroma Sapa Hotel (Sa Pa)
A hotel room with a large bed, a desk, and a television. - Lotus Aroma Sapa Hotel (Sa Pa)
Located close to Sapa Market and Sapa Lake, Lotus Aroma Sapa Hotel provides a rooftop terrace, a coffee shop/cafe, and a garden. Treat yourself to a massage, a body scrub, or a body treatment at the onsite spa. The on-site local and international cuisine restaurant, Lotus Restaurant, offers breakfast, lunch, and dinner. Fitness classes are offered at the gym; other things to do include mountain biking. Stay connected with free in-room WiFi, and guests can find other amenities such as a library and dry cleaning/laundry services.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

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Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Deluxe Double Room, City View

A hotel room with a large bed, bedside tables, a desk, and a chair.

Deluxe Double Room, City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 27 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Senior Double Room, City View

A hotel room with a wooden floor, a bed with red and white bedding, a vase with flowers, and a wooden chair.

Senior Double Room, City View

8.0 out of 10
Very good
(1 review)
  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite, Balcony, Mountain View

A hotel room with a large bed, a desk, and a television.

Family Suite, Balcony, Mountain View

  • Hill view
  • 41 sq m
  • 3 bedrooms
  • Sleeps 5
  • 1 King Bed and 1 Large Twin Bunk Bed

View all photos for Luxury Triple Room, Balcony

A hotel room with three beds, a sitting area, and a view of the outdoors.

Luxury Triple Room, Balcony

  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 3 Large Twin Beds

View all photos for Deluxe Twin Room, City View

A hotel room with two beds, each with a red pillow, a bedside table with a lamp, and a tray with glasses and a magazine.

Deluxe Twin Room, City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 27 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Senior Twin Room, City View

A hotel room with two beds, a wooden floor, a large window with curtains, and a small table with a vase.

Senior Twin Room, City View

  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds

About the neighborhood

Located in Sa Pa, Lotus Aroma Sapa Hotel is in the mountains. Cable Car Station Sapa and Silver Waterfall are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Sapa Lake and Ham Rong Mountain. Visit our Sa Pa travel guide
Map
Duong N1, Sa Pa, Lao Cai

What's nearby

  • A town with a central lake surrounded by colorful buildings and lush greenery, with mountains in the background.
    Sapa Lake
    8 min walk - 0.5 miles
  • People sitting on steps in a public square with buildings and trees in the background.
    Sa Pa Square
    18 min walk - 1.0 mile
  • Sapa Market
    1 min walk - 0.1 miles
  • Sapa Catholic Church
    17 min walk - 0.9 miles
  • Cable Car Station Sapa
    20 min walk - 1.1 miles

Getting around

  • Sapa Station
    19 min walk

Restaurants

  • nhà hàng ô quý hồ
    14 min walk
  • Bánh Mỳ Phương Nhi - Vietnamese Bread, Coffee And Fruit Juice
    11 min walk
  • Banh Mi 911
    8 min walk
  • Viet Deli
    12 min walk
  • Le Gecko Cafe
    13 min walk

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  • Pool
  • Spa
  • Parking included
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9.4 out of 10, Exceptional, 427 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 8:00 AM to 5:00 PM on request
  • Free covered, secured self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Lotus Restaurant
  • Sky lounge

Things to do

  • Bicycle rentals
  • Fitness classes
  • Full-service spa
  • Gym
  • Library
  • Mountain biking
  • Sauna

Family friendly

  • Baby bath
  • Children's dinnerware
  • High chair
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 1,023 square feet of conference space
  • Meeting rooms

Outdoors

  • Garden
  • In the mountains
  • Rooftop terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Elevator
  • Handrails in hallways
  • Handrails in stairways
  • Low-height door lock
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-width doorways

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Designated smoking areas
  • Mosquito nets

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 44-inch smart TV with premium digital channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Individually decorated
  • Individually furnished
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 6:00 AM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: VND 400000
Express check-in available
Minimum check-in age: 16

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: VND 600000

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for VND 400000.0 per day
Cribs (infant beds) are not available

Property payment types

  • American Express
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

  • Airport shuttle fee: VND 3500000 per vehicle (roundtrip)
  • Early check-in fee: VND 400000 (subject to availability)
  • Late check-out fee: VND 600000 (subject to availability)
  • Housekeeping is available for an additional fee
  • Rollaway bed fee: VND 400000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Only registered guests are allowed in the guestrooms

Frequently asked questions

Is Lotus Aroma Sapa Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Lotus Aroma Sapa Hotel?

Check-in start time: 6:00 AM; Check-in end time: anytime. Early check-in is available for a fee of VND 400000 (subject to availability).

What time is check-out at Lotus Aroma Sapa Hotel?

Check-out is at noon. Late check-out is available for VND 600000 (subject to availability).

Does Lotus Aroma Sapa Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 8 AM–5 PM on request. A fee of VND 3500000 per vehicle applies.

Where is Lotus Aroma Sapa Hotel located?

Situated in the mountains, this spa hotel is within a 10-minute walk of Sapa Market and Sapa Lake. Sa Pa Square and Sapa Catholic Church are also within 1 mi (2 km). Sapa Station is 19 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Lotus Aroma Sapa Hotel Reviews

9.0

Wonderful

9.0

Cleanliness

4.0

Location

8.8

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 16 out of 26 reviews
Rating 8 - Good. 6 out of 26 reviews
Rating 6 - Okay. 3 out of 26 reviews
Rating 4 - Poor. 1 out of 26 reviews
Rating 2 - Terrible. 0 out of 26 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Decent place to book that is not in the busy sun world area
Stayed 3 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Amenities
Great location great accommodations and exceptional service
Stayed 2 nights in Jan 2025
Verified review

6/10 Okay

Disliked: Amenities, property conditions & facilities
The hotel was ok for the price that we’ve paid. Stayed for three nights for a family of three. Breakfast was ok too. Hotel does not provide an iron and iron board. The room smelled musty and the room itself and bathroom could used some touching up. The shower pressure and water temperature was great. Location was excellent because it was right across the street from the night market and many other shops. Would we stay here again? More than likely no.
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Thom and Jimi were great to deal with, the rooms were very nice but not to quit, breakfasts were really good and the location was very good!
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are nicely done and well maintained, very comfortable to stay in. Service and staff are great. The location was perfect.
Stayed 1 night in Feb 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Internet was maintainable though trying to use the Tv streaming the movie selection's that were available was difficult due to spotty internet..it works for all items I carry on business trips such as Phones and Laptops..Other than that this place was 😍 the room was big the restroom was big definitely made us feel special the staff was awesome too
Stayed 3 nights in Mar 2026
Verified review

6/10 Okay

Disliked: Amenities, property conditions & facilities
I like that it’s location near to the night market and other shops. I didn’t like their breakfast was very poor with different kind of food and they don’t have iron to provide customers rooms but they support to iron internally with free of charge. No too many labors to support and no more guests there I would like to say thanks for Mr. Zoo because he tried to fix many disasters in the hotel and do his best to understand our needs and get our satisfaction.
Stayed 5 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient and good hotel

Convenient and good hotel just opposite the market. Nice and quiet. Offering all kinds of spa treatments. Roughly located 15min from Sun Plaza. Room had both shower and bath tub.
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The good point of this hotel is the proximity to the bus station and the Sapa market. The staff speaks English and some Mandarin, has been friendly and helpful. Sadly the good point is also the bad point. The close proximity to the market and the bus station means that there will be some noise in early morning and late night.
Stayed 6 nights in Sep 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived at 11pm from Hanoi and a staff was ready to help us with our luggages and checked us right in. The rooms were so clean, as were the bathrooms. When we woke up the next morning, we were pleased to see that our balcony was facing the mountains. It was gorgeous. We had a slight issue with the sliding door which got stuck but the staff were prompt to rectify the issue and it was fixed in no time. Communication was not a problem. The front desk staff spoke good English. The hotel faces a market and night market and is walkable to the city centre if you feel adventurous. Quite a distance to walk to halal restaurants but grab car/taxi is readily available. Loved our stay there. It exceeded all expectations! Thank you for the wonderful hospitality!
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Truly enjoyed our stay @ the hotel. Staff were polite and friendly. The complimentary breakfast was amazing with many hot/cold options. This was a family trip with kids. Highly recommend.
Stayed 3 nights in Jul 2026
Verified review

4/10 Poor

Disliked: Staff & service, amenities, property conditions & facilities
Super loud with no sound proofing insulation, no toilet paper in room at arrival!! Hotel felt abandoned and dead, also drunk people arriving late at night was heard very clearly due to no sound proofing. Do not recommend for a longer stay in Sapa
Stayed 4 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un bon hotel pas trop cher. Par contre le personnel ne parle pas bien anglais. Le petit déjeuner n’était pas top.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
人員服務熱心，客房乾淨，蓮蓬頭水很強，但是浴缸會漏水，床單很乾淨！
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
난방이 원활하지 못하여 추웠는데 직원이 해결해주었습니다. 조식은 전날 저녁에 메뉴를 주문하여 다음날 아침에 룸서비스로 맛있게 먹었습니다. 직원들도 공손하고 친절하였습니다.
Stayed 1 night in Jan 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
サービス、食事、ロケーションがかなり良かったです。支配人の人もフレンドリーで楽しく滞在できました。オススメです
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is very good walking distance to main bus station. Also easily walkable to major historical attractions. Room is big & clean, decorations and furnitures are all boutiques in good taste and unique style. The weekend breakfast was amazing as compare to weekday, mix of western and local VN delights. The staffs all with smiles and helpful.
Stayed 2 nights in Nov 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rất sạch sẽ, phòng và nội thất xịn, đồ ăn rất ngon
Stayed 1 night in Jun 2019
Verified review

10/10 Excellent

Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025
Verified review

10/10 Excellent

Stayed 1 night in Jan 2025
Verified review

10/10 Excellent

Stayed 2 nights in Sep 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2019