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Heart of Sapa Hotel

Property class: 3

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Photo gallery for Heart of Sapa Hotel

A hotel room with a large bed, a desk, a television, and a window with curtains. - Heart of Sapa Hotel (Sa Pa)
A hotel bed with a decorative swan arrangement made of pillows and a blanket, and a heart-shaped pillow with the hotel's name. - Heart of Sapa Hotel (Sa Pa)
A hotel room with a bed, a sofa, a TV, and a window with curtains. - Heart of Sapa Hotel (Sa Pa)
A compact living space with a sofa, a small table, a television, and a microwave. - Heart of Sapa Hotel (Sa Pa)
A hotel room with a bed, a desk, a TV, and a window with a mountain view. - Heart of Sapa Hotel (Sa Pa)
Near Sapa Lake, Heart of Sapa Hotel provides free breakfast (local cuisine), dry cleaning/laundry services, and a restaurant. Stay connected with free in-room WiFi.

Reviews

7.6 out of 10
Good

Popular amenities

  • Breakfast included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Parking available
  • Laundry

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

View all photos for Deluxe Double Room

A hotel bed with a decorative swan arrangement made of pillows and a blanket, and a heart-shaped pillow with the hotel's name.

Deluxe Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room, Mountain View

A compact living space with a sofa, a small table, a television, and a microwave.

Deluxe Double Room, Mountain View

  • Mountain view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Family Triple Room, Mountain View

  • Mountain view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 1 Twin Bed

About the neighborhood

Sa Pa is home to Heart of Sapa Hotel. Hekou Customs Site and Gushan Cave Ancient Site are local landmarks, and some of the area's activities can be experienced at Cable Car Station Sapa and Silver Waterfall. Take an opportunity to explore the area for outdoor excitement like hiking/biking trails. Visit our Sa Pa travel guide
Map
08A Dong Loi, Sa Pa, Lao Cai, 330000

What's nearby

  • People sitting on steps in a public square with buildings and trees in the background.
    Sa Pa Square
    3 min walk - 0.2 miles
  • A town with a central lake surrounded by colorful buildings and lush greenery, with mountains in the background.
    Sapa Lake
    8 min walk - 0.5 miles
  • Cable Car Station Sapa
    2 min walk - 0.1 miles
  • Sapa Catholic Church
    4 min walk - 0.2 miles
  • Sapa Museum
    5 min walk - 0.3 miles

Getting around

  • Sapa Station
    2 min walk

Restaurants

  • Little Sapa
    1 min walk
  • Delta Italian Restaurant
    2 min walk
  • 24 Restaurant
    1 min walk
  • Tim’s Sa Pa Kitchen
    1 min walk
  • Bibi Express
    2 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (VND 50,000 per day)
  • Secured, uncovered self parking on site (VND 50,000 per day)

Food and drink

  • Free local cuisine breakfast available daily 7:30 AM to 9:00 AM
  • A restaurant

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Lockers

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Tour and ticket assistance

Accessibility

  • No elevator

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • TV

More

  • Air conditioning
  • Heating
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight

Late check-in subject to availability

Minimum check-in age: 15

Check-out

Check-out before 11:00 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from June 25 2026 to December 31 2026 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Uncovered self parking fee: VND 50000 per day
  • Nearby parking fee: VND 50000 per day (656 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators

Frequently asked questions

Is Heart of Sapa Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for VND 50000 per day.

What time is check-in at Heart of Sapa Hotel?

Check-in start time: 2:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Heart of Sapa Hotel?

Check-out is at 11:00 PM.

Where is Heart of Sapa Hotel located?

Situated in Sa Pa, this hotel is within a 10-minute walk of Sa Pa Square and Sapa Lake. Cable Car Station Sapa and Sapa Catholic Church are just steps away. Sapa Station is only a 2-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Heart of Sapa Hotel Reviews

7.6

Good

9.0

Cleanliness

7.4

Amenities

8.4

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 5 out of 8 reviews
Rating 8 - Good. 0 out of 8 reviews
Rating 6 - Okay. 0 out of 8 reviews
Rating 4 - Poor. 2 out of 8 reviews
Rating 2 - Terrible. 1 out of 8 reviews

Reviews

Verified review

10/10 Excellent

Carol

Liked: Cleanliness, amenities, property conditions & facilities
Ery nive room with an amazing view of the mountains
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Lesley

Liked: Cleanliness, staff & service, property conditions & facilities
Really comfortable stay in this lovely little hotel. Highly recommend it.
Stayed 2 nights in Feb 2025
Verified review

2/10 Terrible

Claudio

Disliked: Amenities, property conditions & facilities
The room is absolutely horrible, dirty, humid, the bath towels were in horrible condition. When I arrived the owner told me there were no rooms available and redirected me to another hotel, only to tell me shortly after that another room was free in the original accommodation. I had to escape to another hotel after the first night cause this was absolutely the worst stay in my trip in Vietnam so far. Run away!
Dirty towel
The worst shower mat ever
Dirty nightstand and aircon remote
The fridge was dirty and smelled horrible
Stayed 3 nights in Mar 2026
Verified review

4/10 Poor

Arisack

Yes
Stayed 1 night in Jan 2026
Verified review

4/10 Poor

Shane

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

What a disappointment!

Maybe this very small hotel functions better when it’s not full. I made the error of staying during a big national holiday! When I arrived there was nobody who spoke English, and nobody with a clue about checking me in. I had booked an executive room with mountain view but when the owner arrived back from the market I was shown to a tiny room with a street view. I was told this was the fault of the booking company! I discovered there was another vacant room 2 floors up, with a decent mountain view, albeit still tiny. I took this but was charged VND 600,000 extra. There was almost no room to keep a suitcase open in the room so I ended up putting mine on the mini sofa. The mattress on the bed was larger than the bed-frame, so there was a danger of rolling off. The towels were tiny, ancient and threadbare. The bath mat was a doubled over small towel that was completely useless. Breakfast was very limited, but acceptable. However on the last day, when I was checking out early for the long drive to Dien Bien Phu, the only person present was the owner’s teenage daughter, who had no English and no sense of urgency. I managed to divert her attention from browsing fashion sites on her phone to explain to her, via Google translate, that I had been waiting over 20 minutes, and couldn’t wait much longer. After a further 5 minutes my breakfast, that would have taken a couple of minutes to prepare finally arrived. Did I mention that I was the only one in the breakfast area?
Stayed 3 nights in Apr 2025
Verified review

10/10 Excellent

DongWook

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

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Stayed 1 night in Feb 2025
Verified review

10/10 Excellent

Dominique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

karyne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025