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Eco Palms House - Sapa Retreat

3.0 star property
Hotel in Sa Pa with a full-service spa and a 24-hour front desk

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Exterior
Traditional Bungalow, Mountain View | Balcony
Deluxe Cottage | Individually decorated, individually furnished, desk, free WiFi
Relaxation Private Bungalow | Deep soaking bathtub
Traditional Bungalow, Mountain View | Individually decorated, individually furnished, desk, free WiFi

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Spa
  • Room service
  • Parking included

Room options

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Showing 4 of 4 rooms

View all photos for Deluxe Cottage

Deluxe Cottage | Individually decorated, individually furnished, desk, free WiFi

Deluxe Cottage

Highlights

Balcony
Yard
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Separate bedroom
  • 30 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Economy Bungalow, Non Smoking, Mountain View

Economy Bungalow, Non Smoking, Mountain View | Individually decorated, individually furnished, desk, free WiFi

Economy Bungalow, Non Smoking, Mountain View

Highlights

Balcony
Yard
Separate sitting area
Individually furnished
Individually decorated
Heating
Separate bedroom
Fan
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Bungalow, Mountain View

Traditional Bungalow, Mountain View | Individually decorated, individually furnished, desk, free WiFi

Traditional Bungalow, Mountain View

Highlights

Balcony
Yard
Separate sitting area
Individually furnished
Individually decorated
Heating
Separate bedroom
Fan
  • 28 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Relaxation Private Bungalow

Relaxation Private Bungalow | Mountain view

Relaxation Private Bungalow

Highlights

Balcony
Yard
Separate sitting area
Individually furnished
Individually decorated
Fireplace
Heating
Separate bedroom
  • 36 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

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Reception

KK Sapa Hotel

  • Pool
  • Spa
  • Parking included
  • Free WiFi
9.4 out of 10, Exceptional, 267 reviews
KK Sapa Hotel

About the neighborhood

Map
Lao Chai Village, Sa Pa, Lao Cai, 330000

What's nearby

  • Sapa Catholic Church - 6 min drive - 3.5 miles
  • Sa Pa Square - 6 min drive - 3.5 miles
  • Cable Car Station Sapa - 6 min drive - 3.5 miles
  • Sapa Lake - 7 min drive - 3.9 miles
  • Sapa Market - 7 min drive - 4.4 miles

Getting around

  • Sapa Station - 13 min drive

Restaurants

  • ‪Cốn Sủi Ông Há - ‬7 min drive
  • ‪Fin House Sapa - ‬7 min drive
  • ‪Little Vietnam Restaurant - ‬5 min drive
  • ‪Bamboo Bar - ‬6 min drive
  • ‪Ngoc Lien Restaurant - ‬8 min drive

About this property

Eco Palms House - Sapa Retreat

Hotel near Sapa Lake
An airport shuttle, a terrace, and a garden are just a few of the amenities provided at Eco Palms House - Sapa Retreat. Treat yourself to a facial or a massage at the onsite spa. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar.
Other perks include:
  • An outdoor pool with sun loungers
  • Free self parking
  • Bike rentals, a roundtrip airport shuttle (surcharge), and tour/ticket assistance
  • Books, luggage storage, and a 24-hour front desk
  • Guest reviews give top marks for the helpful staff
Room features
All guestrooms are individually furnished, and have comforts such as separate sitting areas, in addition to thoughtful touches like free WiFi and free bottled water.
Extra conveniences in all rooms include:
  • Heating and fans
  • Free toiletries and hair dryers
  • Private yards, separate sitting areas, and electric kettles

Languages

English, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 6:30 AM to 9:30 PM on request
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Books
  • Ecotours
  • Full-service spa
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Barbecue grill
  • Garden
  • In a national park
  • In the mountains
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • Facials
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hand-held showerhead
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • Built in 2015
  • Mosquito nets
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Desk
  • Electrical adapters
  • Fan
  • Heating
  • Individual decor
  • Individual furnishings
  • Separate sitting area

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Additional fee for children: VND 30000 per person, per stay

We have included all charges provided to us by the property.

This property is located in a National Heritage site. The additional mandatory fee covers entrance to the heritage site.

Optional extras

  • Airport shuttle fee: VND 5576000 per vehicle (one-way, maximum occupancy 4)
  • Firewood fee: VND 2000000 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Eco Palms House Hotel Sapa
Eco Palms House Hotel
Eco Palms House Sapa
Eco Palms House
Eco Palms House Sapa Retreat Hotel
Eco Palms House Retreat Hotel
Eco Palms House Sapa Retreat
Eco Palms House Sapa Retreat Hotel Sa Pa
Eco Palms House Sapa Retreat Hotel
Eco Palms House Sapa Retreat Sa Pa
Hotel Eco Palms House - Sapa Retreat Sa Pa
Sa Pa Eco Palms House - Sapa Retreat Hotel
Hotel Eco Palms House - Sapa Retreat
Eco Palms House - Sapa Retreat Sa Pa
Eco Palms House Sapa Retreat
Eco Palms House
Eco Palms House Sapa Retreat
Eco Palms House Sapa Retreat
Eco Palms House - Sapa Retreat Hotel
Eco Palms House - Sapa Retreat Sa Pa
Eco Palms House - Sapa Retreat Hotel Sa Pa

Frequently asked questions

Does Eco Palms House - Sapa Retreat have a pool?

Yes, this property has an outdoor pool.

Is Eco Palms House - Sapa Retreat pet-friendly?

No, pets are not allowed at this property.

How much is parking at Eco Palms House - Sapa Retreat?

Self parking is free at this property.

What time is check-in at Eco Palms House - Sapa Retreat?

Check-in start time: 1:00 PM; Check-in end time: 10:00 PM. After-hours check-in is not available.

What time is check-out at Eco Palms House - Sapa Retreat?

Check-out is at 11 AM.

Does Eco Palms House - Sapa Retreat provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 6:30 AM–9:30 PM on request. A fee of VND 5576000 per vehicle applies.

Where is Eco Palms House - Sapa Retreat located?

Situated in a national park, this spa hotel is within 6 mi (10 km) of Muong Hoa Valley, Cable Car Station Sapa, and Sa Pa Square. Sapa Catholic Church and Sapa Museum are also within 6 mi (10 km).

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Eco Palms House - Sapa Retreat Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 165 out of 205 reviews
Rating 8 - Good. 23 out of 205 reviews
Rating 6 - Okay. 11 out of 205 reviews
Rating 4 - Poor. 4 out of 205 reviews
Rating 2 - Terrible. 2 out of 205 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10

Very nice property. Feel great to be away from the super busy downtown.
Stayed 3 nights in Apr 2025

6/10

Beautiful mountain/rice terrace view, relaxing atmosphere and delicious food. However disappointed that the Romantic Bungalow did not have a fireplace or flower decorations as described/ shown on Expedia, which was misleading advertising. Overpriced for an eco stay, compared to other accomodation in Sapa.
Stayed 2 nights in Apr 2025

10/10

Beautiful views. Superb friendly staff.
Stayed 3 nights in Nov 2024

10/10

Exemplary service from all staff here. Received a complimentary room upgrade to a suite with an excellent view of the fields and mountains. Cozy and tranquil. It’s not near to Sapa town though but they have an in-house restaurant with good variety of food at very reasonable prices as well. Best place for a recharge and back to nature moments.
Stayed 2 nights in Feb 2025

8/10

Beautiful view. Definitely stay here if you prefer the quiet peaceful view and don’t mind the short drive to Sapa town and some bugs
Stayed 1 night in Sep 2024

10/10

A beautiful oasis with manicured gardens and an incredible view. It was a fun experience to stay in bungalows. The stuff were most welcoming and attentive. We didn’t want to leave!
Stayed 2 nights in Oct 2024

10/10

Our stay was amazing! Some key highlights: - staff was very helpful, kind, and welcoming the moment we arrived - we got upgraded to a “romantic bungalow” - free of charge! Room was very clean and perfect amount of space to relax - the restaurant in eco palms is delicious and very reasonably priced. We had delicious breakfast and dinner there every morning/night - amazing view of sapa right from our bungalow’s balcony - Yuli the hotel dog is super cute and friendly with guests :)
Stayed 1 night in Oct 2024

10/10

Beautiful scenery
Stayed 2 nights in Apr 2024

8/10

Echo palm house has very nice view and good service of staffs.
Stayed 2 nights in Oct 2023

10/10

The place was very nice. It was great to be able to wake up and look over the rice fields. The staff were super friendly and would help you with anything you needed.
Stayed 2 nights in Nov 2023

10/10

Serene location! Absolutely quiet! The staffs are super friendly! Great place overall!
Stayed 1 night in Oct 2023

10/10

This was an amazing stay. Quiet and peaceful. View was somewhat obscured by the fog during the winter but you can still see the valley below and rice terraces when the fog lifts a little. Water pressure is good in the bathroom and there is hot water. To keep warm in the room, there is a small portable heater (a bit noisy so didn’t use it when sleeping) and when sleeping, just the electric blanket is enough to keep warm and have a comfortable night’s sleep. Food wise, the in-house restaurant at the main building is good. There’s also happy hour drinks which you can have by the cosy fireplace. Overall was a good stay and the staff go above and beyond to help/accomodate guests.
Stayed 2 nights in Dec 2024

10/10

Great place, excellent service by all staff and very good restaurant. The place is so beautiful and cozy. The also arranged a local guide for us that was really good and spoke good English.
Stayed 2 nights in Mar 2023

10/10

We arrived very early in sapa and they had a huge lobby area to relax and wait for our check in. It’s a family run business all the staff was very friendly and helpful. Food served for breakfast is amazing and their ala carte dinner is very good especially the hot plate beef. The room is cozy and comfortable with an amazing view and there is a heated blanket, room is true to the pictures they posted. You got to be patient with their hot water for shower though. You can just liaise with the staff if you want a tour. They have various packages to choose from. Overall an amazing experience to get away from the busy city life. To me it’s considered to be a bit pricey for Vietnam.
Stayed 2 nights in Dec 2024

10/10

Highly recommend…5* in every way!Stunning location with wonderful staff. Each bungalow perfect, very clean with beautiful views. Hard to beat view from infinity pool! Service and food excellent. Massage best ever…highly recommend!
Stayed 2 nights in Apr 2023

10/10

Very amazing place, nice people and good dining. Staffs were always smile, room was also nice. I heard there is some insects, but I didn't find any of them.

10/10

Everything is wonderful
Stayed 1 night in Nov 2023

10/10

Great stay at Eco Palms. Just outside the town, much less hustle and bustle. Pool was fantastic and the service from Nam and the team was great. They upgraded our room and the view was fantastic looking over the valley. Definitely worth staying here!
Stayed 3 nights in Nov 2022

10/10

Best hotel stay we had throughout our Vietnam Trip! Eco Palms House is one of the prettiest hotel we stayed in and we absolutely love the hospitality of the hosts! Very cosy room, splendid view and it was just a great place where we would relax in. Compared to city center area, this is definitely the better getaway choice to enjoy the beauty of Sapa. Definitely coming back again if I am visiting Sa Pa again.
Stayed 3 nights in Dec 2022

10/10

Amazing view of the valley, we missed the golden rice fields due to early havest. I think mid August is the best time for that. Overall, being a part of nature this is a place to be.
Stayed 2 nights in Sep 2022

10/10

My friend and I had the best time here! The property is beautiful, with great views and landscaping. We enjoyed spending time at the pool and the overlook. We ate most of our meals here, and found that the quality and price were great compared to nearby restaurants. What really sets this resort apart is the phenomenal service from our very first day! Nam remembered our names from our first night and gave us lots of insight into the surrounding areas. All of the staff were very hospitable and welcoming, and we genuinely enjoyed getting to know everyone! Will miss this resort and hope to be back soon :)
Stayed 3 nights in Mar 2024

10/10

Well maintained property. Very eco friendly. Food was excellent. The staff were the best we come across in North Vietnam. Very friendly, helpful and accommodating with prompt service. Also helped us with other accommodation nearby as we wanted to stay longer but their last room has just been taken. Very pleased we found it! Recommend.
Stayed 1 night in Apr 2023

8/10

The view is excellent and allows you to escape from the urban busy life, since there is no Air-con, no TV and no telephone inside the room, you are out of touch by the modern annoyances. The food in Eco Palms House is good with excellent heart-warming service from the enthusiastic staff Nam, and of course, you don't want to miss a lovely little dog called Julie.
Stayed 3 nights in Jun 2023

10/10

The staff goes above and beyond to make your stay comfortable. The dog, Julie, that everyone is talking about is adorable and makes your time at the lodge full of cuddles. The rooms are rustic with an amazing view. We were there at a time when it was freezing, they gave us a space heater and heating blanket we stayed very warm. The only piece I would advise is that the beds are on the floor. When I originally booked this trip I wasn’t sure my in-laws would be joining. It was difficult for them to get in and out of the bed, but other than that it was a great place to stay. We had an amazing time.
Stayed 3 nights in Dec 2023

10/10

A beautiful, inviting and comfortable family-run hotel with gorgeous views. A spot of quiet tranquility in the bustle of Vietnam. The place is inviting, spotless and utterly soothing. Staff and owners are friendly and attentive. Food is delicious. I didn’t want to leave. You stay in a traditional bamboo/mud small house, but very luxurious with a lovely view and the bathroom is picture worthy. Don’t miss if you visit Sapa. They will arrange day trips- we went to Bac Ha market for the day and just the drive through the mountains is worth it. The market is sprawling and fun. We went on trek by ourselves to local villages and like that very much. Very easy to access.
Stayed 4 nights in Mar 2024