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The Mermaid Inn

Property class: 3

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Photo gallery for The Mermaid Inn

A narrow cobblestone street lined with traditional half-timbered houses, some with ivy and flower boxes. - The Mermaid Inn (Rye)
Creator video - submitted by Clara Sander
A narrow cobblestone street lined with traditional buildings, featuring stone steps leading to the entrance. - The Mermaid Inn (Rye)
A traditional bedroom with a four-poster bed, a large window with a stained glass design, and ornate wooden furniture. - The Mermaid Inn (Rye)
A restaurant with multiple tables set for dining, featuring chandeliers and framed artwork on the walls. - The Mermaid Inn (Rye)
Take advantage of free full breakfast, a terrace, and dry cleaning/laundry services at The Mermaid Inn. The on-site restaurant offers breakfast, lunch, and dinner. In addition to a bar, guests can connect to free in-room WiFi.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Business services
  • Bar

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Double Room

A traditional room with a large bed, two armchairs, a small table, and a window with curtains.

Double Room

9.4 out of 10
Exceptional
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Twin Room

A hotel room with two beds, each with red and white bedding, a nightstand with a lamp, and a mirror on the wall.

Twin Room

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Single Room

A bedroom with a bed, a television, a window with curtains, and a radiator.

Single Room

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Family Triple Room

A narrow bathroom with a bathtub, a towel rack, and a mirror.

Family Triple Room

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed
  • Free WiFi

View all photos for Double Room (Four Poster Bed)

A traditional room with a four-poster bed, a wooden chair, and a desk with a lamp.

Double Room (Four Poster Bed)

9.6 out of 10
Exceptional
(11 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Double Room (Small)

A bedroom with a large bed, a wooden chair, and a window with a curtain.

Double Room (Small)

8.4 out of 10
Very good
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

About the neighborhood

Rye is home to The Mermaid Inn. Rye Golf Club and Oxney Organic Estate are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Camber Sands and High Weald. South of England Rare Breeds Centre and Phoenix Arts Centre are also worth visiting. Take an opportunity to explore the area for water adventures such as windsurfing. Visit our Rye travel guide
Map
Mermaid Street, Rye, England, TN31 7EY

What's nearby

  • Lamb House
    1 min walk - 0.0 miles
  • Rye St. Mary's Parish Church
    3 min walk - 0.2 miles
  • Landgate
    4 min walk - 0.3 miles
  • Rye Castle Museum
    4 min walk - 0.3 miles
  • 1066 Country Walk
    6 min walk - 0.4 miles

Getting around

  • Rye Station
    4 min walk

Restaurants

  • Knoops
    6 min walk
  • Whitehouse
    3 min walk
  • The Mermaid Street Café
    1 min walk
  • Globe Inn Marsh
    10 min walk
  • Rye Waterworks Micropub
    5 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: WiFi (surcharge)

Parking and transportation

  • No onsite parking available

Food and drink

  • Free full breakfast available daily 8:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Giant’s Fireplace Bar

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 2 meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Upper floors accessible by stairs only

More

  • Built in 1420
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:00 AM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 5 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Pet fee: GBP 5 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Is The Mermaid Inn pet-friendly?

Yes, dogs are allowed at this property. There's a fee of GBP 5 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

This property doesn't offer parking.

What time is check-in at The Mermaid Inn?

Check-in start time: 2:00 PM; Check-in end time: 11:00 AM. After-hours check-in is not available.

What time is check-out at The Mermaid Inn?

Check-out is at 11:00 AM.

Where is The Mermaid Inn located?

Situated in Rye, this hotel is steps from Lamb House, Mermaid Street, and Church of St Mary the Virgin. St Anthony of Padua and Rye Heritage Centre are just steps away. Rye Station is only a 4-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

The Mermaid Inn Reviews

9.2

Wonderful

9.2

Cleanliness

9.6

Location

9.4

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 208 out of 316 reviews
Rating 8 - Good. 79 out of 316 reviews
Rating 6 - Okay. 21 out of 316 reviews
Rating 4 - Poor. 5 out of 316 reviews
Rating 2 - Terrible. 3 out of 316 reviews

Reviews

Verified review

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, great food and a thoroughly enjoyable stay
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A property with so much history, and the staff were great. Good food too, we couldn't fault it
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An amazing hotel with alot of history. The staff were brilliant, the room was great and the food also superb. Highly recommend a visit!
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Obvs a very old building, so lots of stairs, low beams etc. Room was fine, breakfast was good. Parking problematic. Staff were all great. Would stay again.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay, beautiful location, excellent team- can’t wait to come back.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Julian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Historic, atmospheric inn right in the centre of the fascinating little town.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me and my partner stayed at the Mermaid in over the May Bank holiday. We stayed in room 19, which was a great size and clean. Staff were really friendly and breakfast was very tasty. Would definitely recommend this hotel when staying in Rye.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Comfy beds. We had twin room only downside only had bath with handheld shower. There wasn't a curtain so had to sit in bath put shower over you which was difficult trying not to get water everywhere. Breakfast really good. I would stay here again.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Miriam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place, welcoming staff. The place oozes history and stories.
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Hywel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing building, worth the money just to soak in the rich history
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Anastasia

Liked: Staff & service, amenities
It’s a beautiful hotel in the very center of Rye, fantastic historical building. Unfortunately, the rooms are not too well maintained. This said, we really enjoyed the stay, the restaurant (great dinner), breakfast was superb. Hotel has a parking on site, which is very rare in Rye.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful hotel. Our room was lovely. Staff were friendly and helpful. The ability to reserve a charging point for our EV was a lifesaver! Food here is amazing, Make sure you book a table for dinner!
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Mandy

Liked: Cleanliness, amenities, property conditions & facilities
The room and the staff were excellent. I will recomend the hotel to everyone!
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

BEVERLEY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel, food great, staff very helpful and friendly.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was small but perfectly formed. Overall it is important to remember how old this building is and how much effort goes into maintaining it. It is a real experience, great use of space, the staff were excellent, breakfasts kept you going all day. Parking a challenge
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

William

Liked: Cleanliness, amenities, property conditions & facilities
Very friendly staff and excellent service
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would suit most people.staff we're excellent
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

caroline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always wanted to stay here lovely old inn ,beautiful furniture and paintings our room was really lovely ,fab breakfast and staff couldn't do enough for us .Would go again
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
James at the front desk saw that our bags were delivered to our room while we explored the city. Breakfast was fresh, plentiful and hot. Staff was very thoughtful. Did not see any ghosts, but still had an amazing stay. Rye is very sweet and the Mermaid Inn is very special.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Clare

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing historic property.
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Another lovely stay in this historic hotel. Great service and good food.
View from Room 1
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Timothy

Liked: Cleanliness, amenities, property conditions & facilities
The staff are absolutely brilliant nothing was too much trouble. Our room was incredible ( We're in a four poster bed) The food was first class.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Meigen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I rated my stay very high at the Mermaid Inn because it was a special detour in the very charming city of Rye. The inn was perfectly located. The food was excellent, from delicious fish and chips on the pub to a 5 star dinner in the dining room. Keep in mind this is a very old building with crooked steps and low ceilings. It may not be suitable for everyone. Our room was adorable and very comfortable.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
A beautiful hotel full of character. Amazing staff and wonderful food. Highly recommend for a stay in charming Rye.
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Roy

Liked: Cleanliness, staff & service, property conditions & facilities
Very old original building from an age gone by and the staff were excellent.
Stayed 1 night in Sep 2025