The Captains Motel provides amenities like a garden and laundry facilities. Guests can connect to free in-room WiFi.
Other perks include:
An outdoor pool
Free self parking
Tour/ticket assistance, barbecue grills, and smoke-free premises
Room features
All guestrooms at The Captains Motel offer amenities such as free WiFi.
Other conveniences in all rooms include:
Heating and portable fans
Free tea bags/instant coffee and electric kettles
Bathrooms with showers and free toiletries
42-inch TVs with satellite channels
Wardrobes/closets, refrigerators, and microwaves
Languages
English
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Free self parking on site
Things to do
Outdoor pool
Family friendly
In-room microwave
In-room refrigerator
Laundry facilities
Outdoor pool
Conveniences
Laundry facilities
Limited-hour front desk
Guest services
Housekeeping (daily)
Tour and ticket assistance
Outdoors
Barbecue grill
Garden
Picnic area
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Grab bar near toilet
No elevator
Wheelchair accessibility
More
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shampoo
Shower
Soap
Toilet paper
Towels provided
Entertainment
42-inch TV with satellite channels
Food and drink
Electric kettle
Microwave
Refrigerator
Tea bags/instant coffee
Toaster
More
Heating
Portable fan
Policies
Check-in
Check-in start time: 2 PM; Check-in end time: 7:00 PM
Late check-in subject to availability
Minimum check-in age: 21
Check-out
Check-out before 10 AM
Special check-in instructions
The front desk is open daily from 8 AM - 7:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
Access methods
Front desk (limited hours)
Pets
Pets not allowed
Children and extra beds
Children are welcome
Cribs (infant beds) are not available
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards, debit cards, and cash
Safety features at this property include a smoke detector
We should mention
This property does not have elevators
National rating
For the benefit of our customers, we have provided a rating based on our rating system.
Property is also known as
Motel Russell
Russell Motel
Motel Russell New Zealand - Bay Of Islands
Motel Russell Zealand Of s
Motel Russell
The Captains Motel Motel
The Captains Motel Russell
The Captains Motel Motel Russell
Frequently asked questions
Does The Captains Motel have a pool?
Yes, this property has an outdoor pool.
Is The Captains Motel pet-friendly?
No, pets are not allowed at this property.
How much is parking at The Captains Motel?
Self parking is free at this property.
What time is check-in at The Captains Motel?
Check-in start time: 2 PM; Check-in end time: 7:00 PM. Late check-in is available during limited hours.
What time is check-out at The Captains Motel?
Check-out is at 10 AM.
Where is The Captains Motel located?
Situated near the beach, this motel is within a 5-minute walk of Bay of Islands, Russell Christ Church, and Russell Museum. Pompalier House and Russell Beach are also within 10 minutes.
Have a question?
Beta
Get instant answers with AI powered search of property information and reviews.
The Captains Motel Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 124 out of 219 reviews
10 - Excellent
124
Rating 8 - Good. 78 out of 219 reviews
8 - Good
78
Rating 6 - Okay. 15 out of 219 reviews
6 - Okay
15
Rating 4 - Poor. 2 out of 219 reviews
4 - Poor
2
Rating 2 - Terrible. 0 out of 219 reviews
2 - Terrible
0
9.4/10
Cleanliness
9.2/10
Staff & service
9.2/10
Amenities
8.8/10
Property conditions & facilities
7.8/10
Eco-friendliness
Reviews
10/10
Great place for a family to stay.
olivia
Stayed 1 night in Feb 2025
10/10
Nice stay short walk to sea front. Only thing lacking for me aircon just a fan available
Andrew
Stayed 1 night in Mar 2025
10/10
Clean comfortable and helpful. Would stay here again
Anthony
Stayed 4 nights in Feb 2025
10/10
Tristan was a lovely host. Thank you for taking such good care of us.
Mareesa
Stayed 3 nights in Feb 2025
6/10
It was ok - if the weather was warmer would be concerned about no ac. Location though not right in main town was easy to get around and only a short walk (5 minutes) to main area.
Ronald
Stayed 3 nights in Feb 2025
6/10
Quite adequate mid-range basic motel, clean and quiet but a bit far from the centre of the town without a car. No info on how to operate TV and no aircon, nor use of pool. Cooking facilities good and comfortable bed.
Richard
Stayed 2 nights in Dec 2024
10/10
The Manager was extremely helpful and went out of his way to make sure we had everything we needed.
The Motel was in easy walking distance to the Russell shops and wharf so we could just leave our car parked there. My Granddaughter loved the swimming pool.
The only minor issue was the wardrobe was quite narrow so the clothes had to go in on an angle, but it wasn't that big of a problem as they could still hang up. We would definitely go back to stay there.
Nicky
Stayed 6 nights in Jan 2025
4/10
Fairly tired old motel with no view and no air-conditioning. Advertised as having Sky but no channels available. Reasonable distance from any restaurants and bars and not particularly good value for money. Only thing that sticks in my mind is reading in the compendium that the room rate doesn't include them doing your dishes?? Not sure how that rates with a covid clean between guests?
Tracey
Stayed 2 nights in Nov 2021
10/10
Ned
Stayed 3 nights in Feb 2025
8/10
David
Stayed 1 night in Dec 2024
10/10
Lauren
Stayed 1 night in Dec 2024
10/10
Robin
Stayed 5 nights in Dec 2024
10/10
We stayed for a couple of nights at Russell Motel. The accommodation was small but very cutely furnished with comfy beds and everything else that we needed. The hosts were so friendly and kind. Didnt feel like i met them for the first time.
There is a small pool that is realh cute and the girls had a dip, although it was a cold day. The location is very close to everything you need.
Would love to go there again considering that my fur baby was also welcome and they kindly offered to sit her while we enjoyed lunch at a restaurant. Thanks fo everything James and family
Vaishnavi
Stayed 2 nights in Apr 2022
10/10
Edwin
Stayed 2 nights in Apr 2022
10/10
Swimming pool
Jan
Stayed 2 nights in Jan 2022
8/10
Anthony
Stayed 3 nights in Dec 2021
8/10
James
Stayed 2 nights in Sep 2021
10/10
Latoia
Stayed 1 night in Sep 2021
10/10
We were in Russell for our wedding anniversary and it was our 4th time staying in the Russell Motel. Friendly greeting when we arrived escorted to our room it was just a great experience overall.
Robert
Stayed 2 nights in Jul 2021
8/10
Very comfortable bed!
Verified traveler
Stayed 1 night in Jun 2021
10/10
Close to central Russell
Verified traveler
Stayed 2 nights in Apr 2021
10/10
Verified traveler
Stayed 2 nights in Apr 2021
8/10
Verified traveler
Stayed 1 night in Apr 2021
10/10
Nice tidy spacious room. Nice pool and gardens. Very relaxed accommodation with just a short walk into Russell.