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The Captains Motel

3.0 star property
Travelers escape to a peaceful natural setting where they can cool off in the outdoor pool or relax in the garden, all while enjoying tranquil views

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Photo gallery for The Captains Motel

Outdoor pool - The Captains Motel (Russell)
2 Bedroom Unit | Living area | 42-inch TV with satellite channels - The Captains Motel (Russell)
Studio | Free WiFi, bed sheets - The Captains Motel (Russell)
Standard Room | Free WiFi, bed sheets - The Captains Motel (Russell)
Reception - The Captains Motel (Russell)
The Captains Motel, near the shore, offers a calm retreat with an outdoor pool and garden. Guests enjoy in-room WiFi, tour booking assistance, and barbecue grills. Past visitors value the relaxed atmosphere of this seaside accommodation.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Queen Studio

Queen Studio | Free WiFi, bed sheets

Queen Studio

  • Garden view
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for 1 Bedroom Apartment

A hotel room with a large bed, a wooden headboard, a bedside table, and a window with curtains.

1 Bedroom Apartment

10.0 out of 10
Exceptional
(2 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for 2 Bedroom Family Unit

A hotel room with a large bed, a window with curtains, a bedside table, and a wall-mounted light.

2 Bedroom Family Unit

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • 3 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds
  • Free WiFi

View all photos for 2 Bedroom Unit

2 Bedroom Unit | Free WiFi, bed sheets

2 Bedroom Unit

  • 40 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Room

Deluxe Room | Free WiFi, bed sheets

Deluxe Room

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds
  • Free WiFi

View all photos for Standard Room

Standard Room | Free WiFi, bed sheets

Standard Room

  • Garden view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed
  • Free WiFi

View all photos for Studio

Studio | Free WiFi, bed sheets

Studio

  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Comfort Apartment

42-inch TV with satellite channels

Comfort Apartment

  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

About the neighborhood

Located in Russell, The Captains Motel is near the beach. Bay of Islands and Tapeka Point Historic Reserve reflect the area's natural beauty and area attractions include Makana Chocolate Boutique and Action World. Bay Of Islands Vintage Railway and The Parrot Place are also worth visiting. Visit our Russell travel guide
View more Motels in Russell
Map
16 Matauwhi Road, Russell, 202

What's nearby

  • A cemetery with a white church in the background, a white picket fence, and people visiting.
    Russell Christ Church
    5 min walk - 0.3 miles
  • Russell Museum
    Russell Museum
    7 min walk - 0.4 miles
  • Russell Beach
    Russell Beach
    8 min walk - 0.5 miles
  • A coastal town with turquoise waters, several boats, and lush greenery.
    Flagstaff Hill
    20 min walk - 1.1 miles
  • Long Beach
    18 min walk - 1.0 mile

Getting around

  • Kerikeri (KKE-Bay of Islands)
    44 min drive

Restaurants

  • CBK Craft Bar & Kitchen
    25 min drive
  • Charlotte's Kitchen
    25 min drive
  • Duke of Marlborough Hotel
    7 min walk
  • Orange Frog
    25 min drive
  • Seaside
    7 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Things to do

  • Full-service spa
  • Outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Laundry facilities
  • Limited-hour front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area

Full-service spa

  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Grab bar near toilet
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch TV with satellite channels

Food and drink

  • Electric kettle
  • Microwave
  • Refrigerator
  • Tea bags/instant coffee
  • Toaster

More

  • Air conditioning
  • Ceiling fan
  • Heating
  • Portable fan

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 7:00 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 8 AM - 7:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

This property does not have elevators

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Frequently asked questions

Does The Captains Motel have a pool?

Yes, this property has an outdoor pool.

Is The Captains Motel pet-friendly?

Yes, dogs are allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at The Captains Motel?

Check-in start time: 2 PM; Check-in end time: 7:00 PM. Late check-in is available during limited hours.

What time is check-out at The Captains Motel?

Check-out is at 10 AM.

Where is The Captains Motel located?

Situated near the beach, this spa motel is within a 5-minute walk of Bay of Islands, Russell Christ Church, and Russell Museum. Pompalier House and Russell Beach are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

The Captains Motel Reviews

9.0

Wonderful

9.4

Cleanliness

9.0

Location

9.2

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 126 out of 224 reviews
Rating 8 - Good. 80 out of 224 reviews
Rating 6 - Okay. 16 out of 224 reviews
Rating 4 - Poor. 2 out of 224 reviews
Rating 2 - Terrible. 0 out of 224 reviews

Reviews

Verified

10/10 Excellent

Ulf E O

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice manager. Clean and walking distance to town
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

olivia

Great place for a family to stay.
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ticked All the Boxes

Clean comfortable and helpful. Would stay here again
Stayed 4 nights in Feb 2025
Verified

10/10 Excellent

Mareesa

Liked: Cleanliness, staff & service, property conditions & facilities
Tristan was a lovely host. Thank you for taking such good care of us.
Stayed 3 nights in Feb 2025
Verified

6/10 Okay

Ronald

It was ok - if the weather was warmer would be concerned about no ac. Location though not right in main town was easy to get around and only a short walk (5 minutes) to main area.
Stayed 3 nights in Feb 2025
Verified

6/10 Okay

Richard

Liked: Cleanliness
Quite adequate mid-range basic motel, clean and quiet but a bit far from the centre of the town without a car. No info on how to operate TV and no aircon, nor use of pool. Cooking facilities good and comfortable bed.
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

Nicky

Liked: Cleanliness, staff & service, property conditions & facilities
The Manager was extremely helpful and went out of his way to make sure we had everything we needed. The Motel was in easy walking distance to the Russell shops and wharf so we could just leave our car parked there. My Granddaughter loved the swimming pool. The only minor issue was the wardrobe was quite narrow so the clothes had to go in on an angle, but it wasn't that big of a problem as they could still hang up. We would definitely go back to stay there.
Stayed 6 nights in Jan 2025
Verified

8/10 Good

Keryn

Liked: Staff & service, amenities, property conditions & facilities
Great location, friendly and helpful staff. Quite a few spiders and cobwebs in the room, just needed a dust
Stayed 2 nights in Apr 2026
Verified

6/10 Okay

Timothy

Liked: Cleanliness
Hotel was pricey for a spot with two fans and no Aircon.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay short walk to sea front. Only thing lacking for me aircon just a fan available
Stayed 1 night in Mar 2025
Verified

4/10 Poor

Tracey

Disliked: Property conditions & facilities, room comfort

Disappointing

Fairly tired old motel with no view and no air-conditioning. Advertised as having Sky but no channels available. Reasonable distance from any restaurants and bars and not particularly good value for money. Only thing that sticks in my mind is reading in the compendium that the room rate doesn't include them doing your dishes?? Not sure how that rates with a covid clean between guests?
Stayed 2 nights in Nov 2021
Verified

10/10 Excellent

Vaishnavi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for a couple of nights at Russell Motel. The accommodation was small but very cutely furnished with comfy beds and everything else that we needed. The hosts were so friendly and kind. Didnt feel like i met them for the first time. There is a small pool that is realh cute and the girls had a dip, although it was a cold day. The location is very close to everything you need. Would love to go there again considering that my fur baby was also welcome and they kindly offered to sit her while we enjoyed lunch at a restaurant. Thanks fo everything James and family
Stayed 2 nights in Apr 2022
Verified

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Swimming pool
Stayed 2 nights in Jan 2022
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay.

We were in Russell for our wedding anniversary and it was our 4th time staying in the Russell Motel. Friendly greeting when we arrived escorted to our room it was just a great experience overall.
Stayed 2 nights in Jul 2021
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable bed!
Stayed 1 night in Jun 2021
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to central Russell
Stayed 2 nights in Apr 2021
Verified

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Value for Money

Nice tidy spacious room. Nice pool and gardens. Very relaxed accommodation with just a short walk into Russell.
Stayed 1 night in Feb 2021
Verified

10/10 Excellent

A J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The owners were very friendly and welcoming. We were in a king studio which was lovely and spacious and clean. Only a few minutes walk into Russell township and was nice to have a swim.
Stayed 2 nights in Jan 2021
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the space. Usually get quite cold but the bedding was cosy enough for me. Also cool that the body wash and shampoo is in the shower.
Stayed 2 nights in Oct 2020
Verified

8/10 Good

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location and price.

Good 3 star motel. Walking distance to town centre. Friendly owners.
Stayed 1 night in Mar 2020
Verified

8/10 Good

Kerrin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable

Comfortable. Nice cool location. CLose to all thingsl
Stayed 2 nights in Feb 2020
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very helpful and friendly and went out of their way to help
Stayed 1 night in Feb 2020
Verified

8/10 Good

Gayle

Liked: Cleanliness, staff & service, amenities
Great location. Comfortable bed. Very clean. Appreciated the coffee tea and milk in the room. Although located on a main road it was not noisy. Would definitely recommend staying here
Stayed 2 nights in Feb 2020
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and tidy rooms. Staff friendly. Drunk hotel stayers returning to hotel at 3am wanting to kick the party on.
Stayed 1 night in Jan 2020
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very welcoming place to stay Quiet and private along with a short walk to downtown shops and cafes or to catch the ferry Very enjoyable stay
Stayed 2 nights in Jan 2020