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The Tunbridge Wells Hotel

3.5 star property
Hotel in Royal Tunbridge Wells with a 24-hour front desk and a restaurant

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Photo gallery for The Tunbridge Wells Hotel

Front of property
Interior entrance
View from property
Suite | Iron/ironing board, free WiFi, bed sheets
Food and drink

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • 24/7 front desk
  • Room service
  • Housekeeping
  • Free WiFi

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About the neighborhood

Map
58 The Pantiles, Royal Tunbridge Wells, England, TN2 5TD

What's nearby

  • Pantiles - 1 min walk - 0.0 miles
  • Assembly Hall Theater - 12 min walk - 0.7 miles
  • Tunbridge Wells Golf Club - 14 min walk - 0.8 miles
  • Dunorlan Park - 3 min drive - 1.3 miles
  • Eridge Rocks Nature Reserve - 5 min drive - 2.8 miles

Getting around

  • Tunbridge Wells West Station - 6 min walk
  • Gatwick Airport (LGW) - 38 min drive

Restaurants

  • ‪The Sussex Arms - ‬2 min walk
  • ‪The Pantiles Tap - ‬1 min walk
  • ‪The Ivy Royal Tunbridge Wells - ‬5 min walk
  • ‪The Ragged Trousers - ‬1 min walk
  • ‪The Compasses - ‬7 min walk

About this property

The Tunbridge Wells Hotel

Hotel near a train station
Take advantage of a terrace, a hair salon, and a bar at The Tunbridge Wells Hotel. The on-site restaurant, The Eating House, features British cuisine. Stay connected with free in-room WiFi.
Additional perks include:
  • Self parking (surcharge), a banquet hall, and a 24-hour front desk
  • Smoke-free premises and 1 meeting room
  • Guest reviews speak highly of the helpful staff
Room features
All guestrooms at The Tunbridge Wells Hotel offer comforts such as free WiFi and espresso makers.
Other amenities include:
  • Heating and portable fans
  • Free toiletries and hair dryers
  • Flat-screen TVs with digital channels
  • Electric kettles, daily housekeeping, and phones

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (GBP 10 per day)
  • Limited onsite parking

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Eating House

Conveniences

  • 24-hour front desk
  • Hair salon

Guest services

  • Housekeeping (daily)

Business services

  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Limited room service

More

  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Phone
  • Portable fan

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Renovations and closures

The property is closed between September 13 and September 13.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 25.0 per day
Cribs (infant beds) are available for GBP 10.0 per night

Property payment types

Important information

Optional extras

  • Self parking fee: GBP 10 per day
  • Crib (infant bed) fee: GBP 10.0 per night
  • Rollaway bed fee: GBP 25.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

This property does not have elevators
Parking height restrictions apply

Property is also known as

Tunbridge Wells Hotel
The Tunbridge Wells Hotel Royal Kent
The Pantiles Hotel
The Tunbridge Wells Ho

Frequently asked questions

Is The Tunbridge Wells Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Tunbridge Wells Hotel?

Self parking is available for GBP 10 per day. Limited spots are available.

What time is check-in at The Tunbridge Wells Hotel?

Check-in start time: 2 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at The Tunbridge Wells Hotel?

Check-out is at 11 AM.

Where is The Tunbridge Wells Hotel located?

Situated in Royal Tunbridge Wells, this hotel is within a 10-minute walk of Pantiles, Spa Valley Railway, and Calverley Grounds. Trinity Theatre and Assembly Hall Theater are also within 15 minutes. Tunbridge Wells West Station is 6 minutes by foot and Tunbridge Wells Station is 8 minutes.

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The Tunbridge Wells Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 117 out of 253 reviews
Rating 8 - Good. 86 out of 253 reviews
Rating 6 - Okay. 30 out of 253 reviews
Rating 4 - Poor. 17 out of 253 reviews
Rating 2 - Terrible. 3 out of 253 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location - and staff excellent.
Stayed 2 nights in May 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, as always 💕
Stayed 3 nights in May 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great! Friendly, helpful staff. Room was comfortable and clean. Will stay again! Thank you!
Stayed 2 nights in Dec 2024

8/10 Good

Tracey

Liked: Property conditions & facilities
Very central. Spacious room and great staff. Bed was really comfy with crisp sheets and fluffy towels. Unfortunately bathroom was grubby and my feet were filthy after walking around the room!
Stayed 1 night in Dec 2024

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely friendly cozy

Absolutely loved the stay. Staff were amazing, Breakfast was super tasty and great value. Beautiful lounge & bar area. Really enjoyed the Christmas switch on. Christmas huts along the Pantiles.
Stayed 2 nights in Nov 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
As we were on the top floor it was nicely quiet at night. Very handy location for the high street. Parking was easy. Breakfast was very good. Had a lovely stay.
Stayed 2 nights in Oct 2024

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect weekend away

Fantastic location , amazing breakfast and the staff made the stay a great experience.
Stayed 2 nights in May 2024

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities

Acceptable

Room very clean but bed really small. Did not have breakfast as knew it was not good value
Stayed 1 night in Dec 2024

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel in historic Pantiles

Lovely old hotel in heart of the Pantiles - great location !
Stayed 1 night in May 2024

8/10 Good

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really lovely stay at the Tunbridge Wells Hotel - location is perfect for dining and shopping and a pay car park just around the corner is very useful - would definitely stay here again
Stayed 2 nights in Jul 2024

10/10 Excellent

Joy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Old Hotel in the Pantiles

Lovely Room - Nespresso Coffee Machine looking out over the Pantilles great location- old hotel but quaint.
Stayed 1 night in Jul 2024

10/10 Excellent

Maximilian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel in ideal location staff were excellent.
Stayed 1 night in Oct 2023

10/10 Excellent

martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room and all we needed for our stay which was a friend’s wedding. Food was very nice which you had to pay for separately
Stayed 2 nights in Aug 2024

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable stay.
Stayed 1 night in Jan 2024

6/10 Okay

Luke

Liked: Staff & service
Great location, but quite expensive for standard of hotel, plus no breakfast included in the price
Stayed 2 nights in Aug 2024

10/10 Excellent

Sophie-Mia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were lovely!
Stayed 2 nights in Mar 2024

8/10 Good

Jason

Disliked: Cleanliness

Nice but wont stay again... would eat there again!

Lovely location for a stay in Royal Tunbridge Wells. We were on the top floor, 5 levels of very narrow and winding stairs, no lift. It was manageable but a little annoying. Staff were friendly. The room is quite small but sufficient. It was cold with a draft from the windows, often rattling in the wind. We also discovered a very large wet patch in the wall and floor in one corner, which we did mention upon check out. This is a major issue that needs addressing. We received an apology but nothing else. Be aware, parking is provided by crossing over a busy road. Also, charged at £10 per day! We ate in the restaurant and I can only provide compliments. The food was fantastic, perfectly served and cooked.
Stayed 2 nights in Feb 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Dec 2024

8/10 Good

Rachael

Liked: Cleanliness, staff & service, property conditions & facilities
Super location in the heart of The Pantiles, Tunbridge Wells.
Stayed 2 nights in May 2024

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tunbridge stay

Lovely relaxing weekend stay. Definitely go back and use same hotel. Excellent
Stayed 2 nights in Jun 2024

6/10 Okay

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Good and bad

It was nice welcoming hotel ,the manager was very attentive,had some food at night was very good ,the room was adequate the mattress was horrendous the springs on one side had gone ,woke up in the morning back was creasing me room was 41
Stayed 1 night in Nov 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A charming hotel right on the Pantiles
Stayed 1 night in Nov 2023

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
It was such an exceptionally wonderful stay, I will most definitely be back :)!
Stayed 3 nights in Jun 2023

8/10 Good

Lauren

Liked: Cleanliness, staff & service, amenities
Lovely, characterful hotel. Stayed in the single room and it was great - had everything needed. It was very hot in the room, but imagine that'll be nice in winter. There are lots of narrow stairs, which makes walking with a suitcase difficult, but the staff member on check-in did offer to carry my luggage to my room. I look forward to staying again.
Stayed 1 night in Sep 2024

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely Hotel

Lovely hotel, beautiful room, tasty food and very friendly staff
Stayed 1 night in Mar 2023