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Smith & Western Tunbridge Wells

4.0 star property
A peaceful retreat in Tunbridge Wells with continental breakfast served on a charming terrace, plus convenient extras like free newspapers and luggage storage

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Photo gallery for Smith & Western Tunbridge Wells

Bar (on property) - Smith & Western Tunbridge Wells (Royal Tunbridge Wells)
Double Room | Bathroom | Shower, free toiletries, hair dryer, towels - Smith & Western Tunbridge Wells (Royal Tunbridge Wells)
Terrace/patio - Smith & Western Tunbridge Wells (Royal Tunbridge Wells)
Front of property - Smith & Western Tunbridge Wells (Royal Tunbridge Wells)
Double Room | Desk, iron/ironing board, free WiFi, bed sheets - Smith & Western Tunbridge Wells (Royal Tunbridge Wells)
Smith & Western sits in central Tunbridge Wells, offering travelers a quiet escape with a garden to relax in. Guests can connect to WiFi throughout, grab drinks at the bar, or dine in the restaurant. Past visitors particularly appreciate the staff's helpfulness.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Bar
  • Room service

Room options

View all photos for Double Room

Double Room | Desk, iron/ironing board, free WiFi, bed sheets

Double Room

9.2 out of 10
Wonderful
(15 reviews)
  • Garden view
  • 28 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

About the neighborhood

Royal Tunbridge Wells is home to Smith & Western Tunbridge Wells. Surrey Hills and Eridge Rocks Nature Reserve reflect the area's natural beauty and area attractions include Spa Valley Railway and BowlPlex Tunbridge Wells. Groombridge Railway Station and Wear 'm Out Play Centre are also worth visiting. Visit our Royal Tunbridge Wells travel guide
Map
Linden Park Rd, Royal Tunbridge Wells, England, TN2 5QL

What's nearby

  • Pantiles
    Pantiles
    1 min walk - 0.1 miles
  • Dunorlan Park
    Dunorlan Park
    3 min drive - 1.3 miles
  • Spa Valley Railway
    3 min walk - 0.2 miles
  • Assembly Hall Theater
    15 min walk - 0.8 miles
  • Tunbridge Wells Museum and Art Gallery
    15 min walk - 0.8 miles

Getting around

  • Tunbridge Wells West Station
    5 min walk
  • Gatwick Airport (LGW)
    52 min drive

Restaurants

  • The Ivy Royal Tunbridge Wells
    8 min walk
  • Old Auction House
    2 min walk
  • The Ragged Trousers
    4 min walk
  • The Sussex Arms
    3 min walk
  • Grove Tavern
    9 min walk

About this property

Smith & Western Tunbridge Wells

Upscale hotel
At Smith & Western Tunbridge Wells, you can look forward to free continental breakfast, a terrace, and a garden. Free in-room WiFi is available to all guests, along with a bar and a restaurant.
You'll also enjoy the following perks during your stay:
  • Free self parking
  • Luggage storage, free newspapers, and smoke-free premises
  • Guest reviews speak highly of the helpful staff
Room features
All guestrooms at Smith & Western Tunbridge Wells offer amenities such as free WiFi and free newspapers, in addition to free bottled water and room service.
More amenities include:
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with digital channels
  • Coffee/tea makers, heating, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 9:00 AM to noon
  • A bar/lounge
  • A restaurant

Conveniences

  • Free newspapers in lobby
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Room service

More

  • Desk
  • Free daily newspapers
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 9 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

The front desk is open daily from 3 PM - 9 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators

Frequently asked questions

Is Smith & Western Tunbridge Wells pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Smith & Western Tunbridge Wells?

Check-in start time: 3 PM; Check-in end time: 9 PM.

What time is check-out at Smith & Western Tunbridge Wells?

Check-out is at noon.

Where is Smith & Western Tunbridge Wells located?

Situated in Royal Tunbridge Wells, this hotel is within a 5-minute walk of Pantiles and Spa Valley Railway. Calverley Grounds and Trinity Theatre are also within 15 minutes. Tunbridge Wells West Station is only a 5-minute walk and Tunbridge Wells Station is 11 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Smith & Western Tunbridge Wells Reviews

9.2

Wonderful

9.4

Cleanliness

9.0

Location

9.4

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 134 out of 211 reviews
Rating 8 - Good. 63 out of 211 reviews
Rating 6 - Okay. 9 out of 211 reviews
Rating 4 - Poor. 1 out of 211 reviews
Rating 2 - Terrible. 4 out of 211 reviews

Reviews

Verified

10/10 Excellent

Anna

Liked: Cleanliness, amenities, property conditions & facilities
The staff were very friendly, the room was nice & clean. Breakfast was lovely. Having the restaurant downstairs was a big bonus. Overall a great stay.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Garry

Liked: Cleanliness, staff & service, amenities
Clean cost room. Food was great. Friendly staff. Country and western themed restaurant and rooms, close to Pantiles
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities
Always like staying here, great atmosphere and great rooms. Lovely people
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was nice place cheap good food and drinks and restaurants near
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Oriel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome cowboys and Indian theme great beds Awesome breakfast
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Zoe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a fantastic hotel! I had an unforgettable stay here in one of their amazingly decorated, very comfortable 'ranch' rooms. The food was great, staff very friendly and accommodating and easy parking on-site too. This hotel is an amazing experience for any wannabe cowboys or cowgirls!
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

STAY HERE!!

I was greeted with a smile, couldnt be happier with my stay. Incredible staff, comfy room and the food is to die for.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great food. Good atmosphere
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Judy

Liked: Cleanliness, staff & service, property conditions & facilities
This was our best stay while visiting the UK, amazing breakfast as well.
Stayed 3 nights in Aug 2024
Verified

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff who looked after us were extremely good and helpful would stay here again.
Stayed 1 night in Dec 2023
Verified

8/10 Good

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A quirky place to and it was so much than I expected. The room was rather on the small side but for a one night stay this was a problem. The bed was comfortable and the shower was fantastic. The decoration was based on the wild west and it was done very well. The evening meal was good with very attentive service. The range of food was reasonable and enough to cover most peoples palate. The included breakfast and the breakfast burrito was excellent. Very good value accommodation and food. I'd definitely stay there again.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everyone from start to finish was really friendly and helpful. Room were very clean, breakfast was great. Car parking great. Near to everything. Hotel and bar, great theme, all staff were dressed up, even for breakfast. We will be back.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Gillian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

Great room with much attention to both themed and domestic detail. Very friendly staff. Breakfast was very good value too.
Stayed 1 night in Oct 2023
Verified

10/10 Excellent

Ollie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly and fun

Lovely staff, great food. Mattress in Apache had some hard springs. Good value for money with breakfast included. Evening staff were really good with us even though we arrived late, thanks guys.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
fully enjoyed our three nights, service was good, rooms where clean, dinning was excellent, and not to far to walk into the town, breakfast was served to us , we are used to getting our own, but this did work out ok, and upon leaving, we re booked for next year.
breakfast chow wagon with numerous food stuffs on it
rack of ribs was excellent with a daquery to wash it down
that western look from outside
the Indian statues must stand about eight foot tall
Stayed 3 nights in Aug 2024
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
fully enjoyed our three nights, service was good, rooms where clean, dinning was excellent, and not to far to walk into the town, breakfast was served to us , we are used to getting our own, but this did work out ok, and upon leaving, we re booked for next year.
breakfast chow wagon with numerous food stuffs on it
rack of ribs was excellent with a daquery to wash it down
that western look from outside
the Indian statues must stand about eight foot tall
Stayed 3 nights in Aug 2024
Verified

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very comfortable and great value

The Rooms are spotlessly clean and have everything you could need. Very comfortable and good size room. I liked the Western theme. Breakfast was prepared freshly and was a very good size. Very good all round and good value
Stayed 1 night in Apr 2025
Verified

8/10 Good

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Work trip

Enjoyed my stay, for the price it was excellent value for money. Staff were very helpful, had one issue with no hot water in my room which was sorted out.
Stayed 4 nights in Sep 2024
Verified

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only issue I had was the lack of disabled access. I am mobilty impaired and whilst I understood that there was no disabled access to the rooms there were no ramps available for use at steps. Portable ramps would be useful. However the staff were extremely helpful
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing themed rooms, very clean m with crisp white cotton sheets, and very comfy bed and pillows. Powerful shower and fluffy towels. Breakfast choice was amazing, cooked to order , very hot and tasty. Staff could not have been more helpful, requested more tea and milk sachets, bought to our room with 5 mins and asked if we would prefer fresh milk! Lady serving breakfast was lovely, very helpful and friendly Definitely stay here again
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff here are great. The friendliest team I've ever had the pleasure to be greeted by in any hotel Ive stayed and Ive travel alot. They are a great assest to your establishment.
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Rhianne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it here, the food is exceptional!.. The room was very clean and tidy and all staff go above and beyond to be welcoming.. The one and only downside is the music was really loud in the bar, unfortunately it was the night we stayed that there was also a big party downstairs partying until 11pm!.. But don't let this out you off as it really is a very unique place to stay
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, spacious rooms with modern en suite. Tea making facilities and toiletries provided. Third time we have stayed here. Staff are always lovely. Choice of tasty breakfasts included. Definitely recommend.
Stayed 1 night in Mar 2024
Verified

8/10 Good

LYNNETTE

Liked: Room comfort
Overall good. Half and half on service, first night great, second night different person looked bored at being there. Shower fittings cheap barely hanging on wall.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s very quirky and the theme is continuous. The rooms and bathroom are very comfortable and clean. Parking is easy & free for hotel guests. Every single member of staff we spoke to, whether bar, waiting staff, Manager and the cleaning ladies were absolutely lovely and very friendly. We really enjoyed our stay here and will definitely stay again. The included breakfast is delicious too!
Stayed 2 nights in Oct 2023