Royal Oaks Village: Tours y Actividades

Can we just put our card on file for this location EVERYTIME we visit Houston!! The host was very nice when I called her before check-in. Yes I was able to call her which means a lot because before finding this location I had a bad experience with no communication from the host which made me feel uncomfortable with my reservations. I will make sure to reserve this location everytime!!

Tenía todo lo necesario, cómodo, silencioso y muy cerca del aeropuerto y la I-95

We stayed here expecting a relaxing getaway, and while the house had plenty of space for our group, our overall experience was disappointing due to several maintenance and cleanliness issues. The positives: great communication, easy check in and check out, the home had lots of beds, plenty of room, and thoughtful amenities. The host provided pool towels, bath towels, razors, toothbrushes, toothpaste, trash bags, laundry pods, dish soap, hand soap, shampoo, and conditioner, which we appreciated. Unfortunately, there were several problems that affected our stay. The pool patio did not appear to have been pressure washed, and there was what looked like black mold around the pool patio area. We were also surprised when lawn maintenance workers arrived during our stay without any advance notice, which interrupted what we had hoped would be a relaxing vacation. The jacuzzi never got hot and had very little water pressure. One of the doors leading to the pool room came off and fell on us, creating a safety concern and we could no longer close the door to the room. Several window coverings throughout the house were damaged, reducing privacy because people outside could see in. Cleanliness was also inconsistent. Some beds contained hair, and we found personal items left behind, including an earring and a bracelet. The pool table was damaged, making it difficult to enjoy, the outdoor TV did not work, and there was broken floor pieces by the pool that also caused a safety concern.