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Zenitude Hôtel-Résidences Rouen

Hotel in Rouen

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Zenitude Hôtel-Résidences Rouen provides everything you need. Stay connected with free in-room WiFi.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking available
  • Pet friendly
  • Breakfast available
  • Free WiFi

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Classic Studio

2 bedrooms, free WiFi, bed sheets, wheelchair access

Classic Studio

9.2 out of 10
Wonderful
(7 reviews)

Highlights

Balcony or patio
Air conditioning
Kitchenette
Refrigerator
TV
Heating
2 bedrooms
Hair dryer
  • 30 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Apartment

2 bedrooms, free WiFi, bed sheets, wheelchair access

Apartment

9.4 out of 10
Exceptional
(20 reviews)

Highlights

Balcony or patio
Air conditioning
Kitchenette
Refrigerator
TV
Separate bedroom
Heating
Hair dryer
  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Apartment

2 bedrooms, free WiFi, bed sheets, wheelchair access

Standard Apartment

Highlights

Free cribs/infant beds
TV
Day bed
2 bedrooms
Private bathroom
Satellite channels
  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds

About the neighborhood

Map
2 Rue Françoise Sagan, Rouen, 76100

What's nearby

  • Place du Vieux-Marche - 16 min walk - 0.9 miles
  • Rouen Cathedral - 19 min walk - 1.0 mile
  • Rouen Christmas Market - 19 min walk - 1.0 mile
  • Gros Horloge - 19 min walk - 1.0 mile
  • Tour Jeanne d'Arc - 3 min drive - 1.5 miles

Getting around

  • Honoré de Balzac Tram Stop - 2 min drive
  • Saint-Sever Tram Station - 11 min walk
  • Rouen (URO-Rouen - Seine Valley) - 32 min drive

Restaurants

  • ‪Au Bureau - ‬17 min walk
  • ‪Brioche Dorée - ‬12 min walk
  • ‪Bar'ouf - ‬14 min walk
  • ‪La Pecherie - ‬11 min walk
  • ‪Le Rouf - ‬11 min walk

About this property

Zenitude Hôtel-Résidences Rouen

Property highlights
Zenitude Hôtel-Résidences Rouen provides everything you need. Guests can connect to free in-room WiFi.
Other perks include:
  • Continental breakfast (surcharge), self parking (surcharge), and an elevator
  • A TV in the lobby and smoke-free premises
Room features
All guestrooms at Zenitude Hôtel-Résidences Rouen offer amenities such as free WiFi.
Other amenities include:
  • 43-inch TVs with satellite channels

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  • Pet friendly
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  • Laundry
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Onsite parking available only on request
  • Secured, covered self parking on site (EUR 10 per night)
  • Limited onsite parking (max 1 space per unit)
  • Wheelchair-accessible parking available

Food and drink

  • Continental breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; EUR 12.90 for adults and EUR 6 for children

Things to do

  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Elevator (35 inch wide door)
  • Low-height door lock
  • Low-height view port in door
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk (28 inches high)

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Entertainment

  • 43-inch TV with satellite channels

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open Monday - Friday (7:00 AM - 6:00 PM) and Saturday - Saturday (8:00 AM - 5:00 PM)
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 5:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 5 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total pets
Pets cannot be left unattended

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • An effective city/local tax rate of 5.00 percent will be charged

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately EUR 12.90 for adults and EUR 6 for children
  • Covered self parking fee: EUR 10 per night
  • Pet fee: EUR 5 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Parking height restrictions apply

Property is also known as

Zenitude Residences Rouen
Zenitude Hôtel-Résidences Rouen Hotel
Zenitude Hôtel-Résidences Rouen Rouen
Zenitude Hôtel-Résidences Rouen Hotel Rouen

Frequently asked questions

Is Zenitude Hôtel-Résidences Rouen pet-friendly?

Yes, this hotel allows cats and dogs (limit 1 total). There's a fee of EUR 5 per pet, per night. Service animals are exempt from fees.

How much is parking?

Self parking is available for EUR 10 per night. Limited spots are available.

What time is check-in at Zenitude Hôtel-Résidences Rouen?

Check-in start time: 3:00 PM; Check-in end time: 5:30 PM. Late check-in is available during limited hours.

What time is check-out at Zenitude Hôtel-Résidences Rouen?

Check-out is at 11:00 AM.

Where is Zenitude Hôtel-Résidences Rouen located?

Situated in Rouen, this hotel is within a 15-minute walk of Saint Sever and Seine. Rouen Opera House and Rue du Gros-Horloge are also within 1 mi (2 km). Honoré de Balzac Tram Stop is 20 minutes by foot and Palais de Justice Tram Station is 21 minutes.

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Zenitude Hôtel-Résidences Rouen Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 56 out of 86 reviews
Rating 8 - Good. 24 out of 86 reviews
Rating 6 - Okay. 3 out of 86 reviews
Rating 4 - Poor. 3 out of 86 reviews
Rating 2 - Terrible. 0 out of 86 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Stephen

Liked: Cleanliness, amenities, property conditions & facilities
Excellent room/suite, with kitchen and balcony. Reasonable breakfast. Great location.
Stayed 1 night in Jul 2025

10/10 Excellent

Michael

Liked: Cleanliness, property conditions & facilities
Worth recommending! Stayed with my kids, very clean. Going back to Rouen in a few days and will stay there again.
Stayed 2 nights in Jul 2025

8/10 Good

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
20 min walk to old town
Stayed 1 night in Sep 2025

10/10 Excellent

SOO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is super market nearby. I feel the area seems a little unsafe .
Stayed 1 night in Sep 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very new and paid for indoor parking, however our friends couldn’t get a fob for indoor parking and had to park on the street. The room was clean and had everything we needed. Lots of construction in the area so be careful if walking to local restaurants
Stayed 1 night in Nov 2025

10/10 Excellent

Cheng Cheng

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly receptionist, cleanliness
Stayed 1 night in May 2025

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Superb self-catering apartment

Superb self-catering apartment with a nearby Carrefour Express mini-mart. Splendidly clean and quiet, with air-con and balcony. If you were eating out, then the local options are more limited, but it's a 20 mins walk to the historical centre of Rouen.
Stayed 2 nights in Aug 2025

10/10 Excellent

steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was fantastic. Kitchen could do with an oven
Stayed 1 night in Jul 2025

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was exceptionally clean with nice beddings and furniture, which was a pleasant surprise considering the low price. The only minor issue was the area around it. There's a lot of construction and development around the area, which I'm sure will look great in a few years. It is only a few minutes walk to the river which is a very nice area, and about a 25 minute walk to the town centre. For its price it's a great place to stay.
Stayed 1 night in Aug 2025

8/10 Good

Jasmijn

Liked: Cleanliness, staff & service
It was very nice appartement, new! Only the sleeping couch was a little bit to hard for me.
Stayed 1 night in Jul 2025

10/10 Excellent

Olga

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice new place. It is spacious, clean, and bright inside. A good grocery store is 10 min walk from the place. The internet is good. The front office people are very friendly. Possible to walk to the old town. Easy to get to the central station. Overall, I highly recommend it!
Stayed 2 nights in Jul 2025

4/10 Poor

Emma

Disliked: Cleanliness, amenities
On arrival there was no car parking available as all fobs has gone so had to park on street which wasn’t ideal . Room on diary sight was clean . When we came to make a drink there was no kettle , hubby got coffee machine out to find a mouldy lining still in place so we left that alone . Pans were also mouldy !!
Stayed 1 night in Nov 2025

10/10 Excellent

Lorraine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful value

As I write, this Zenitude is virtually brand new. Opened only in May. So atm everything is immaculate. The hotel was a bit hard to find though, and we got lost in the underground car park! Could do with better signage tbh. Having said that it was virtually a perfect stay. Ive used a few Zenitudes around France and all have been excellent. This us wonderful value for money and possibly the comfiest hotel bed I have ever slept on.
Stayed 2 nights in Jul 2025

8/10 Good

Dorothy

Liked: Cleanliness, amenities
The floor in the apartment was not perfectly clean. We were wearing new slippers with light soles that are now dirty. Washing up liquid container was empty!
Stayed 1 night in Sep 2025

10/10 Excellent

Cees

Liked: Amenities
No conment
Stayed 2 nights in Jun 2025

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was just what we needed for an overnight stay. When we arrived we found the interior to be light, bright and welcoming. The staff were attentive and cheerful and explained where we needed to park as there’s no parking at the hotel it’s self. The room was spacious and clean . The beds were comfortable and we had a good nights sleep. There is a building site next door as it looks like extensive work is being carried out in the area. We were not bothered by this at all. The hotel is situated a 10-15 minute walk from the town. We found this an easy walk into a very picturesque area with cafe, bars and restaurants. It was very lively and we had a lovely meal out. We did not use the hotel for breakfast and checkout was very quick. All in all a very pleasant if not quick stay
Stayed 1 night in Jul 2025

8/10 Good

Debora

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great newly renovated apartments with airco. Centraly located and friendly staff. It was just a pity that our toilet wasn't working properly, so we had to pack everything again and move to another room. This can happen, but we got an apartment in return which was actually smaller. I would have appreciated it if you would have given us some kind of compensation for this inconvenience. Like a bigger apartment or free breakfast / a discount. This would have made me return the next time. Also, for longer term, I advice to place a dishwasher and a washing machine.
Stayed 1 night in Jul 2025

8/10 Good

Raquel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Llegamos tarde y nos desconcertó un poco que es una residencia para personas mayores/hotel. No se veía nadie en recepción. Tienes que tocar un timbre para que te den el ingreso. Tocamos varias veces, hasta que por fin abrieron. La recepcionista hablaba muy poco inglés y nada de español. Me pidió el apellido y dio unas llaves. Dijo que no había ya estacionamiento, que buscáramos en la calle. Al preguntar si era seguro dijo que tal vez. Éramos 4 persinas, reservamos una habitación tipo suite con una recámara y un sofá cama. Nos dio una habitación sencilla con cama matrimonial. Bajamos a recepción y ya había otra chica. Tampoco hablaba inglés o español, pero nos entendimos con traductor. Buscó la reserva hasta que encontró la opción reservada. Camas cómodas, limpio y práctico.
Stayed 1 night in Oct 2025

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Struttura nuova, pulita, personale gentile e ben collegata con il centro città. La consiglio vivamente!!.
Stayed 1 night in Sep 2025

8/10 Good

christelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Satisfaite

Sejour agréable. Environnement calme. Manque un siege ou deux pour profiter de la terrasse.
Stayed 1 night in Aug 2025

10/10 Excellent

yassir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
J’ai aimé l’hébergement : spacieux pour 4 personnes, avec la possibilité de cuisiner, propre et avec un personnel serviable. On peut rejoindre le centre-ville à pied. Le seul inconvénient est le parking, mais il est possible de se garer dans les ruelles à proximité
Stayed 2 nights in Aug 2025

8/10 Good

Njaka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Emplacement en centre ville, parking souterrain, mais c'était complet et je devais me garer à 400m. Bruyant le matin a cause des travaux a l'extérieur un grand chantier. Sinon le reste c'est bien.
Stayed 3 nights in Aug 2025

10/10 Excellent

Alessandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Trebien
Stayed 3 nights in Aug 2025

10/10 Excellent

Milly

Liked: Cleanliness, staff & service, property conditions & facilities
Struttura nuova e molto pulita. La stanza quadrupla era molto spaziosa e luminosa
Stayed 1 night in Aug 2025

8/10 Good

Peter

Liked: Cleanliness, property conditions & facilities

Fräscht senior boende

Hotellet verkade vara ett senior boende. Det fanns parkering i huset men bara få platser. Rummet var stort och rymligt hade ett kök så man kunde laga lite lättare rätter om man ville. Vi hade med oss frukost så utnyttjade inte de faciliteter som fanns på hotellet. Köpte hämt pizza på kvällen vi kom dit. Fräsch, rent och rymligt så kan verkligen rekommendera hotellet(om man nu kan kalla det för hotell)
Stayed 1 night in Jul 2025
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