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Novotel Suites Rouen Normandie

4.0 star property
Family-friendly hotel with a 24-hour fitness center and a 24-hour front desk

Choose dates to view prices

Photo gallery for Novotel Suites Rouen Normandie

Daily buffet breakfast (EUR 19.00 per person)
Property video
Superior Suite, Multiple Beds | Premium bedding, pillowtop beds, in-room safe, desk
Front of property - evening/night
Lobby lounge
Novotel Suites Rouen Normandie sits in Quartier Pasteur, offering a family-friendly atmosphere. Guests start their day with breakfast before children head to the playground or game room. The garden and sunny terrace provide peaceful spots to relax with free WiFi and newspapers.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Kitchen
  • Bar
  • Gym
  • Room service

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Superior Suite, 1 Double Bed with Sofa bed

Premium bedding, pillowtop beds, in-room safe, desk

Superior Suite, 1 Double Bed with Sofa bed

8.4 out of 10
Very good
(5 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Kitchenette
Refrigerator
Smart TV
Pillowtop bed
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Superior Suite, 1 Queen Bed with Sofa bed

Premium bedding, pillowtop beds, in-room safe, desk

Superior Suite, 1 Queen Bed with Sofa bed

9.6 out of 10
Exceptional
(9 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Kitchenette
Refrigerator
Smart TV
Pillowtop bed
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Executive Suite

Premium bedding, pillowtop beds, in-room safe, desk

Executive Suite

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Kitchenette
Refrigerator
Smart TV
Pillowtop bed
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Superior Suite, Multiple Beds

Superior Suite, Multiple Beds | Premium bedding, pillowtop beds, in-room safe, desk

Superior Suite, Multiple Beds

8.0 out of 10
Very good
(3 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Kitchenette
Refrigerator
Smart TV
Pillowtop bed
  • 30 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Superior Suite, Multiple Beds

Premium bedding, pillowtop beds, in-room safe, desk

Superior Suite, Multiple Beds

8.8 out of 10
Excellent
(10 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Kitchenette
Refrigerator
Smart TV
Pillowtop bed
  • 30 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

About the neighborhood

Map
10 Quai Boisguilbert, Ilot Pasteur, Rouen, Seine-Maritime, 76000

What's nearby

  • Place du Vieux-Marche - 13 min walk - 0.7 miles
  • Gros Horloge - 16 min walk - 0.9 miles
  • Rouen Cathedral - 18 min walk - 1.0 mile
  • Tour Jeanne d'Arc - 3 min drive - 1.3 miles
  • Charles Nicolle Hospital - 5 min drive - 1.9 miles

Getting around

  • Theatre des Arts Tram Station - 15 min walk
  • Palais de Justice Tram Station - 18 min walk
  • Paris Beauvais Airport (BVA) - 89 min drive

Restaurants

  • ‪Au Bureau - ‬5 min walk
  • ‪All Sports Cafe - ‬8 min walk
  • ‪McDonald's - ‬4 min walk
  • ‪Bar'ouf - ‬10 min walk
  • ‪Kyriad Rouen Centre - ‬7 min walk

About this property

Novotel Suites Rouen Normandie

Upscale family-friendly hotel near Seine
Located close to Place du Vieux-Marche and Gros Horloge, Novotel Suites Rouen Normandie provides a terrace, a coffee shop/cafe, and a garden. In addition to a playground and an arcade/game room, guests can connect to free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices).
Other perks include:
  • Buffet breakfast (surcharge), self parking (surcharge), and express check-out
  • Babysitting (surcharge), an elevator, and a vegetable garden
  • A 24-hour front desk, tour/ticket assistance, and multilingual staff
  • Guest reviews give top marks for the helpful staff
Room features
All 80 rooms boast comforts such as premium bedding and air conditioning, in addition to perks like free WiFi and safes.
Other amenities include:
  • Highchairs, baby baths, and children's books
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and separate tubs/showers
  • 50-inch Smart TVs with streaming services and premium channels
  • Kitchenettes, refrigerators, and microwaves

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free offsite parking
  • Street parking available
  • Self parking on site (EUR 15 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 11:00 AM on weekends; EUR 19 per person
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Arcade/game room
  • Library
  • Playground
  • TV in common areas

Family friendly

  • Arcade/game room
  • Baby bath
  • Babysitting (surcharge)
  • Children's books
  • Children's games
  • High chair
  • In-room crib
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Garden
  • On the riverwalk
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Braille/raised signage
  • Elevator (31 inch wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 5 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2007
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Premium bedding
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch smart TV with premium satellite channels
  • Streaming services

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Kitchenette
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Heating
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: EUR 30
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 30
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per stay
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 15 years, can stay for free if using existing beds when occupying the parent or guardian's room
Children aged 15 and younger eat free breakfast
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.90 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 19.00 per person
  • Self parking fee: EUR 15 per day
  • Pet fee: EUR 15 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in fee: EUR 30 (subject to availability)
  • Late check-out fee: EUR 30 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, ANCV Chèques-vacances, and cash
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms
Parking height restrictions apply

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Suite Novotel Normandie
Suite Novotel Normandie Hotel
Suite Novotel Normandie Hotel Rouen
Suite Novotel Rouen Normandie
Accor Rouen Normandie
Suite Novotel Rouen Normandie Hotel Rouen
Novotel Suites Rouen Normandie Hotel
Novotel Suites Normandie Hotel
Novotel Suites Rouen Normandie
Novotel Suites Normandie
Novotel Suites Rouen Normandie Hotel
Novotel Suites Rouen Normandie Rouen
Novotel Suites Rouen Normandie Hotel Rouen

Frequently asked questions

Is Novotel Suites Rouen Normandie pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 15 per pet, per stay. Service animals are exempt from fees.

How much is parking at Novotel Suites Rouen Normandie?

Self parking is available for EUR 15 per day. Limited spots are available. There is free parking nearby.

What time is check-in at Novotel Suites Rouen Normandie?

Check-in start time: 3:00 PM; Check-in end time: anytime. Early check-in is available for a fee of EUR 30 (subject to availability).

What time is check-out at Novotel Suites Rouen Normandie?

Check-out is at noon. Late check-out is available for EUR 30 (subject to availability).

Where is Novotel Suites Rouen Normandie located?

This family-friendly Rouen hotel is located on the riverwalk, within 1 mi (2 km) of Seine, Place du Vieux-Marche, and Gros Horloge. Rouen Cathedral and Musée des Beaux-Arts are also within 1 mi (2 km). Palais de Justice Tram Station is 18 minutes by foot and Theatre des Arts Tram Station is 15 minutes.

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Reviews

Novotel Suites Rouen Normandie Reviews

8.8

Excellent

9.0

Cleanliness

7.8

Location

8.6

Staff & service

8.8

Eco-friendliness

8.8

Property conditions & facilities
Rating 10 - Excellent. 429 out of 931 reviews
Rating 8 - Good. 391 out of 931 reviews
Rating 6 - Okay. 83 out of 931 reviews
Rating 4 - Poor. 23 out of 931 reviews
Rating 2 - Terrible. 5 out of 931 reviews

Reviews

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hôtel

Great place, great location
Stayed 1 night in Aug 2024

8/10 Good

Alfio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location close to the center.
Stayed 1 night in Aug 2024

10/10 Excellent

Edmund

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient to downtown Rouen, modern facilities --
Stayed 1 night in Aug 2024

10/10 Excellent

Kerri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Staff very helpful.
Stayed 1 night in Jul 2023

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good overnight stay in Rouen. Easy to visit the centre and close to the river side footpath and bars. Functional and spacious for family stay
Stayed 1 night in May 2023

10/10 Excellent

Joann

Liked: Cleanliness, staff & service, property conditions & facilities
The property was super-clean and super quiet. Very friendly for families and solo visitors. Staff was kind and helpful.
Stayed 3 nights in Jul 2023

10/10 Excellent

Maurice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay.

Lovely stay again at the Novotel Rouen. Everything as expected
Stayed 1 night in Dec 2022

10/10 Excellent

Susan

Liked: Cleanliness, property conditions & facilities
Good
Stayed 1 night in May 2025

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Rouen stopover

This hotel suited our family well for an overnight stopover while on way to Calais from further south. Family room/suite was good and we were able to walk to the old town for dinner.
Stayed 1 night in Aug 2022

8/10 Good

David

Liked: Cleanliness, staff & service
A neat and tidy hotel with a somewhat peculiar room layout. Staff very welcoming and accommodating.
Stayed 1 night in May 2023

6/10 Okay

Sharon

Liked: Staff & service
Disliked: Property conditions & facilities

Ok dated hotel

Hotel ok dated staff were friendly parking was expensive for one motorbike
Stayed 1 night in Aug 2022

8/10 Good

Doron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is outside of the center
Stayed 1 night in Apr 2025

10/10 Excellent

Matthew

Liked: Amenities
Very easy to get to and good parking options. (We found free street parking around the building but there is also a parking garage). The room was clean and comfortable for our family of 4. Great breakfast ( added cost). We walked to downtown Rouen as well as good dinner options along the Seine.
Stayed 1 night in Mar 2024

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We appreciate owners front desk helped us to get a cab. when our Uber did not show up. The couch pull out was 2 smaller cots and they were squeaky and not very comfortable (lumpy). When we stayed here in January, the pullout couch was 1 bed and it was very comfortable.
Stayed 2 nights in Mar 2025

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities
This property was in a good location to central Ruben right by the river with limited parking at the hotel itself. Breakfast a little bit expensive, but if you walk into town has plenty of Cafes to grab something to eat. Chicken, staff, friendly and dealt with our queries, swiftly and professionally. We had a room for two adults and two children, which was large and spacious and clean setting would recommend on my return again.

10/10 Excellent

vadim

Liked: Amenities
New and consequently very clean throughout hotel. Very comfortable room and bed. Thoughtful and pleasant contemporary design in the room. Helpful staff. Convenient mini store for food in reception area. Breakfast is fine. Parking is paid but it's typical in the city. Location is not the most convenient to get to city center but can't have everything. All in all very pleasant stay. First time in Novotel, now will be looking for novotels for further stays.
Stayed 1 night in May 2024

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Hotel Near Historic Rouen

Novotel Suites is a modern, comfortable hotel that sits across from the Seine and is close to the historic district of Rouen. The front desk staff spoke excellent English and were very accommodating. We arrived before check-in time, but they arranged for our room to be readied while we parked our car in their secured underground lot. Our room was roomy and clean with a nice bathroom and comfy bed. We enjoyed a late lunch at one of the many restaurants and bars across the street along the riverwalk. Later on we walked over to the historic district to view the famous cathedral and the site of Joan of Arc's execution. We took advantage of the express check out the next morning.
Stayed 1 night in Aug 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful, modern, spacious room & bathroom. Small kitchenette was very useful. Delightful front desk staff. 24 hours service. Very helpful. Easy to reach by car and great, safe underground carpark. We walked into the city from here along the canal. We opted for the hotel breakfast. Fantastic selection including eggs! Good TV including BBC channel. Very happy with our choice
Stayed 1 night in Nov 2023

10/10 Excellent

Arthur

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was in the garage, which was kind of small but useful
Stayed 2 nights in Aug 2025

8/10 Good

ERIKA

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Sep 2025

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities
Great sized family room. Good location close to the historical centre. Very clean. Helpful friendly staff. Would definitely stay again.
Stayed 1 night in Aug 2025

6/10 Okay

Dirk

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked this hotel due to the position of the river Seine. Unfortenatly we had only a closed view towards a patio and a building 4 meters accros.
Stayed 1 night in Jul 2025

8/10 Good

Jan Mario

Liked: Staff & service, amenities, property conditions & facilities
Family room was adequate, Novotel hotels have the same configuration with plastic bathroom and shower. .
Stayed 1 night in Jul 2025

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Clean and comfortable plenty of parking. The breakfast was good lots of choices. My daughter loved the fresh pancakes.
Stayed 1 night in Jun 2025

10/10 Excellent

Joerg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gutes Hotel, aber kein Restaurant. Parken nur gegen Gebühr im Parkhaus unter dem Hotel. Sehr positiv: Altstadt von Rouen innerhalb weniger Minuten zu fuss zu erreichen.
Stayed 1 night in May 2025

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