See all properties

Novotel Suites Rouen Normandie

4.0 star property
Family-friendly hotel with a 24-hour fitness center and a 24-hour business center

Choose dates to view prices

Photo gallery for Novotel Suites Rouen Normandie

Premium bedding, pillowtop beds, in-room safe, desk
Superior Suite, 1 Queen Bed with Sofa bed | Premium bedding, pillowtop beds, in-room safe, desk
Front of property - evening/night
Superior Suite, 1 Queen Bed with Sofa bed | Premium bedding, pillowtop beds, in-room safe, desk
Separate tub and shower, eco-friendly toiletries, hair dryer, towels

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Kitchen
  • Gym
  • Room service

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Superior Suite, 1 Double Bed with Sofa bed

Superior Suite, 1 Double Bed with Sofa bed | Premium bedding, pillowtop beds, in-room safe, desk

Superior Suite, 1 Double Bed with Sofa bed

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Kitchenette
Refrigerator
Smart TV
Pillowtop bed
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Superior Suite, 1 Queen Bed with Sofa bed

Superior Suite, 1 Queen Bed with Sofa bed | Premium bedding, pillowtop beds, in-room safe, desk

Superior Suite, 1 Queen Bed with Sofa bed

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Kitchenette
Refrigerator
Smart TV
Pillowtop bed
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Suite, Multiple Beds

Superior Suite, Multiple Beds | Premium bedding, pillowtop beds, in-room safe, desk

Superior Suite, Multiple Beds

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Kitchenette
Refrigerator
Smart TV
Pillowtop bed
  • 30 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Superior Suite, Multiple Beds

Premium bedding, pillowtop beds, in-room safe, desk

Superior Suite, Multiple Beds

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Kitchenette
Refrigerator
Smart TV
Pillowtop bed
  • 30 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Executive Suite

Premium bedding, pillowtop beds, in-room safe, desk

Executive Suite

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Kitchenette
Refrigerator
Smart TV
Pillowtop bed
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Similar properties

Premium Room | 1 bedroom, minibar, in-room safe, desk

Radisson Blu Hotel, Rouen Centre

  • Spa
  • Pet friendly
  • Free WiFi
  • Restaurant
9.6 out of 10, Exceptional, 589 reviews
Radisson Blu Hotel, Rouen Centre

About the neighborhood

Map
10 Quai Boisguilbert, Ilot Pasteur, Rouen, Seine-Maritime, 76000

What's nearby

  • Place du Vieux-Marche - 13 min walk - 0.7 miles
  • Gros Horloge - 16 min walk - 0.9 miles
  • Rouen Cathedral - 18 min walk - 1.0 mile
  • Tour Jeanne d'Arc - 3 min drive - 1.3 miles
  • Charles Nicolle Hospital - 5 min drive - 1.9 miles

Getting around

  • Theatre des Arts Tram Station - 15 min walk
  • Palais de Justice Tram Station - 18 min walk
  • Paris Beauvais Airport (BVA) - 89 min drive

Restaurants

  • ‪La Fabrik - ‬6 min walk
  • ‪The Novick's Stadium - ‬11 min walk
  • ‪All Sports Cafe - ‬8 min walk
  • ‪Quais de Rouen - ‬9 min walk
  • ‪McDonald's - ‬4 min walk

About this property

Novotel Suites Rouen Normandie

Upscale family-friendly hotel located in Quartier Pasteur
At Novotel Suites Rouen Normandie, you can look forward to a terrace, a coffee shop/cafe, and a garden. In addition to a playground and an arcade/game room, guests can connect to free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices).
Other perks include:
  • Buffet breakfast (surcharge), self parking (surcharge), and express check-out
  • Babysitting (surcharge), an elevator, and a front-desk safe
  • A TV in the lobby, coffee/tea in the lobby, and smoke-free premises
  • Guest reviews give top marks for the helpful staff
Room features
All 80 rooms boast comforts such as premium bedding and air conditioning, in addition to perks like free WiFi and safes.
Other amenities include:
  • Highchairs, baby baths, and children's books
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and separate tubs/showers
  • 50-inch Smart TVs with streaming services and premium channels
  • Kitchenettes, refrigerators, and microwaves

Languages

English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free offsite parking
  • Street parking available
  • Self parking on site (EUR 15 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 11:00 AM on weekends; EUR 19 per person
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Arcade/game room
  • Library
  • Playground
  • TV in common areas

Family friendly

  • Arcade/game room
  • Baby bath
  • Babysitting (surcharge)
  • Children's books
  • Children's games
  • High chair
  • In-room crib
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center

Outdoors

  • Garden
  • On the riverwalk
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Braille/raised signage
  • Elevator (31 inch wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 5 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2007
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Premium bedding
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch smart TV with premium satellite channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Kitchenette
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Heating
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: EUR 30
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 30
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 10 per pet, per stay
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 15 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.90 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 19.00 per person
  • Self parking fee: EUR 15 per day
  • Pet fee: EUR 10 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in fee: EUR 30 (subject to availability)
  • Late check-out fee: EUR 30 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, ANCV Chèques-vacances, and cash
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms
Parking height restrictions apply

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Suite Novotel Normandie
Suite Novotel Normandie Hotel
Suite Novotel Normandie Hotel Rouen
Suite Novotel Rouen Normandie
Accor Rouen Normandie
Suite Novotel Rouen Normandie Hotel Rouen
Novotel Suites Rouen Normandie Hotel
Novotel Suites Normandie Hotel
Novotel Suites Rouen Normandie
Novotel Suites Normandie
Novotel Suites Rouen Normandie Hotel
Novotel Suites Rouen Normandie Rouen
Novotel Suites Rouen Normandie Hotel Rouen

Frequently asked questions

Is Novotel Suites Rouen Normandie pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 10 per pet, per stay. Service animals are exempt from fees.

How much is parking at Novotel Suites Rouen Normandie?

Self parking is available for EUR 15 per day. Limited spots are available. There is free parking nearby.

What time is check-in at Novotel Suites Rouen Normandie?

Check-in start time: 3:00 PM; Check-in end time: anytime. Early check-in is available for a fee of EUR 30 (subject to availability).

What time is check-out at Novotel Suites Rouen Normandie?

Check-out is at noon. Late check-out is available for EUR 30 (subject to availability).

Where is Novotel Suites Rouen Normandie located?

This family-friendly Rouen hotel is located on the riverwalk, within a 10-minute walk of Seine and Flaubert Museum and the History of Medicine. Rouen Opera House and Rue du Gros-Horloge are also within 15 minutes. Theatre des Arts Tram Station is 15 minutes by foot and Palais de Justice Tram Station is 18 minutes.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Novotel Suites Rouen Normandie Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 420 out of 909 reviews
Rating 8 - Good. 381 out of 909 reviews
Rating 6 - Okay. 80 out of 909 reviews
Rating 4 - Poor. 23 out of 909 reviews
Rating 2 - Terrible. 5 out of 909 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Susan

Liked: Cleanliness, property conditions & facilities
Good
Stayed 1 night in May 2025

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, comfortable, great service and breakfast
Stayed 1 night in Jul 2024

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hôtel

Great place, great location
Stayed 1 night in Aug 2024

8/10 Good

Alfio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location close to the center.
Stayed 1 night in Aug 2024

8/10 Good

Doron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is outside of the center
Stayed 1 night in Apr 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay
Stayed 1 night in Oct 2024

10/10 Excellent

Edmund

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient to downtown Rouen, modern facilities --
Stayed 1 night in Aug 2024

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room. Great city.
Stayed 2 nights in Sep 2024

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We appreciate owners front desk helped us to get a cab. when our Uber did not show up. The couch pull out was 2 smaller cots and they were squeaky and not very comfortable (lumpy). When we stayed here in January, the pullout couch was 1 bed and it was very comfortable.
Stayed 2 nights in Mar 2025

10/10 Excellent

J.

Liked: Cleanliness, staff & service, property conditions & facilities
We really enjoyed this place! Staff, room, location was all what we expected. Definitely would stay here again!
Stayed 1 night in Jul 2023

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Aug 2022

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome hotell!

Great hotell with superb service and people. Good for kids and families.
Stayed 1 night in Jul 2023

8/10 Good

Helen

Liked: Staff & service, property conditions & facilities, room comfort
Nice hotel, good location as walking distance to new riverside parts and old town.
Stayed 1 night in Aug 2022

10/10 Excellent

Kerri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Staff very helpful.
Stayed 1 night in Jul 2023

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect for family stopover

We had a stop off en route south. The family room had perfect facilities with two single beds for the children and a large double. Also a fridge and microwave to prepare snacks or breakfast. Just what we needed with a child needing specialist food.
Stayed 1 night in Oct 2024

10/10 Excellent

Vivienne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location. Great, large room with everything we needed
Stayed 1 night in Aug 2023

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good overnight stay in Rouen. Easy to visit the centre and close to the river side footpath and bars. Functional and spacious for family stay
Stayed 1 night in May 2023

8/10 Good

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good newish hotel, room very spacious and clean. Only downside is that the lift is always in use so takes time getting in and out of hotel/car park.
Stayed 1 night in Jul 2024

10/10 Excellent

Betina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Walking distance to town. Directly across from the River and the wharf eating and dining. Great location. Parking underground.
Stayed 1 night in Jun 2024

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weak air com for a suite room, sleep suffered as a result. Staff lovely and helpful. Great location for river attractions, bars and bars old town.
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Travelling with kids made easy! Excellent room layout with coffee, microwave, fridge etc. Helpful and friendly staff.
Stayed 5 nights in Jul 2024

10/10 Excellent

Joann

Liked: Cleanliness, staff & service, property conditions & facilities
The property was super-clean and super quiet. Very friendly for families and solo visitors. Staff was kind and helpful.
Stayed 3 nights in Jul 2023

8/10 Good

Gonzalo

Liked: Cleanliness, staff & service, property conditions & facilities
The room was spacious and comfortable, the shower/sink area is small. The staff was very friendly and there was a nice coffee machine in the lobby with free coffee, which we appreciated. The location was not great and you only have a strip of restaurants nearby and walking to the city center was far, so we drove and parked there, but the hotel area felt safe.
Stayed 1 night in Sep 2024

10/10 Excellent

Thais

Liked: Cleanliness, amenities, property conditions & facilities
Amazing staff, breakfast and room. Just a bit far (walking) from city centre.
Stayed 1 night in Apr 2023

10/10 Excellent

Maurice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay.

Lovely stay again at the Novotel Rouen. Everything as expected
Stayed 1 night in Dec 2022