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Hôtel Mercure Rouen Centre Champ-de-Mars

4.0 star property
Eco-certified hotel with a full-service spa and a fitness center

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Photo gallery for Hôtel Mercure Rouen Centre Champ-de-Mars

Privilege, Room, 1 Double Bed | Individually decorated, individually furnished, desk, laptop workspace

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Bar
  • Parking available
  • Gym
  • Room service

Room options

Available filters for rooms
Showing 5 of 5 rooms

Privilege, Room, 1 Double Bed with Sofa bed

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Flat-screen TV
Hair dryer
Private bathroom
  • 32 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Classic Room, 2 Twin Beds

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Flat-screen TV
Eco-friendly toiletries
Hair dryer
  • 24 sq m
  • Sleeps 2
  • 2 Twin Beds

Standard Room, 1 Double Bed

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Flat-screen TV
Eco-friendly toiletries
Hair dryer
  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Privilege, Room, 1 Double Bed

Privilege, Room, 1 Double Bed | Individually decorated, individually furnished, desk, laptop workspace

Privilege, Room, 1 Double Bed

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Flat-screen TV
Eco-friendly toiletries
Hair dryer
  • 32 sq m
  • Sleeps 2
  • 1 Double Bed

Superior Room, 1 Queen Bed

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Flat-screen TV
Eco-friendly toiletries
Hair dryer
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Map
12 bis Avenue Aristide Briand, Rouen, Seine-Maritime, 76000

What's nearby

  • Charles Nicolle Hospital - 10 min walk - 0.6 miles
  • Rouen Cathedral - 11 min walk - 0.6 miles
  • Gros Horloge - 14 min walk - 0.8 miles
  • Tour Jeanne d'Arc - 17 min walk - 0.9 miles
  • Place du Vieux-Marche - 18 min walk - 1.0 mile

Getting around

  • Theatre des Arts Tram Station - 14 min walk
  • Palais de Justice Tram Station - 17 min walk
  • Rouen (URO-Rouen - Seine Valley) - 23 min drive

Restaurants

  • ‪Madame - ‬5 min walk
  • ‪Le Saxo - ‬5 min walk
  • ‪La Fée Torchette - ‬6 min walk
  • ‪Le Grand Saint Marc - ‬7 min walk
  • ‪Cafe du Marche - ‬6 min walk

About this property

Hôtel Mercure Rouen Centre Champ-de-Mars

Upscale eco-certified hotel located in Rouen City Centre
A terrace, a garden, and dry cleaning/laundry services are just a few of the amenities provided at Hôtel Mercure Rouen Centre Champ-de-Mars. Take some time to relax at the onsite spa. The on-site French cuisine restaurant, A l'Epicerie, offers lunch and dinner. In addition to a bar and a gym, guests can connect to free in-room WiFi.
Other perks include:
  • Buffet breakfast (surcharge), self parking (surcharge), and an electric car charging station
  • Express check-out, a front-desk safe, and an elevator
  • A computer station, a banquet hall, and luggage storage
  • Guest reviews speak highly of the helpful staff
Room features
All 107 individually furnished rooms have perks such as laptop-friendly workspaces and air conditioning, as well as amenities like late night room service and free WiFi.
More conveniences in all rooms include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and tubs or showers
  • Flat-screen TVs with premium channels
  • Free infant beds, electric kettles, and daily housekeeping

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, English, French, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Covered self parking on site (EUR 19.20 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: EUR 14.90 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • A l'Epicerie

Things to do

  • Full-service spa
  • Gym
  • Sauna

Family friendly

  • In-room crib
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 10,764 square feet of conference space
  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 6 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Late-night room service

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: EUR 150 per accommodation, per stay
  • A tax is imposed by the city: EUR 1.90 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 14.90 per person
  • Covered self parking fee: EUR 19.20 per day
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Mercure Rouen Champ De Mars Hotel Rouen
Mercure Rouen Champ Mars Hotel
Mercure Champ Mars Hotel
Mercure Champ Mars
Mercure Rouen Champ Mars
Mercure Rouen Champ de Mars
Mercure Rouen Champ Mars Rouen
Hôtel Mercure Rouen Centre Champ-de-Mars Hotel
Hôtel Mercure Rouen Centre Champ-de-Mars Rouen
Hôtel Mercure Rouen Centre Champ-de-Mars Hotel Rouen

Frequently asked questions

Is Hôtel Mercure Rouen Centre Champ-de-Mars pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 15 per pet, per night. Service animals are exempt from fees.

How much is parking at Hôtel Mercure Rouen Centre Champ-de-Mars?

Self parking is available for EUR 19.20 per day.

What time is check-in at Hôtel Mercure Rouen Centre Champ-de-Mars?

Check-in start time: 3:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Hôtel Mercure Rouen Centre Champ-de-Mars?

Check-out is at noon.

Where is Hôtel Mercure Rouen Centre Champ-de-Mars located?

Located in Rouen City Centre, this spa hotel is within a 10-minute walk of Seine, Aitre St. Maclou, and Church of Saint-Maclou. Rue Eau de Robec and Joan of Arc Historial are also within 15 minutes. Theatre des Arts Tram Station is 14 minutes by foot and Palais de Justice Tram Station is 17 minutes.

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Hôtel Mercure Rouen Centre Champ-de-Mars Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 226 out of 563 reviews
Rating 8 - Good. 221 out of 563 reviews
Rating 6 - Okay. 76 out of 563 reviews
Rating 4 - Poor. 27 out of 563 reviews
Rating 2 - Terrible. 13 out of 563 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Grant

Liked: Cleanliness, property conditions & facilities
Hotel was ok. Room was big and comfortable. Advertised as having a restaurant - it was "full" not really had spare tables but as usual in France they make it up as they go. Car charging was easy and in hotel car park.
Stayed 2 nights in Jun 2025

8/10 Good

Ray

Liked: Cleanliness, amenities, property conditions & facilities
Pretty much what you would expect of a Mercure - clean, comfortable, and convenient, at a reasonable price. Staff were good & attentive. Good breakfast. Underground parking was expensive, but I gues it always will be in a city.
Stayed 2 nights in May 2025

8/10 Good

Ruedi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel and good rooms. Traffic noice was very reduced. Morning buffet closed relative early. Confusing parking because if the 2 Parkings together mercure and ibis hotels. Friendly staff.
Stayed 1 night in Mar 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay
Stayed 1 night in Aug 2024

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay in one of the privilege rooms.
Stayed 1 night in Sep 2024

4/10 Poor

chris

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Less than impressed
Stayed 1 night in Mar 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent.
Stayed 1 night in Nov 2024

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay

One night and provided all we needed. Short walk into beautiful Rouen
Stayed 1 night in Aug 2024

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great overnight stay with welcoming staff, fantastic breakfast and a lovely room.
Stayed 1 night in Aug 2023

6/10 Okay

M.

Liked: Staff & service, property conditions & facilities, room comfort

Okay

Nice hotel and spacious room but not so clean. Dust under the bed. Staff very helpful and friendly. Heater bathroom not functioning and poor lights at bathroom mirror. Good thing was a bath and separate shower. Our view was the parking exit....
Stayed 3 nights in Dec 2024

10/10 Excellent

Cassio

Liked: Cleanliness, staff & service, property conditions & facilities
Great property however a bit far from the beaten track.
Stayed 1 night in Jul 2024

6/10 Okay

Jan

Liked: Staff & service
This is an average business hotel.
Stayed 1 night in Jul 2024

8/10 Good

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely

Rouen is a lovely city to walk and visit. Great place to soak in history, talk with people and rethink your life priorities.
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely, clean hotel with really friendly staff. Could probably make gluten free breakfast better but otherwise perfect place to stay.
Stayed 1 night in Jun 2023

8/10 Good

Hayk

Liked: Amenities
Good location, friendly staff, good service
Stayed 2 nights in Aug 2023

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities
Nice room w/comfy beds
Stayed 2 nights in Aug 2023

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
Really nice hotel conveniently located on the outskirts of Rouen. Property was in excellent condition, modern and clean rooms and well equipped bathrooms. Very welcoming front desk who were predominately multi-lingual. The surrounding area felt safe, but was busy as you’d expect for a city centre hotel. Parking was secure underground, really good if you were stopping en route to another destination, and very reasonable rate (something like €1.50 per hour). Breakfast was of great quality and a decent variety of options (continental, cereals, cheeses, some fruit - our only minor observation is there could have been more variety of fruit!)
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly, helpful staff. Immediately upgraded us when our air conditioning did not work. Clean, modern rooms. Appreciated having on site parking.
Stayed 1 night in Sep 2023

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Rouen stopover

It was a last minute decision to stay at the Mercure in Rouen. The directions were hard to follow. The parking lot was awful. The hotel lobby, staff, and room was very nice. We enjoyed the stay.
Stayed 1 night in Sep 2023

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort

Under construction but decent

Hotel under reconstruction. The sixth floor was being painted and had the floor covered with plastic. Room was decent but had a view of the fire escape and parking. The parking was incredibly tight. Good luck if you have a mid size car. The restaurant was new and some items were not available but the staff was just great.
Stayed 1 night in Apr 2024

2/10 Terrible

Larisa

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Every day something was broken: plumbing problems flooded floor, shampoo holder, telephone to reception, stop working keys, paper cups in the room , no apologies, breakfast is extremely poor, espresso machine was broken, dirty bathroom, dirty glasses, very difficult parking. Staff is rude, almost no English. We were stayed in the basement room near the garage exit: smell, noise. One star hotel could be better. Nobody cares about anything.
Stayed 3 nights in Jul 2024

6/10 Okay

Matthew

Liked: Cleanliness
In a great position with parking on site. The room was small for a 4* hotel and the bathroom a bit tired. The staff were amiable enough but I found dinner a bizarre experience. The layout of the menu was at best strange, the wines on offer were limited and the food did not excite. Breakfast, however, was good.
Stayed 1 night in Aug 2023

6/10 Okay

Wassim

It is ok
Stayed 1 night in Jun 2023

6/10 Okay

Gareth

Liked: Cleanliness, staff & service, property conditions & facilities

Ok for the money but expected better from the bran

Must admit I’m confused what to expect from Mercure these days. It’s hard to tell the really quality from the more basic in the same band. This is one of the more basic. It shares a lot of its facilities- check in, bar, restaurant, parking with the attached Ibis. The location is a bit off putting at first but is only a 5-10 min walk to the main centre, restaurants etc, The room was okay for the money, clean and spacious but pretty basic. The parking underground is ridiculously tight for large cars but do-able with care. Costs about €15 for 24 hours. Disappointing that in the fitness room only the treadmill seemed to work & on some days both the sauna or steam room were turned off
Stayed 4 nights in Aug 2024

4/10 Poor

Christine

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities

Not our favorite;(

The location was great, parking on site was also Appreciated, & the staff were very friendly & the breakfast buffets was delicious. However, the cleanliness of our unit—the bathroom in particular, needed attention! The bathroom tile was moldy; the shower curtain was dirty. & full of mold & scum at the bottom; the mirror light did not work & was not fixed even when we told the front desk person about it twice.
Stayed 3 nights in Sep 2023