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Mercure Rouen Centre Cathedrale

4.0 star property
Hotel with a restaurant, steps from Rouen Cathedral

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Photo gallery for Mercure Rouen Centre Cathedrale

Sports facility
Minibar, in-room safe, blackout drapes, soundproofing
Exterior
Privilege, Double Room, 1 Double Bed, Balcony | Minibar, in-room safe, blackout drapes, soundproofing
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available
  • Room service
  • Air conditioning

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Classic Double Room, 1 Double Bed

Classic Double Room, 1 Double Bed | Minibar, in-room safe, blackout drapes, soundproofing

Classic Double Room, 1 Double Bed

Highlights

Soundproofed
Air conditioning
TV
Blackout drapes/curtains
Eco-friendly toiletries
Private bathroom
Hair dryer
Coffee/tea maker
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Twin Room, 2 Twin Beds

Classic Twin Room, 2 Twin Beds | Minibar, in-room safe, blackout drapes, soundproofing

Classic Twin Room, 2 Twin Beds

Highlights

Soundproofed
Air conditioning
TV
Blackout drapes/curtains
Eco-friendly toiletries
Private bathroom
Hair dryer
Coffee/tea maker
  • 14 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Privilege, Double Room, 1 Double Bed, Balcony, View

Privilege, Double Room, 1 Double Bed, Balcony | Minibar, in-room safe, blackout drapes, soundproofing

Privilege, Double Room, 1 Double Bed, Balcony, View

Highlights

Balcony
Soundproofed
Air conditioning
TV
Blackout drapes/curtains
Bathrobes
Private bathroom
Eco-friendly toiletries
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Double Room, 1 Double Bed with Sofa bed

Minibar, in-room safe, blackout drapes, soundproofing

Classic Double Room, 1 Double Bed with Sofa bed

Highlights

Soundproofed
Air conditioning
TV
Sofa bed - double
Blackout drapes/curtains
Eco-friendly toiletries
Private bathroom
Hair dryer
  • 20 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Classic Double Room, Multiple Beds

Minibar, in-room safe, blackout drapes, soundproofing

Classic Double Room, Multiple Beds

Highlights

Soundproofed
Air conditioning
TV
Blackout drapes/curtains
Eco-friendly toiletries
Private bathroom
Hair dryer
Coffee/tea maker
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

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About the neighborhood

Map
7 rue Croix de Fer, Accès Parking via Rue des Arsins, Rouen, Seine-Maritime, 76000

What's nearby

  • Rouen Cathedral - 1 min walk - 0.1 miles
  • Gros Horloge - 3 min walk - 0.2 miles
  • Saint-Ouen Church - 4 min walk - 0.3 miles
  • Tour Jeanne d'Arc - 8 min walk - 0.5 miles
  • Charles Nicolle Hospital - 15 min walk - 0.8 miles

Getting around

  • Palais de Justice Tram Station - 5 min walk
  • Theatre des Arts Tram Station - 7 min walk
  • Rouen (URO-Rouen - Seine Valley) - 26 min drive

Restaurants

  • ‪Dame Cakes - ‬2 min walk
  • ‪Brasserie Paul - ‬3 min walk
  • ‪First Avenue - ‬3 min walk
  • ‪Le Bovary - ‬3 min walk
  • ‪Subway - ‬2 min walk

About this property

Mercure Rouen Centre Cathedrale

Upscale hotel near Rouen Cathedral
Located close to Church of Saint-Maclou and Saint-Ouen Church, Mercure Rouen Centre Cathedrale provides a library, dry cleaning/laundry services, and a bar. In addition to a restaurant, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Breakfast (surcharge), self parking (surcharge), and express check-out
  • Express check-in, luggage storage, and a 24-hour front desk
  • Multilingual staff, a TV in the lobby, and a front-desk safe
  • Guest reviews speak highly of the helpful staff and location
Room features
All 125 rooms offer comforts such as air conditioning, as well as thoughtful touches like free WiFi and safes.
More amenities include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Eco-friendly toiletries and hair dryers
  • TVs with satellite channels
  • Coffee/tea makers, daily housekeeping, and electrical adapters/chargers

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (EUR 19 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily on-the-go breakfast available 6:30 AM to 10:00 AM for a fee: EUR 20 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Library
  • TV in common areas

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Electrical adapters
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Guests driving to the property should contact this property in advance (e.g., directions)
For any questions, please contact the property using the information on the booking confirmation

Access methods

Access code, staffed front desk, private entrance

Pets

Pets allowed for an extra charge of EUR 15 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.90 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for to-go breakfast: approximately EUR 20 per person
  • Self parking fee: EUR 19 per day
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Parking height restrictions apply

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Mercure Cathedrale
Mercure Cathedrale Hotel
Mercure Cathedrale Hotel Rouen Centre
Mercure Rouen Centre
Mercure Rouen Centre Cathedrale
Accor Rouen Centre Cathedrale
Mercure Rouen Centre Cathedrale Hotel Rouen
Mercure Rouen Centre Cathedrale Hotel
Mercure Rouen Cathedrale Rouen
Mercure Rouen Centre Cathedrale Hotel
Mercure Rouen Centre Cathedrale Rouen
Mercure Rouen Centre Cathedrale Hotel Rouen

Frequently asked questions

Is Mercure Rouen Centre Cathedrale pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 15 per pet, per night. Service animals are exempt from fees.

How much is parking at Mercure Rouen Centre Cathedrale?

Self parking is available for EUR 19 per day. Limited spots are available.

What time is check-in at Mercure Rouen Centre Cathedrale?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Mercure Rouen Centre Cathedrale?

Check-out is at noon.

Where is Mercure Rouen Centre Cathedrale located?

Located in Rouen City Centre, this hotel is within a 5-minute walk of Rouen Cathedral, Church of Saint-Maclou, and Gros Horloge. Saint-Ouen Church and Tour Jeanne d'Arc are also within 10 minutes. Palais de Justice Tram Station is 5 minutes by foot and Theatre des Arts Tram Station is 7 minutes.

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Mercure Rouen Centre Cathedrale Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 503 out of 988 reviews
Rating 8 - Good. 363 out of 988 reviews
Rating 6 - Okay. 81 out of 988 reviews
Rating 4 - Poor. 25 out of 988 reviews
Rating 2 - Terrible. 16 out of 988 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Susan

Liked: Cleanliness, amenities, property conditions & facilities
Great location and price, and the staff are pleasant and helpful. It may not be the most charming or atmospheric choice, but it’s very comfortable.
Stayed 3 nights in May 2025

10/10 Excellent

Kari

Liked: Cleanliness, amenities, property conditions & facilities
Very good. Great location
Stayed 2 nights in May 2025

10/10 Excellent

Enit

Liked: Cleanliness, amenities, property conditions & facilities
Lovely location hotel and spectacular breakfast. Terrace room upgrade was so worth it- we could see cathedral from it. Parking is tricky as it is with an access code in pedestrian zone but be prepared and
Stayed 1 night in May 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was great, located in the center of Rouen.
Stayed 1 night in May 2025

10/10 Excellent

Kan Choy Kum

Liked: Cleanliness, amenities, property conditions & facilities
The room I had was spacious. The staffs at reception were friendly and extremely helpful to my request. The location is great and walking distance to most attractions. It is also a 15 min walk to the train station.
Stayed 4 nights in May 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The women who checked us in was extremely helpful and friendly. Appreciated the complimentary beverages in the room and the 2 sizes of bed pillows. Bed was very comfortable
Stayed 1 night in May 2025

6/10 Okay

Jeffrey

Good, but shower was poor and wish we had a coffee maker in the room.
Stayed 3 nights in May 2025

8/10 Good

Alex

Liked: Amenities, property conditions & facilities
Na
Stayed 1 night in Jun 2025

10/10 Excellent

christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You can’t get any closer to the beautiful cathedral than this hotel. The cathedral is next door doggie left and a pedestrian street with lovely shops is on your right. Anything you want to see and do in this beautiful town is very near to this hotel. Best hotel in all of Rouen for location, great staff who are there 24 hrs to answer any question. Staff arranged great driver with big car to transport me to CDG airport at a reasonable rate. Fabulous hotel
Stayed 4 nights in Apr 2025

10/10 Excellent

Miriam

We like the location of the hotel
Stayed 1 night in Dec 2024

10/10 Excellent

Fabiola

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 5 nights in Apr 2025

10/10 Excellent

Epifania

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to the cathedral.
Stayed 3 nights in Nov 2024

10/10 Excellent

Martin

Great location in the old part of Rouen
Stayed 2 nights in Dec 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel in a great area. Easy walk to all attractions and train station.
Stayed 3 nights in Sep 2024

6/10 Okay

ASSEM

Liked: Cleanliness, staff & service
I liked the hotel and the staff was generally nice and professional. However I was a little bit surprised that heat and cooling systems were turned off. I was told that the weather was "too nice" to have a need for either.... But that's not how air conditioning works and every customer's needs are different. If Mercure hotel chain claims to be a 4 stars establishment, then AC is a must, otherwise you fall under a different category group.
Stayed 5 nights in Apr 2025

10/10 Excellent

J

Nice place great location, great breakfast.
Stayed 2 nights in May 2024

10/10 Excellent

Ehud

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lady at reception was excellent. Stay and location were first rate.
Stayed 1 night in Oct 2024

10/10 Excellent

DESMOND

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located downtown, easy access and great friendly environment. Local eateries were great.
Stayed 3 nights in Sep 2024

10/10 Excellent

Susanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Convenient parking , if abit tight for a ford galaxy. Lovely staff. Food in restaurant very good. Only one poor chap trying to do everything so long waits, but he was working very hard!!
Stayed 1 night in Dec 2024

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Hotel location is perfect, confortable and clean. We received an outstanding care from all the staff. Overall an excelente experience, 100% recommended.
Stayed 1 night in Oct 2024

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location and very quiet in the evening.
Stayed 1 night in Jul 2024

10/10 Excellent

Olga

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Location!

Absolutely wonderful hotel. Location, breakfast are excellent! Staff is very friendly and eager to help.
Stayed 1 night in Aug 2024

10/10 Excellent

Mary Ellen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is lovely- set in a pedestrian zone right next to the cathedral. Lots of shops and eateries all around. It was very clean and quiet. The staff was professional, helpful and pleasant. A great stoop!
Stayed 1 night in Nov 2024

10/10 Excellent

ALFONSO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel in Rouen

Centrally located and very comfortable with a wonderful staff.
Stayed 2 nights in Jul 2024

10/10 Excellent

Thomas

Great location, steps to the Cathedral

Modern, clean, well-appointed hotel in an excellent part of town, steps from the Cathedral.
Stayed 2 nights in Sep 2024