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Mercure Rouen Centre Cathedrale

Property class: 4

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Photo gallery for Mercure Rouen Centre Cathedrale

A narrow cobblestone street lined with traditional half-timbered buildings, one with a visible storefront and another with a sign indicating a restaurant. - Mercure Rouen Centre Cathedrale (Rouen)
A hotel room with a bed, pillows, a hat, and a magazine. - Mercure Rouen Centre Cathedrale (Rouen)
A buffet with various baked goods, including pastries and bread, and a coffee station. - Mercure Rouen Centre Cathedrale (Rouen)
A courtyard with a symmetrical garden layout and a Gothic-style building with large windows and intricate stonework. - Mercure Rouen Centre Cathedrale (Rouen)
A modern bar area with a bar counter, stools, and a large screen. - Mercure Rouen Centre Cathedrale (Rouen)
Located close to Rouen Cathedral and Church of Saint-Maclou, Mercure Rouen Centre Cathedrale provides a library, dry cleaning/laundry services, and a bar. In addition to a restaurant, guests can connect to free in-room WiFi.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Parking available

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Classic Double Room, 1 Double Bed with Sofa bed

A hotel room with a bunk bed and a single bed, both with white bedding. There is a yellow accent wall and a black section on the right.

Classic Double Room, 1 Double Bed with Sofa bed

9.2 out of 10
Wonderful
(13 reviews)
  • 20 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Classic Double Room, Multiple Beds

A hotel room with two beds, a yellow accent wall, a bedside lamp, and a framed picture on the wall.

Classic Double Room, Multiple Beds

9.8 out of 10
Exceptional
(6 reviews)
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Privilege, Double Room, 1 Double Bed, Balcony

A hotel room with a large bed, white bedding, a colorful throw blanket, a nightstand with a phone, and a wall with a yellow and blue gradient.

Privilege, Double Room, 1 Double Bed, Balcony

9.0 out of 10
Wonderful
(14 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Double Room, 1 Double Bed

A hotel room with a large bed, white bedding, a yellow accent wall, and a nightstand with a lamp.

Classic Double Room, 1 Double Bed

9.0 out of 10
Wonderful
(50 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Twin Room, 2 Twin Beds

Room

Classic Twin Room, 2 Twin Beds

8.4 out of 10
Very good
(17 reviews)
  • 14 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, 1 King Bed with Sofa bed (Cathedral View)

A modern living room with a grey sofa, blue curtains, and a glass coffee table.

Suite, 1 King Bed with Sofa bed (Cathedral View)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

About the neighborhood

Located in Rouen City Centre, a neighborhood in Rouen, Mercure Rouen Centre Cathedrale is near the airport and near a metro station. Notable landmarks in the area include Tour Jeanne d'Arc and Gros Horloge. Church of Saint-Maclou and Saint-Ouen Church are two other places to visit that come recommended. Visit our Rouen travel guide
Map
7 rue Croix de Fer, Accès Parking via Rue des Arsins, Rouen, Seine-Maritime, 76000

What's nearby

  • A Gothic cathedral with two towers, illuminated at dusk.
    Rouen Cathedral
    1 min walk - 0.1 miles
  • A detailed, ornate clock with Roman numerals and a sun motif, set against a building facade with classical architectural elements.
    Gros Horloge
    3 min walk - 0.2 miles
  • A large Gothic cathedral with multiple spires and tall windows, surrounded by lush green trees and a grassy field.
    Saint-Ouen Church
    4 min walk - 0.3 miles
  • A cobblestone street lined with parked cars and historic buildings, including a tower with a conical roof.
    Tour Jeanne d'Arc
    8 min walk - 0.4 miles
  • Rouen Christmas Market
    1 min walk - 0.1 miles

Getting around

  • Palais de Justice Tram Station
    5 min walk
  • Theatre des Arts Tram Station
    7 min walk
  • Rouen (URO-Rouen - Seine Valley)
    26 min drive

Restaurants

  • L'Odas
    1 min walk
  • Brasserie Paul
    3 min walk
  • Dame Cakes
    2 min walk
  • L'impressionniste Bar
    1 min walk
  • Le Bovary
    3 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (EUR 20 per day)
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily on-the-go breakfast available 6:30 AM to 10:00 AM for a fee: EUR 20 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Library
  • TV in common areas

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Null
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • At least 80% organic food
  • Comprehensive food waste policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally sourced food prioritized
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Some profits reinvested in community and sustainability
  • Waste recycling policy

Room amenities

Bedroom

  • Bed sheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Electrical adapters
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Guests driving to the property should contact this property in advance (e.g., directions)
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Minors may not be accommodated at the property without an accompanying parent or legal guardian. Guests may be required to provide proof of the parental or legal guardian relationship and authorization upon arrival.

Access methods

Access code, staffed front desk, private entrance

Pets

Pets allowed for an extra charge of EUR 30 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.20 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for to-go breakfast: approximately EUR 20 per person
  • Self parking fee: EUR 20 per day
  • Pet fee: EUR 30 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Parking height restrictions apply

Property class

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Frequently asked questions

Is Mercure Rouen Centre Cathedrale pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 30 per pet, per night. Service animals are exempt from fees.

How much is parking?

Self parking is available for EUR 20 per day. Limited spots are available.

What time is check-in at Mercure Rouen Centre Cathedrale?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Mercure Rouen Centre Cathedrale?

Check-out is at noon.

Where is Mercure Rouen Centre Cathedrale located?

Located in Rouen City Centre, this hotel is within a 5-minute walk of Rouen Cathedral, Church of Saint-Maclou, and Gros Horloge. Saint-Ouen Church and Tour Jeanne d'Arc are also within 10 minutes. Palais de Justice Tram Station is 5 minutes by foot and Honoré de Balzac Tram Stop is 24 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Mercure Rouen Centre Cathedrale Reviews

8.8

Excellent

9.2

Cleanliness

9.6

Location

9.0

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 561 out of 1002 reviews
Rating 8 - Good. 321 out of 1002 reviews
Rating 6 - Okay. 75 out of 1002 reviews
Rating 4 - Poor. 25 out of 1002 reviews
Rating 2 - Terrible. 20 out of 1002 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, lobby, hallways and spacious room that was well appointed. Front desk staff were helpful in guiding us where to park, dinner plans and exploring the town. We had a very nice and simple dinner and drinks in the restaurant. Very relaxing and enjoyable stay. Highly recommend this hotel and a visit to Rouen.
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to walk to all key attractions. Just call property ahead of check in time for instructions about car access and parking if you go driving.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in excellent location
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in a very good area. Close to Cathedral, shopping and restaurants
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so helpful in explaining the parking and codes etc. the one gal who was working the evening we arrived was exceptional at English and happy to send us to dinner, recommending à very local and yummy place off the beaten path. Loved that. Be patient to find your way to their parking. It’s worth the stay in Center of town.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the room with roof access and view to both Abbey church and Cathedral. The breakfast was absolutely amazing.
Stayed 3 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice breakfast 👌
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice hotel, kept clean and tidy and in good condition, friendly helpful staff and an excellent location. We were really happy with our stay and will definitely visit again
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The property has an excellent location in the old city close to the cathedral (expect some bells!). The staff were very friendly and helpful. Our only crticism is that Expedia described the hotel as having "laundry facilities". If you screen for "washer and dryer", Expedia gives a positive result for the hotel. When we enquired, we were told that the hotel has a laundry service (several Euros for each item) but no washer and dryer for guest use. We were directed to a nearby laundromat. Mercure's own web site does not mention laundry facilities so the mistake rest with Expedia.
Stayed 5 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent mid range hotel in the heart of Rouen. The staff were exceptional and the hotel clean and great value
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Location excellent, also recommend the breakfast - seemed good value.
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff , very good breakfast, lots to do close by (shops , restaurants etc) a little hard to get to if driving and not familiar with the area. GPS kept trying to bring us down streets that didn’t allow vehicles, ended up parking a couple blocks away and walked there . But would stay again
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Suite with a view of the cathedral was a really good size, large comfortable bed, really nice to have drinks in the fridge included as part of the room.
Stayed 1 night in Jul 2026
Verified review

2/10 Terrible

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Most helpful staff! Superb location near the cathedral!
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed at this location twice, because I was so impressed I came back. The location is impeccable and it is a joy to be right near the cathedral. Staff are lovely and very helpful, and they also have a wonderful aselection of wines in the bar, should you wish to look at your excellent view and relax. I highly recommend the stay.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Location was great though a little difficult to get to. Very nice accommodations
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It seemed impossible to find such a wonderful location, a lovely room, and the kind of breakfast that keeps you thinking about the next day!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff very helpful. Close to wonderful things Rouen has to offer. Great breakfast.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cosy room with a nice view. Very quiet and friendly staff. Merci Laurent!
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good spot for visiting Rouen's tourist sites. Study the hotel's email well before attempting to find the hotel and parking. Arrive early if you wish to get a parking space. An excellent place to stay for central Rouen.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was perfect. Location is amazing
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location for visiting the tourist sites in Rouen. Pay good attention to the email instructions about the parking, including the photo attachment. Try to arrive as early as possible to secure a parking space.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely breakfast. Very friendly staff
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant hotel in an excellent location at the heart of the historic centre, immediately adjacent to a fine range of shops, cafes, restaurants and heritage attractions; 15 minutes from the station
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An Absolutely fabulous location for a Hotel right in the historical centre of Rouen, Next door the the Famous Cathedral and Christmas Market. We could not ask for a better hotel, it was Brilliant.
Stayed 2 nights in Nov 2025