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Hyatt Place Rouen

4.0 star property
Beaux Arts hotel with a full-service spa and a 24-hour fitness center

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Photo gallery for Hyatt Place Rouen

Terrace/patio
Deluxe Room, 2 Twin Beds | Premium bedding, in-room safe, desk, laptop workspace
Terrace/patio
Premium bedding, in-room safe, desk, laptop workspace
Classic Room, 2 Twin Beds (Cathedral View) | Premium bedding, in-room safe, desk, laptop workspace

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Bar
  • Parking available
  • Gym
  • Pool

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Deluxe Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Hair dryer
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 2 Twin Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Hair dryer
  • 22 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 2 Twin Beds

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Twin Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Hair dryer
  • 22 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 2 Twin Beds, Accessible (Roll-In Shower)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Twin Beds, Accessible (Roll-In Shower)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Hair dryer
  • 22 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed (Cathedral View)

Standard Room, 1 King Bed (Cathedral View) | Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed (Cathedral View)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Hair dryer
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Hair dryer
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Twin Beds (Cathedral View)

Premium bedding, in-room safe, desk, laptop workspace

Classic Room, 2 Twin Beds (Cathedral View)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Hair dryer
  • 22 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room, 1 King Bed with Sofa bed

Premium bedding, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed with Sofa bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Sofa bed
Premium bedding
  • 27 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About the neighborhood

Map
77 Route De Neufchatel, Rouen, 76000

What's nearby

  • Tour Jeanne d'Arc - 12 min walk - 0.6 miles
  • Musée des Beaux-Arts - 14 min walk - 0.8 miles
  • Rouen Cathedral - 20 min walk - 1.1 miles
  • Place du Vieux-Marche - 3 min drive - 1.2 miles
  • Charles Nicolle Hospital - 4 min drive - 1.6 miles

Getting around

  • Beauvoisine Tram Station - 8 min walk
  • Palais de Justice Tram Station - 17 min walk
  • Paris Charles de Gaulle Airport (CDG) - 128 min drive

Restaurants

  • ‪La Tour Jeanne d'Arc - ‬11 min walk
  • ‪Yvonne - ‬12 min walk
  • ‪Subway - ‬10 min walk
  • ‪Le Métropole - ‬10 min walk
  • ‪Pommes d'Epices - ‬11 min walk

About this property

Hyatt Place Rouen

Upscale hotel located in Gare-Jouvenet
Take advantage of a terrace, a garden, and a bar at Hyatt Place Rouen. Indulge in a massage at Phytomer, the onsite spa. The on-site restaurant, Restaurant-Bar Zoom, offers breakfast, lunch, and dinner. In addition to a 24-hour gym and conference space, guests can connect to free in-room WiFi.
Other perks include:
  • An indoor pool with sun loungers
  • Buffet breakfast (surcharge), self parking (surcharge), and an electric car charging station
  • Meeting rooms, a 24-hour front desk, and secured bicycle storage
  • Outdoor furniture, massage treatment rooms, and luggage storage
Room features
All 85 rooms boast comforts such as premium bedding and laptop-compatible safes, as well as thoughtful touches like laptop-friendly workspaces and air conditioning.
Extra conveniences in all rooms include:
  • Free toiletries and hair dryers
  • 55-inch flat-screen TVs with digital channels
  • Wardrobes/closets, heating, and daily housekeeping

Languages

English, French, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Free offsite parking
  • Street parking available
  • Secured, covered self parking on site (EUR 19 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; EUR 25 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Restaurant-Bar Zoom

Things to do

  • 24-hour gym
  • Bicycle storage
  • Full-service spa
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Indoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Change of towels on request
  • Housekeeping (daily)

Business services

  • 1,453 square feet of conference space
  • 6 meeting rooms

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Couples treatment rooms
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Area rugs in room
  • Elevator (35 inch wide door)
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Tile flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (37 inches high)
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Beaux Arts architecture
  • Built in 2024
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Smoke-free property

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with digital channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Office
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 25.00 per accommodation, per night
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.90 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 25 per person
  • Covered self parking fee: EUR 19.00 per day (in/out privileges)
  • Pet fee: EUR 25.00 per accommodation, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, ANCV Chèques-vacances, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses eco-friendly cleaning products

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Guests under 15 years old are not allowed in the spa

Property is also known as

Hyatt Place Rouen Hotel
Hyatt Place Rouen Rouen
Hyatt Place Rouen Hotel Rouen

Frequently asked questions

Does Hyatt Place Rouen have a pool?

Yes, this property has an indoor pool.

Is Hyatt Place Rouen pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 25.00 per accommodation, per night.

How much is parking at Hyatt Place Rouen?

Self parking is available for EUR 19.00 per day. There is free parking nearby.

What time is check-in at Hyatt Place Rouen?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Hyatt Place Rouen?

Check-out is at noon.

Where is Hyatt Place Rouen located?

Located in Gare-Jouvenet, this spa hotel is within a 10-minute walk of Musée des Antiquites and Museum de Rouen. Tour Jeanne d'Arc and Square Verdrel are also within 15 minutes. Beauvoisine Tram Station is 8 minutes by foot and Gare-Rue Verte Tram Station is 10 minutes.

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Hyatt Place Rouen Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 63 out of 93 reviews
Rating 8 - Good. 23 out of 93 reviews
Rating 6 - Okay. 2 out of 93 reviews
Rating 4 - Poor. 4 out of 93 reviews
Rating 2 - Terrible. 1 out of 93 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
perfect place to a little bit of everything. Great food too
Stayed 4 nights in Apr 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
beautiful grounds, good food, excellent amenities, super helpful staff.
Stayed 1 night in Aug 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

Stayed at the Hyatt Place Hotel last night, and it was fantastic. The hotel was clean, comfortable, and modern, with excellent facilities. The staff were friendly and efficient, making the experience even better. Highly recommend it and would definitely stay again!"
Stayed 1 night in Dec 2024

10/10 Excellent

Davinder

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful new hotel with great rooms and staff
Stayed 1 night in Oct 2024

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super SPA
Stayed 1 night in Dec 2024

10/10 Excellent

Miwa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was so nice to stay in a brand new hotel with comfortable room and bed. The breakfast was great as well.
Stayed 1 night in Aug 2024

10/10 Excellent

charles

Liked: Cleanliness, staff & service, amenities
property brand new. very modern staff is terrific.
Stayed 1 night in Oct 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Above all the service which was prompt, helpful and friendly. The view of Rouen is gorgeous as are the gardens. Breakfasts are delicious and the food plentiful. Well equipped and pleasent gym A hotel to enjoy and relax in, and a good base to see Rouen
Stayed 2 nights in Sep 2024

10/10 Excellent

Mohammed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful location and hotel

Easy to check in and plenty of car spaces available Breakfast was full continental. Bedroom came with air conditoning unit and bed was very comfortable. Very spacious room! Shower came with very good pressure. Fitness suite had cardio machines and some weights. Nothing bad to say at all.
Stayed 1 night in Nov 2024

10/10 Excellent

Rashmi

Liked: Staff & service, amenities, property conditions & facilities
This is great place to stay while in Rouen. Brand new property and less than a 25 min. Walk to the city center. Parking is 20 euro and safe while convenient. Rooms are spacious and brand new. Staff is lovely at check in and check out. Thank you Fanny at check in for being able to guide us on questions we had. Safe area and up on a hill. Nice place to wind down with after dinner drinks and relax in the common area.
Stayed 1 night in Oct 2024

8/10 Good

Maribelle

Liked: Cleanliness, staff & service
The bathroom is very tiny. The water temperature in the shower would suddenly get hot or cold. Sink is too small and no counter to put toiletries. Staff is very nice and hotel is very clean.
Stayed 2 nights in Sep 2024

8/10 Good

Sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

High quality and comfortable hotel

Lovely and interesting renovation of an old school building. Room was really comfortable and well appointed with high quality furnishings. Breakfast was lovely and again of a high quality. There was a small but decent gym. Only negative for us was that whilst the hotel does have a spa/ pool this was part of a facility which cost an additional £20euros entry for 2 hours access and had quite limited opening hours (i.e. not open pre breakfast and closed quite early in the evening) which made it not worthwhile for us on a one night stay. The hotel is walk from the centre of town which is a bit hilly on the return. Again not an issue for us but could be for some. - though think it was on a bus route. Overall though highly recommended
Stayed 1 night in Oct 2024

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Chouette hôtel. Bâtiment très bien réhabilité. Gentillesse du personnel. Chambres agréables et bien décorées. Un point technique à revoir : la ventilation extérieure au niveau de l'allée pour sortir du site en mode piéton
Stayed 1 night in Mar 2025

8/10 Good

Elisabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Très belle chambre au calme avec une superbe vue sur la ville. Prix du petit déjeuner excessif en regard de ce qui est proposé
Stayed 1 night in Mar 2025

10/10 Excellent

Olga

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2025

8/10 Good

Philippe

Liked: Staff & service, property conditions & facilities, room comfort

Manque presque rien pour être excellent

Manque un petit quelque chose,mais un trés beau local tout neuf. Un lèger rodage est nécessaire.
Stayed 1 night in Jan 2025

10/10 Excellent

ugo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Christelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Très bel hôtel

Très bel hôtel tout neuf , le personnel est très serviable , la décoration est belle , les chambres sont spacieuses modernes et confortable la vue sur la ville est très belle , le centre ville est accessible à pied , le seul point négatif est ce parking il ne dispose d aucun signalement pour accéder à l hôtel je m y suis perdue et la lumière s éteint automatiquement
Stayed 1 night in Jan 2025

4/10 Poor

Philippe

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, room comfort

je n'y retournerais plus

literie paraissant avoir 20 ans tellement elle est molle, mes 3 nuitées ont été tout sauf reposante. Soucis de service de nettoyage qui laisse le shampooing vide mais les poubelles pleines
Stayed 3 nights in Jan 2025

10/10 Excellent

Evelyn

Stayed 3 nights in Dec 2024

8/10 Good

Clarissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
L’accueil, l’hôtel et le restaurant était top ! Prévenir à l’avance quand vous installez des clients dans une chambre handicapée car une lumière de secours reste allumée toute la nuit. Déception sur la température de la piscine qui était froide, nous n’avons donc pas pu en profiter. Je recommande évidemment l’hôtel car il était très beau et on s’y sent bien !
Stayed 2 nights in Dec 2024

10/10 Excellent

sofien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Helene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Georges

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Magnifique chambre au top .
Stayed 1 night in Dec 2024