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Hotel de Bourgtheroulde, Autograph Collection

Choose dates to view prices

Luxury
5.0 star property
9.2

Wonderful

Historic elegance with modern luxury

Serene and historic, this property boasts a stunning courtyard bar and turret-designed bathrooms. Unwind in spacious rooms, indulge in the impressive pool, or rejuvenate at the large spa and sauna.

Popular amenities

  • Pool
  • Bar
  • Parking available
  • Pet friendly

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Modern Double Room

Modern Double Room | Minibar, in-room safe, individually decorated, individually furnished

Modern Double Room

8.4 out of 10
Very good
(11 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Smart TV
Hair dryer
Bathrobes
Soundproofed rooms
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Bathrobes
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Prestige Suite

Minibar, in-room safe, individually decorated, individually furnished

Prestige Suite

9.4 out of 10
Exceptional
(8 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Smart TV
Separate bedroom
Hair dryer
Soundproofed rooms
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Bathrobes
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Traditional double room, 1 king size bed

Minibar, in-room safe, individually decorated, individually furnished

Traditional double room, 1 king size bed

9.0 out of 10
Wonderful
(12 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Smart TV
Hair dryer
Bathrobes
Soundproofed rooms
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Bathrobes
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Privilege Double Room city view

Minibar, in-room safe, individually decorated, individually furnished

Privilege Double Room city view

8.8 out of 10
Excellent
(5 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Smart TV
Hair dryer
Bathrobes
Soundproofed rooms
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Bathrobes
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Double Room

Minibar, in-room safe, individually decorated, individually furnished

Traditional Double Room

9.2 out of 10
Wonderful
(7 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Smart TV
Separate bedroom
Hair dryer
Soundproofed rooms
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Bathrobes
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Traditional Twin Room

Minibar, in-room safe, individually decorated, individually furnished

Traditional Twin Room

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Smart TV
Separate bedroom
Hair dryer
Soundproofed rooms
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Bathrobes
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Privilege Double Room Courtyard View

Minibar, in-room safe, individually decorated, individually furnished

Privilege Double Room Courtyard View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Smart TV
Separate bedroom
Hair dryer
Soundproofed rooms
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Bathrobes
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Privilege Double Room city view

Minibar, in-room safe, individually decorated, individually furnished

Privilege Double Room city view

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Smart TV
Hair dryer
Bathrobes
Soundproofed rooms
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Bathrobes
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

About the neighborhood

Map
15 Place de la Pucelle, Rouen, Seine-Maritime, 76000

What's nearby

  • Gros Horloge - 3 min walk - 0.2 miles
  • Rouen Cathedral - 6 min walk - 0.4 miles
  • Tour Jeanne d'Arc - 7 min walk - 0.4 miles
  • Saint-Ouen Church - 10 min walk - 0.6 miles
  • Charles Nicolle Hospital - 4 min drive - 1.3 miles

Getting around

  • Theatre des Arts Tram Station - 4 min walk
  • Palais de Justice Tram Station - 4 min walk
  • Paris Charles de Gaulle Airport (CDG) - 120 min drive

Restaurants

  • ‪JM's Café - ‬1 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪La Couronne - ‬2 min walk
  • ‪Chez Pépé et Fils - ‬2 min walk
  • Euro Café

About this property

Hotel de Bourgtheroulde, Autograph Collection

Luxury hotel near Rouen Cathedral
Located close to Gros Horloge and Joan of Arc Historial, Hotel de Bourgtheroulde, Autograph Collection provides an adjacent golf course, a terrace, and an art gallery on site. Tee up with amenities like golf caddies at this hotel. Treat yourself to a facial, a body treatment, or a manicure/pedicure at Spa du Drap d'Or, the onsite spa. Be sure to enjoy a meal at L'Aumale, the on-site brasserie. In addition to designer stores on site and a garden, guests can connect to free in-room WiFi.
Additional perks include:
  • An indoor pool
  • Limo/town car service, buffet breakfast (surcharge), and valet parking (surcharge)
  • An electric car charging station, a 24-hour front desk, and an elevator
  • Smoke-free premises, free newspapers, and laundry services
  • Guest reviews give top marks for the helpful staff
Room features
All 78 individually furnished rooms boast perks such as 24-hour room service and air conditioning, in addition to amenities like free WiFi and safes.
More conveniences in all rooms include:
  • Changing tables, highchairs, and free infant beds
  • Bathrooms with tubs or showers and free toiletries
  • 104-cm flat-screen TVs with cable channels
  • Recycling, coffee/tea makers, and daily housekeeping

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Limo/town car service
  • Valet parking on site (EUR 27 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: EUR 28 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • L Atrium
  • L'Aumale

Things to do

  • 18-hole adjacent golf course
  • Art gallery
  • Designer stores
  • Full-service spa
  • Golf caddies
  • Golf carts
  • Gym
  • Indoor pool
  • Library
  • Piano
  • Sauna
  • Steam room

Family friendly

  • Changing table
  • Children's games
  • High chair
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Turndown service
  • Wedding services

Business services

  • 4 meeting rooms
  • 4,306 square feet of conference space

Outdoors

  • Garden
  • Terrace

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Facials
  • Hot tub
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Low-height electrical outlets in bathroom
  • Stair-free path to entrance
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 104-cm smart TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 110

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 25.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 60.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.35 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 28.00 per person
  • Valet parking fee: EUR 27 per day
  • Pet fee: EUR 25.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: EUR 110 (subject to availability)
  • Rollaway bed fee: EUR 60.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Pool access available from 7:00 AM to 10:00 PM
Reservations are required for golf tee times and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Hotel Bourgtheroulde Autograph Collection Rouen
Hotel Bourgtheroulde Autograph Collection
Bourgtheroulde Autograph Collection Rouen
Hotel Bourgtheroulde Autograph Collection Rouen
Bourgtheroulde Autograph Collection Rouen
Bourgtheroulde Autograph Collection
Hotel Hotel de Bourgtheroulde, Autograph Collection Rouen
Hotel Bourgtheroulde Autograph Collection
Rouen Hotel de Bourgtheroulde, Autograph Collection Hotel
Hotel Hotel de Bourgtheroulde, Autograph Collection
Hotel de Bourgtheroulde, Autograph Collection Rouen
Hotel de Bourgtheroulde Autograph Collection
Hotel de Bourgtheroulde Autograph Collection®
Hotel de Bourgtheroulde, Autograph Collection Hotel
Hotel de Bourgtheroulde, Autograph Collection Rouen
Hotel de Bourgtheroulde, Autograph Collection Hotel Rouen

Frequently asked questions

Does Hotel de Bourgtheroulde, Autograph Collection have a pool?

Yes, this property has an indoor pool. Pool access is from 7:00 AM–10:00 PM.

Is Hotel de Bourgtheroulde, Autograph Collection pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 25.00 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Hotel de Bourgtheroulde, Autograph Collection?

Valet parking is available for EUR 27 per day.

What time is check-in at Hotel de Bourgtheroulde, Autograph Collection?

Check-in start time: 4 PM; Check-in end time: midnight.

What time is check-out at Hotel de Bourgtheroulde, Autograph Collection?

Check-out is at 11 AM. Late check-out is available for EUR 110 (subject to availability).

Where is Hotel de Bourgtheroulde, Autograph Collection located?

Located in Rouen City Centre, this luxury hotel is within a 10-minute walk of Gros Horloge, Rouen Cathedral, and Joan of Arc Historial. Tour Jeanne d'Arc and Saint-Ouen Church are also within 15 minutes. Palais de Justice Tram Station and Theatre des Arts Tram Station are within a 5-minute walk.

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Hotel de Bourgtheroulde, Autograph Collection Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 585 out of 846 reviews
Rating 8 - Good. 183 out of 846 reviews
Rating 6 - Okay. 46 out of 846 reviews
Rating 4 - Poor. 20 out of 846 reviews
Rating 2 - Terrible. 12 out of 846 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

svetlana

Liked: Cleanliness, staff & service, amenities
Nice bar and very good food
Stayed 3 nights in Oct 2025

10/10 Excellent

RAMON

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was nice, spacious with children. The butler service was incredible
Stayed 1 night in Jun 2025

10/10 Excellent

Geoff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are friendly & capable, the breakfast is superb, the building has special character, and the location is 11/10.
Stayed 2 nights in May 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and very comfortable.
Stayed 1 night in Mar 2025

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
You had the most comfortable bed of all the hotels we stayed at. Also, you were friendly, and the building was gorgeous and in an excellent location.
Stayed 1 night in May 2025

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing stay!

Staff was amazing, close to everything in Rouen. Bed was comfortable.
Stayed 2 nights in Apr 2025

8/10 Good

Yin

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel which is very convenient just off the main square. However was difficult to find parking and room was somewhat dated.
Stayed 1 night in Apr 2025

6/10 Okay

Peter

Lift out of order, sauna out of order, jacuzzi unavailable, very slow service in the bar. Very comfortable and stylish room. Staff very polite and helpful. The hotel just doesn’t seem to be very well managed
Stayed 3 nights in Jul 2025

8/10 Good

Svetlana

Liked: Cleanliness, staff & service
The hotel building and lobby are beautiful. The location is perfect . The layout of the hotel is somewhat confusing until one figures it out. The staff is very friendly and helpful. Our room was clean but it felt needing renovation. Windows were not cleaned for a long time and I was afraid to open them. Crakes in the bathroom floor. The room was spacious but the bathroom and the toilet occupy 1/3 of the room with little space left for the wardrobe. The electrical outlets were all near the floor and under the night stand. Was ok for us but thinking of the older guests, it may be a problem needing to lay down on the floor to plug them . Overall, we were happy with our stay.
Stayed 2 nights in Sep 2025

8/10 Good

Dokyun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking is good
Stayed 1 night in Feb 2025

10/10 Excellent

Wendolyn

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful location. Loved the juxtaposition of gothic ornate with modern. Many dining options around. Large comfortable rooms. Loved our stay here.
Stayed 1 night in Jun 2024

10/10 Excellent

Virginia

Liked: Cleanliness
Everyone was spectacular!! All your staff was pleasant and went well beyond to make sure we had a wonderful stay.
Stayed 3 nights in Oct 2024

10/10 Excellent

Rami

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful hotel

Excellent service at front fesk
Stayed 1 night in Jul 2024

8/10 Good

Charlotte

Liked: Cleanliness, staff & service, amenities
For a 5 star hotel it was a little tired…it was more like a good 4 star hotel…
Stayed 1 night in Dec 2024

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Luxury stay at affordable price!

Amazing hotel in a historic building. Lovely room. Great Restaurant Large spa. Centrally situated in Rouen.
Stayed 2 nights in Jul 2023

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I know my husband responded but the hotel was amazing , the staff are so friendly and helpful and Rouen is beautiful with an amazing centre , can’t thank the staff enough as we both turned up tired and with a rotten cold and they just made us so welcome thankyou
Stayed 1 night in Aug 2024

10/10 Excellent

Martinus

Liked: Cleanliness, staff & service, property conditions & facilities
A perfect hotel right in the centre of Bordeaux. Service is outstanding
Stayed 2 nights in Jun 2023

10/10 Excellent

Lincoln

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We highly recommend. The property is beautiful and is conveniently located to the old town. Staff were friendly and efficient. The bar and courtyard are amazing.
Stayed 2 nights in Sep 2022

4/10 Poor

Sheri

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort

Very Hot / Long trek to my room

My room was in an old part of the hotel that was connected in a very bizarre way. I had to go down 6 stairs, up the elevator to the 2nd floor, up 6 stairs, down the hall, down 12 stairs, down another hall to a second elevator, up to the 2nd floor (yes, again) through a doorway and finally to my room....it was crazy. The air conditioning didn't work and they offered me a fan (didn't offer to fix it) which I had to request again. I should have insisted on a new room.
Stayed 6 nights in Jun 2025

8/10 Good

Linda

Liked: Staff & service, amenities
Beautiful and charming hotel in a great location for exploring Rouen and surrounding areas. The staff were very friendly and very helpful. Valet parking worked well and was much appreciated. Lovely room with the turret bathroom fulfilling my childhood dreams! Some attention to detail needed as room was a little tired looking in places (carpet had stains on). The big negative was that having emailed in advance to ask about vegan breakfast options, I was assured that the hotel catered for all dietary needs. It did not. The only thing I could eat for breakfast was fruit - there were no plant based yogurts, milks or any bread that was suitable for vegan diet. I did ask several different staff but in the end we drove to a Carrefour and bought plant-based yogurts, cheese and bread, so that I could eat something other than fruit for breakfast. This was disappointing for a hotel of this standard, when everything else about it was lovely.
Stayed 4 nights in Jun 2024

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
I just can't believe this hotel manage to get a 5 star status. I went to the toilet next to the lounge area. 3 cuticles did not have any toilet papers so I had to use toilet paper from disabled persons' toilet. There is no hand wash area inside the women's toilet so you will have to get out from there and go the common wash area. Only one place you can wash your hand inside the women's toilet was again, disabled person's cubicle and there was no soap. One of the cubicle had some poo running over the toilet and it was just too gross to even take a picture to complain. How on earth 5 star hotel run the property this terribly? I was just so disgusted by the scene and very offended that this is a so called 5 star hotel. Again, the hotel does not reserve any restaurant table for a staying guest.
Stayed 1 night in Aug 2023

10/10 Excellent

Heidi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were in awe of this hotel. If back in the area, would stay here again
Stayed 2 nights in Sep 2025

8/10 Good

Gary

Nice hotel overall. However the rooms are not 5 star.
Stayed 2 nights in Oct 2025

10/10 Excellent

Björn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Das Bourgtheroulde ist so wie man es von einem 5 Sterne Hotel erwarten kann. Das historische Gebäude mit seinem Innenhof ist ein Traum und perfekt saniert. Einen Stern Abzug gibt es jedoch, da die Fenster nicht geöffnet werden können bzw. es konnte nur ein Flügel auf gekippt werden, absolut unverständlich und man fühlt sich dadurch eingesperrt.
Stayed 2 nights in Aug 2025

10/10 Excellent

Phil

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel. Staff very helpful.
Stayed 1 night in Sep 2025

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