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Hotel de Bourgtheroulde, Autograph Collection

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View from property - Hotel de Bourgtheroulde, Autograph Collection (Rouen)
Cocktail bar, pool views, open daily - Hotel de Bourgtheroulde, Autograph Collection (Rouen)
Cocktail bar, pool views, open daily - Hotel de Bourgtheroulde, Autograph Collection (Rouen)
Sauna, hot tub, steam room, Turkish bath, body treatments, hydrotherapy - Hotel de Bourgtheroulde, Autograph Collection (Rouen)
Property amenity - Hotel de Bourgtheroulde, Autograph Collection (Rouen)
Luxury
5.0 star property
9.2

Wonderful

Historic retreat with indoor pool

Renaissance luxury graces this 15th-century building with a contemporary spa featuring pool, hot tub and sauna. Guests enjoy impeccable cuisine before retiring to comfortable rooms. Weekend piano music fills the elegant courtyard, creating sophisticated ambiance in Rouen's historic center.

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Modern Double Room

Modern Double Room | Minibar, in-room safe, individually decorated, individually furnished

Modern Double Room

8.6 out of 10
Excellent
(12 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Prestige Suite

Minibar, in-room safe, individually decorated, individually furnished

Prestige Suite

9.4 out of 10
Exceptional
(9 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Traditional double room, 1 king size bed

Minibar, in-room safe, individually decorated, individually furnished

Traditional double room, 1 king size bed

9.0 out of 10
Wonderful
(13 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Privilege Double Room city view

Minibar, in-room safe, individually decorated, individually furnished

Privilege Double Room city view

9.0 out of 10
Wonderful
(6 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Double Room

Minibar, in-room safe, individually decorated, individually furnished

Traditional Double Room

9.2 out of 10
Wonderful
(9 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Traditional Twin Room

Traditional Twin Room | Minibar, in-room safe, individually decorated, individually furnished

Traditional Twin Room

8.0 out of 10
Very good
(1 review)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Privilege Double Room Courtyard View

Minibar, in-room safe, individually decorated, individually furnished

Privilege Double Room Courtyard View

  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Privilege Double Room city view

Minibar, in-room safe, individually decorated, individually furnished

Privilege Double Room city view

10.0 out of 10
Exceptional
(1 review)
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

About the neighborhood

Located in Rouen City Centre, a neighborhood in Rouen, Hotel de Bourgtheroulde, Autograph Collection is next to a golf course and near a boardwalk/promenade. Joan of Arc Historial and Zenith de Rouen are cultural highlights, and some of the area's notable landmarks include Gros Horloge and Tour Jeanne d'Arc. Looking to enjoy an event or a game? See what's going on at Kindarena or Rouen Expo Park. Visit our Rouen travel guide
Map
15 Place de la Pucelle, Rouen, Seine-Maritime, 76000

What's nearby

  • Gros Horloge
    Gros Horloge
    3 min walk - 0.2 miles
  • Rouen Cathedral
    Rouen Cathedral
    6 min walk - 0.4 miles
  • Tour Jeanne d'Arc
    Tour Jeanne d'Arc
    7 min walk - 0.4 miles
  • Place du Vieux-Marche
    2 min walk - 0.1 miles
  • Palais de Justice
    3 min walk - 0.2 miles

Getting around

  • Theatre des Arts Tram Station
    4 min walk
  • Palais de Justice Tram Station
    4 min walk
  • Paris Charles de Gaulle Airport (CDG)
    120 min drive

Restaurants

  • JM's Café
    1 min walk
  • La Couronne
    2 min walk
  • McDonald's
    2 min walk
  • Chez l'Gros
    3 min walk
  • Auzou Le Chocolatier Normand
    2 min walk

About this property

Hotel de Bourgtheroulde, Autograph Collection

Luxury hotel near Rouen Cathedral
Located close to Gros Horloge and Joan of Arc Historial, Hotel de Bourgtheroulde, Autograph Collection provides an adjacent golf course, a terrace, and an art gallery on site. Tee up with amenities like golf caddies at this hotel. Treat yourself to hydrotherapy, a body scrub, or a manicure/pedicure at Spa du Drap d'Or, the onsite spa. Be sure to enjoy a meal at L'Aumale, the on-site brasserie. In addition to designer stores on site and a garden, guests can connect to free in-room WiFi.
Additional perks include:
  • An indoor pool
  • Limo/town car service, buffet breakfast (surcharge), and valet parking (surcharge)
  • An electric car charging station, a porter/bellhop, and an elevator
  • 4 meeting rooms, luggage storage, and a banquet hall
  • Guest reviews give top marks for the helpful staff
Room features
All 78 individually furnished rooms boast perks such as 24-hour room service and air conditioning, in addition to amenities like free WiFi and safes.
More conveniences in all rooms include:
  • Changing tables, highchairs, and free infant beds
  • Bathrooms with tubs or showers and free toiletries
  • 104-cm flat-screen TVs with cable channels
  • Recycling, coffee/tea makers, and daily housekeeping

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Limo/town car service
  • Valet parking on site (EUR 30 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: EUR 28 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • L Atrium
  • L'Aumale

Things to do

  • 18-hole adjacent golf course
  • Art gallery
  • Designer stores
  • Full-service spa
  • Golf caddies
  • Golf carts
  • Gym
  • Indoor pool
  • Library
  • Piano
  • Sauna
  • Steam room

Family friendly

  • Changing table
  • Children's games
  • High chair
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Turndown service
  • Wedding services

Business services

  • 4 meeting rooms
  • 4,306 square feet of conference space

Outdoors

  • Garden
  • Terrace

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Facials
  • Hot tub
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Low-height electrical outlets in bathroom
  • Stair-free path to entrance
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 104-cm smart TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 110

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 25.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 60.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.75 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 28.00 per person
  • Valet parking fee: EUR 30 per day
  • Pet fee: EUR 25.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: EUR 110 (subject to availability)
  • Rollaway bed fee: EUR 60.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Pool access available from 7:00 AM to 10:00 PM
Reservations are required for golf tee times and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Frequently asked questions

Does Hotel de Bourgtheroulde, Autograph Collection have a pool?

Yes, this property has an indoor pool. Pool access is from 7:00 AM–10:00 PM.

Is Hotel de Bourgtheroulde, Autograph Collection pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 25.00 per accommodation, per stay. Service animals are exempt from fees.

How much is parking?

Valet parking is available for EUR 30 per day.

What time is check-in at Hotel de Bourgtheroulde, Autograph Collection?

Check-in start time: 4 PM; Check-in end time: midnight.

What time is check-out at Hotel de Bourgtheroulde, Autograph Collection?

Check-out is at 11 AM. Late check-out is available for EUR 110 (subject to availability).

Where is Hotel de Bourgtheroulde, Autograph Collection located?

Located in Rouen City Centre, this luxury hotel is within a 10-minute walk of Gros Horloge, Rouen Cathedral, and Joan of Arc Historial. Tour Jeanne d'Arc and Saint-Ouen Church are also within 15 minutes. Palais de Justice Tram Station and Theatre des Arts Tram Station are within a 5-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel de Bourgtheroulde, Autograph Collection Reviews

9.2

Wonderful

9.6

Cleanliness

9.4

Location

9.2

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 608 out of 879 reviews
Rating 8 - Good. 189 out of 879 reviews
Rating 6 - Okay. 48 out of 879 reviews
Rating 4 - Poor. 21 out of 879 reviews
Rating 2 - Terrible. 13 out of 879 reviews

Reviews

Verified

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities
I must have mentioned it was my birthday within my reservation and the staff were so incredibly sweet about it. The room was so nice and I especially enjoyed the pool and the location.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Robert

Liked: Cleanliness, amenities, property conditions & facilities
The staff thought to be more helpful or friendly. The hotel itself is very well run, clean and the spa was excellent.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

svetlana

Liked: Cleanliness, staff & service, amenities
Nice bar and very good food
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

pedro kalifa

Liked: Cleanliness, amenities, property conditions & facilities
Excellent service and location. The property is amaizing.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Phil

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel. Staff very helpful.
Stayed 1 night in Sep 2025
Verified

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and very comfortable.
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Geoff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are friendly & capable, the breakfast is superb, the building has special character, and the location is 11/10.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

RAMON

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was nice, spacious with children. The butler service was incredible
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing stay!

Staff was amazing, close to everything in Rouen. Bed was comfortable.
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
You had the most comfortable bed of all the hotels we stayed at. Also, you were friendly, and the building was gorgeous and in an excellent location.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Surprisingly Beat all expectations

Excellent all round, location, service and truly traditional
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
Outstanding upscale hotel in a great location easy to walk to historic sites. Excellent hotel Highly recommend
Stayed 1 night in May 2024
Verified

10/10 Excellent

S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing hotel we will be back!

Everything was great, the service, location, the prices, pool, spa, beautiful bar, Stunning architecture and design, size of rooms, comfort of beds, parking. Everything apart from sauna not working. Highly recommended !
Stayed 8 nights in Jul 2025
Verified

10/10 Excellent

NED

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful hotel in the best possible location in Rouen, with a wonderful staff.
Stayed 3 nights in Jun 2024
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful property, friendly professional staff.
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Comfortable rooms. Great location
Stayed 3 nights in Jun 2024
Verified

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the hotel and the staff were fantastic. Best part of our trip.
Stayed 3 nights in Apr 2024
Verified

10/10 Excellent

Rebekah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel and helpful, staff who provided so many options for dining and getting around the city. Location is very convenient to trains and ferry.
Stayed 5 nights in Jul 2024
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What an amazing historic property. Great service and a beautiful top rated room
Stayed 1 night in May 2024
Verified

8/10 Good

Joseph

Liked: Cleanliness, amenities, property conditions & facilities
The staff were exceptionally friendly and helpful. They fulfilled every request and helped in every way possible. The staff deserve every bit of praise. The room, however, left something to be desired. Our junior suite was large, but the furnishings felt like something from an airport hotel. And the style of the room leaned too much into the castle motif with the rock tile and dull color. The history of the building offers some explanation, but the given that it was remodeled in 2010 makes me wonder why it still felt so old. The excellent staff, great location, and incredible history of the hotel made for an enjoyable stay. But there is definitely room for improvement.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome Hotel and Staff

Amazing hotel and staff. Rouen great city to visit and the hotel staff is extremely helpful.
Stayed 5 nights in Sep 2023
Verified

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful property close to all that Rouen has to offer. Our room was lovely and comfortable. The staff was extremely friendly and helpful. We truly enjoyed our stay and will definitely chose to stay here again in future visits to Normandy and Rouen.
Stayed 4 nights in Jan 2025
Verified

10/10 Excellent

Wendolyn

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful location. Loved the juxtaposition of gothic ornate with modern. Many dining options around. Large comfortable rooms. Loved our stay here.
Stayed 1 night in Jun 2024
Verified

8/10 Good

Madeleine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel but some services such as turn down and supply of fresh water was lacking. Beautiful location in Rouen.
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing Staff, Great Location and Fun Atmosphere!!! xx
Stayed 1 night in Jan 2025