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Comfort Hotel Rouen Alba

2.0 star property
Hotel in Rouen with a restaurant and a bar

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Photo gallery for Comfort Hotel Rouen Alba

Lobby
Lobby
Property amenity
Standard Room, 1 Double Bed, Non Smoking | In-room safe, desk, blackout drapes, iron/ironing board
Exterior

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Parking available
  • Breakfast available
  • Pet friendly
  • Housekeeping
  • Free WiFi

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Single Room

Single Room | In-room safe, desk, blackout drapes, iron/ironing board

Single Room

Highlights

Heating
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Electric kettle
Digital channels
In-room safe
  • 10 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Twin Room

Superior Twin Room | In-room safe, desk, blackout drapes, iron/ironing board

Superior Twin Room

Highlights

Heating
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Electric kettle
Digital channels
In-room safe
  • 15 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room

Superior Double Room | In-room safe, desk, blackout drapes, iron/ironing board

Superior Double Room

Highlights

Heating
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Electric kettle
Digital channels
In-room safe
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room, Non Smoking

Standard Double Room, Non Smoking | In-room safe, desk, blackout drapes, iron/ironing board

Standard Double Room, Non Smoking

Highlights

Heating
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Electric kettle
Digital channels
In-room safe
  • 11.0 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking | In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 Double Bed, Non Smoking

Highlights

Heating
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Electric kettle
Digital channels
In-room safe
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Map
12 Place du Gaillardbois, Rouen, Seine-Maritime, 76000

What's nearby

  • Rouen Cathedral - 4 min walk - 0.2 miles
  • Gros Horloge - 7 min walk - 0.4 miles
  • Place du Vieux-Marche - 11 min walk - 0.6 miles
  • Tour Jeanne d'Arc - 14 min walk - 0.8 miles
  • Charles Nicolle Hospital - 18 min walk - 1.0 mile

Getting around

  • Theatre des Arts Tram Station - 6 min walk
  • Palais de Justice Tram Station - 9 min walk
  • Rouen (URO-Rouen - Seine Valley) - 23 min drive

Restaurants

  • ‪Underdogs - ‬3 min walk
  • ‪Brasserie Paul - ‬3 min walk
  • ‪Barflower - ‬3 min walk
  • ‪Highlands Café Pub - ‬3 min walk
  • ‪Cosy Lunch - ‬2 min walk

About this property

Comfort Hotel Rouen Alba

Hotel located in Rouen City Centre
Comfort Hotel Rouen Alba provides amenities like a bar and a restaurant. Guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Buffet breakfast (surcharge), tour/ticket assistance, and a front-desk safe
  • Luggage storage, smoke-free premises, and multilingual staff
  • Free newspapers
Room features
All guestrooms at Comfort Hotel Rouen Alba have comforts such as free WiFi and safes.
Other amenities include:
  • Bathrooms with showers and free toiletries
  • 32-inch flat-screen TVs with digital channels
  • Electric kettles, heating, and daily housekeeping

Languages

Chinese (Mandarin), English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 16.70 per day)
  • Street parking available
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; EUR 10 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Family friendly

  • Refrigerator on request
  • Snack bar/deli

Conveniences

  • Free newspapers in lobby
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair-accessible parking

More

  • 2 buildings
  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • Electric kettle
  • Refrigerator on request

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10:00 PM

Check-out

Check-out before 11:30 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 10:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Guests are asked to communicate their estimated arrival time in advance.

Renovations and closures

The property is closed between January 1 and January 3.

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of EUR 12 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 0.90 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 10 per person
  • Nearby parking fee: EUR 16.70 per day (328 ft away)
  • Pet fee: EUR 12 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • An in-room safe is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Comfort Alba
Comfort Hotel Alba
Comfort Hotel Alba Rouen
Comfort Hotel Rouen Alba
Comfort Rouen Alba
Comfort Inn Rouen
Comfort Hotel Rouen
Comfort Hotel Rouen Alba Hotel
Comfort Hotel Rouen Alba Rouen
Comfort Hotel Rouen Alba Hotel Rouen

Frequently asked questions

Is Comfort Hotel Rouen Alba pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 12 per pet, per night. Service animals are exempt from fees.

What time is check-in at Comfort Hotel Rouen Alba?

Check-in start time: 3 PM; Check-in end time: 10:00 PM. After-hours check-in is not available.

What time is check-out at Comfort Hotel Rouen Alba?

Check-out is at 11:30 AM.

Where is Comfort Hotel Rouen Alba located?

Located in Rouen City Centre, this hotel is within a 5-minute walk of Rouen Christmas Market, Rouen Cathedral, and Rue du Gros-Horloge. Church of Saint-Maclou and Joan of Arc Historial are also within 10 minutes. Palais de Justice Tram Station is 9 minutes by foot and Theatre des Arts Tram Station is 6 minutes.

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Comfort Hotel Rouen Alba Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 54 out of 233 reviews
Rating 8 - Good. 105 out of 233 reviews
Rating 6 - Okay. 46 out of 233 reviews
Rating 4 - Poor. 21 out of 233 reviews
Rating 2 - Terrible. 7 out of 233 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

6.6/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10

Nice budget hotel. Clean and comfortable
Stayed 1 night in May 2025

4/10

Park just outside front hotel had loud people and dogs making noise and yelling both nights until 2-3 am. Rooms facing away from park was quiet.
Stayed 2 nights in May 2025

8/10

Rouen is a wonderful city to explore and the hotel is conveniently situated
Stayed 8 nights in Jul 2024

10/10

Very good location and view
Stayed 2 nights in Nov 2023

8/10

A good, basic place to stay that met all our requirements for one night. Location is great, felt very safe and staff was really pleasant and helpful. Nothing fancy, but it worked well for my husband and me. Also, for 10 euros the breakfast definitely worth it.
Stayed 1 night in Oct 2024

8/10

Property in walking distance to places to see
Stayed 1 night in Aug 2022

6/10

Excellent location with all notable sites withing 20 minutes walk. Room was small but clean, comfortable and excellent value. DOWNSIDE - only allowed one (1) single pack of coffee per day; I used two on one day so none for the next day.
Stayed 4 nights in Sep 2024

10/10

Well located with restaurants and markets nearby. Near the Cathedral and with a great view to it.
Stayed 2 nights in Aug 2023

10/10

Good for one night sleep
Stayed 1 night in Aug 2023

6/10

My room smelt horrible upon arrival and I noticed that my towels were still dirty. Staff were nice and the location was good.
Stayed 2 nights in Jul 2023

6/10

Hotel a little tired, we were on fourth floor which was a little taxing taking the suitcase up all the flights of stairs as no lift. Breakfast however was good with good selection
Stayed 1 night in Sep 2024

6/10

Very small room.
Stayed 2 nights in Jun 2024

8/10

The room is simple, but no elevator.
Stayed 1 night in Sep 2024

4/10

Don’t stay for more than one night ! Our room was cramped and could do with a proper cleaning. My wife complained there was a smell of urine. My advise , spend a few extra euros and go to the nearby IBIS if you’re on a budget.
Stayed 1 night in Aug 2024

8/10

Stayed 3 nights in Nov 2024

10/10

Agréable séjour dans cet hôtel proche Cathédrale : très bon rapport qualité prix accueil …
Stayed 2 nights in Jun 2024

10/10

Stayed 1 night in Aug 2024

8/10

personnel sympathique et réactif très bon petit déjeuner literie correcte, chambre très propre super emplacement proche du quartier de la cathédrale un peu bruyant et il faisait très chaud la nuit
Stayed 2 nights in Aug 2024

6/10

Tres bon acceuil. Plutot agreable comme rapport qualite / prix
Stayed 1 night in Apr 2024

10/10

Stayed 1 night in Jun 2024

8/10

Chambre 43 au 4 ème étage. Lit simple, petite chambre propre et calme. Toilettes avec vue magnifique sur la cathédrale de Rouen. Les premières toilettes panoramiques .
Stayed 1 night in May 2024

6/10

Stayed 1 night in Apr 2024

8/10

Stayed 1 night in Apr 2024

8/10

La chambre était plus grande que celle réservée, une bonne surprise à l'arrivée, avec une vue directe sur la cathédrale. L'hôtel est à 5mn à pieds de la Cathédrale et 3mn à pieds d'un arrêt du tram (ou plutôt des lignes principales et protégées pour les bus) Le voyage étant en Mars, la chambre était plutôt fraîche et humide, surtout la salle de bains qui semblait avoir été repeinte récemment. Quelques moisissures étaient revenues dans la douche, dès que je l'ai signalé, le nettoyage a été fait. On sent que les salariés de l'hôtel font très attention à la propreté des chambres et sont à l'écoute des demandes des clients.
Chambre spacieuse avec 1 grand et un petit lit, surclassé par rapport à notre réservation
Humidité signalée et aussitôt nettoyée
Vue de la chambre
Stayed 1 night in Mar 2024

2/10

Stayed 1 night in Jan 2024