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Hotel New York

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Photo gallery for Hotel New York

A spacious interior with a wooden floor, a staircase, a bar area, and a seating arrangement. - Hotel New York (Rotterdam)
A bar area with wooden shelves, stools, and a large ship model. - Hotel New York (Rotterdam)
A spacious room with a glass dining table, white upholstered chairs, and a fireplace. - Hotel New York (Rotterdam)
A restaurant with multiple tables and chairs, some with red cushions. There are potted plants and a chandelier. - Hotel New York (Rotterdam)
A historic building with a sign reading "HOLLAND AMERICA LJN" surrounded by modern skyscrapers. - Hotel New York (Rotterdam)
Luxury
4.5 star property
9.2

Wonderful

Harbor heritage with modern charm

Housed in the historic Holland America Line office, this waterfront hotel offers stunning harbor views. Guests can enjoy seafood and oysters at the on-site restaurant while watching cruise ships dock. Beach chairs on the lawn create perfect spots overlooking the Erasmus Bridge and bustling waterway.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Business services
  • Bar

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Deluxe Twin Room (Wilhelminapier-kamer)

A hotel room with a large bed, a desk with a suitcase, two chairs, and a window with blinds.

Deluxe Twin Room (Wilhelminapier-kamer)

  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Room, River View (Rijnhaven-kamer)

A bedroom with a bed, a desk, a chair, a lamp, and a wall with a face pattern.

Deluxe Room, River View (Rijnhaven-kamer)

9.6 out of 10
Exceptional
(13 reviews)
  • River view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Superior Room, River View (Maaszijde-kamer)

A hotel room with a wooden desk, a bed, a chair, and a window with blinds.

Superior Room, River View (Maaszijde-kamer)

10.0 out of 10
Exceptional
(14 reviews)
  • River view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Room (Patio-kamer)

A neatly made bed with white bedding, a grey headboard, and a patterned wall behind it.

Standard Room (Patio-kamer)

9.4 out of 10
Exceptional
(29 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Twin Room (Wilhelminapier-kamer)

A hotel room with a large bed, two chairs, a desk, and a window with blinds.

Deluxe Twin Room (Wilhelminapier-kamer)

9.0 out of 10
Wonderful
(8 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

DOUBLE DELUXE RIVER VIEW

  • Sleeps 4
  • Free WiFi

DOUBLE QUEEN SIZE BED

  • Sleeps 4
  • Free WiFi

About the neighborhood

Located on the waterfront, Hotel New York is in Feijenoord neighborhood and is connected to a shopping center. Luxor Theater and Maritime Museum are cultural highlights, and some of the area's notable landmarks include Erasmus Bridge and Kijk-Kubus. Looking to enjoy an event or a game while in town? See what's going on at Ahoy Rotterdam. Take an opportunity to explore the area for water adventures such as boat tours. Visit our Rotterdam travel guide
Map
Koninginnenhoofd 1, Rotterdam, 3072 AD

What's nearby

  • A modern bridge with cables, a river, and city buildings in the background.
    Erasmus Bridge
    11 min walk - 0.8 miles
  • Fenix Food Factory
    7 min walk - 0.4 miles
  • Luxor Theater
    8 min walk - 0.4 miles
  • Witte de Withstraat
    18 min walk - 1.2 miles
  • SS Rotterdam
    19 min walk - 1.0 mile

Getting around

  • Rotterdam Stadium Station
    4 min drive
  • Rotterdam, Maashaven
    20 min walk
  • Amsterdam Airport Schiphol (AMS)
    52 min drive

Restaurants

  • Café De Ouwehoer
    7 min walk
  • Bar Hotel New York
    1 min walk
  • Café Rotterdam
    5 min walk
  • Kopi Soesoe
    7 min walk
  • Dudok aan de Maas
    5 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Offsite parking available (EUR 35 per day)

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; EUR 24 for adults and EUR 16 for children
  • 2 bars/lounges
  • 2 restaurants

Restaurants on site

  • Café-Restaurant
  • NY Basement

Things to do

  • Bicycle rentals
  • Designer stores
  • Shopping mall

Family friendly

  • Crib (surcharge)
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 1,453 square feet of conference space
  • 7 meeting rooms

Outdoors

  • On a river
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1901
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local culture and ecosystem education
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches used
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Separate sitting area
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 50.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 46 per night
Cribs (infant beds) are available for EUR 30 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • An effective city/local tax rate of 6.50 percent will be charged

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 24 for adults and EUR 16 for children
  • Nearby parking fee: EUR 35.00 per day (230 ft away)
  • Late check-out fee: EUR 50.00 (subject to availability)
  • Crib (infant bed) fee: EUR 30 per night
  • Rollaway bed fee: EUR 46 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
Some water is reused through a grey water recycling system
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property class

Hotelstars Union assigns an official star rating for properties in Netherlands. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.

Frequently asked questions

Is Hotel New York pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Hotel New York?

Check-in start time: 3:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Hotel New York?

Check-out is at 11:00 AM. Late check-out is available for EUR 50.00 (subject to availability).

Where is Hotel New York located?

Located in Feijenoord, this luxury hotel is within a 5-minute walk of Nederlands Fotomuseum and Fenix Food Factory. Luxor Theater and Erasmus Bridge are also within 15 minutes. Rotterdam, Maashaven is 20 minutes by foot and Rotterdam South Station is 27 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel New York Reviews

9.2

Wonderful

9.4

Cleanliness

9.0

Location

9.2

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 428 out of 647 reviews
Rating 8 - Good. 171 out of 647 reviews
Rating 6 - Okay. 35 out of 647 reviews
Rating 4 - Poor. 8 out of 647 reviews
Rating 2 - Terrible. 5 out of 647 reviews

Reviews

Verified review

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was huge and clean, staff was friendly and helpful, location was right beside our Cruise ship making boarding so convenient. Breakfast in the restaurant was very good as well
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff, excellent accommodation, excellent location and an absolutely wonderful experience.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Konstantin

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff, beautiful hotel
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived in Rotterdam on one of the hottest days in Europe. The reception was very friendly and even in the heat they were real troopers. (Note: No air conditioning in the lobby but really good air in the rooms). The hotel is right next to the cruise terminal and very handy if you are catching a cruise ship.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
The staff and on-site restaurant are wonderful.
Stayed 3 nights in Apr 2025
Verified review

10/10 Excellent

nigel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel .. pleasant staff
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and a great staff
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Allison

Liked: Amenities, property conditions & facilities
Great stay. We wanted to be close to cruise terminal great location
Stayed 4 nights in May 2025
Verified review

10/10 Excellent

Danny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel. Great location
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Md Nasir Uddin

location and hotel service
Stayed 3 nights in Aug 2025
Verified review

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The onsite restaurant, proximity to the Rotterdam Cruise Terminal and the historical significance of this iconic building, truly make it a memorable experience each time I stay here.
Stayed 2 nights in Apr 2025
Verified review

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel kept the historical feel whilst providing modern conveniences
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Nan

Liked: Cleanliness, staff & service, property conditions & facilities
It's a beautiful, historic hotel with a great location, a good restaurant with other options for eating close.
Stayed 1 night in Aug 2023
Verified review

8/10 Good

H

Liked: Cleanliness, staff & service, property conditions & facilities
The restaurant and bar were top!
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Great location close to cruise port
Stayed 2 nights in Jul 2024
Verified review

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
A must stay! The rooms are beautiful and unique and the property is beautiful. The location is lovely and the surrounding area is walkable and right on the water.
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convenient to cruise terminal. Unique hotel, former Holland America building. Great decor. Excellent bar and restaurants.
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Marsha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved this hotel so much! Room was wonderful and staff super friendly. Full of character and charm
Stayed 2 nights in May 2025
Verified review

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super convenient for our pre-cruise stay since it’s across the street from the cruise terminal. It’s also a short walk to a train station if you want to venture out a bit, but there are local choices for dinner and coffee, etc. The breakfast in the hotel was good, but a little pricey.
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great hotel especially prior to a cruise. It’s very walkable. Staff are very friendly and took time to answer all questions. Nice little park at end of pier.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Rick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean place and great service
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Xianzhong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice hotel

Great old-style hotel. Friendly people at the front desk. Good breakfast.
Stayed 3 nights in Apr 2024
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyable stay, would return

Nice location near cruise ships. The hotel is cruise themed and feels like it inside. Rooms are spacious and give the feeling of a 1890s cruise with vintage pictures and furniture. Definitely would return.
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location next to cruise terminal. Historic building that had been renovated into a hotel. Well done with lots of history preserved. Staff and restaurant were very nice. Would stay here again
Stayed 1 night in Sep 2024
Verified review

10/10 Excellent

JOHN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed at the Hotel New York for one night prior to our cruise. The location was perfect as it was walking distance to cruise terminal. It is an historical building right on the pier in Rotterdam. The staff was excellent and the room well-appointed and very clean. There is a nice restaurant and bar in the hotel. Highly recommend this hotel for a pre/post cruise stay or your visit to Rotterdam.
Stayed 1 night in Sep 2025