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Sudima Lake Rotorua

4.0 star property
Eco-certified hotel with a 24-hour front desk and an indoor pool

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Photo gallery for Sudima Lake Rotorua

Indoor pool
Lobby
Exterior
Deluxe Suite | 1 bedroom, in-room safe, desk, laptop workspace
1 bedroom, in-room safe, desk, laptop workspace

Reviews

7.8 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Bar
  • Room service
  • Pool
  • Air conditioning

Room options

Available filters for rooms
Showing 20 of 20 rooms

View all photos for Deluxe Family

1 bedroom, in-room safe, desk, laptop workspace

Deluxe Family

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Pillow menu
Blackout drapes/curtains
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Classic Triple

1 bedroom, in-room safe, desk, laptop workspace

Classic Triple

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Pillow menu
Separate bedroom
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Classic Twin

Classic Twin | 1 bedroom, in-room safe, desk, laptop workspace

Classic Twin

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Pillow menu
Separate bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Suite

Deluxe Suite | 1 bedroom, in-room safe, desk, laptop workspace

Deluxe Suite

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Pillow menu
Blackout drapes/curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Superior King

1 bedroom, in-room safe, desk, laptop workspace

Superior King

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Pillow menu
Separate bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin

1 bedroom, in-room safe, desk, laptop workspace

Superior Twin

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Pillow menu
Separate bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Family

Classic Family | 1 bedroom, in-room safe, desk, laptop workspace

Classic Family

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Pillow menu
Separate bedroom
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Deluxe Twin

Deluxe Twin | 1 bedroom, in-room safe, desk, laptop workspace

Deluxe Twin

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Pillow menu
Separate bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe King

1 bedroom, in-room safe, desk, laptop workspace

Deluxe King

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Pillow menu
Separate bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Accessible King

Accessible King | 1 bedroom, in-room safe, desk, laptop workspace

Accessible King

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Pillow menu
Separate bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Triple

1 bedroom, in-room safe, desk, laptop workspace

Classic Triple

  • Sleeps 3
  • 2 Twin Beds and 1 Queen Bed

View all photos for Deluxe King

1 bedroom, in-room safe, desk, laptop workspace

Deluxe King

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin

1 bedroom, in-room safe, desk, laptop workspace

Deluxe Twin

  • Sleeps 3
  • 2 Double Beds

View all photos for Superior Twin

1 bedroom, in-room safe, desk, laptop workspace

Superior Twin

  • Sleeps 3
  • 2 Queen Beds

View all photos for Accessible King

1 bedroom, in-room safe, desk, laptop workspace

Accessible King

  • Sleeps 2
  • 1 King Bed

View all photos for Superior King Room

1 bedroom, in-room safe, desk, laptop workspace

Superior King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite

1 bedroom, in-room safe, desk, laptop workspace

Deluxe Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Classic Family

Spa

Classic Family

  • Sleeps 3
  • 1 King Bed and 2 Twin Beds

View all photos for Deluxe Family

1 bedroom, in-room safe, desk, laptop workspace

Deluxe Family

  • Sleeps 3
  • 2 Twin Beds and 1 King Bed

View all photos for Classic Twin

1 bedroom, in-room safe, desk, laptop workspace

Classic Twin

  • Sleeps 3
  • 2 Queen Beds

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About the neighborhood

Map
1000 Eruera Street, Rotorua, 3201

What's nearby

  • Tamaki Maori Village - 5 min walk - 0.3 miles
  • Polynesian Spa - 8 min walk - 0.5 miles
  • Eat Street - 10 min walk - 0.6 miles
  • Redwoods Whakarewarewa Forest - 5 min drive - 2.2 miles
  • Skyline Rotorua - 7 min drive - 3.6 miles

Getting around

  • Rotorua (ROT-Rotorua Regional) - 12 min drive

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪Scope Cafe Rotorua - ‬7 min walk
  • ‪Pizza Hut - ‬6 min walk
  • ‪Saigon '60S Vietnamese Cuisine - ‬7 min walk
  • ‪El Mexicano Zapata Express - ‬12 min walk

About this property

Sudima Lake Rotorua

Upscale eco-certified hotel near Lake Rotorua
Located close to Polynesian Spa and Tamaki Maori Village, Sudima Lake Rotorua provides a garden, dry cleaning/laundry services, and a bar. The on-site restaurant, Okareka Restaurant, offers breakfast, lunch, dinner, and kids' meals. Stay connected with free in-room WiFi, and guests can find other amenities such as conference space.
Other perks include:
  • An indoor pool
  • Free self parking
  • Buffet breakfast (surcharge), express check-out, and express check-in
  • Multilingual staff, 4 meeting rooms, and a porter/bellhop
  • Guest reviews say great things about the helpful staff
Room features
All 247 rooms boast comforts such as pillow menus and laptop-friendly workspaces, as well as perks like free WiFi and air conditioning.
More conveniences in all rooms include:
  • Childcare services and free infant beds
  • Free tea bags/instant coffee and electric kettles
  • Bathrooms with showers and free toiletries
  • TVs with premium channels
  • Refrigerators, heating, and daily housekeeping

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: NZD 35 for adults and NZD 17 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Okareka Bar
  • Okareka Restaurant

Things to do

  • Indoor pool
  • Piano
  • TV in common areas

Family friendly

  • In-room babysitting (surcharge)
  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 3,477 square feet of conference space
  • 4 meeting rooms

Outdoors

  • Garden
  • On a lake

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with premium channels

Food and drink

  • Electric kettle
  • Limited room service
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 2.5 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately NZD 35 for adults and NZD 17 for children
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 2.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Hotel Sudima
Sudima
Sudima Hotel
Sudima Hotel Lake Rotorua
Sudima Lake Rotorua
Sudima Lake Rotorua Hotel
Sudima Lake Rotorua Hotel
Sudima Lake Rotorua Rotorua
Sudima Lake Rotorua Hotel Rotorua

Frequently asked questions

Does Sudima Lake Rotorua have a pool?

Yes, this property has an indoor pool.

Is Sudima Lake Rotorua pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Sudima Lake Rotorua?

Self parking is free at this property.

What time is check-in at Sudima Lake Rotorua?

Check-in start time: 2:00 PM; Check-in end time: midnight.

What time is check-out at Sudima Lake Rotorua?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Sudima Lake Rotorua located?

Located in the heart of Rotorua, this eco-certified hotel is within a 5-minute walk of Lake Rotorua, Polynesian Spa, and Tamaki Maori Village. Redwoods Whakarewarewa Forest and Skyline Rotorua are also within 6 mi (10 km).

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Sudima Lake Rotorua Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 288 out of 1001 reviews
Rating 8 - Good. 409 out of 1001 reviews
Rating 6 - Okay. 191 out of 1001 reviews
Rating 4 - Poor. 81 out of 1001 reviews
Rating 2 - Terrible. 32 out of 1001 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Sanjana

Liked: Cleanliness, staff & service, property conditions & facilities
We loved our stay it was perfect
Stayed 4 nights in Mar 2025

10/10 Excellent

sarah

Lake view
Stayed 1 night in May 2025

6/10 Okay

François

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Over all good
Stayed 2 nights in May 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All OK as we were only overnighting whilst driving to Wellington.
Stayed 1 night in May 2025

8/10 Good

Angelo

Liked: Cleanliness, staff & service, property conditions & facilities
Thank you
Stayed 1 night in May 2025

8/10 Good

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 2 nights in Jan 2025

8/10 Good

Debbie

Liked: Cleanliness, staff & service, amenities
The family room we first were given was mouldy and musty causing asthma flare. This room/ is not suitable for guests. I had booked a double room but offered the family which i agreed too. However, the staff were very helpful and moved us quickly the next day when requested. The rest of our stay was very comfortable, convienient and staff friendly and helpful.
Stayed 3 nights in May 2025

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and stay were great
Stayed 2 nights in Feb 2025

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome experience didn’t smell the town either which was a plus lol
Stayed 1 night in Mar 2025

8/10 Good

Davin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff all round. Cocktails were especially good.
Stayed 2 nights in Mar 2025

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
An excellent hotel with great breakfast. Good restaurant and bar.A bit out of the way but still only a 15 min walk to town and restaurants. Located on a lake. There are hotels closer but this worked out nonetheless.

8/10 Good

John David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right in the heart of Rotorua and a minute walk from the Polynesian Spa. Also easy to walk to central city area with lots of restaurants. Room was spacious and staff was very nice. Would stay again if in the area.
Stayed 1 night in Feb 2025

8/10 Good

Miranda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. Handy to sights.
Stayed 2 nights in Feb 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gem

Beautiful location. Outstanding room service, best meals we had in NZ! Friendly people and each location is stunning
Stayed 2 nights in Feb 2025

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time at this hotel and would definitely stay there again. It is a perfect location, easy walking distance to the Polynesian Spa next door as well as the town. The facility is a bit old but it is a good value. The pool was small but it was still easy to swim laps. Overall very pleased!
Stayed 2 nights in Feb 2025

8/10 Good

Norman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place please easy to walk to the city food restaurants and shops
Stayed 2 nights in Dec 2024

6/10 Okay

Hiroko

Liked: Staff & service
The staffs are friendly . The hotel building is old but the room is ok . The safety box was broken .
Stayed 2 nights in Mar 2025

8/10 Good

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with comfortable rooms. Good onsite dining options
Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Weekend getaway option

Lovely staff and tidy accom for weekend away. Close (walking distance)to poly pools restaurants and also supermarkets. Great accom choice for a weekend in Rotorua
Stayed 1 night in Jan 2025

8/10 Good

Catherine

Liked: Cleanliness, staff & service, amenities
Just opposite the Polynesian spa and a short walk into town. Comfortable hotel and good food. Plenty of parking
Stayed 2 nights in Dec 2024

8/10 Good

Atjen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place in the right location, walking distance to many things. Super friendly staff.
Stayed 2 nights in Dec 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Surprised by the sulphur smell from the Rotorua lake. Check in was easy and efficient. Room was clean. Bed comfortable.
Stayed 1 night in Feb 2025

10/10 Excellent

Roy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to the lake and main road of rotorua
Stayed 1 night in Dec 2024

8/10 Good

Rowena

Would recommend and definitely stay again.
Stayed 2 nights in Sep 2024

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel in a great location. Close to a spa and shops. Easy walk to local attractions and parks
Stayed 1 night in Nov 2024