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Silver Fern Rotorua Suites & Spa

3.5 star property
Eco-certified motel offers a serene spa studio for massages and facials, with staff ready to assist in making every stay seamless and rejuvenating

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Photo gallery for Silver Fern Rotorua Suites & Spa

Honeymoon Suite, Private Pool | View from room - Silver Fern Rotorua Suites & Spa (Rotorua)
Family Suite, 1 Bedroom, Private Pool | Deep soaking bathtub - Silver Fern Rotorua Suites & Spa (Rotorua)
Executive Studio Suite, Private Pool | Terrace/patio - Silver Fern Rotorua Suites & Spa (Rotorua)
Family Suite, 1 Bedroom, Private Pool | View from room - Silver Fern Rotorua Suites & Spa (Rotorua)
Executive Studio Suite, Private Pool | In-room safe, iron/ironing board, free WiFi, bed sheets - Silver Fern Rotorua Suites & Spa (Rotorua)
Silver Fern Rotorua Suites & Spa sits near Tamaki Maori Village, creating a peaceful retreat with its garden setting. Travelers can enjoy aromatherapy and massage treatments, connect with in-room WiFi, relax in the spa tub, or explore the area using complimentary bicycles.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Business services
  • Laundry

Room options

Available filters for rooms
Showing 11 of 11 rooms

Superior Studio

  • Sleeps 2
  • Free WiFi

Executive Studio

  • Sleeps 2
  • Free WiFi

View all photos for Executive One Bedroom

Bathroom | Free toiletries, hair dryer, towels, soap

Executive One Bedroom

  • Sleeps 4
  • Free WiFi

View all photos for Superior Studio, Private Pool

Superior Studio, Private Pool | Living area | Flat-screen TV, DVD player, iPod dock

Superior Studio, Private Pool

9.8 out of 10
Exceptional
(11 reviews)
  • Garden view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Executive Studio Suite, Private Pool

Executive Studio Suite, Private Pool | In-room safe, iron/ironing board, free WiFi, bed sheets

Executive Studio Suite, Private Pool

9.2 out of 10
Wonderful
(37 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed
  • Free WiFi

View all photos for Honeymoon Suite, Private Pool

Honeymoon Suite, Private Pool | In-room safe, iron/ironing board, free WiFi, bed sheets

Honeymoon Suite, Private Pool

9.2 out of 10
Wonderful
(10 reviews)
  • Mountain view
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Executive Suite, 1 Bedroom, Private Pool

Executive Suite, 1 Bedroom, Private Pool | Living area | Flat-screen TV, DVD player, iPod dock

Executive Suite, 1 Bedroom, Private Pool

9.4 out of 10
Exceptional
(8 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed
  • Free WiFi

View all photos for Family Suite, 1 Bedroom, Private Pool

Family Suite, 1 Bedroom, Private Pool | Living area | Flat-screen TV, DVD player, iPod dock

Family Suite, 1 Bedroom, Private Pool

9.0 out of 10
Wonderful
(6 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds
  • Free WiFi

View all photos for Family Suite, 2 Bedrooms, Private Pool

Family Suite, 2 Bedrooms, Private Pool | Living area | Flat-screen TV, DVD player, iPod dock

Family Suite, 2 Bedrooms, Private Pool

8.4 out of 10
Very good
(11 reviews)
  • 56 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 2 Twin Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Interconnecting Family Suites

Interconnecting Family Suites | In-room safe, iron/ironing board, free WiFi, bed sheets

Interconnecting Family Suites

  • 36 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 2 Twin Beds
  • Free WiFi

View all photos for Family Suite, 3 Bedrooms, Kitchen

Family Suite, 3 Bedrooms, Kitchen | Living area | Flat-screen TV, DVD player, iPod dock

Family Suite, 3 Bedrooms, Kitchen

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 3 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 2 Twin Beds
  • Free WiFi

About the neighborhood

Glenholme, a neighborhood in Rotorua, is home to Silver Fern Rotorua Suites & Spa. The area's natural beauty can be seen at Redwoods Whakarewarewa Forest and Lake Rotorua, while Tamaki Maori Village and Mitai Maori Village are cultural highlights. Don't miss out on a visit to Skyline Rotorua. Rafting and boat tours offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails and mountain biking nearby. Visit our Rotorua travel guide
View more Motels in Rotorua
Map
326 Fenton Street, Rotorua, 3010

What's nearby

  • Whakarewarewa: The Living Maori Village
    Whakarewarewa: The Living Maori Village
    15 min walk - 0.8 miles
  • Te Puia New Zealand Maori Arts and Crafts Institute
    Te Puia New Zealand Maori Arts and Crafts Institute
    18 min walk - 1.0 mile
  • Polynesian Spa
    Polynesian Spa
    2 min drive - 1.2 miles
  • Redwoods Whakarewarewa Forest
    Redwoods Whakarewarewa Forest
    5 min drive - 1.2 miles
  • Rotorua Central Mall
    19 min walk - 1.1 miles

Getting around

  • Rotorua (ROT-Rotorua Regional)
    10 min drive

Restaurants

  • Ciabatta Bakery
    13 min walk
  • McDonald's
    19 min walk
  • Pantry D'or
    10 min walk
  • Chinese Delights
    3 min drive
  • Scope
    2 min drive

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  • Parking included
  • Free WiFi
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Snack bar/deli

Things to do

  • Free bicycle rentals
  • Full-service spa
  • Pool

Family friendly

  • DVD player
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station

Outdoors

  • Barbecue grill
  • Garden

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 2 buildings
  • 2 floors
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with premium satellite channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Kitchenette
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 8:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 3 percent for credit card payments
The front desk is open daily from 8:00 AM - 8:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for NZD 10.0 per day

Property payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: NZD 10.0 per day
  • Credit card charges are subject to a surcharge of 3 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve high chair
This property accepts credit cards, debit cards, mobile payments, and cash
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Frequently asked questions

Is Silver Fern Rotorua Suites & Spa pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Silver Fern Rotorua Suites & Spa?

Check-in start time: 2:00 PM; Check-in end time: 8:00 PM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Silver Fern Rotorua Suites & Spa?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Silver Fern Rotorua Suites & Spa located?

Located in Glenholme, this spa motel is within 1 mi (2 km) of Tamaki Maori Village, Redwoods Whakarewarewa Forest, and Lake Rotorua. Rotorua Night Market and Rotorua Hospital are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Silver Fern Rotorua Suites & Spa Reviews

9.2

Wonderful

9.4

Cleanliness

8.8

Location

9.6

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 664 out of 1003 reviews
Rating 8 - Good. 262 out of 1003 reviews
Rating 6 - Okay. 52 out of 1003 reviews
Rating 4 - Poor. 14 out of 1003 reviews
Rating 2 - Terrible. 11 out of 1003 reviews

Reviews

Verified

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Teriffic stay and great service
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Ani

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Surprisingly large room (I had a Spa room with balcony. Very clean, with nespresso machine. Spa was perfect after an adventurous day. Will stay here again!
Stayed 2 nights in Jun 2026
Verified

10/10 Excellent

Melinda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient clean great spa tub comfortable bed
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Toni

Liked: Cleanliness, staff & service, property conditions & facilities
The spa was relaxing. The bathroom and kitchen well equipped and was very clean.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were lovely and extremely helpful.
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Miriam Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very spacious and clean with good amenities. Receptionist was delightful, very friendly and helpful.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Rohitesh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was easy room was big staff was very nice
Stayed 1 night in Mar 2026
Verified

8/10 Good

Thierry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Good location.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Annette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious suite was nicely appointed. Comfortable beds with good shower.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Jade

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here ma u times. Always good clean and comfy with great service
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

SANGIL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
room is good enogh for two persons. staffs are nice and kind. Parking lot is large and hot tub is wonderful.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Shankar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, close to waterfront restaurants and shops. I was pleased to find an EV charging station at the hotel, which I used during my stay. We stayed in Unit 17, and while the beds were comfortable and clean, the bathroom and toilet are in need of renovation, the toilet bowl in particular shows its age. The staff were friendly and welcoming.
Stayed 2 nights in Apr 2026
Verified

8/10 Good

Bridget

Liked: Cleanliness, staff & service, amenities
Friendly staff.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Glyn

Liked: Cleanliness, staff & service, property conditions & facilities
A lovely room with spa. The room was spotless and well maintained. Staff were lovely and helpful. Well situated hotel near Te Puia and other amenities, with the lake just a short walk away.
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Rita

Liked: Cleanliness, staff & service
Staff really friendly and helpful. Had a laundry room which was easy to use too.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was lovely and Helen was so amazing! I loved my stay and the staff support. Will definitely stay again.
Stayed 3 nights in Jan 2026
Verified

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Didn’t use the unique spa, feet from the bedside! Short drive to town and eateries. Really good friendly and practical welcome Good place to stay in our view
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Debra

Liked: Cleanliness, amenities, property conditions & facilities
Very clean room and good service
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All excellent private spa bath pool
Stayed 1 night in Jan 2026
Verified

8/10 Good

Karen

Liked: Cleanliness, property conditions & facilities
Clean room, free washer for clothes, easy to find but cannot walk to lake or restaurants
Stayed 2 nights in Jan 2026
Verified

6/10 Okay

Sally

Liked: Staff & service, amenities
Staff was fantastic and location was very good. Room was a little run down, no exhaust fan for shower caused some mildew.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Katie

Liked: Cleanliness, amenities, property conditions & facilities
Everything was perfect for what we needed. Friendly staff, lovely clean room, good location(25 minutes walk to centre)... Comfy bed! Thankyou.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Sonja

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and spacious room, free laundry facilities (washing machine) (dryer $3.00), very fast and courteous check-in, super comfortable king bed. Spa is a bit too big, could do with a smaller spa. Had a ground floor room as requested, only drawback was the room was next to the laundry, a bit of noise from loud-talking travelers after 8am waiting for their laundry to wash and dry.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, amenities
The staff was courteous
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Jumbo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff
Stayed 2 nights in Dec 2025