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Arawa Park Hotel

Property class: 4

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Photo gallery for Arawa Park Hotel

A modern hotel with a circular entrance canopy, a sign indicating 'Arawa Park Hotel', and a well-maintained garden area. - Arawa Park Hotel (Rotorua)
A living room with a sofa, a coffee table, and a view of a balcony with a table and chairs. - Arawa Park Hotel (Rotorua)
A conference room with a long table, black leather chairs, a floral centerpiece, and a projector on the ceiling. - Arawa Park Hotel (Rotorua)
A hotel lobby with a reception desk, a large potted plant, and a display of brochures. - Arawa Park Hotel (Rotorua)
A spacious indoor area with multiple dining tables and chairs, a central counter, and a staircase. - Arawa Park Hotel (Rotorua)
Polynesian Spa is located near Arawa Park Hotel, which provides dry cleaning/laundry services, a bar, and a gym. The on-site restaurant, Atrium Restaurant, offers breakfast, lunch, and dinner. In addition to a business center, guests can connect to free in-room WiFi, with speed of 25+ Mbps.

Reviews

7.4 out of 10
Good

Popular amenities

  • Free WiFi
  • Gym
  • Business services

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Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Deluxe King Room

A balcony with a glass door leading to a bathroom, a small table, and chairs.

Deluxe King Room

7.6 out of 10
Good
(21 reviews)
  • 48 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for King One Bedroom Suite

A hotel room with a bed, a dining table, a chair, a ceiling fan, and a view of the outdoors.

King One Bedroom Suite

7.0 out of 10
Good
(4 reviews)
  • 76 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room

A hotel room with two beds, a wooden table with a vase of flowers, and a window with curtains.

Family Room

7.6 out of 10
Good
(7 reviews)
  • 44 sq m
  • 1 bedroom
  • Sleeps 6
  • 3 Queen Beds

View all photos for Superior Room, 2 Queen Beds, Mobility Accessible, Non Smoking

A hotel room with two beds, a ceiling fan, a painting, a view through a window, and a dining area with a table and chairs.

Superior Room, 2 Queen Beds, Mobility Accessible, Non Smoking

8.2 out of 10
Very good
(60 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Twin Room, 2 Queen Beds

A hotel room with two beds, a ceiling fan, a painting, a view through a window, and a dining area with a table and chairs.

Deluxe Twin Room, 2 Queen Beds

8.0 out of 10
Very good
(12 reviews)
  • 48 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Twin Room, 2 Queen Beds, Ground Floor

A hotel room with two beds, a ceiling fan, a painting, a view through a window, and a dining area with a table and chairs.

Deluxe Twin Room, 2 Queen Beds, Ground Floor

8.0 out of 10
Very good
(13 reviews)
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Twin Room, 2 Queen Beds

A hotel room with two beds, a ceiling fan, a painting, a view through a window, and a dining area with a table and chairs.

Superior Twin Room, 2 Queen Beds

8.4 out of 10
Very good
(12 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

Located in Glenholme, a neighborhood in Rotorua, Arawa Park Hotel is near the airport. Tamaki Maori Village and Sir Howard Morrison Performing Arts Centre are cultural highlights, and some of the area's activities can be experienced at Rotorua Golf Club and Springfield Golf Club. Looking to enjoy an event or a game while in town? See what's happening at Racing Rotorua or Rotorua International Stadium. Discover the area's water adventures with parasailing nearby, or enjoy the great outdoors with mountain biking and hiking/biking trails. Visit our Rotorua travel guide
Map
272 Fenton Street, Rotorua, Bay of Plenty Region, 3040

What's nearby

  • A group of men performing a traditional dance with long sticks in a tropical setting with dense foliage and wooden structures.
    Tamaki Maori Village
    18 min walk - 1.0 mile
  • A serene hot spring surrounded by rocks and greenery, with a view of distant hills and a body of water.
    Polynesian Spa
    2 min drive - 0.9 miles
  • A covered pedestrian area with a prominent 'EAT STREAT' sign, outdoor seating, and various shops.
    Eat Street
    2 min drive - 1.2 miles
  • A geothermal area with a hot spring, steam rising, and a turquoise pool surrounded by rocky terrain and greenery.
    Whakarewarewa: The Living Maori Village
    5 min drive - 1.2 miles
  • Rotorua Central Mall
    13 min walk - 0.7 miles

Getting around

  • Rotorua (ROT-Rotorua Regional)
    15 min drive

Restaurants

  • McDonald's
    12 min walk
  • Ciabatta Bakery
    14 min walk
  • Spa City Noodle Bar
    14 min walk
  • Pantry D'or
    14 min walk
  • Kfc
    19 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10:00 AM for a fee: NZD 35 for adults and NZD 16 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Atrium Restaurant

Things to do

  • Gym

Family friendly

  • In-room babysitting (surcharge)
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 5 floors
  • Ballroom
  • Banquet hall
  • Built in 1997
  • Comprehensive food waste policy
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally sourced food prioritized
  • Locally-owned and organized tours and activities
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bed sheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 50-inch smart TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Mini-fridge
  • Minibar

More

  • Ceiling fan
  • Heating (climate-controlled)
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The property charges 2.00 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for NZD 50.0 per day

Property payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: NZD 100 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately NZD 35 for adults and NZD 16 for children
  • Rollaway bed fee: NZD 50.0 per day
  • Credit card charges are subject to a surcharge of 2.00 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property class

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Frequently asked questions

Is Arawa Park Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Arawa Park Hotel?

Check-in start time: 3 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Arawa Park Hotel?

Check-out is at 10 AM.

Where is Arawa Park Hotel located?

Located in Glenholme, this luxury hotel is within 1 mi (2 km) of Racing Rotorua and Polynesian Spa. Rotorua Central Mall and Government Gardens are also within 1 mi (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Arawa Park Hotel Reviews

7.4

Good

7.6

Cleanliness

9.0

Location

8.0

Staff & service

6.6

Property conditions & facilities
Rating 10 - Excellent. 270 out of 1000 reviews
Rating 8 - Good. 342 out of 1000 reviews
Rating 6 - Okay. 221 out of 1000 reviews
Rating 4 - Poor. 104 out of 1000 reviews
Rating 2 - Terrible. 63 out of 1000 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Arawa Park Hotel is a lovely hotel so peaceful the staff are nice, I loved my time there and really enjoyed my stay and would recommend them to everyone
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Good value for money. Hotel is a bit dated, but otherwise the rooms were clean and the beds were comfortable. Not a bad location as well.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great food, very clean room, friendly staff
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable spacious room. Beds very comfortable. Great location for travellers flying into Rotorua.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Warm comfortable bed and pillows. Really comfortable room.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family room was great especially with having 3 kids 10 and under. Breakfast was convenient. Check in and check out was easy. Only negative thing was no pamphlets or info in room, was all online but wasn’t advised so didn’t realise on the first night that room service etc was all online
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an awesome stay at Arawa Park Hotel during our weekend holiday in Rotorua. The room was clean and organized when we arrived. The staff was also helpful, especially when we requested for a cot for our little one. The breakfast was also delightful! Overall, we highly recommend the hotel and we would definitely be back if given the chance 😊
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
room great and staff were excellent
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Excellent location!
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Beds were really comfortable and the room was very clean and tidy.
Stayed 1 night in Jan 2026
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Property conditions & facilities
Staff were good. Location was good.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was huge with 2 big beds and lots of room for our bags etc. The restaurant was very well priced and had a delicious range of meals. Desk staff were very polite.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were very friendly. Great stay.
Stayed 1 night in Sep 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome stay, very clean and friendly staff. Will definitely stay again.
Stayed 1 night in Jun 2025
Verified review

8/10 Good

Liked: Cleanliness
Very clean staff good
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean buffet breakfast was great good value for my family and staff helpful and courteous will definitely stay again but only on special or if I was a member
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Nice place to stay with plenty of room
Stayed 1 night in Jul 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and spacious, great for the kids. Overall the hotel is a bit old but would go back again!
Stayed 2 nights in Jan 2026
Verified review

6/10 Okay

Drafty rooms, jet tubs don’t work. The rooms are in need of updating and tuning up. The breakfasts were nice. The sulfur smell from the geothermal features was overwhelming
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean room, excellent dining options.
Stayed 1 night in May 2025
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Room was ok, a bit outdated and worn down, however room was clean and beds were comfortable. There were dirty dishes and left over food and rubbish left outside rooms on the ground level when we arrived and were still there when we left the next day. The ground level access into the hotel was pretty untidy so not a very good first impression. Overall we had higher expectations for the price we paid.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
We had a pleasant stay at Arawa park. The staff were very welcoming and helped with familiarizing us with the town's attractions. The breakfast buffet was a good spread and offered good options for vegetarians.
Stayed 3 nights in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and tidy, great shower etc and staff helpful
Stayed 2 nights in Nov 2025
Verified review

8/10 Good

Service was great, staff were super friendly and helpful. Place was a bit rundown and kettle and cups weren’t totally clean but breakfast was great and it’s a great location
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
We had a great stay and the restaurants food was a treat...
Stayed 1 night in Jun 2025