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Arawa Park Hotel

4.0 star property
Travelers find a perfect balance of relaxation and adventure at this welcoming retreat where staff provide insider guidance for the best local experiences

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Photo gallery for Arawa Park Hotel

Breakfast, lunch and dinner served - Arawa Park Hotel (Rotorua)
King One Bedroom Suite | Bathroom | Free toiletries, hair dryer, towels - Arawa Park Hotel (Rotorua)
King One Bedroom Suite | Minibar, blackout drapes, iron/ironing board, free WiFi - Arawa Park Hotel (Rotorua)
Meeting facility - Arawa Park Hotel (Rotorua)
Front of property - Arawa Park Hotel (Rotorua)
Arawa Park Hotel offers luxury minutes from Polynesian Spa. Guests enjoy a modern gym and free in-room WiFi. The Atrium Restaurant serves satisfying meals, and the bar is a comfortable space to unwind after exploring.

Reviews

7.4 out of 10
Good

Popular amenities

  • Free WiFi
  • Gym
  • Business services

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Deluxe King Room

Minibar, blackout drapes, iron/ironing board, free WiFi

Deluxe King Room

  • Sleeps 2
  • Free WiFi

View all photos for Deluxe King Room

Deluxe King Room | Minibar, blackout drapes, iron/ironing board, free WiFi

Deluxe King Room

7.6 out of 10
Good
(20 reviews)
  • 48 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for King One Bedroom Suite

Minibar, blackout drapes, iron/ironing board, free WiFi

King One Bedroom Suite

7.0 out of 10
Good
(4 reviews)
  • 76 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Family Room

Family Room | Minibar, blackout drapes, iron/ironing board, free WiFi

Family Room

7.6 out of 10
Good
(7 reviews)
  • 44 sq m
  • Sleeps 6
  • 3 Queen Beds
  • Free WiFi

View all photos for Family Room

Minibar, blackout drapes, iron/ironing board, free WiFi

Family Room

  • Sleeps 6
  • Free WiFi

View all photos for Superior Room, 2 Queen Beds

Minibar, blackout drapes, iron/ironing board, free WiFi

Superior Room, 2 Queen Beds

8.2 out of 10
Very good
(59 reviews)
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Deluxe Twin Room, 2 Queen Beds

Minibar, blackout drapes, iron/ironing board, free WiFi

Deluxe Twin Room, 2 Queen Beds

8.0 out of 10
Very good
(11 reviews)
  • 48 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Deluxe King Room

Minibar, blackout drapes, iron/ironing board, free WiFi

Deluxe King Room

  • Sleeps 2
  • Free WiFi

View all photos for Deluxe Twin Room, 2 Queen Beds, Ground Floor

Minibar, blackout drapes, iron/ironing board, free WiFi

Deluxe Twin Room, 2 Queen Beds, Ground Floor

8.0 out of 10
Very good
(13 reviews)
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Superior Twin Room, 2 Queen Beds

Minibar, blackout drapes, iron/ironing board, free WiFi

Superior Twin Room, 2 Queen Beds

8.4 out of 10
Very good
(11 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

About the neighborhood

Located in Glenholme, a neighborhood in Rotorua, Arawa Park Hotel is near the airport. Tamaki Maori Village and Sir Howard Morrison Performing Arts Centre are cultural highlights, and some of the area's activities can be experienced at Rotorua Golf Club and Government Gardens Golf. Looking to enjoy an event or a game while in town? See what's happening at Racing Rotorua or Rotorua International Stadium. Discover the area's water adventures with parasailing nearby, or enjoy the great outdoors with mountain biking and hiking/biking trails. Visit our Rotorua travel guide
Map
272 Fenton St, Rotorua, 3201

What's nearby

  • Government Gardens
    Government Gardens
    18 min walk - 1.0 mile
  • Polynesian Spa
    Polynesian Spa
    2 min drive - 0.9 miles
  • Eat Street
    Eat Street
    2 min drive - 1.2 miles
  • Redwoods Whakarewarewa Forest
    Redwoods Whakarewarewa Forest
    6 min drive - 1.4 miles
  • Rotorua Central Mall
    13 min walk - 0.7 miles

Getting around

  • Rotorua (ROT-Rotorua Regional)
    12 min drive

Restaurants

  • Ciabatta Bakery
    14 min walk
  • McDonald's
    13 min walk
  • Pantry D'or
    13 min walk
  • Chinese Delights
    16 min walk
  • Scope
    15 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10:00 AM for a fee: NZD 30 to 30 for adults and NZD 15 to 20 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Atrium Restaurant

Things to do

  • Gym

Family friendly

  • In-room babysitting (surcharge)
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 5 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Built in 1997
  • Comprehensive food waste policy
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 50-inch smart TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Mini-fridge
  • Minibar

More

  • Ceiling fan
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The property charges 2.00 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for NZD 40 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: NZD 100 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately NZD 30 to 30 for adults, and NZD 15 to 20 for children
  • Rollaway bed fee: NZD 40 per day
  • Credit card charges are subject to a surcharge of 2.00 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses some geothermal energy
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Frequently asked questions

Is Arawa Park Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Arawa Park Hotel?

Check-in start time: 3 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Arawa Park Hotel?

Check-out is at 10 AM.

Where is Arawa Park Hotel located?

Located in Glenholme, this luxury hotel is within a 15-minute walk of Racing Rotorua and Rotorua Central Mall. Government Gardens and Rotorua Arts Village are also within 1 mi (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Arawa Park Hotel Reviews

7.4

Good

7.4

Cleanliness

8.8

Location

8.0

Staff & service

6.6

Property conditions & facilities
Rating 10 - Excellent. 270 out of 1005 reviews
Rating 8 - Good. 346 out of 1005 reviews
Rating 6 - Okay. 222 out of 1005 reviews
Rating 4 - Poor. 106 out of 1005 reviews
Rating 2 - Terrible. 61 out of 1005 reviews

Reviews

Verified

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great food, very clean room, friendly staff
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an awesome stay at Arawa Park Hotel during our weekend holiday in Rotorua. The room was clean and organized when we arrived. The staff was also helpful, especially when we requested for a cot for our little one. The breakfast was also delightful! Overall, we highly recommend the hotel and we would definitely be back if given the chance 😊
Stayed 1 night in May 2026
Verified

6/10 Okay

Melanie

Drafty rooms, jet tubs don’t work. The rooms are in need of updating and tuning up. The breakfasts were nice. The sulfur smell from the geothermal features was overwhelming
Stayed 1 night in May 2026
Verified

10/10 Excellent

Raymond

Liked: Cleanliness, amenities, property conditions & facilities
room great and staff were excellent
Stayed 1 night in Feb 2026
Verified

6/10 Okay

Sharon

Liked: Staff & service
Disliked: Property conditions & facilities
Staff were good. Location was good.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was huge with 2 big beds and lots of room for our bags etc. The restaurant was very well priced and had a delicious range of meals. Desk staff were very polite.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Strelsa

Liked: Cleanliness, amenities, property conditions & facilities
Beds were really comfortable and the room was very clean and tidy.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Karinna

Liked: Cleanliness, amenities, property conditions & facilities
Excellent location!
Stayed 3 nights in Jan 2026
Verified

8/10 Good

Govind

Liked: Cleanliness
Very clean staff good
Stayed 2 nights in Jan 2026
Verified

6/10 Okay

david

Disliked: Staff & service
The unit we had on the ground floor was showing signs of being dated . The breakfast was excellent . The food was very good with a nice selection and the environment was neat and tidy and pleasant .
Stayed 1 night in Mar 2026
Verified

8/10 Good

Carlos

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and spacious, great for the kids. Overall the hotel is a bit old but would go back again!
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Alena

Service was great, staff were super friendly and helpful. Place was a bit rundown and kettle and cups weren’t totally clean but breakfast was great and it’s a great location
Stayed 3 nights in Jan 2026
Verified

6/10 Okay

John

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Staff good room only average
Stayed 1 night in Jan 2026
Verified

6/10 Okay

John

Needs an update, bathroom needed a deep clean, a bit old and tired Location is fine easy drive into Rotarua, plenty of places to eat & drink
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Ravi

Liked: Cleanliness, amenities, property conditions & facilities
We had a pleasant stay at Arawa park. The staff were very welcoming and helped with familiarizing us with the town's attractions. The breakfast buffet was a good spread and offered good options for vegetarians.
Stayed 3 nights in Dec 2025
Verified

8/10 Good

CRAIG

Liked: Cleanliness, amenities, property conditions & facilities
Room was good, breakfast buffet and staff great But sadly no wifi in room was annoying. Had to go and sit in corridor or lobby
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Leonardo

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean buffet breakfast was great good value for my family and staff helpful and courteous will definitely stay again but only on special or if I was a member
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Jeremy

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, loved that our room had 3 double/queen beds. Lots of room for our family of 5! Little kitchenette that we could prepare dinner but lots of restaurants around the area that we enjoyed. Also a balcony! Great room and they had a laundry room, no charge. Would stay here again.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, amenities
Perfect location, room very clean, nice towels, comfortable beds and efficient kitchen. Excellent breakfast.... enough choices for everyone. Staff warm and friendly. It was centrally located to all the attractions we wanted to see and experience.
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Brian

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and tidy, great shower etc and staff helpful
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Kirk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were very friendly. Great stay.
Stayed 1 night in Sep 2025
Verified

8/10 Good

Mary Rose

Liked: Cleanliness, property conditions & facilities
Clean and tidy
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Sandra

Liked: Cleanliness, amenities, property conditions & facilities
Big, clean room! Great breakfast. Close to town and the lake.
Stayed 1 night in Nov 2025
Verified

4/10 Poor

karen

Disliked: Cleanliness, amenities
Beds are comfortable, free parking, 24 hours reception. Those are the only good things about this hotel. It is old, it is dirty, and breakfast was terrible
Stayed 1 night in Dec 2025
Verified

8/10 Good

Gerald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Handy location , large room
Stayed 1 night in Oct 2025