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Hideaway of Rotorua

4.0 star property
Motel with free parking, near Skyline Rotorua

Choose dates to view prices

Photo gallery for Hideaway of Rotorua

Family Room | Premium bedding, down comforters, in-room safe, individually furnished
Standard Studio | Private kitchen | Fridge, microwave, toaster, cookware/dishes/utensils
Terrace/patio
Exterior
Premium bedding, down comforters, in-room safe, individually furnished
Located in Fairy Springs, Hideaway of Rotorua offers a quiet retreat with garden and playground for families. Guests can connect to WiFi, relax on the terrace, and use extended parking. Previous visitors especially appreciate the attentive staff.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Room service
  • Pet friendly
  • Housekeeping
  • Laundry
  • Air conditioning
  • Parking included

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Large 2 Bedrooms Apartment

Large 2 Bedrooms Apartment | Private kitchen | Fridge, microwave, toaster, cookware/dishes/utensils

Large 2 Bedrooms Apartment

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Balcony
Yard
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Free cribs/infant beds
Kitchen
  • 75 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds and 2 Twin Beds

View all photos for Family Room

Family Room | Premium bedding, down comforters, in-room safe, individually furnished

Family Room

9.8 out of 10
Exceptional
(6 reviews)

Highlights

Balcony
Yard
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Free cribs/infant beds
Kitchen
  • 42 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Queen Bed, 2 Twin Beds and 1 Double Sofa Bed

View all photos for Standard Apartment, 2 Bedrooms

Standard Apartment, 2 Bedrooms | Living area | 32-inch plasma TV with digital channels, TV

Standard Apartment, 2 Bedrooms

8.0 out of 10
Very good
(2 reviews)

Highlights

Balcony
Yard
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Free cribs/infant beds
Kitchen
  • 65 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Queen Bed, 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Classic Apartment, 2 Bedrooms

Premium bedding, down comforters, in-room safe, individually furnished

Classic Apartment, 2 Bedrooms

8.0 out of 10
Very good
(1 review)

Highlights

Balcony
Yard
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Fireplace
Air conditioning
  • 78 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed, 2 Twin Beds and 1 Double Sofa Bed

View all photos for Standard 1 Bedroom Apartment

Premium bedding, down comforters, in-room safe, individually furnished

Standard 1 Bedroom Apartment

10.0 out of 10
Exceptional
(6 reviews)

Highlights

Balcony
Yard
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Free cribs/infant beds
Kitchen
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Standard Studio

Standard Studio | Premium bedding, down comforters, in-room safe, individually furnished

Standard Studio

8.8 out of 10
Excellent
(3 reviews)

Highlights

Balcony
Yard
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Free cribs/infant beds
Kitchenette
  • 28 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Family Room with Spa Bath

Deluxe Family Room with Spa Bath | Living area | 32-inch plasma TV with digital channels, TV

Deluxe Family Room with Spa Bath

9.4 out of 10
Exceptional
(8 reviews)

Highlights

Balcony
Yard
Separate sitting area
Soundproofed
Individually furnished
Private indoor hot tub
Air conditioning
Kitchen
  • 50 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Deluxe King Studio

Deluxe King Studio | Private kitchen | Fridge, microwave, toaster, cookware/dishes/utensils

Deluxe King Studio

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Balcony
Yard
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Kitchen
Refrigerator
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
436 Ngongotaha Road, Rotorua, 3015

What's nearby

  • Mitai Maori Village - 18 min walk - 1.0 mile
  • Rainbow Springs Kiwi Wildlife Park - 20 min walk - 1.1 miles
  • Skyline Rotorua - 2 min drive - 1.4 miles
  • Eat Street - 8 min drive - 4.0 miles
  • Polynesian Spa - 9 min drive - 4.9 miles

Getting around

  • Rotorua (ROT-Rotorua Regional) - 21 min drive

Restaurants

  • ‪Gold Star Bakery - ‬5 min drive
  • ‪KFC - ‬4 min drive
  • ‪Aorangi Peak Restaurant - ‬11 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪Taco Bell - ‬3 min drive

About this property

Hideaway of Rotorua

Upscale motel located near Skyline Rotorua with rooms renovated in 2022
At Hideaway of Rotorua, you can look forward to game and wildlife viewing, a terrace, and a garden. In addition to a playground and a library, guests can connect to free in-room WiFi.
Other perks at this motel include:
  • Free self parking and extended parking
  • Express check-out, express check-in, and smoke-free premises
  • Luggage storage, barbecue grills, and outdoor furniture
  • Guest reviews say great things about the helpful staff
Room features
All guestrooms are individually furnished, and have comforts such as premium bedding and pillow menus, as well as thoughtful touches like air conditioning and separate sitting areas.
Other conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Bathrooms with eco-friendly toiletries and hair dryers
  • 32-inch plasma TVs with digital channels
  • Private yards, wardrobes/closets, and separate sitting areas

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free offsite parking
  • Free extended parking on site
  • Free RV/bus/truck parking on site

Things to do

  • Bicycle cleaning area
  • Game viewing
  • Library
  • Playground

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Garden
  • Outdoor furniture
  • Picnic area
  • Terrace

Accessibility

  • No elevator
  • Smooth flooring in public areas

More

  • 100% renewable energy
  • At least 80% lighting from LEDs
  • Built in 2022
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Renovated guestrooms - April 2022
  • Smoking not allowed

Room amenities

Bedroom

  • Down comforter
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch plasma TV with digital channels

Food and drink

  • Cookware, dishware, and utensils
  • Microwave
  • Refrigerator
  • Room service
  • Toaster

More

  • Air conditioning
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Individual furnishings
  • LED lighting
  • Mobile key entry
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 7:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: NZD 15
Express check-out available

Special check-in instructions

The front desk is open daily from 9:00 AM - 7:00 PM
Guests planning to arrive outside of normal check-in hours will receive an email within 24 hours before arrival with check-in instructions and key retrieval information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours), key retrieval

Pets

Pets allowed for an extra charge of NZD 30 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total pets

Children and extra beds

Children are welcome
Cribs (infant beds) are available for NZD 10.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: NZD 100 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: NZD 30 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: NZD 15 (subject to availability)
  • Crib (infant bed) fee: NZD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 15 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

436 Rotorua Hideaway
436 Rotorua Hideaway Lodge
Rotorua Hideaway
Rotorua Hideaway Lodge
Hideaway of Rotorua Motel
Hideaway of Rotorua Rotorua
Hideaway of Rotorua Motel Rotorua

Frequently asked questions

Is Hideaway of Rotorua pet-friendly?

Yes, this motel allows cats and dogs (limit 1 total). There's a fee of NZD 30 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Hideaway of Rotorua?

Self parking and extended parking are free at this property; nearby parking is also free.

What time is check-in at Hideaway of Rotorua?

Check-in start time: 2:00 PM; Check-in end time: 7:00 PM.

What time is check-out at Hideaway of Rotorua?

Check-out is at 10 AM. Late check-out is available for NZD 15 (subject to availability).

Where is Hideaway of Rotorua located?

Located in Fairy Springs, this motel is within 1 mi (2 km) of Ogo and Skyline Rotorua. Mitai Maori Village and Rainbow Springs Kiwi Wildlife Park are also within 1 mi (2 km).

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Reviews

Hideaway of Rotorua Reviews

9.0

Wonderful

9.0

Cleanliness

8.2

Location

9.2

Staff & service

8.8

Eco-friendliness

8.6

Property conditions & facilities
Rating 10 - Excellent. 153 out of 269 reviews
Rating 8 - Good. 98 out of 269 reviews
Rating 6 - Okay. 12 out of 269 reviews
Rating 4 - Poor. 2 out of 269 reviews
Rating 2 - Terrible. 4 out of 269 reviews

Reviews

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice quiet area just on the fringes of town. Great rooms.
Stayed 1 night in Jul 2025

10/10 Excellent

Wei

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and spacious. We like the bed. Reasonable distance to city center.
Stayed 1 night in Aug 2025

10/10 Excellent

Evan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay, the staff was wondering and it was a nice quiet spot for our family
Stayed 3 nights in Jan 2024

8/10 Good

Clifford

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All round was great. We had issues with wifi and hot water but this could be because units were new. Other than that we enjoyed our stay.
Stayed 3 nights in Jun 2025

8/10 Good

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 3 nights in Apr 2025

10/10 Excellent

Maggie

Liked: Cleanliness, property conditions & facilities
Beauiful and peaceful
Stayed 1 night in Oct 2024

6/10 Okay

BERT

Liked: Cleanliness, property conditions & facilities
Easy to find. Easy to access.
Stayed 1 night in Nov 2024

10/10 Excellent

Roman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, recently updated. Everything was very clean and nice. The kids loved the playground and animals on the property.
Stayed 1 night in Mar 2024

8/10 Good

NITIN

Liked: Cleanliness, staff & service, property conditions & facilities
Pros : Nice place to stay and cover Rotorua. Cons : old and need upgrade to building
Stayed 2 nights in Dec 2024

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely spacious 2 bedroom unit, very comfy beds. Only downside was there was no milk given for the tea & coffee & the guest laundry was hard to access due to housekeeping using it. Playground for kids was good & they have alpacas right out the front.
Stayed 5 nights in Nov 2024

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique was - farm animals so cute!
Stayed 8 nights in Jul 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the rooms and how big they were - heaps of room. Tidy and very modern looking and the bed was real comfy. would recommend. and the Alpcas were cute
Stayed 2 nights in Nov 2022

10/10 Excellent

KIRI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay

We really enjoyed our stay. Was nice to be somewhere that was dog friendly and super comfortable. We will definitely stay again, the book they provided had some great places to check out was really helpful. We went for a lovely walk around the Blue Lake and also the redwood. The place was clean, with comfortable bed (I’m fussy being a chiropractor) , linen was lovely and great overall. I especially loved the llamas and sheep in the field in front of the place. Thanks
Stayed 2 nights in May 2024

8/10 Good

Myeong-il

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good and tidy
Stayed 1 night in Dec 2022

6/10 Okay

Shubhkaran

Liked: Staff & service
Disliked: Amenities
The property is over priced,very small and condition needs to be looked into for some of the things. It is close to all the activities like skyline,mini golf etc.

8/10 Good

MICHAEL

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Quiet but waited to long for office to open up we had many people waiting to book in and office was closed when it was suppose to be open
Stayed 2 nights in Dec 2024

4/10 Poor

Geoffrey

Disliked: Cleanliness, staff & service, property conditions & facilities
The more you looked at the place over the 2 day stay we had the more you could see how unclean the room was mold on the windows and curtains, multiple cob webs, hand prints all over the wall, dirty walls and doors, bed sheets were horrible to sleep in, the bed felt damp. staff were not friendly at all and the drive way badly needs the deep pot holes filled will not recommend or stay again
Stayed 2 nights in Nov 2022

10/10 Excellent

Sally

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at Hideaway. We stayed in the deluxe family room with spa bath, which was modern, clean and perfect stay for a family with young kids. The staff were friendly and helpful throughout our stay. Just outside the sliding door was the playground and some friendly alpacas and a sheep. We didn't get much of a chance to try the playground due to the weather, but it looked great. We were given some food for the animals at check in and the kids absolutely loved being able to hand feed the animals every day. It is a short distance away from the town and the potential smells associated with Rotorua, although I would only stay here if you have a car. You do need to drive into town for shops and restaurants as there are no food options on site or in the immediate area. It is reasonably close to the road, but from our room we didn't really notice traffic noise. There was a laundry on site which was helpful. It would be great if the laundry hours were longer so that you didn't have to be at the hotel doing laundry during the day when you wanted to be out seeing things. There was building work while we were staying, however we didn't find it noisy or disruptive. We would 100% stay here again and definitely recommend it to anyone with kids.
Stayed 4 nights in Oct 2025

10/10 Excellent

Peta

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very friendly & welcoming upon arrival. Great parking. Kids loved the park and alpacas outside, right in the centre of everything - bonus was being able to feed the animals too. Our room was #19 - Delux family room with spa. It was very clean & tidy - everyday our towels were replaced with fresh ones and our bins were always emptied. Thoroughly enjoyed our stay 😊
Stayed 3 nights in Sep 2025

10/10 Excellent

Wiremu

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay
Stayed 1 night in Aug 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Peaceful.
Stayed 1 night in Sep 2025

10/10 Excellent

Ruby

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really loved the hassle free check in and late check in at that. Very clean and tidy with all amenities and facilities needed. Recommend 1000%
Stayed 1 night in Jul 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tidig incheck ordnades och den nya delen där vi bodde var otroligt fräsch och fin!
Stayed 2 nights in Jun 2025

2/10 Terrible

Winnie

Disliked: Staff & service

Terrible, dishonest, management

Management here are completely unreasonable and dishonest. After our first night here, which was fine, I approached the hotel manager for room service and, after ignoring my request, he asked us to leave in exchange for a refund when I became upset that he wasn't listening. I have two small children and was initially alarmed that he would even suggest us to leave over a simple request for our room to be serviced, which the lodge manual in the room specifically says is done daily. Then, he brings the room service lady over and, instead of doing a quick service, she blames my husband for not asking for the room to be serviced when she came into the room earlier and handed him towels (we assumed she'd come back later when we were gone). At this point, it was clear to me that they weren't going to service the room, which is upsetting, but not the end of the world albeit inconvenient and not in line with the service agreement in their room. However, I no longer felt safe staying there as they kept insisting we did something wrong, even though we didn't. So, I took him up on the offer to leave for our money back, which he obviously agreed to as it was his idea to bring with. However, when we put the refund request in, our refund was repeatedly refused by the hotel for a different reason each time.
Stayed 5 nights in Mar 2025

10/10 Excellent

miguel angel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very kind. All facilities clean.
Stayed 2 nights in Mar 2025

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