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Regal Palms Resort

Property class: 5 and above

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Photo gallery for Regal Palms Resort

Courtyard - Regal Palms Resort (Rotorua)
Building design - Regal Palms Resort (Rotorua)
Exterior detail - Regal Palms Resort (Rotorua)
Interior entrance - Regal Palms Resort (Rotorua)
Front of property - Regal Palms Resort (Rotorua)
Regal Palms Resort in Glenholme combines recreation with relaxation. Guests appreciate the outdoor pool with sun loungers and umbrellas, convenient in-room WiFi, and fitness options including a gym and tennis court. The staff earns positive reviews for their helpful service.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym
  • Business services

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Standard Studio

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Standard Studio

9.6 out of 10
Exceptional
(43 reviews)
  • 41 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Superior Suite, 2 Bedrooms

Flat-screen TV

Superior Suite, 2 Bedrooms

10.0 out of 10
Exceptional
(1 review)
  • 80 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed, 1 Twin Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Superior Twin Room

Superior Twin Room | Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Superior Twin Room

9.4 out of 10
Exceptional
(9 reviews)
  • 41 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed
  • Free WiFi

View all photos for Luxury Studio Suite

Luxury Studio Suite | Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Luxury Studio Suite

9.8 out of 10
Exceptional
(12 reviews)
  • Garden view
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Luxury Apartment, 1 King Bed with Sofa bed

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Luxury Apartment, 1 King Bed with Sofa bed

9.8 out of 10
Exceptional
(12 reviews)
  • Garden view
  • 62 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Queen Sofa Bed
  • Free WiFi

View all photos for Luxury Apartment, 2 Bedrooms

Flat-screen TV

Luxury Apartment, 2 Bedrooms

10.0 out of 10
Exceptional
(2 reviews)
  • Garden view
  • 85 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds and 1 Queen Sofa Bed
  • Free WiFi

View all photos for Luxury Apartment, 3 Bedrooms

Luxury Apartment, 3 Bedrooms | Living area | Flat-screen TV

Luxury Apartment, 3 Bedrooms

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 130 sq m
  • 3 bedrooms
  • Sleeps 6
  • 2 King Beds and 2 Twin Beds
  • Free WiFi

View all photos for Superior Room, 1 Bedroom

Flat-screen TV

Superior Room, 1 Bedroom

10.0 out of 10
Exceptional
(2 reviews)
  • 72 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Luxury Apartment, 2 Bedrooms

Luxury Apartment, 2 Bedrooms | Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Luxury Apartment, 2 Bedrooms

10.0 out of 10
Exceptional
(2 reviews)
  • Garden view
  • 85 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed, 2 Twin Beds and 1 Queen Sofa Bed
  • Free WiFi

Superior Suite 2 Bedroom A

  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed, 1 Twin Bed and 1 Queen Bed
  • Free WiFi

About the neighborhood

Located in Glenholme, a neighborhood in Rotorua, Regal Palms Resort is in the entertainment district and near a boardwalk/promenade. Rotorua Golf Club and Springfield Golf Club are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Rotorua Arts Village and Sir Howard Morrison Performing Arts Centre. Waimangu Cauldron and Lakes Performing Arts Centre are also worth visiting. Spend some time exploring the area's activities, including golfing. Visit our Rotorua travel guide
View more Motels in Rotorua
Map
350 Fenton Street, Rotorua, 3010

What's nearby

  • Whakarewarewa: The Living Maori Village
    Whakarewarewa: The Living Maori Village
    10 min walk - 0.6 miles
  • Te Puia New Zealand Maori Arts and Crafts Institute
    Te Puia New Zealand Maori Arts and Crafts Institute
    13 min walk - 0.7 miles
  • Whakarewarewa Thermal Reserve
    Whakarewarewa Thermal Reserve
    13 min walk - 0.7 miles
  • Redwoods Whakarewarewa Forest
    Redwoods Whakarewarewa Forest
    16 min walk - 0.9 miles
  • Rotorua Central Mall
    3 min drive - 1.2 miles

Getting around

  • Rotorua (ROT-Rotorua Regional)
    10 min drive

Restaurants

  • Ciabatta Bakery
    17 min walk
  • McDonald's
    2 min drive
  • Pantry D'or
    11 min walk
  • Scope
    3 min drive
  • Bold Flavours
    3 min drive

About this property

Regal Palms Resort

Motel located in Glenholme
You can look forward to mini golf, a garden, and a playground at Regal Palms Resort. In addition to laundry facilities and a gym, guests can connect to free in-room WiFi.
Other perks at this motel include:
  • An outdoor pool along with sun loungers and pool umbrellas
  • Free self parking
  • An outdoor tennis court, an electric car charging station, and a front-desk safe
  • Laundry services, tour/ticket assistance, and barbecue grills
  • Guest reviews give top marks for the helpful staff
Room features
All 70 individually furnished rooms boast comforts such as private indoor hot tubs and premium bedding, as well as perks like laptop-friendly workspaces and air conditioning. Guest reviews highly rate the clean rooms at the property.
More conveniences in all rooms include:
  • Egyptian cotton sheets and pillowtop mattresses
  • Heated floors, jetted tubs, and designer toiletries
  • Flat-screen TVs with cable channels
  • Furnished balconies or patios, wardrobes/closets, and eco-friendly cleaning products

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available

Things to do

  • Gym
  • Mini golf
  • Outdoor pool
  • Outdoor tennis court
  • Playground

Family friendly

  • Fenced pool
  • In-room microwave
  • Laundry facilities
  • Mini golf
  • Outdoor pool
  • Playground
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • Built in 2001
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Heated bathroom floor
  • Jetted bathtub
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Microwave
  • Toaster

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7:30 AM - 8:30 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests are asked to contact the hotel in advance if arriving outside of normal check-in hours.

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Pool access available from 8:00 AM to 8:00 PM
Children under 14 years old are not allowed in the swimming pool without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Regal Palms 5 Star City
Regal Palms 5 Star City Resort
Regal Palms 5 Star City Resort Rotorua
Regal Palms 5 Star City Rotorua
Regal Palms 5 Star City Hotel Rotorua
Regal Palms Resort Rotorua
Regal Palms Rotorua
Regal Palms Resort Motel
Regal Palms Resort Rotorua
Regal Palms Resort Motel Rotorua

Frequently asked questions

Does Regal Palms Resort have a pool?

Yes, this property has an outdoor pool. Pool access is from 8:00 AM–8:00 PM.

Is Regal Palms Resort pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Regal Palms Resort?

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM. After-hours check-in is not available.

What time is check-out at Regal Palms Resort?

Check-out is at 10:00 AM.

Where is Regal Palms Resort located?

Located in Glenholme, this motel is within a 15-minute walk of Rotorua Golf Club, Whakarewarewa: The Living Maori Village, and Racing Rotorua. Whakarewarewa Thermal Reserve and Te Puia New Zealand Maori Arts and Crafts Institute are also within 1 mi (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Regal Palms Resort Reviews

9.4

Exceptional

9.6

Cleanliness

8.8

Location

9.4

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 703 out of 1002 reviews
Rating 8 - Good. 251 out of 1002 reviews
Rating 6 - Okay. 37 out of 1002 reviews
Rating 4 - Poor. 4 out of 1002 reviews
Rating 2 - Terrible. 7 out of 1002 reviews

Reviews

Verified

10/10 Excellent

Vijyantimala

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay, pleasant suite, wonderful staff and great amenities.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Karolina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big space, great for a family.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Muhammad

Liked: Cleanliness, amenities, property conditions & facilities
Great location, staff, and kid friendly amenities.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Robert

Liked: Cleanliness, amenities, property conditions & facilities
Nice clean room, easy parking, friendly staff
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a wonderful place with a lot of amenities. Though with kids playing miniature golf and yelling around the pool — all in the central area — it can be noisy in the rooms.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beds are really comfortable! The staff is extremely nice and accommodating. And....the bathroom floor is heated!
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Dani

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent room. Very good value for money.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly staff. Helped us greatly when we couldn’t get to the property before the check in window. I’ll definitely stay here next time!
Stayed 1 night in Mar 2026
Verified

8/10 Good

Jodie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large room easy check in
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Jovanka

Liked: Cleanliness, staff & service, property conditions & facilities
Hot tub in room was great. Bed and pillows very comfy. Pool was warm for an outdoor one. Tiles around pool need attention.
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Iain

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was kept cleaned, staff was good Appliances was working but was a bit disappointed that we were only given a small pack of milk for our 2 days stay so we end up buying milk on shop nearby.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay overall, mini golf, ping pong and tennis. Room was tidy, just one issue with microwave starting, was bit old. Pool was heated, not hot, expected a bit higher for rotorua, recomend a few more degrees to make comfortable on the cold days but fine for exercise.
Stayed 3 nights in Apr 2026
Verified

8/10 Good

Erin

Liked: Cleanliness, amenities, property conditions & facilities
Helpful staff. Good location.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, amenities
Staff was great and room was outstanding.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Yuan

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Clean and quiet. Super nice staff
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Tara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay here! The spa tub is huge! All amenities as advertised. Highly recommend.
Stayed 3 nights in Dec 2025
Verified

8/10 Good

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What great value for money. A little drab inside but loads of quality towels supplied daily and high quality linen. Great facilities to keep kids entertained
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Cassie

Liked: Cleanliness, amenities, property conditions & facilities
Clean suite, super comfy beds and fluffy towels. Great facilities the kids loved the pool, mini golf and table tennis. Great location for easy access to all the sights and activities plus supermarket. Would definitely come back. Thanks
Stayed 4 nights in Jan 2026
Verified

8/10 Good

Gary

Liked: Cleanliness, amenities, property conditions & facilities
Comfortable room for a one night stay. Staff were very nice. Very clean.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazingly spacious apartment, very clean and well maintained with everything you need. Great location and lovely friendly staff
Stayed 4 nights in Nov 2025
Verified

8/10 Good

Michael

Liked: Staff & service, amenities
Staff were helpful and friendly
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night stay. Room clean and roomy. Bed very comfy too. Good level of facilities. No problems
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Bruce

Liked: Cleanliness, amenities, property conditions & facilities
Excellent amenities
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was really clean and well presented, the spa bath is super clean and very easy to use a great way to relax after being out exploring the Forest. Would highly recommend staying for a couple weekend away or as a family lots to do.
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Torben

Liked: Cleanliness, amenities, property conditions & facilities
Courteous staff. Room was clean. Heated pool was nice. Plenty of amenities for family fun (mini golf, tennis, ping pong, sauna, outside BBQ, pool).
Stayed 2 nights in Jan 2026